friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

pool area was crowded and the room had no fridge

took advantage of the free shuttle that i think goes in a 2 mile radius, very nice feature

more options for continental breakfast

had a good breakfast in the morning

the pool is open 6am till midnight, which the kids love, avoiding the

the location is perfect for our early morning bus pickups at the car pool lot near by.

late check out and breakfast is always excellent

pool should have been more supervised. pool rules. kids should have parents with them

kids loved the pool and hot tub

we had a good time on our night out. nice clean pool, and rooms.

they were able to accommodate our late check out with no hassle

great location, the pool and hot tub were very nice and clean

place was clean and my early check in request was accepted

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

the ground floor had rooms with doors opening to the parking lot

construction and everything is half finished with construction supplies and nails in the parking

easy to get in and out of parking lot

staff was friendly, parking options were good, and the location is close to food, gas, and other necessities

see above-no view from balcony, just parking lot and pavement everywhere you look!

they also helped me with an early check in which was greatly appreciated

the spa tub

the king size spa tub room

the breakfast was a great variety food was hot and good

room was nice the people were friendly the staff kept it clean the pool at the top was fun the games were cool and the ac worked really

the pot holes in the parking lot and the pool not being open.

we enjoyed the pool and that social distancing rules were being enforced.

the weekend don’t offer breakfast

had no connection some of the lights didn't work don't understand why mobility parking is far from the entrance also mobility rooms are at the farthest end of the hall, i had an

morning, there were people congregating in the parking lot

parking lot very slippery, police in the parking lot made a person wonder if the right choice made

there were bums and prostitutes just hanging around parking lot and doors

big parking, clean linens. comfortable bed

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

disappointed swimming pool was closed on sunday

no breakfast. no swimming pool, no gym was open and was advertised

the room was very spacious and the pool was great!!

enjoyed the restaurant for breakfast and the bar at the end of the evening

some of the kitchen supplies were not in the room as when i stayed here before.

i loved everything especially the kitchen that was in the room too!

the suite was perfect with its own kitchen and comfortable bed

full kitchen

close to resturants and stores. has a kitchen and living area in the room.

also, gathered in the parking lot and were noisy all through the

there were numerous signs of the old bones still showing through around the hotel and in the parking lot

there were parking lot lights but none on the building itself, not even the entrance

very nice, had easy access to local stores and parking

parking lot/outside the building is very dark

also, pool was

disappointing to see the pool closed

i could open the window, laundry facility on site, close to shopping and entertainment

pool no laundry facilities

clean n pool

parking was horrible

the elevator needed bulbs replaced, hard to open door because it was swollen the door, limited parking spaces, and no microwave inside the rooms

staff was super friendly and the room was very nice parking was great and they even had free

but the hotel s dead bushes, overflowing trash bins and trash in the parking lot make it worse

parking was convenient.

no hot tub, pool was very small

the pool had a strong chemical smell so the kids couldnt swim

the breakfast, staff, and room

rooms, friendly staff, and the breakfast food was exceptional

comfy beds. was very accommodating to my kids and pet

the staff was friendly and amenities such as pool and gym were available

the breakfast friday morning was great! the weekend was disappointing because not out on time!

i missed the free breakfast

comfortable bed and nice staff. the free breakfast was good.

the breakfast was really good, although i wish some of the breakfast items were labeled

everything was great. location, staff, free breakfast, etc

we were disappointed that the pool was closed, but that was out of their control

friendly staff and great breakfast

my family liked everything, the rooms, the location, the pool, and the friendly staff.

the pool

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

room was big and free parking

ffle machine was a bonus

property was in a great location, had plenty of parking spaces, great breakfast options

lots of parking.

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

a laundry and even a gym

brand new construction, nice gym room

we really appreciated the full kitchenette with a full-size fridge and freezer as well as a two-burner stove

having kitchen in the room was great advantage for us

desk for a few minutes when checking in and checking out, did not realize it came with a whole kitchenette that was not

employees were very pleasant and helpful. clean room, and they gave me a late check out :)

pool and hot tub are the cleanest i have swam in at a hotel, the staff was very friendly and

the noise from the laundry room next to our room (219).

staff was beyond helpful and diligent about having all the breakfast amenities and care area stocked and full

also, they couldn’t make change at the desk or have a quarters machine for the laundry

the hot tub did not have much water flow coming from the jets. kind of just a hot pool of water.

pool closes at 11 pm which is a bit early

breakfast was very good too

the breakfast was actually good

rooms feel large , kitchen

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

love the hot tub and pool, workout room kinda bleh but cheap and close to everything in town.

the breakfast, was kinda disappointing

like room so close to laundry

the security, their attention, the parking space, the pool, the all place was so nice and close to great places to share with my baby boy

location. broken lamp shade. people loitering in the parking lot.

at night, guys skateboarding & drinking in the parking lot around vehicles

looked like a lot of people were living there. had a horrible view of the parking lot.

location was close to where i needed to be

could not firms reservation, parking lot was closed.

the breakfast was really good ! better than any hotel i have been too !!

great location, clean, nice beds, very modern they have games and a pool table

it was absolutely beautiful the lobby. was great pool table swimming it is worth the stay

that we didn't have time to take a dip in the very nice pool.

gym, pool

entry and parking lot needs to be paved, or fixed

forced to enter through grimy carpeted end hallway on side of building with over half of hotel parking lot blocked off

parking

construction being done but not noted when i booked. very limited parking.

the location, the parking, the building layout ...

00 per person for food each day , shuttle service was also very nice to have to go to the airport

there are no amenities for kids, not family-friendly

i understand it's due to covid, but the gym was open & other hotels had theirs opened

great location to the airport, timely shuttle!

or fridge someone got room for some teenagers i was harrassed because they assumed they were my kids and they were not

clean, close to our. destination and places to eat.. pool exercise room good

the stairs and the closed pool

place was clean, the beds were comfortable, the breakfast was very good and the staff were very helpful and friendly

the breakfast when we had it was very good, the staff who ran it, were so gracious and always very

only issue was that the key to the swimming pool didn't work and the person working the front desk would have to open it for guests

the pool was ice cold and when i menitiin it i was brushed off

pool and breakfast

but the only problem i had is i thought that the hot tub was a little bit too hot but the pool could have been a little bit warmer my granddaughter's lips were blue so it was a little cold

staff was very friendly, easy to find, ev charger was the main reason we booked our stay.

breakfast and pool

the laundry room was nice

early breakfast hours, size of room/bathroom. pool.

allowed early check in

i appreciated that there was a fitness room but did not appreciate that anti-bacterial wipes were not provided - yuck

didn't have change to use laundry

facility was excellent the pool the stuff the breakfast was amazing and good customer service

complimentary hot breakfast with many options

snacks and a full baked potato bar in the evening

addition to a full breakfast buffet, they offer a free evening buffet including beer, wine and mixed drinks

the kids around made a lot of noise in my next-door.

it was very convenient for us and the kids

great amenities, breakfast was good and the room was nice, clean and comfortable

breakfast was very good. great location.

24 hr gym room is nice

very clean and modern great gym and pool as well would stay again if i have more work there.

good breakfast. the yogurt dispenser was cool. wasn't hungry afterward.

very dirty rooms, including bugs. pool was small and cold.

i really liked the lounge area, with the breakfast service (had to pay) but you order off a menu

well maintained, friendly staff, excellent included breakfast.

nice to have the bar and food options. clean, quiet and great value.

liked the pool & the staff were great

the room was very clean and breakfast is definitely a plus!

staff, clean and spacious rooms, and airport shuttle to and from helped make it an east park and fly situation for our trip

the kids didn't want to swim anymore the breakfast lady wasn't very friendly lol but oh well

no coffee in the lobby at 4am for shuttle guests

the pool was freezing and there were never towels at at the pool

it has a kitchen and lending station

luv that kitchen and free laundry

the room was pretty good, not sure why the kitchen was larger than the bedroom area but great room

they’d told us that we had to notify them in advance to take the airport shuttle

the staff members were awesome. the kids had a great time in the pool area as well. clean rooms

excellent choice of healthy breakfast.

laundry machine was not working, the staff offered to do our laundry, but for some reason did not,

comfortable rooms super nice shuttle service and front desk and dining area staff i highly recommend

the kids were always in the swimming pool

well of course no pool or breakfast because of covid.

better option for breakfast

pool and hot tub. staff very friendly

the pool and hot tube was relaxing

there was a nice pool but i did not use it

pool was so heavily chlorinated kids were coughing my eyes were burning never experienced this at a

the pool was little

breakfast area is small.

the staff we encountered was super friendly and great with the kids.

kids were using pool deck as a water slid sliding into the

no shuttle to airport after 12 noon

the spa tub was nice ud83dudc4d

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on the 2nd floor

couch had stains on it, the kitchen chairs were chipped and colored all over with marker, and there were chunks of dry wall

the kitchen was dirty and did not have the proper equipment to cook.

the layout was kind of odd as you entered it through the kitchen bathroom

the pool and hot tub were in working order and very clean

even a late check out so we could avoid the icy morning road conditions

breakfast was great and the hotel and room was very clean. loved the location

too stuffy and warm in the fitness centerit was too hot to workout in thete

room was clean, pool and hot tub was open, a little too much chlorine but we still enjoyed it.

pool, sauna, fitness room

that pool was only open until 1100pm.

fitness room

the pool was closed

there was water on the floor from other guests going directly from the pool to the elevators

shuttle did not go to downtown or arena area even though it was only 10 minutes away

the shuttle service was a big plus

the pool ruined the kids hair,too much chemicals!!

was closed, the bar was way too bright and no vending machine

everything...and the shuttle to the airport was a bonus.

and convenient parking

tight parking in the first building

parking lot was pretty packed and tight maneuvering, during the busy restaurant times

from the rooms to the parking lot, to the pool, this place is always spotless

i like that there is a restaurant located in the parking lot. that is convenient.

the breakfast was good

the breakfast could have been better

very friendly staff, very clean facilities, breakfast was wonderful!

staff at breakfast

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

great breakfast, location, comfy rooms, and friendly staff

the breakfast, the rooms, the pool, the location.

the free breakfast and kitchenette

we were surprised to see that the kitchen was fully stocked with dishes and cooking utensils

the staff were very nice and the rooms were great. loved the kitchenette.

amenities in the kitchen. comfortable bed. nice shower

pool wasn't ready yet, or hot tub. already june.

breakfast was good for what was offered

was great have a great time at the pool with my family all together a great place to

we enjoyed having a couch and a kitchen

no breakfast.

no breakfast or pool but understandable with covid

it is close to my family, and it has a pool.

room by the pool niçe staff clean just a great place to stay

no breakfast or pool but understandable with covid

we only saw other guest 2 times and they had a full parking lot

friendly staff, plenty of parking, and an excellent breakfast

was a small group of younglings hanging out in rear of parking lot drinking beer and smoking

parking

not too big of a hotel,good parking, friendly staff

i also liked the assortment of breakfast items

4 different pools, great breakfast, kids ate free. water park for kids

we felt very at home with the kitchen area and couch

kids using there room as a jungle gym jumping etc

4 different pools, great breakfast, kids ate free. water park for kids

didn’t get to take advantage of the breakfast, but the staff were exceptional and kind

it did not have a hot tub by the pool. the pool was small as well.

i didn’t eat the breakfast, we didn’t wake up early enough.

pool was ok. room was nice

i guess the pool could be bigger. but my daughter still had a blast swimming.

the staff was very friendly, and the continental breakfast was good quality

the pool was pretty small

very quiet, nice desk area, gym

this property was absolutely a great place and breakfast was really good too.

breakfast was amazing as well as the pool facilities

this isn't a super important amenity but i was a little disappointed to find there was only a pool

pool was not working

tv channels leave alot to be desired need more choices. pool area was chilly

swimming pool was nice, but small and there were no changing facilities there, which made things a bit

only thing we were disappointed with was how cold the pool was

the parking lot was very icy and so were parts of the

parking is plentiful

cleanliness, free breakfast and convenience to airport with plenty of free parking spaces.

a lot of people outside in the parking lot doing stuff not sure what

enough parking spaces for guests, had to park on other side of different hotel nearby

the bed was really confy and was allowed early check in and late check out

pool was cold in my opinion, child and husband were okay with it

clean!!! pool & hot breakfast for family stay!

super comfortable bed, and excellent gym

breakfast is

the kitchenette was very nice as well

it’s a great space with seating inside and out, fire pit at night, gym and pool

liked having a living room type space, a fully stocked kitchenette, and that there was a large table we could roll out and use for both dinner and games

pool was very nice and well maintained

booked a king room, along with what was listed as a full kitchen by booking

breakfast same as all comfort. close to our activities. clean carpet and clean room

pool was a little on the cool side

clean, comfortable, friendly staff, good breakfast well stocked.

we asked for a late check out so we could clean up after our round of golf in the morning and they happily

was friendly and clean. pool and hot tub open till midnight.

the tv was my fav. the breakfast was bomb. staff is very respectful and kind.

didn't stay for breakfast as we had a 10

the amenities gym, pool and the hot was nice.

maybe warmer water in the pool

easy access to room and laundry facilities

the pool was green

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

didn't use the pool area was clean and convenient as well as breakfast area clean and convenient

room was beautiful. breakfast had a nice variety.

bed, pool and hot tub was nice, also liked having a microwave and larger size refrigerator in the room

breakfast had no extra's, but was ok our room had a loud, running toilet that they said they were

breakfast could of had a little more variety but it was good, eggs & waffles

breakfast wasn t that great

a few more hot food items for breakfast would have been great.

good breakfast. very helpful staff.

staff pool cleanliness

nice clean hotel! pool area was great! enjoyed jacuzzi

breakfast was a little lacking, not enough variety of fruit, no breakfast sandwich option and not

loved the pool and that we could bring our dog to the hotel

breakfast was exactly what i expected.