also she marked the closest parking to my location

good size room - quiet and free parking

i ate breakfast at the little family restaurant across the parking lot

room faced parking lot on first floor which was so lit up the room was light all night

location and parking was good

people running up over our room! the pool was cold but the hot tub was nice.

quiet and very relaxing and the breakfast was a nice bonus too

clean rooms, pool & spa was clean.

free breakfast, great pool ! excellent service !

pool was cold!

clean, updated, friendly staff, great outdoor space, the bar has good food at decent prices.

staff was great, breakfast was delicious

well maintained, friendly staff, excellent included breakfast.

restaurant within the hotel and the pool for the kids

i really liked the lounge area, with the breakfast service (had to pay) but you order off a menu

cleaner than expected. breakfast was adequate. staff was friendly and informative!

pool and breakfast

breakfast could be better but the hotel is clean and in a quiet location.

indoor pool and free breakfast were great little surprises

they have a nicer breakfast than hotels you pay more money for a room.

staff was friendly, property was clean. good breakfast included and a nice dining area.

really enjoyed pool and hot tub. breakfast was good and enjoyed the fruit infused water.

laundry room is terrible

really enjoyed pool and hot tub. breakfast was good and enjoyed the fruit infused water.

the stairs and the closed pool

it is close to my family, and it has a pool.

i did not like the chlorine pool and hot tub

pool

wish they would have their breakfast items out by 6:30 am so we could get more than just coffee.

for breakfast there could have been some protein. location was very nice.

parking

was a small group of younglings hanging out in rear of parking lot drinking beer and smoking

we only saw other guest 2 times and they had a full parking lot

friendly staff, plenty of parking, and an excellent breakfast

not too big of a hotel,good parking, friendly staff

pool and spa was open, friendly staff, clean room, hot breakfast and location.

always very clean. staff is always amazing. breakfast is always good.

breakfast could have more options but it was still satisfactory.

breakfast looked and smelled wonderful but i’m not much of a breakfast eater so i didn’t try

was right and close to holland tulip festival and a planet fitness

breakfast same as all comfort. close to our activities. clean carpet and clean room

the breakfast food didn’t agree with me at all. and i was sick later in the morning

breakfast was delicious and free, included with the room

pool open until 10pm for the kiddos

breakfast was very good

friendly and helpful staff, nice breakfast and clean room!

the continental breakfast was good, a mix of hot and cold food

nice clean hotel! pool area was great! enjoyed jacuzzi

the breakfast, especially the eggs and sausage was terrific

free breakfast is nice, too

even the pool area was clean

pool was cold and very small which was the main reason we got the room but when we had the pool to

i actually enjoyed the breakfast too

the pool was small.

pool was really small

a small shower, bed next to the window and pool was broken.

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room, the friendly staff, the location is near by restaurants and stores

clean beds nice pool and the staff is really good...

the rooms were clean and bed was comfortable. the kids loved the outside pool

i liked the jacuzzi room and the fact it had a pool

the breakfast was good, but needed to be restocked.

my daughter had an early morning gymnastics meet

the breakfast friday morning was great! the weekend was disappointing because not out on time!

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

i missed the free breakfast

close to downtown, shopping , food etc if needed. parking no problem

staff was super friendly and the room was very nice parking was great and they even had free

parking lot needed replaced

parking was horrible

but the hotel s dead bushes, overflowing trash bins and trash in the parking lot make it worse

the pool is too small and had entirely too much chlorine in it. no hot tub.

didn’t notice there was a swimming pool did not see a hot tub

pool was very cold

rooms, friendly staff, and the breakfast food was exceptional

no hot tub, pool was very small

good grab & go breakfast, spacious room, great location.

pool was not working

only thing we were disappointed with was how cold the pool was

tv channels leave alot to be desired need more choices. pool area was chilly

modern, comfortable, fitness room, pool, quiet

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have card swipes and apps to update guests on laundry progress

breakfast was great

kitchen appliances included

the pool and things were not available still

laundry service was broken and only available 1 w/d with a line a mile long every day

parking

i like that there is a restaurant located in the parking lot. that is convenient.

tight parking in the first building

the lighting could have been better in the parking lot

from the genuinely friendly staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities that

everything was neat/clean & had a fully stocked kitchen which was great for early morning coffee and late night snacking from the fridge

rooms are very spacious and the breakfast was very good

the room had everything we needed. the breakfast was great.

we enjoyed having a couch and a kitchen

liked that it was stocked with all the kitchen essentials needed to cook with

towels for the pool/ hot tub were

accommodate early check in

no closet! no plastic laundry bag

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and nice pool area indian restaurant is very good for

loved the hot tub & pool! great customer service!

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

breakfast was included in the $10 per night upgrade, tax and tip not included

took advantage of the free shuttle that i think goes in a 2 mile radius, very nice feature

it was easy to confirm my reservation, we were able to get a refrigerator and early check in, extra towels were supplies without issue

was walking distance to the concert at van andel arena, onsite restaurant and bar with happy hour

fireplace and the gym were nice

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

always and the same with every hotel ever; the gym could use more free weights and a squat rack or 2

good breakfast. the yogurt dispenser was cool. wasn't hungry afterward.

breakfast bar was not fully stocked

the breakfast was nothing special.

the pot holes in the parking lot and the pool not being open.

it's clean and it's got free small breakfast

booked thinking that the pool and hot tub would be accessible but was informed it wouldn’t be until it was inspected

i will say great value for the price, breakfast didn't include many hot options but it was better than nothing

the parking lot was potholed and unlined

parking lot was not plowed for deep snow.

morning, there were people congregating in the parking lot

had no connection some of the lights didn't work don't understand why mobility parking is far from the entrance also mobility rooms are at the farthest end of the hall, i had an

there were bums and prostitutes just hanging around parking lot and doors

there was no marked parking, and there was

parking lot was a bit raggedy

construction and everything is half finished with construction supplies and nails in the parking

seriously watched drug deal in parking lot

however there were torn apart abandoned cars dumped in an empty, out of use parking lot next door which was weird

the spa tub

the king size spa tub room

they also helped me with an early check in which was greatly appreciated

i guess the pool could be bigger. but my daughter still had a blast swimming.

the gym looked nice with new equipment

pool area was small and no hot tub.

i didn’t eat the breakfast, we didn’t wake up early enough.

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

lots of action in parking lot i did sleep well, stayed on second

looked like a lot of people were living there. had a horrible view of the parking lot.

at night, guys skateboarding & drinking in the parking lot around vehicles

people shouting out in the parking lot ,in the hall ways ,slamming doors

location was close to where i needed to be

breakfast was ok, good location

clean, nice pool and great breakfast

the hotel was very clean, the staff was very helpful. nice gym and pool.

lobby but once called came promptly with a smile and were indulgent to my very excited 3 small kids i always have with me

extra big bed was very comfortable. gym was very good, small but with lot of stuff.

pool is literally freezing

the pool and 24 hour gym are a bonus

it was so nice to have the kitchenette since we were staying as a family with a child

booked a king room, along with what was listed as a full kitchen by booking

bottom of the pool looked dirty

of the building facing i-131 --- don't mind the interstate view really, but the backside of the pool room wasn't great

families with younger kids taking advantage of a spring break weekend at the hotel pool

pool & hot tub are exceptionally ckean

the room was large and comfortable. very clean. the breakfast was one if the better

the beds were very comfortable and the breakfast and coffee were really

clean, stylish, great breakfast and staff was very friendly

the staff were very nice and the rooms were great. loved the kitchenette.

kitchenette was fabulous, the shower in my king size bed, breaking was was fabulous with lots of

are terrible kicked me and my kids out call police on us we where the 1 hour they said it’s because it was more than 4 of us we

breakfast was fresh and tasty

very friendly staff, very clean facilities, breakfast was wonderful!

location, appearance, breakfast was offered at 6am on a saturday!

staff at breakfast

breakfast was great!

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

breakfast was good.

actually did not eat the breakfast . we had to leave early and was not able to.

the towels were not refreshed in the pool often so we had to go get our own.

pool was very small

and the breakfast buffet was extraordinary

comfy clean and breakfast

having a kitchen! everything was very clean with lots of storage

no pool no gym computer was down yet rooms were no cheaper

worked, good tv system, nice electronic closing shades, adequate outlets, nice large refrig, kitchenette, nice couch-bed, good breakfast

cons were no full service breakfast and pool was closed due to covid precautions but totally understandable

nice pool and hot tub,the staff was very nice

breakfast had a lot of options and a gourmet coffee machine which was excellent!!

there was black mold in bathroom shower/floors. hot tub was not hot, and pool was chilly.

the staff here were extremely helpful. breakfast was really good. rooms were very clean.

breakfast was delicious and kitchen staff was there to put out fresh food when needed

the bed was comfortable. breakfast was good and had lots of choices. laundry room for guests.

smelled the chlorine in the pool as soon as you enter lobby.

no fault of the motel the lack of hot breakfast lessened the value to me

pool was not working

it was easy to check in and the breakfast in the morning.

the pool area and game room area my kids really liked

our kids loved it

very fun place to stay with or with kids

pool was very large and two hot tub options were amazing

breakfast was high quality and satisfying

in room: no creamers/sweeteners for the coffee. breakfast: dried out

only thing that was inconvenient was that it was so busy that there were no towels in the pool area

think pool area should be monitored more closely

pool was cold, no place to sit, no towels, big kids throwing wet balls into hot tub

water park for grandkids and adult children quietb room good breakfast

i also wish the gym was open 24/7

bed is comfortable, room is clean, my kids love the free cookies

i like the gym, but i think needs some new machines

always stay here for my daughters gymnastics competition in grand rapids

we did get down to the pool/hot tub area

so clean, indoor and outdoor hang out areas, breakfast included, pool, hot tub, kitchen in room!

the same person was working reception, laundry ( nobody had towels), and in the morning, breakfast

is always a welcoming face-we love the bfast and gym

good breakfast

nice indoor pool and hot tub and gym

it was clean breakfast was good

breakfast was wonderful

the soap dispenser was empty at the laundry and she refused to help with that

we also enjoyed the pool and the hot tub

breakfast was fine

clean area of where breakfast was, good variety of food.

great breakfast. good tv selection. quiet room.

it also would have been nice to know that their pool a gym facilities were closed

the gym equipment is very limited and the room was warm with no ventilation

comfortable and clean. great breakfast!

they were even nice enough to give us a late check out

the breakfast, the rooms are nice, the pool was perfect

pet fee a little expensive for 4 pound dog

guest laundry not available yet but will be when renovation complete. otherwise all was great.

good breakfast and good pool great value

breakfast was great and lots of choices, staff very pleasant

no breakfast. no swimming pool, no gym was open and was advertised

enjoyed the restaurant for breakfast and the bar at the end of the evening

people are nice and bed are clean. pool is good.

a drink from the bar and i didn’t even taste the alcohol in it

there's a laundry facility on st as well as a pool and spa

i like this motel it is nice and they have breakfast and a pool

was very clean, breakfast was nice

breakfast was good hot and cold

were upgraded at no extra cost to a room with jacuzzi tub as we requested an early check in

breakfast was good. it was quiet, and room was clean

the tv was my fav. the breakfast was bomb. staff is very respectful and kind.

still the pool and hot tub needs to be warmer

breakfast bar should be open later

easy access to room and laundry facilities

pool was small.

lightbulbs in kitchen ceiling were out making it hard to see

full kitchen

i loved everything especially the kitchen that was in the room too!

close to resturants and stores. has a kitchen and living area in the room.

the kitchen was incredible! the staff was super friendly.

there were many people in the parking lot smoking weed both nights, which lingered on our clothes as we came and went

parking lot/outside the building is very dark

very nice, had easy access to local stores and parking

also, gathered in the parking lot and were noisy all through the

there were numerous signs of the old bones still showing through around the hotel and in the parking lot

close to the highway and casino, which we went to after the reunion

breakfast is just ok. coffee could be better at breakfast and in the room.

breakfast was only served until 9am weekdays which we were not told about upon checking in

breakfast could of had a little more variety but it was good, eggs & waffles

location was good, breakfast was more than we needed, room was clean and bright- not dark!

staff was extremely nice and accommodated an early check in

property was in a great location, had plenty of parking spaces, great breakfast options

room was big and free parking

a lot to hate besides the construction stuff in the parking lot that time

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

ffle machine was a bonus

having kitchen in the room was great advantage for us

brand new construction, nice gym room

no supplies in the kitchen area

desk for a few minutes when checking in and checking out, did not realize it came with a whole kitchenette that was not

low cost, clean, updated, had kitchen facilities like sink, stove, fridge. comfortable bed.

to mention, i would suggest a larger pool towel for older adults, maybe suggest front desk monitor

the hot tub and pool are always clean and ready to go

pool is warm, indoor/outdoor hot tub is amazing

bar - very slow, bad drinks, expense

we enjoy your bar staff

parking availability, clean, modern

great location, lots of parking.

parking was easy and it is located close to everything

parking is very good

the security elevator system was excellent and parking behind the hotel felt secure

number of parking spots for your car in the immediate vicinity (less than 100 yards) of the hotel was limited (-)parking, only about 10 spots on site and than you had to park in city lots, which were almost (+) the parking was so easy and free and we even could use the pass in multiple lots (-)parking was very poor (+) free parking outside close to building (-)parking was a little challenging, but not bad (+) once we parked in the free parking lot we didn't need the car until we departed (-)the parking but that is common in that area. (-)parking is an issue, but not a huge problem (-) one last item is the parking lot could have been plowed, so the parking spaces would be safe

i wish it had a pool or some outdoor area to just relax a little

no pool. prices were jacked up for the tulip festival plus additional fees for a pet.

i liked everything...very clean, good breakfast, staff also very friendly.

friendly staff, didn’t even charge me an early check in fee

outdoor pool

the smell of chlorine from the pool and the noise from the pool.

had the pool almos to ourselves

pool was spotless and stocked with plenty of towels

swimming pool is great

the hot tub was amazing and our granddaughters loved the pool.

that did not smell fresh and clean and the apps did not work on the tv as advertised and the pool was small and no

the area cleanses staff a breakfast.

it was well kept. clean room. close to a ton of stores. has a pool. breakfast was really good.

were several baseball families that were loud and the kids were had trash and food in the pool and my family couldn’t use

we were there with 2 kids and even saw many other families with children and yet our room was quiet and the hallway

clean room, large tv with lots of channels, clean laundry room, outside seating.

the breakfast was so good and fresh

wish the pool was open longer but it's not a big deal.

breakfast didn't start until 6:30am.

pool and hot tub are the cleanest i have swam in at a hotel, the staff was very friendly and

great rooms, pool, and the staff is awesome

breakfast was very good too

the hot tub did not have much water flow coming from the jets. kind of just a hot pool of water.

best pool ever clean and very family friendly

kitchenette in the room was a huge bonus

stairwells, and for as big as the hotel is there should be laundry on each floor there are too many rooms and too many guests for only one washer and two

the security, their attention, the parking space, the pool, the all place was so nice and close to great places to share with my baby boy

there was not much to the breakfast but it was ok. the staff was exceptional.

there no bar like advertised

love the hot tub and pool, workout room kinda bleh but cheap and close to everything in town.

laundry by front door

the shower curtain ws held up by laundry clothespins and the window was broken

laundry room is located right at entrance spewing heat into tiny lobby

breakfast was disappointing.

i loved the guest laundry! also the staff were super friendly and helpful!

they have a pool outside, but i was there in march and it was cold, so i don't know if they will fix it for the

breakfast was very limited

breakfast lame

it was a nice modern looking lobby complete with pool table, a snack area and a wonderful pool

breakfast was good and the facility was very nice looking

great location, clean, nice beds, very modern they have games and a pool table

free parking - clean room - free breakfast - staff was kind enough to let me check in early - room decor - close to the

boiled eggs in the breakfast box were incredibly weird