the hotel was very clean, the staff was very helpful. nice gym and pool.

friendly and helpful staff. breakfast bar had healthy choices.

excellent breakfast choices

breakfast was very good

once the kids got there the hotel did find the original booking saving me the discount i had

pool and hot tub were excellent staff was friendly and the entire hotel smells great not one area

amazing breakfast, pool/hot tub, and rooms!

staff was very friendly and we really appreciated the free and accessible laundry

appreciate that both breakfast and dinner were served, it was so convenient, especially with kids, the facility is very clean, very well maintained and quiet, dogs are allowed and we had one

my wife says the breakfast was amazing. lots of variety.

the breakfast, the rooms are nice, the pool was perfect

breakfast was simple. there were not too many choices.

guest laundry not available yet but will be when renovation complete. otherwise all was great.

they had a laundry facility as we were there for baseball tournament and had dirty uniforms, but that would

there was confusion as to the price and having a pet

just thought the pet fee was a bit outrageous

breakfast was decent, area was kept well-stocked and clean

breakfast was awesome, staff was awesome, pool and game room were a pleasant surprise

pool was good but had more chorine than desirable

the breakfast was wonderful in the morning

breakfast was fine, could have used a knife to spread butter on bagel but maybe they had run out

there was black mold in bathroom shower/floors. hot tub was not hot, and pool was chilly.

room on groundfloor with direct backdoor to the parking lot, huge bathtub, swimming pool, staff very

we had the hot tub and fireplace room it was great they had a nice pool and hot tub.

the breakfast room was clean and pleasant

were there for a gymnastic competition and they opened the breakfast an hour early to accommodate our early start

the kids had a blast in the pool and hot tub and we had a good breakfast.

my kids were very disappointed

they offered to give us a new room, but the kids were already in their pjs ready for bed, so we thought

breakfast was very good with a very nice selection of different options

staff was extremely nice and accommodated an early check in

were spacious, facilities were good (pool and laundry), and the the rooms were in good condition

cons were no full service breakfast and pool was closed due to covid precautions but totally understandable

every room has a kitchenette as well which was so convenient and nice

very helpful, from assisting with large amounts of luggage; making sure the kids had help with breakfast (and very kind about cleaning up with us); to helping us with quick routes with out

up to bring home that needed to stay cold we were able to bring stuff back to our room & with a kitchenette right there in your room it made it that much more comfortable

the pool was not open, bagged breakfast, and the gym was closed

the pool is super hot which is so nice

good breakfast and exercise facility

the exercise facility and the breakfast were very good.

polite and helpful staff. spacious and clean rooms. quiet. good breakfast. i will be back!

not a lot of seating at breakfast time

always clean and ready for early check in!

location is good. room was clean. no breakfast or fitness room due to pandemic.

i wish it had a pool or some outdoor area to just relax a little

friendly staff, didn’t even charge me an early check in fee

swimming pool is great

was a pool party and the kids were splashing in the hot tub

pool was great

had the pool almos to ourselves

comfy bed, hot tub and pool !

the pool was good and the fitness center was good too

had to go to the bar to watch

that the bar wasn't open.

need bigger towels in pool area. those towels are small whirlpool needs to be a little warmer.

enjoyed the sports bar and grille

there's a pool, guest laundry, and never had a bedbug ever

play area had a beautiful swimming pool,swingset and a slide a large picnic table

laundry was one washer, one dryer 5

was very warm and the parking space was in need of repair also unfortunately the pool was not open

breakfast was going included homemade pancakes

close to the downtown area which was very convenient not to deal with parking

staff was very friendly. good parking very modern. good location.

we brought our bikes and felt safe leaving them locked on our car bike rack in the parking lot

parking was easy and it is located close to everything

parking availability, clean, modern

number of parking spots for your car in the immediate vicinity (less than 100 yards) of the hotel was limited (-)parking, only about 10 spots on site and than you had to park in city lots, which were almost (+) the parking was so easy and free and we even could use the pass in multiple lots (-)parking was very poor (+) free parking outside close to building (-)parking was a little challenging, but not bad (+) once we parked in the free parking lot we didn't need the car until we departed (-)the parking but that is common in that area. (-)parking is an issue, but not a huge problem (-) one last item is the parking lot could have been plowed, so the parking spaces would be safe

nice small outdoor swimming pool

breakfast items ran out before time and they were not replaced. ie original waffles.

handrail and the ladder on the swimming pool were loose and completely unattached from the

the pool was not available to use and spiderwebs in the bathroom ceiling and along the light

a treat on the 2 ninety degree days to return to a clean, refreshing pool

was nice to have a kitchenette and laundry available.

having a pretty fully stocked fridge was nice, since i have little kids

comfortable and roomy, had a full kitchen. staff was great.

there is a nice kitchen and a good sofa and even a desk for working

breakfast was good and coffee in the lobby was a great perk

loved the pool and that we could bring our dog to the hotel

the pool was beautiful and clean and the breakfast was delicious

pool

only thing i didn't like that much was the breakfast

staff pool cleanliness

more inviting) mattress too soft for my personal liking

also she marked the closest parking to my location

good size room - quiet and free parking

room faced parking lot on first floor which was so lit up the room was light all night

location and parking was good

pool open until 10pm for the kiddos

was friendly and clean. pool and hot tub open till midnight.

nice large room! great pool/hot tub. delicious full breakfast included! comfortable beds.

very clean and comfortable. the pool was great.

breakfast was delicious and free, included with the room

heated pool was ok, but not too warm.

good parking and an ev charger were there

location was great. close to town and family activity (mini-golf) across the street.

loved the pool was warm and the breakfast was great. staff was helpful and kind.

we enjoyed the pool and hot tub

was a small group of younglings hanging out in rear of parking lot drinking beer and smoking

we only saw other guest 2 times and they had a full parking lot

parking

not too big of a hotel,good parking, friendly staff

friendly staff, plenty of parking, and an excellent breakfast

staff was exceptionally friendly- even at 5am. super clean and breakfast was awesome.

i actually enjoyed the breakfast too

very quiet, nice desk area, gym

pool was really small

no yogurt at breakfast

pool, pool area, beach towels and hot tub were great

quiet, campground feel with the outdoor pool and fire pits

too early for the pool to be open but i would love to go again for a summer

nice grounds and pool

the pool & hot tub were clean, as well

no hot tub, but pool was nice for the grandkids.

tv channels leave alot to be desired need more choices. pool area was chilly

friendly staff, clean room and common areas, hot breakfast

good grab & go breakfast, spacious room, great location.

pool was not open due to the covid

staff is very nice and acomidating. we love the indoor pool.

i did not like the chlorine pool and hot tub

room by the pool niçe staff clean just a great place to stay

breakfast. could be better

that the pool hours are 10am to 10pm.. should be open at 7

the breakfast was great & the manager at the front desk was very polite and efficient.

everything was neat/clean & had a fully stocked kitchen which was great for early morning coffee and late night snacking from the fridge

only bummer is outdoor pool and hot tub

ckean friendly and great location. love the outside pool

good size room with well equipped kitchen and the staff were very helpful and accommodating

breakfast in the morning had a very nice variety of hot and cold items and the hot tub by the pool was super relaxing and clean

pool and spa was open, friendly staff, clean room, hot breakfast and location.

pool and spa was open, friendly staff, clean room, hot breakfast and location.

it appeared that the pool was closed

clean, helpful and courteous staff and the pool and hot tub were exceptionally clean and plenty of towels were available

the room had all of the amenities i could have required. the breakfast was actually quite good.

breakfast was excellent.

bed had a pool of urine in it.

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

the gym looked nice with new equipment

parking was good

we may stay here again and would ask for the wooded side rather than the parking side

ad some shaded spaces

excellent location easy to find ample parking -

very clean rooms, free parking, a decent

not enough places to sit for breakfast

breakfast leaves a lot to be desired but for the price you really cannot complain

people running up over our room! the pool was cold but the hot tub was nice.

nice rooms, good breakfast, nice pool. free coffee. clean rooms

hot tub and pool

great breakfast, location, comfy rooms, and friendly staff

nice, clean room. staff was helpful. great kitchen.

are terrible kicked me and my kids out call police on us we where the 1 hour they said it’s because it was more than 4 of us we

the bed was comfortable, the desk expansive, and the storage closet in the kitchen was a welcome

i was almost late for breakfast and there wasnt much left

the breakfast could have been better

very friendly staff, very clean facilities, breakfast was wonderful!

location, appearance, breakfast was offered at 6am on a saturday!

location. breakfast.

staff, cleanliness and hot breakfast all exceeded our expectations.

sauna, fitness room

pool, sauna, fitness room

breakfast was hot and delicious

fitness room

( 1 hour ) the pool was wonderful

be a little less since they weren't doing breakfast and their facilities were closed such as the gym and the pool

once the office staff member got off her cell phone… then she came into the kitchen area and apologized a lot and said that she would have the fresh food items out as soon as

in room: no creamers/sweeteners for the coffee. breakfast: dried out

they had a fun kids event, ice cream and movie night.

trail mix bar was good and so was the tangerine

breakfast was good. it was quiet, and room was clean

i like this motel it is nice and they have breakfast and a pool

room was beautiful. breakfast had a nice variety.

should have trays in the breakfast area

the free breakfast was better than most, the staff was very friendly.

friendly, helpful staff. excellent breakfast

went above and beyond to be sure we had breakfast before leaving at 5am for a flight

too bad the pool, etc were closed because of covid...would have loved to use

didn't stay for breakfast as we had a 10

we were on the 1st floor, right by the pool

location. broken lamp shade. people loitering in the parking lot.

could not firms reservation, parking lot was closed.

well lit parking, staff was helpful and courteous

people shouting out in the parking lot ,in the hall ways ,slamming doors

room was cozy...staff friendly...parking was safe..well lit

the pool wasn’t up and we weren’t informed.

breakfast was kinda

i will say great value for the price, breakfast didn't include many hot options but it was better than nothing

disrespectful to others and allowed kids to play on handicap accessible lift for getting in the pool

the breakfast was a great variety food was hot and good

parking lot was not plowed for deep snow.

morning, there were people congregating in the parking lot

lots of people hanging out in the parking lot around vehicles and there were dogs barking all night

had no connection some of the lights didn't work don't understand why mobility parking is far from the entrance also mobility rooms are at the farthest end of the hall, i had an

experience and i am not the type to comment these things the parking lot and grounds of this facility are completely covered with trash and debris

see above-no view from balcony, just parking lot and pavement everywhere you look!

cob webs on balcony, over priced vending machines and rusty nail in the parking lot.

construction and everything is half finished with construction supplies and nails in the parking

the ground floor had rooms with doors opening to the parking lot

seriously watched drug deal in parking lot

they also helped me with an early check in which was greatly appreciated

the spa tub

the king size spa tub room

nice pool good location

the pool and jacuzzi were awesome.

location, recent upgrades to room, best breakfast i've had at a hotel

the soap dispenser was empty at the laundry and she refused to help with that

location; friendly staff; decent breakfast

pool n hot tub n breakfast

comfortable and clean. great breakfast!

very clean , excellent breakfast , great pool and hot tub

the pool area is excellent

it also would have been nice to know that their pool a gym facilities were closed

they were even nice enough to give us a late check out

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

pool area was prefect for my grandkids, not very many people in pool area at once

also had an opportunity to enjoy the bar and the bartender was fabulous

also, the pool is a bit small

loved the pool and hot tub! super comfortable and clean! so walkable to everything!

the spa and king size bed.

a few more breakfast choices would have been nice

breakfasts were good, easy access, a very good place to stay

breakfast was good. the place was clean and quiet. good location.

they had a delicious breakfast

it sounds like a laundry room is near by which makes no sense being on the 6th floor

beyond blew my expectations for the pool and hot tub, very pleased

our room overlooked the river, and the pool was nice

the pool looked

requested a 2 hour early check in which was denied

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

i could open the window, laundry facility on site, close to shopping and entertainment

clean beds nice pool and the staff is really good...

the rooms were clean and bed was comfortable. the kids loved the outside pool

pool no laundry facilities

parking was convenient.

no parking 4

handicap parking is on opposite side of building from handicap room

parking lot was in rough shape

the elevator needed bulbs replaced, hard to open door because it was swollen the door, limited parking spaces, and no microwave inside the rooms

rooms, friendly staff, and the breakfast food was exceptional

pool a little small and no hot tub.

maybe just extending breakfast to 10:30 a.m. other than that it was great.

the breakfast, staff, and room

the pool had a strong chemical smell so the kids couldnt swim

pool is open via reservation which is so much better than just being closed (covid restrictions)

felt the pool and hot tub area seemed dated- but thankful at least it was open and not crowded so we could

breakfast was great

location, kitchen, pool

also having the laundry readily available

also, gathered in the parking lot and were noisy all through the

very nice, had easy access to local stores and parking

some of the furniture was worn and the parking lot needs to be resurfaced

parking lot/outside the building is very dark

there were parking lot lights but none on the building itself, not even the entrance

i loved everything especially the kitchen that was in the room too!

full kitchen

the suite was perfect with its own kitchen and comfortable bed

lightbulbs in kitchen ceiling were out making it hard to see

some of the kitchen supplies were not in the room as when i stayed here before.

disappointed swimming pool was closed on sunday

a drink from the bar and i didn’t even taste the alcohol in it

there's a laundry facility on st as well as a pool and spa

enjoyed the restaurant for breakfast and the bar at the end of the evening

bar and food was very good, except only one bar tender and so it took a while to get meals and

renting the dishes, kitchen items, etc was very helpful

clean, nice little kitchenette, plenty of storage space, comfortable, good lighting in bathroom

desk for a few minutes when checking in and checking out, did not realize it came with a whole kitchenette that was not

the bed was very comfy, full kitchen as this place caters to extended stay

clean and seemed new, security card tap to get in after hours, efficiency type room with mini kitchen, access to laundry and work out room

lots of parking.

ffle machine was a bonus

a lot to hate besides the construction stuff in the parking lot that time

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

room was big and free parking

staff was beyond helpful and diligent about having all the breakfast amenities and care area stocked and full

clean nice hotel. great price, nice breakfast.

employees were very pleasant and helpful. clean room, and they gave me a late check out :)

pool and hot tub are the cleanest i have swam in at a hotel, the staff was very friendly and

great staff, clean room and breakfast

parking, way way too tight and not enough of it

the parking lot was very icy and so were parts of the

parking is plentiful

a lot of people outside in the parking lot doing stuff not sure what

enough parking spaces for guests, had to park on other side of different hotel nearby

didn’t have a great signup procedure for the usage of the pool and my kids had to leave earlier than expected

pool was too cold for me, hubs and child enjoyed. card only, no cash...

i was only there from late at night to early the next morning so i didn't get to try the pool or the breakfast, but given the state of the rest of the hotel (waiting area, hallways, and

the gym was decent for the size of the hotel and they had a nice outdoor seating area

great pool for the kids, breakfast for us all, and lovely staff

the pool is open 6am till midnight, which the kids love, avoiding the

i asked for a late check out the day of departure and it was not an issue at all

it was so clean i loved it kids loved it

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our evening meal

late check out and breakfast is always excellent

were very kind and tried their best but they had very little to do with the unavailable clean laundry and dirty rooms

thought there was a bar and grille.

they really need to update the pictures of the pool area

front desk and she was complaining about a man watching her children swim in the pool from the gym room window

pool was open

great rooms, pool, and the staff is awesome

because we stayed four days, we got tired of eating out, so it was great having the kitchen and buying healthy groceries instead

pool was fun and hot tub wonderful

to covid, there was no breakfast bar with the usual offerings

great breakfast, loved the pool, and the bedroom was very comfortable!

boiled eggs in the breakfast box were incredibly weird

the breakfast was really good ! better than any hotel i have been too !!

the pool was over crowded and was not heated as it was stated to be.

breakfast was good and the facility was very nice looking

that we didn't have time to take a dip in the very nice pool.

it is so nice that they have a curfew for kids for 10pm and actually inforce it

very loud group of kids or young adults in room adjacent to ours until midnight (but hotel at

the airport shuttle was timely and helpful

it was old, not clean and we were kept all night by loud people and small kids all night long

the pool was super cold the kids couldn't even swim