it was such a cute place! super comfortable and breakfast was amazing!!

fireplace and the gym were nice

the gym was nice and useful as they had free weights, a peloton with a free trial account and

24 hr gym room is nice

gym was top notch

kitchen

location, kitchen, pool

breakfast was not my favorite

the location was perfect for us and the breakfast spread was very good.

we were disappointed that the pool was closed, but that was out of their control

maybe just extending breakfast to 10:30 a.m. other than that it was great.

pool was very cold

breakfast was good, location was convenient, staff was friendly, common areas and room was very

the breakfast, staff, and room

would have liked to have coffee available after breakfast ended.

no parking 4

parking lot was in rough shape

parking lot needed replaced

staff was super friendly and the room was very nice parking was great and they even had free

parking was horrible

beautiful, clean rooms. great breakfast area. friendly front desk staff .

the staff was friendly and amenities such as pool and gym were available

my daughter had an early morning gymnastics meet

comfortable bed and nice staff. the free breakfast was good.

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

parking lot was pretty packed and tight maneuvering, during the busy restaurant times

from the genuinely friendly staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities that

parking

tight parking in the first building

i like that there is a restaurant located in the parking lot. that is convenient.

clean n pool

pool no laundry facilities

disappointing to see the pool closed

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

also, pool was

we had to ask for linen bc they were so short on staffing that they were behind on laundry!

other than that, the breakfast was great, they have an indoor pool open til 11 pm and the staff was fantastic at check in and check out

the hot tub was really nice too, and the pool/spa hours, most hotels close that area around 9, and at baymont it is open until 11pm

really enjoyed pool and hot tub. breakfast was good and enjoyed the fruit infused water.

breakfast was delicious especially the waffles

i really liked the lounge area, with the breakfast service (had to pay) but you order off a menu

breakfast was great considering the circumstance

i wish they started breakfast at 6 am.

the rooms were spacious, beds were comfy, staff was friendly, pool was clean.

well maintained, friendly staff, excellent included breakfast.

staff was very friendly, easy to find, ev charger was the main reason we booked our stay.

breakfast could be better but the hotel is clean and in a quiet location.

breakfast is good and if you’re looking for a nice quiet place this is a good inn

good selection of breakfast items, all freshly made.

breakfast and pool

no closet! no plastic laundry bag

we had a good time on our night out. nice clean pool, and rooms.

great location, the pool and hot tub were very nice and clean

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on the site needs updated

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a coin operated laundry machine that did not dry my clothing

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

loved the pool and hot tub! super comfortable and clean! so walkable to everything!

i called room service and they took care of it right away

i had ordered room service to be delivered at 9:15 as

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained really

all areas of the hotel were exceptionally clean, even the laundry and pool area

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

the breakfast was a huge variety & well stocked

lobby has table games that were of great help for my kids to stay still for a while

liked that we did not have to go through the lobby to get to the pool

staff was friendly, parking options were good, and the location is close to food, gas, and other necessities

the ground floor had rooms with doors opening to the parking lot

there was no marked parking, and there was

parking lot was a bit raggedy

seriously watched drug deal in parking lot

the breakfast was a great variety food was hot and good

didn’t get to use the upstairs pool table and indoor pool because it was after 11 once we got back

room was nice the people were friendly the staff kept it clean the pool at the top was fun the games were cool and the ac worked really

the pot holes in the parking lot and the pool not being open.

pool area was crowded

parking lot was not plowed for deep snow.

had no connection some of the lights didn't work don't understand why mobility parking is far from the entrance also mobility rooms are at the farthest end of the hall, i had an

there were bums and prostitutes just hanging around parking lot and doors

morning, there were people congregating in the parking lot

lots of people hanging out in the parking lot around vehicles and there were dogs barking all night

they also helped me with an early check in which was greatly appreciated

the spa tub

the king size spa tub room

jenna was amazing and hooked us up with an early check in

the pool towels were more like gym towels

hotel bar is wonderful

the pool was well taken care of and the hotel was easy to find and had lots of great places to relax

no breakfast. no swimming pool, no gym was open and was advertised

i did notice some sticky residue on part of the table int he kitchen area.

room was much larger than i thought it would be and had a it’s own kitchen!

i loved everything especially the kitchen that was in the room too!

the suite was perfect with its own kitchen and comfortable bed

the kitchen was incredible! the staff was super friendly.

parking lot/outside the building is very dark

there were numerous signs of the old bones still showing through around the hotel and in the parking lot

some of the furniture was worn and the parking lot needs to be resurfaced

also, gathered in the parking lot and were noisy all through the

very nice, had easy access to local stores and parking

the manager and staff are so friendly! the room was clean and beautiful. my boys loved the pool!

breakfast was great and the hotel and room was very clean. loved the location

the continental breakfast was delicious and had different warm options all three mornings we stayed

always very clean. staff is always amazing. breakfast is always good.

breakfast looked and smelled wonderful but i’m not much of a breakfast eater so i didn’t try

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

a lot to hate besides the construction stuff in the parking lot that time

ffle machine was a bonus

room was big and free parking

lots of parking.

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

no supplies in the kitchen area

low cost, clean, updated, had kitchen facilities like sink, stove, fridge. comfortable bed.

brand new construction, nice gym room

clean, nice little kitchenette, plenty of storage space, comfortable, good lighting in bathroom

renting the dishes, kitchen items, etc was very helpful

to covid, there was no breakfast bar with the usual offerings

we liked the kitchenette area

great breakfast, loved the pool, and the bedroom was very comfortable!

the kitchen in the room was so amazing to have so that i could cook for my family

room was great, the pool was clean and the staff was friendly and knowledgeable about things to see and do in the area

the staff, room was great. decent breakfast

they had guest laundry service

front desk and she was complaining about a man watching her children swim in the pool from the gym room window

pool wasnt open 24hrs a day

nice the the bed was comfortable and spacious very clean & spa tub by swimming pool is a plus breakfast is a plus

great staff, clean room and breakfast

clean room, large tv with lots of channels, clean laundry room, outside seating.

was pleasantly surprised to have dinner there, i knew i would have free breakfast, but it was great to have free dinner

breakfast was great,there a very nice well dressed lady making sure things were clean and tidy and

also, they couldn’t make change at the desk or have a quarters machine for the laundry

gym, pool

that we didn't have time to take a dip in the very nice pool.

it was absolutely beautiful the lobby. was great pool table swimming it is worth the stay

to get down to breakfast before 10am

boiled eggs in the breakfast box were incredibly weird

entry and parking lot needs to be paved, or fixed

parking

construction being done but not noted when i booked. very limited parking.

the location, the parking, the building layout ...

in the parking lot

or fridge someone got room for some teenagers i was harrassed because they assumed they were my kids and they were not

staff at the front desk and bar were very friendly, upbeat, and willing to assist

it was nice having a full service bar and restaurant

prior guest's bar soap and hair was in the shower

there are no amenities for kids, not family-friendly

room was cozy...staff friendly...parking was safe..well lit

looked like a lot of people were living there. had a horrible view of the parking lot.

location was close to where i needed to be

lots of action in parking lot i did sleep well, stayed on second

could not firms reservation, parking lot was closed.

the laundry room was nice

breakfast b so good the rooms clean n smell so fresh n the beds r soo comfortable i recommend u

room, service, location...was near everything and the very yummy continental breakfast!

thwy served a hot breakfast and a light dinner

there fire was in the laundry

attractive room, friendly polite service, breakfast and complimentary dinner

perfect for our needs. indoor pool great. great breakfast. family friendly. would stay again

was staying for my sons devos hospital trip and we weren't happy our kids were woken up, called the front desk to ask what was happening and the lady was very

the kids didn't want to swim anymore the breakfast lady wasn't very friendly lol but oh well

no coffee in the lobby at 4am for shuttle guests

the shuttle was 30 minutes late.

pool

location, staff is friendly, recently remodeled, the pool and hot tub are nice too!

no breakfast or pool but understandable with covid

really enjoyed pool hot tube breakfast and location. great place to be.

room overlooked the pool and was right above the breakfast nook

the breakfast was good and the happy hour in the evening was even better

loved the breakfast and kickback

and gary was very insightful about the indoor/outdoor pool and it was very therapeutic

it was very convenient for us and the kids

snacks and a full baked potato bar in the evening

and a pool

the kitchen was nice and the bed was extremely comfortable

even offered to shuttle me to and from a dinner spot that they suggested

kitchenette free laundry staffing specially the gm

location and clean and offered free shuttle to airport

the kids were always in the swimming pool

it was quiet, clean, good location, and the breakfast was very good

airport shuttle was vital to me, it was free and the driver was very punctual

comfortable rooms super nice shuttle service and front desk and dining area staff i highly recommend

laundry facilities, location close to where we needed to be, it was quiet there

not too big of a hotel,good parking, friendly staff

friendly staff, plenty of parking, and an excellent breakfast

parking

we only saw other guest 2 times and they had a full parking lot

was a small group of younglings hanging out in rear of parking lot drinking beer and smoking

the people up stairs were stomping around the jets in the spa rub barely worked

room was dirty for being a spa tub room

the spa tub in our room also made noise anytime the person next to us showered

the pool.. free breakfest

slow elevator. pool advertised as available but was not

better option for breakfast

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

we used the gym and pool

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

big suite, comfy bed, great breakfast, wonderful staff

mistake was made with shuttle , but it was quickly fixed to get me to the airport on

wall outside near the parking lot was not safe for kids to play in the grass area

the staff we encountered was super friendly and great with the kids.

shuttle service was great

breakfast wasn’t available this time due to covid but normally it’s great, also

we enjoyed having a couch and a kitchen

ckean friendly and great location. love the outside pool

breakfast was excellent

the kitchen was perfect for my bodybuilding show i did

rooms are very spacious and the breakfast was very good

live in california and fly to grand rapids airport to see my kids in muskegon in norton shores because of this i'd like to come twice a year your hotel is at a

we needed a quiet night away from our kids and this was exactly that

the pool ruined the kids hair,too much chemicals!!

was closed, the bar was way too bright and no vending machine

there was a small bar open with starbucks coffee but the staff didn’t arrive until 9am or later

very quiet, nice desk area, gym

the pool was pretty small

this property was absolutely a great place and breakfast was really good too.

breakfast was great. option for late checkout was nice.

the complimentary breakfast and coffee were both very good

vegetarian options at breakfast- need recycle baskets in the rooms and through out the

pool & hot tub are exceptionally ckean

breakfast was superb

that pool was only open until 1100pm.

of the building facing i-131 --- don't mind the interstate view really, but the backside of the pool room wasn't great

the breakfast was great!

the hotel was clean and the breakfast was delicious

no hot tub, but pool was nice for the grandkids.

the breakfast in the morning was good and nice to have available

this isn't a super important amenity but i was a little disappointed to find there was only a pool

the breakfast was awesome!!!!

the breakfast food didn’t agree with me at all. and i was sick later in the morning

pool was a little on the cool side

breakfast was great

hot tub and swimming pool also there breakfast.

staff at breakfast

the breakfast was good

staff, cleanliness and hot breakfast all exceeded our expectations.

location. breakfast.

the breakfast could have been better

breakfast was pretty standard. more options for kids would be nice!

two of my kids took a long time to feel better was tempted to take them to the hospital for inhaling that

breakfast was gross. we didn't like the free breakfast at all.

staff, rooms were spacious with a full kitchen, pans, silverware and all, it's only been open 3 weeks but this will be our stay place when

great location and the staff was great. the hotel was very clean and had great breakfast options

i ate breakfast at the little family restaurant across the parking lot

more inviting) mattress too soft for my personal liking

also she marked the closest parking to my location

location and parking was good

good size room - quiet and free parking

friendly staff and great location, heated pool was nice!

great breakfast in the morning

breakfast was very good

bed had a pool of urine in it.

breakfast was good… would prefer better hot food… had eggs… but they looked very wet.

loved that they have ev chargers for evs

cleanliness, and efficiency kitchen were nice

it’s a great space with seating inside and out, fire pit at night, gym and pool

pool is literally freezing

pool was kind of cold and there was hunks of hair in the pool area like it doesn’t get cleaned

gym is in an old kitchen and the breakfast is not fresh

great night sleep in a very comfortable bed & the breakfast was great.

property was nice, out of the way and still close to our gym and stores if we needed something

the pool and it was a quiet stay

signs were up but apparently not many parents teach their kids to read or follow rules

great pool, friendly service and clean building

accessible i called 9 local major hotel chain hotels and not one had a working wheelchair pool lift

exceptional fitness room & pool

the pool was a little cold.

we loved it, the room and pool lift exceeded our expectations

plenty of parking close to entrance

enough parking spaces for guests, had to park on other side of different hotel nearby

the parking lot was very icy and so were parts of the

parking. i had to park at the holiday inn next door. next time i will just there.

there was a lot of trash in the parking areas

breakfast was wonderful. location excellent

hotel was very clean and breakfast was really good!

super comfortable bed, and excellent gym

a good king bed, great housekeeping, good gym

purpose of going was for our kids to be able to swim and they definitely got to swim

free breakfast!

free breakfast, great pool ! excellent service !

free breakfast, great pool ! excellent service !

quiet and very relaxing and the breakfast was a nice bonus too

pool was cold!

here was top notch: the staff, room, breakfast, wifi, pool

also, the pool & hot tub were great

we were on the 1st floor, right by the pool

maybe warmer water in the pool

easy access to room and laundry facilities

rates,pool,cleaniess

was very clean, breakfast was nice

i like this motel it is nice and they have breakfast and a pool

i enjoyed that fact we were able to use the pool

super clean spacious room and amenities plus an excellent breakfast bar.

breakfast wasn t that great

close to the tanger outlet and the gun lake casino

close to the highway and casino, which we went to after the reunion

breakfast was only served until 9am weekdays which we were not told about upon checking in

breakfast is just ok. coffee could be better at breakfast and in the room.

children loved the pool. close to holland.

breakfast was a little lacking, not enough variety of fruit, no breakfast sandwich option and not

the breakfast, especially the eggs and sausage was terrific

breakfast was exactly what i expected.

the pool was beautiful and clean and the breakfast was delicious