guests have access to the first floor as well where they have a kitchen and a living room

the village is basically dead after 9 but the hotel does have a restaurant and bar (closed tues the night of

small kitchen facilities available and restaurant-bar attached to the property if you don't want to cook

easy check in/out and a good bar next door

get a table in the bar on the saturday night, but there was a local festival and all were

the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel

our room was spacious, stylish and comfortable and the adjoining bar and restaurant serves delicious food at

lovely hotel in great location. great bar & restaurant

bidebide bar & restaurant next door, and many options in the plaza for evening drinks

great place to stay to explore the area and there is a great restaurant and bar downstairs that is great quality

very good ac and excellent wifi

even the bar prices were reasonable for a hotel of this

we travel on our motorcycle and although there is no covered parking here they have always allowed us to park

was great, food very good, staff very helpful room was big and clean and well catered for the dog parking

choice in snack bar was poor (and unfortunately the restaurant was closed)

the staff are great and the bar and restaurant are lovely

hotel, tapas in the bar good, comfortable, very friendly and helpful staff

no wifi poor tv interface poor value for money air conditioning , noisy , not regulatable

location was good; breakfast buffet also good; bar with snacks or restaurant available!

bar and restaurant are really really nice

was beautifully clean, with great staff, very reasonable food in the bar and comfortable rooms the whole property

parking just for two cars

modern and spacious hotel room, yummy breakfast by the professional host and a charming garden

offers private parking space for your car

lovely bed and breakfast inn in the basque countryside, exceptionally well outfitted and furnished

parking is available either in front of the hotel or in the surrounding streets

clean and big enough room with a terrace, air conditioning, tv, ok view, playground for kids

ftover from the restaurant i'd imagine), plus many other

playground on site so kept the kids happy

breakfast was a kids dream with many homemade cakes

it was the best breakfast we had during our 1 week trip around the basque country

nice late check out option of 12pm

free parking next door

clean room, comfy bed and ac available, friendly staff, parking is very close (and free)

food in restaurant/ bar was good

nice clean hotel, room was a good size with air condition, wifi connection very good and a nice restaurant for

booked one room but made a mistake and didn t indicate that we are two adults and two kids

lots of parking and although we missed the evening food the breakfast was good

wifi was very annoying having to re log back in every time you leave the hotel and come back as it

bar and good restaurant for dinner (although the websites are not too clear about this, there is

great location, very clean, nice bar restaurant and helpful staff

our kids couldn t let go of all the dogs and cats around the house

furnished rooms, well equipped kitchen facilities

breakfast is in the communal kitchen, where a wooden box with your roomnumber containing delicious chocolate

are very thin so you are woken up as soon as someone comes to the kitchen for breakfast in the morning

our kids couldn’t let go of all the dogs and cats around the house

bathroom: large, open shower area (we have go a room for disabled persons), heated, warm water wifi: works well

in the hotels that we had stayed indifferent countries they dont charge the kids for breakfast, but in the case

it was dirty and smelly, a/c was not working in 36 temperature and there were no fans even for my kids

we loved the bar downstairs and the

very good for a stopover with a pet

the hotel is pet friendly

such friendly and kids friendly staff!!

location perfect as just off the motorway. easy parking and pet friendly.

very beautiful and friendly hotel free parking tasty breakfast

free on site parking too

the snack bar provided good menu of light meals

you do not get access to the kitchen and rooms are tiny

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

was a great host, made us feel welcome and granted access to kitchen area for wine glasses etc

kitchen facilities available in the evening

should be kitchen facilities for the morning too

i rented two rooms and my kids and husband were very upset about this

big room with balcony; old world spa atmosphere; the steak.

they don't have some of the advertised features such as no laundry, no restaurant, and the spa that was advertised

big and free parking

spa was a great experience, lovely waterjet massage

good wifi

excellent wifi connection

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley

of parking

accomodation, great view and usefull parking

beautiful, chap in reception helped us sort out a parking fine,

however we booked a room that showed a small kitchen and this had been made obsolete

spa and pools down stairs with amazing massage! room was spacious and nice balcony.

we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

staff excellent, beautiful hotel and spa pools, lo a n of mountain bikes free, fab food and excellent value

super breakfast with good coffee and plenty of choice

super close to the great beach. brand new hotel comfy beds, good wifi

the breakfast had lots of options and was yummy

have an absolute amazing view over zarautz from either one of the rooms or from the restaurant/breakfast area

good restaurant food , excellent breakfast , fresh fruit, juice etc easy parking

plenty of free parking

some of the things for breakfast were rather low quality, such as the waffles and the bread.

the shower was excellent and breakfast was scrumptious

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

plenty of parking on site

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

the location is good, 5 min to the beach. it has a kids room with books and games.

reading materials, different styled chairs to several quaint children s plays areas that small kids would

the hotel is beautiful, clean, spacious and they have nice play areas for kids

was very hot and stuffy without air-con or fans, and wifi was super slow

wifi was very poor, there was no bar

rooms are a bit bare, and entrance to building/car parking not clear nor signed

the outdoor infinity pool is gorgeous and refreshing in may

terrible wifi connection, but it is the perfect place to enjoy without receiving emails anyway

views were breathtaking and the infinity pool was a great treat

poor wifi

we were a family group of 5 (2 kids, 3 adults) and the staff arranged for us to switch from two rooms on

ringing bell out my window and screaming kids every day

loved the location and the family room was ideal as kids had their own space.

requested a back room away from the noise of the plaza), friendly and helpful staff and the bar downstairs was

mins walk fro the beach, located in a lively square, offering a bar & restaurant just below the hotel

closed until 3pm which is not great for kids

and it s a fancy one, so not as easy to get something to eat for kids

you news to take the car or bus to go center but the bus was resolu easy, even with the kids

a bunch of kids under 14 were staying there too (with parents) and nobody told them to be quiet

we had 2 connected rooms, ideal with kids. the rooms are comfortable, nice beds and good shower.

that kids were not allowed even with supervision the go to the gym or spa

pool is nice but not so much when full of kids

com website is not sufficient as you will have to pay 30 euro per person to use the spa area, and kids are not

to children, as the only pool that was open was for 18+, and there was no babysitting or kids club which meant

kids loved the science museum that is just behind the hotel (just take the walking

everything, restaurants service was excellent specially at breakfast

left the staff rushing around multiple errors on our room service orders

when it was cold outside, we were told to order our drinks at the outside bar and then could bring them inside

view of the ocean and extremely great service by the staff especially itziar who served us for breakfast

soap next to the bath. bigger/ other swimming pool.

were no facilities in the room - no tea and coffee making - and no bar fridge

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down

pet friendly, parking, decent bed and bathroom, clean and very friendly & helpful staff.

but, i understand why it was so and overall the staff, comfort, parking and pet friendly approach left a good

very good wifi in room

breakfast, staff was friendly with us and the kids and helpful at all times

considering we were with the kids and many luggage this was not

no special room or place for the kids to play. a little far from downtown on foot.

and a full kitchen if you wanted to prepare quick bites for the kids

is a 20 min walk to the sites a bit long if you have young kids

good service in the bar

free wifi also

great hotel location good very central bar people very efficient and helpful

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

wifi wasn't the best connection on third floor

above all, a wonderful cider bar is just around the

swimming pool was not so clean

the swimming pool was great

secluded pool

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

situation and parking facilities are excellent the property is situated in amongst vineyards

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for

free parking is a plus as well

easy, onsite parking

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

had interconnected rooms so our two young kids could have some independence

great views and location. kids loved the free sweets! clean rooms and good facilities.

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

wifi, decent but slow.

they need smart tvs or tv channels in english for families that travel with kids like us

great with connecting rooms for us as a family with small kids

good signal on wifi

great it had a gym and hot tub

staff so good. lovely bar very relaxing

place for the kids, so close to a playground and to the beach

lovely apartment - awesome play area for kids right across the street/in front of the

with the hosts was great, easy to access the property and parking was across the road

parking was very easy - drop off outside and carparks available on the street

parking

they had such loving detail in everything, like packages for pets and kids, etc

we didn t want to discuss at that moment with two sleepy kids

the breakfast buffet was good and the kids enjoyed the food

it lit up the whole back end of our room- making it difficult for the kids to sleep

whole experience was great, travelling with pets at times is not easy and they were super helpful and so nice

s a very nice hotel and well located, the rooms are spacious and kids enjoy the swimming pool

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

we have heard kids running in the hallway next to the elevators

were a family of 4 and we paid 430 for a room, not including breakfast for the kids

only large lights in sofa bed room- a little night light would have been helpful for kids.

they helped to get 2 rooms together so parents and kids could be together

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old

wifi was poor, my phone would often disconnect and reconnect to the network

rooms are clean and they re pet friendly (they leave a nice bed in the room for your pet)

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

everything. really nice decoration. nice details for the kids.

super clean, super confortable. in the city center so you go anywhere on foot. my kids loved it

20minute walk from the beach with kids

when travelling with kids, sometimes you need help with food deliveries or assistance with baby food

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car

setting with views over the beach from the balcony area where the receptionist/ bar brought our drinks up to us

mini bar was comprehensive and interesting

very clean, charming and pet friendly

bar was not very well stocked, but we did have a mini-bar fridge in the room

didn't have a signal but thanks to a good wifi connection we were able to use our laptops to watch news and a

secure parking

nice location, parking available in the courtyard, the room and bathroom were absolutely huge and very clean

a pool would be amazing but the sea is close

parking is a bonus

room, large safe) 6) good price-quality ratio (78 euro / 2 people / day, bb in june 2021) 7) free parking in

fine for singles, couples or groups but not for families with young kids

very pet friendly (dog got its own bed and bowls) and absolutely great value for money

pet friendly, parking onsite (underground), 20 minute walk to centre, clean and tidy

great placement and extremely pet friendly!

quiet room overlooking the river. good shower and wifi. excellent breakfast. nice staff.

remember though kids, this is donosti and this is what 99 gets you on a monday night

our kids had 103, also a great room

there were also kids making a racket at 6am

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

there was a family who let their kids run about until 10

my kids really enjoyed the breakfast room and the outside area

very handy for the amusement park if you have kids - but not close as to be intrusive

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

my kids really enjoyed the breakfast room and the outside area

the kids loved being so close to the

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

out after that), and then on the last night being called down from my room as someone in the bar had not paid

clean rooms and great food in the neighbourhood bar and restaurant downstairs

they have their own bar and restaurant downstairs

the gym is tiny, as is the pool

our pet max was treated like a king

- although advertised with pool the rooftop has what can be considered a jacuzzi with 4 (four) sunbathing chars

a great hotel with amazing food! breakfast was awesome too. would definitely stay again!

the gym is tiny, as is the pool