can't dip the small pool, it's part of the spa package only. kids disappointed!

rooftop pool is small and only 1m deep, so rather made for kids

and also, kids are not allowed

opening times on the 5th floor could open earlier, for those at the pool and relaxing , also allows those wanting

it starts with the description, how to access the parking, sent by mail, in spanish and english, very detailed

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was

great room and bathroom. lovely helpful staff. great value breakfast. close to the old town

location was v good didn’t have breakfast opion

it was between bar area and bus terminal

wifi was weak

the morning, when we reach the hotel before the check in hour, we asked the counter, can we have early check in

laundry service was a bit slow

wifi in the room not hood but strong 3 and 4 g so not a problem for us.

wifi worked sporadically and then stopped

very polite staff, excellent location, good breakfast, the room has all you need - a really pleasant

i also appreciated the laundry service & them holding my bags before and after check out

please stock kitchen with dish towel, paper towels or napkins, salt, pepper

top location, perfect staff, very nice breakfast

high quality breakfast and plenty of resting areas in the lobby

location, lovely friendly staff great place for a visit to san sebastian pet friendly bar facilities were

pet friendly

that was quiet at night, but i never managed a siesta due to kids playing down there both days, and the sound

small gym and pool

sadly i had booked the hotel for its pool but it was not open as it s seasonal i was told

the only little thing was the gym was really small

a special hotel with beautiful roof top pool. the room with a balcony was a great place to relax

i would suggest to get a suite if travelling with kids/baby

great connecting rooms so kids had their own space

hotel in a brilliant location with fabulous restaurant/room service

beautiful modern bedroom and bathroom - restaurant and cafe on premises very good especially breakfast

the gym was well equipped but could have smelled fresher.

disappointing considering we were there to celebrate my husbands 40th with no kids

a little noisy from kids staying next door.

i sent a white garment to the laundry and they ruined it by washing it with coloured garments

it was a casino in a long-ago former life

food service is moderate but room service was excellent

also, our room was very hot and loud at night from the kids on the beach partying

was traveling with 2 kids and had to rent 2 rooms

the wifi didn't work in our rooms

lively bar & pichos looked very tasty

there is no safe nor a minibar but when i booked the reservation, i was offered the use of their fridge (dining

no concierge, only one person at reception who kept on saying i am alone , the shower of my kids room

also after asking for a kids extra bed they could mention the existing sofa, as they also charge for extra beds

negative - room service could leave a couple of bottles of water in the room after cleaning

the gym is very basic.

there is just a sauna room next to the gym

would not let my kids there alone

kids having breakfast woke us up just outside our room making lots of

the shared kitchen is helpful

great location, useful fridge/kitchen area

and the kitchen area was useful

wifi works bery poorly

lovely breakfast, great room, friendly staff and excellent location

my ideal gym is more spacious.

wifi access was too long winded

gym is quite small

gym was okay but there was no towels, no cleaning equipment or drinking water this was very

the rooftop bar has great views and is a definite plus

abba san sebastian is a lovely hotel, with a roof terrace / bar giving great views down the river and out to

the room service meal we ordered was exceptional

location / rooftop bar / room facilities

the breakfast is a buffet with a cost of 45 per person and the half for kids

location, friendly staff, very comfortable room, secure parking, pet friendly, made this the best and only place

no room service or spa

gym was ok and of course no pool

gym is the best, big space and different variaties of fitness equipment

when travelling with kids, sometimes you need help with food deliveries or assistance with baby food

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car

everything. really nice decoration. nice details for the kids.

20minute walk from the beach with kids

super clean, super confortable. in the city center so you go anywhere on foot. my kids loved it

we were traveling with the kids, 1 child and 1 baby and the room was too tight, we couldn t move inside

we had an early check in with no problem

gym is not suitable for training. small and little equipment

excellent and helpful staff. location ideal. excellent breakfast.

breakfast was amazing!

we didn t want to discuss at that moment with two sleepy kids

the breakfast buffet was good and the kids enjoyed the food

it lit up the whole back end of our room- making it difficult for the kids to sleep

they had such loving detail in everything, like packages for pets and kids, etc

excellent wifi connection

great with connecting rooms for us as a family with small kids

they need smart tvs or tv channels in english for families that travel with kids like us

stayed in a 5 stars hotel in bilbao that had amazing facilities (spa included), super confy bed, outstanding

drinks in bar very expensive

the tiny rooftop pool (spa pool)

fine for singles, couples or groups but not for families with young kids

travelled with friends and their pet

quiet room overlooking the river. good shower and wifi. excellent breakfast. nice staff.

we took our dog and the hotel was very pet welcoming

location, rooms, that you can have a child or pet with you

comfortable property with great seafront location, amazing views and nice rooftop pool service was very friendly

breakfast was lovely

breakfast

well, have had better the 150 euro supplement for the dog is absurd in comparison to all other pet friendly

- the gym was non existent

be loud for families with small kids, but windows are very high quality, so external sounds won't disturb you

staff were very friendly, rooms clean and spacious, good variety for breakfast

perfect location, nice staff, new hotel, great breakfast

loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was

best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs

super clean, great location, comfy beds, strong wifi. really an all-around excellent hotel.

new and modern hotel, efficient wifi, smart tv

wifi works well, tv is new, bed is super comfortable

good wifi

comfortable bed good wifi spacious

street noise was loud but sound machine for the kids worked fine.

bit noisy in the room in the morning with all the kids going past to get to school but the location was worth

was tasty but too much effort to have to choose from a menu when you have young hungry kids

we stayed with our young kids and were so happy to have a short walk to all the sights

alley which was at the exact same height as the apartment (2nd floor) and it's a pathway used by kids to get to

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

staff were also very caring and accommodating with late check out as my girlfriend had food poisoning

good bed, and located above a side street that was quiet, so no problems sleeping; excellent wifi

very poor wifi

the wifi password was not shared on the key card, and required asking staff

great location. friendly helpful staff, super quick wifi

also the wifi was frustratingly bad, kept freezing and dropping off

wifi with good connection

good connection to wifi

were a family of 4 and we paid 430 for a room, not including breakfast for the kids

we have heard kids running in the hallway next to the elevators

family room is composed of two rooms connected with each other - good option for a bit older kids

person and kids are not allowed gym also is additionally paid 8euro /person, but around there are plenty of

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

indoor playroom for kids advertised does not exist, very slippy shower and no mats

are very thin so when the soccer tournament is in town and the hotel is full of kids running ans playing in

clean and great facilities, older kids loved it

it often felt as though the establishment was being run by kids who simply hadn t received enough training

overlooked the highway; the rooms and bathrooms were dark - lot of black; it s a residence for kids going to

expect kids in a boutique hotel

stated it was adults only but there were kids everywhere owner was very inflexible

breakfast, helpful staff and a great swimming pool to spend some siestas relaxing while the kids play

pleasant pool and plenty of interior & exterior areas to relax in

great shower, fresh towels every day, excellent wifi, very comfortable bed

and a full kitchen if you wanted to prepare quick bites for the kids

is a 20 min walk to the sites a bit long if you have young kids

no special room or place for the kids to play. a little far from downtown on foot.

breakfast, staff was friendly with us and the kids and helpful at all times

considering we were with the kids and many luggage this was not

i was at the edge always with kids in the room

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

also the bar tender marcos was super nice and friendly

upon request a parkingspot with ev charging was reserved for us

remember though kids, this is donosti and this is what 99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

remember though kids, this is donosti and this is what €99 gets you on a monday night

wifi never worked in my room

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

thought of the little details everywhere, the room, the bed, the private yard, the bathroom, the gym, the dining

lovely terrace area bar open till 2300 hrs

food offering no room service available until bar open anyway, so just from 7

cosy bar with short but delicious tapas style menu in the evening

good service in the bar

bar and restaurant next to it was perfect and breakfast was

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

free wifi also

room was a bit noisy at times as there is cafe/ bar below

i do not recommend, especially for allergic and kids

a park outside for young kids

wifi didn t work/ faulty through out stay.

wifi could be a stronger, it's pretty basic for messaging.

i also saw the bag to which the room service lady puts the towels - it was covered with fungus too

they helped to get 2 rooms together so parents and kids could be together

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

staff were amazing. the pet accommodations were excellent

the kids loved being so close to the

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

clean rooms and great food in the neighbourhood bar and restaurant downstairs

out after that), and then on the last night being called down from my room as someone in the bar had not paid

wifi not good

had interconnected rooms so our two young kids could have some independence

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

great views and location. kids loved the free sweets! clean rooms and good facilities.

great gym

it does not have a gym

the room service food was of a

parking, pet friendly, very clean and comfy

the wifi connection was intermittent and bad. the door to our room was very difficult to open

place to dry your laundry

that kids were not allowed even with supervision the go to the gym or spa

kids loved the science museum that is just behind the hotel (just take the walking

playground for kids across the bridge

to children, as the only pool that was open was for 18+, and there was no babysitting or kids club which meant

pool is nice but not so much when full of kids

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

my kids really enjoyed the breakfast room and the outside area

very handy for the amusement park if you have kids - but not close as to be intrusive

there was a family who let their kids run about until 10

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

we had 2 connected rooms, ideal with kids. the rooms are comfortable, nice beds and good shower.

you news to take the car or bus to go center but the bus was resolu easy, even with the kids

a bunch of kids under 14 were staying there too (with parents) and nobody told them to be quiet

closed until 3pm which is not great for kids

and it s a fancy one, so not as easy to get something to eat for kids

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

free parking

peaceful, friendly, comfortable, great value, secure parking, superb setting

parking in front of the hotel in a very secure place

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in

secluded pool

swimming pool was not so clean

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free

free parking, friendly stuff, clean.

i would also highly recommend booking a service in the spa

bigger parasols in the outside bar area, too far from town to walk

the gym. insufficient.

spa's opening hours is longer (and would open earlier too) and we would also appreciate a larger pool

out of town and will have to drive in every time you want to tour or eat in town, but underground parking in

kitchen facilities available in the evening

nice room with a decent shared living room and shared kitchen

should be kitchen facilities for the morning too

you do not get access to the kitchen and rooms are tiny

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and

accomodation, great view and usefull parking

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley

private parking behind a close

beautiful, chap in reception helped us sort out a parking fine,

the hotel is clean and modern, and the breakfast offers a good variety of options

very smart for a mid range hotel, excellent breakfast and attentive staff.

kettle in the room. very good breakfast. staff well trained

the breakfast was very good, with many choices of salty and sweet options

it is a budget hotel with very good breakfast, rooms could be a bit more spacy but for short stays it's perfect

in the hotels that we had stayed indifferent countries they dont charge the kids for breakfast, but in the case

it was dirty and smelly, a/c was not working in 36 temperature and there were no fans even for my kids

it is pet friendly and they welcome dogs everywhere in the facilities

perfect if you are travelling with a pet as they were very dog friendly having 2 dachshunds themselves which

the hotel is pet friendly

booked one room but made a mistake and didn t indicate that we are two adults and two kids

great stay on the way. late check in, clean room and great breakfast.

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

expensive breakfast with limited choice.

the breakfast buffet was fresh and plentiful

rooms are a bit bare, and entrance to building/car parking not clear nor signed

great location and very relaxing, especially the infinity pool.

i wish we had time to use the pool

when at the pool i was missing a virgin mojito :-)

views were breathtaking and the infinity pool was a great treat

such friendly and kids friendly staff!!

and pet friendly

free on site parking too

the snack bar provided good menu of light meals

we had to go to reception area every time i needed wifi connected.

our kids couldn t let go of all the dogs and cats around the house

breakfast is in the communal kitchen, where a wooden box with your roomnumber containing delicious chocolate

are very thin so you are woken up as soon as someone comes to the kitchen for breakfast in the morning

our kids couldn’t let go of all the dogs and cats around the house

we stayed 7 nights in the room next to the kitchen

nice welcome by the staff, comfortable and spotless bedroom with balcony, awesome location, nice breakfast

couple of the bar staff could have made a bit more effort to be friendly

and if you think you ll take a nice dip in the pool think again

super breakfast with good coffee and plenty of choice

out of dining room breakfast buffet could have been more user friendly

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

is only minutes from san sebastian and france, good for adults or kids

good location with parking and ev charging

the ev chargers are a big plus for me

good and very clean room very pleasant staff great parking and very easy to find

good wifi

excellent wifi connection

views, the breakfast, the room and the really comfortable bed

location on a hill with parking

large parking lot

breakfast was good

breakfast is great and the staff is very friendly

reading materials, different styled chairs to several quaint children s plays areas that small kids would

the location is good, 5 min to the beach. it has a kids room with books and games.

the hotel is beautiful, clean, spacious and they have nice play areas for kids

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable

wifi was very slow