in the hotels that we had stayed indifferent countries they dont charge the kids for breakfast, but in the case

it was dirty and smelly, a/c was not working in 36 temperature and there were no fans even for my kids

staff, comfy stay, great parking and also dog friendly

very good for a stopover with a pet

perfect if you are travelling with a pet as they were very dog friendly having 2 dachshunds themselves which

nice room with a decent shared living room and shared kitchen

you do not get access to the kitchen and rooms are tiny

was a great host, made us feel welcome and granted access to kitchen area for wine glasses etc

kitchen facilities available in the evening

should be kitchen facilities for the morning too

you news to take the car or bus to go center but the bus was resolu easy, even with the kids

and it s a fancy one, so not as easy to get something to eat for kids

a bunch of kids under 14 were staying there too (with parents) and nobody told them to be quiet

we had 2 connected rooms, ideal with kids. the rooms are comfortable, nice beds and good shower.

closed until 3pm which is not great for kids

to children, as the only pool that was open was for 18+, and there was no babysitting or kids club which meant

that kids were not allowed even with supervision the go to the gym or spa

com website is not sufficient as you will have to pay 30 euro per person to use the spa area, and kids are not

pool is nice but not so much when full of kids

kids loved the science museum that is just behind the hotel (just take the walking

peaceful, friendly, comfortable, great value, secure parking, superb setting

the shower was excellent and breakfast was scrumptious

everything - design, location, surroundings, staff, breakfast

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

great parking facilities, in the middle of a nature reserve and just a 15mn drive from central san

booked one room but made a mistake and didn t indicate that we are two adults and two kids

wifi was very annoying having to re log back in every time you leave the hotel and come back as it

lots of parking and although we missed the evening food the breakfast was good

extensive breakfast buffet

free parking, close to the highway but far enough to avoid nuisance

free wifi also

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival

the bar could have stayed open later than 11pm

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

wifi wasn't the best connection on third floor

above all, a wonderful cider bar is just around the

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

free parking, friendly stuff, clean.

secluded pool

free parking lot and free spaces all the time, we loved our stay and would highly recommend

is a 20 min walk to the sites a bit long if you have young kids

considering we were with the kids and many luggage this was not

no special room or place for the kids to play. a little far from downtown on foot.

and a full kitchen if you wanted to prepare quick bites for the kids

breakfast, staff was friendly with us and the kids and helpful at all times

the wifi kept dropping even when i reported it was not fixed

it does not have a gym

place to dry your laundry

still great we could have our pet with us

welcoming staff, room was very clean, wifi was great, very quiet and cosy

great with connecting rooms for us as a family with small kids

they need smart tvs or tv channels in english for families that travel with kids like us

drinks in bar very expensive

we used room service for dinner due to travelling long distance we were extremely tired

unfortunately the rooftop spa pool was closed during our stay ud83dude25

it lit up the whole back end of our room- making it difficult for the kids to sleep

they had such loving detail in everything, like packages for pets and kids, etc

the breakfast buffet was good and the kids enjoyed the food

we didn t want to discuss at that moment with two sleepy kids

large room, tv, nice breakfast, non-stop reception, clean

everything. really nice decoration. nice details for the kids.

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car

20minute walk from the beach with kids

when travelling with kids, sometimes you need help with food deliveries or assistance with baby food

super clean, super confortable. in the city center so you go anywhere on foot. my kids loved it

fine for singles, couples or groups but not for families with young kids

staff location pet friendly

nice breakfast and powerful wifi

breakfast too late for us. extra charges for pet and parking

wifi kept going down - always when you really need to send emails

it often felt as though the establishment was being run by kids who simply hadn t received enough training

business and large lively hotel with lots of facilities- kids playing table tennis, great business area and nice

we were travelling with 2 kids and they loved it

clean and great facilities, older kids loved it

are very thin so when the soccer tournament is in town and the hotel is full of kids running ans playing in

family room is composed of two rooms connected with each other - good option for a bit older kids

only large lights in sofa bed room- a little night light would have been helpful for kids.

were a family of 4 and we paid 430 for a room, not including breakfast for the kids

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

person and kids are not allowed gym also is additionally paid 8euro /person, but around there are plenty of

room was equipped with a kitchenette worktop with cupboards and drawers underneath and a fridge, together

good parking facilities and easy access for wheelchairs

big parking space

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley

of parking

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was

rooftop pool area was quite small with just a few lounge chairs and was not able to be enjoyed as often as

the gym is tiny, as is the pool

it was still a very tasteful meal, i just think the bar is set high with nobu around the world and this particular

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the

the gym is tiny, as is the pool

rooftop pool is small and only 1m deep, so rather made for kids

can't dip the small pool, it's part of the spa package only. kids disappointed!

and also, kids are not allowed

the room service and bar isn t 24/7 - both stop at 11

very good gym

laundry service was a bit slow

downstairs had a spacious area for breakfast and then open work space with good speedy wifi

amazing breakfast, freshly made, simply delicious

very cool and helpful staff! great location, clean, good breakfast!

can enjoy an assorted breakfast, rooms are comfortable, wifi works good

also, our room was very hot and loud at night from the kids on the beach partying

was traveling with 2 kids and had to rent 2 rooms

very limited public areas. no bar .no tea or coffee in room.ni room service

great location and bar at the front

lively bar & pichos looked very tasty

that was quiet at night, but i never managed a siesta due to kids playing down there both days, and the sound

gym is rather small and smelly

the little pool on the rooftop

lovely modern hotel with good wifi.

maybe longer room service times if the bar / food options are closed downstairs

loved that the breakfast was so relaxing and staff easy going and helpful

have preferred a buffet for breakfast and i felt like they were going to hard on the olive oil

restaurant & breakfast bar was under renovations

the breakfast was of very good quality and great value

location , close to everything touristy, wonderful staff and superb housekeeping, did not try the breakfast so

no concierge, only one person at reception who kept on saying i am alone , the shower of my kids room

also after asking for a kids extra bed they could mention the existing sofa, as they also charge for extra beds

wifi connection is also excellent

wifi coverage and performance could be much better

the gym is very basic.

the kitchen needed a refit

found that i had really poor wifi connection in my room but it worked perfectly fine in the lobby

good wifi

4pm is a very late check in not very pet friendly; limited size of dogs and required to wear a muzzle

high quality breakfast and plenty of resting areas in the lobby

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old

they helped to get 2 rooms together so parents and kids could be together

wifi worked, well, ac as well

where i can get much better breakfast for the same money (think about), also price for a pet could be a little

the snack bar is very pleasant and ideal for a drink or snack any time of the day

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

had interconnected rooms so our two young kids could have some independence

great views and location. kids loved the free sweets! clean rooms and good facilities.

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

very limited room service - menu and timings

would not let my kids there alone

kids having breakfast woke us up just outside our room making lots of

there was an open kitchen for use and coffee was free

great location, useful fridge/kitchen area

the community kitchen and the hot chocolate was so good, perfect location for our stay that week, nice room and

great connecting rooms so kids had their own space

i would suggest to get a suite if travelling with kids/baby

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

better water supply in gym, restaurant expensive with very tiny portions

we had an easy and early check in

a little noisy from kids staying next door.

disappointing considering we were there to celebrate my husbands 40th with no kids

room service has limited options

was a brochure in the room touting the incredible spa down the street

no spa or gym on location

our kids had 103, also a great room

there were also kids making a racket at 6am

remember though kids, this is donosti and this is what 99 gets you on a monday night

there were also kids making a racket at 6am

wifi never worked in my room

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

the kids loved being so close to the

has bar and restaurant

clean rooms and great food in the neighbourhood bar and restaurant downstairs

tapas bar was awesome - food extraordinarily tasty

the wifi unsecured. properties of this standard should provide a secure network.

gym facilities were a bonus

the rooftop bar has great views and is a definite plus

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden

rooftop terrace and bar was excellent

bar next door closed around 12, would have been nice if it opened later

clean, comfy, good breakfast, great location.

lovely breakfast, great room, friendly staff and excellent location

was a function in the associated bar next door which meant we had to have a drink elsewhere one evening

breakfast was great and the lady who served it extremely polite

expect kids in a boutique hotel

breakfast, helpful staff and a great swimming pool to spend some siestas relaxing while the kids play

stated it was adults only but there were kids everywhere owner was very inflexible

it even had ev charging

the heated pool could be a degree or 2 warmer.

the breakfast is a buffet with a cost of 45 per person and the half for kids

location, friendly staff, very comfortable room, secure parking, pet friendly, made this the best and only place

dined in cafe saigon one night and it was very good and a nice change from basque food, good gym, great tub in

no room service or spa

gym is the best, big space and different variaties of fitness equipment

we were traveling with the kids, 1 child and 1 baby and the room was too tight, we couldn t move inside

the gym a little small and cold

breakfast was amazing!

breakfast was excellent and the location was perfect

the coffee area is convenient, the wifi is free and

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

staff were also very caring and accommodating with late check out as my girlfriend had food poisoning

poor wifi, signal kept dropping out basic continental style breakfast, nothing hot poor bed linen, could

nicely decorated rooms, great wifi and shower units

good bed, and located above a side street that was quiet, so no problems sleeping; excellent wifi

i was at the edge always with kids in the room

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

upon request a parkingspot with ev charging was reserved for us

the hotel did our laundry was 10 euros a bag

great wifi, great staff

super clean, great location, comfy beds, strong wifi. really an all-around excellent hotel.

you are near the city centre and wifi was good

comfortable bed good wifi spacious

wifi works well, tv is new, bed is super comfortable

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

wifi can be better. on sunday not full list of good was available (run out of some vegetables)

served as part of the room service menu was disappointing, presentation, selection, menu, ingredients, quality

fantastic breakfast and small but modern gym

bar was great and has good snacks, but a restaurant menu would be nice to be able to eat there,

be loud for families with small kids, but windows are very high quality, so external sounds won't disturb you

loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and

location, staff, breakfast and our room

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

our kids stayed in a different room without a view, but a very cool deck patio tucked into the hillside

was tasty but too much effort to have to choose from a menu when you have young hungry kids

bit noisy in the room in the morning with all the kids going past to get to school but the location was worth

street noise was loud but sound machine for the kids worked fine.

alley which was at the exact same height as the apartment (2nd floor) and it's a pathway used by kids to get to

my kids really enjoyed the breakfast room and the outside area

very handy for the amusement park if you have kids - but not close as to be intrusive

there was a family who let their kids run about until 10

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

wifi connection was strong and stable

also the wifi was frustratingly bad, kept freezing and dropping off

wifi with good connection

great location. friendly helpful staff, super quick wifi

the wifi password was not shared on the key card, and required asking staff

speaks for itself, but the hotel is modern without being dry, the staff are excellent, the the spa is delightful

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

out of town and will have to drive in every time you want to tour or eat in town, but underground parking in

lovely spa facilities room size and decor was perfect

when it was cold outside, we were told to order our drinks at the outside bar and then could bring them inside

a park outside for young kids

i do not recommend, especially for allergic and kids

i also saw the bag to which the room service lady puts the towels - it was covered with fungus too

wifi could be a stronger, it's pretty basic for messaging.

the wifi doesn t connect

the hotel is clean and modern, and the breakfast offers a good variety of options

it is a budget hotel with very good breakfast, rooms could be a bit more spacy but for short stays it's perfect

good breakfast, room is pretty much ok.

breakfast was overcrowded both days and the food selection would be a bit better

very smart for a mid range hotel, excellent breakfast and attentive staff.

our kids couldn t let go of all the dogs and cats around the house

we stayed 7 nights in the room next to the kitchen

furnished rooms, well equipped kitchen facilities

our kids couldn’t let go of all the dogs and cats around the house

are very thin so you are woken up as soon as someone comes to the kitchen for breakfast in the morning

such friendly and kids friendly staff!!

nice extra with the free bar of champagne and popcorn

very beautiful and friendly hotel free parking tasty breakfast

limited choice at breakfast (though quality is good), very remote and hard to find, wifi sometimes a little weak

lots of parking available thank you guys for a memorable stay and we would highly recommend this as a

infinity pool also with great view

poor wifi

peaceful place on the basque coast with a unique infinity pool

when at the pool i was missing a virgin mojito :-)

i wish we had time to use the pool

good wifi

excellent wifi connection

nice welcome by the staff, comfortable and spotless bedroom with balcony, awesome location, nice breakfast

couple of the bar staff could have made a bit more effort to be friendly

and if you think you ll take a nice dip in the pool think again

super breakfast with good coffee and plenty of choice

out of dining room breakfast buffet could have been more user friendly

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

is only minutes from san sebastian and france, good for adults or kids

good location with parking and ev charging

the ev chargers are a big plus for me

good and very clean room very pleasant staff great parking and very easy to find

views, the breakfast, the room and the really comfortable bed

location on a hill with parking

large parking lot

breakfast was good

breakfast is great and the staff is very friendly

reading materials, different styled chairs to several quaint children s plays areas that small kids would

the location is good, 5 min to the beach. it has a kids room with books and games.

the hotel is beautiful, clean, spacious and they have nice play areas for kids

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable

wifi was very slow