loved the location and the family room was ideal as kids had their own space.

we were a family group of 5 (2 kids, 3 adults) and the staff arranged for us to switch from two rooms on

ringing bell out my window and screaming kids every day

bar outside and off to the side was a little louder than early to bed folks who get up early and

mins walk fro the beach, located in a lively square, offering a bar & restaurant just below the hotel

the hotel is beautiful, clean, spacious and they have nice play areas for kids

the location is good, 5 min to the beach. it has a kids room with books and games.

reading materials, different styled chairs to several quaint children s plays areas that small kids would

the wifi was too bad. didn t work properly in the bedroom.

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn

some of the things for breakfast were rather low quality, such as the waffles and the bread.

the breakfast had lots of options and was yummy

only thing they could do to improve the property would be the addition of secure parking for motorcycles

breakfast is great and the staff is very friendly

safe parking and a very comfortable bed

lovely apartment - awesome play area for kids right across the street/in front of the

place for the kids, so close to a playground and to the beach

parking

parking nearby is difficult

with the hosts was great, easy to access the property and parking was across the road

bar was not very well stocked, but we did have a mini-bar fridge in the room

setting with views over the beach from the balcony area where the receptionist/ bar brought our drinks up to us

didn't have a signal but thanks to a good wifi connection we were able to use our laptops to watch news and a

very clean, charming and pet friendly

mini bar was comprehensive and interesting

plenty of car parking

free parking is a plus as well

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

easy, onsite parking

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for

friendly staff ease of parking, comfortable room and excellent breakfast

rooms, homemade breakfast and wonderful, friendly and professional service by all of the staff, parking on

of the city and there was parking

room, large safe) 6) good price-quality ratio (78 euro / 2 people / day, bb in june 2021) 7) free parking in

great wine the staff is great, especially carla was fantastic very quiet relaxing night parking on

the massage at their spa was exceptional

bar could have done with more staff or waitress service at busy times

had not gotten things sorted out re wifi,parking,restaurant

the breakfast was lovely

the pool is old

good wifi

excellent wifi connection

and the self service bar and snacks area was a nice detail that helped make our stay feel like we were at home

super nice staff and common area with honour bar and the best views

bar and restaurant area lovely and welcoming

mostly the location was amazing we could relax ;) we loved the style how we manage the bar lounge ourselves

wonderful view, excellent hospitality, honesty bar/snack bar very good idea

such friendly and kids friendly staff!!

we came at night and there was no problem to park a car in their secure parking lot

free on site parking too

limited choice at breakfast (though quality is good), very remote and hard to find, wifi sometimes a little weak

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar (free sparkling

when at the pool i was missing a virgin mojito :-)

poor wifi

great location and very relaxing, especially the infinity pool.

the weather wasn t nice enough to use the pool, but it is beautiful

infinity pool also with great view

our kids couldn t let go of all the dogs and cats around the house

furnished rooms, well equipped kitchen facilities

breakfast is in the communal kitchen, where a wooden box with your roomnumber containing delicious chocolate

our kids couldn’t let go of all the dogs and cats around the house

parking is nearby

it had a bar and was clean

the little bar is nice and staff helpful and friendly.

bar below was convenient, eroski market almost next door

bathroom: large, open shower area (we have go a room for disabled persons), heated, warm water wifi: works well

room was very spacious and had the extra bonus of a small kitchen with hob, microwave and fridge

good clean rooms - the mountain side has the better view, the road side comes with a kitchen; both work

wifi worked well

the room (ours was 21) consists of a small lounge/dining/kitchen area, the large double bed and an ensuite

great wifi

the location is amazing and the spa has special vibes.

spa is amazing, but bring your shower cap and flip flops

guests can use the amazing salt water thalassotherapy spa pool without charge

cap 2 and flip flops 1,50 mandatory if you make use of the spa area

food we had on our trip in spain, nice spa very clean and all personnels are friendly and accommodating

for families with kids, the playground and many toys right in front of it

went there with 2 kids, the stay was wonderful

the apartment is beautifully clean with a well equipped kitchen - in fact everything you need for a comfortable

nothing was open nearby but the room unit had a kitchen

i rented two rooms and my kids and husband were very upset about this

bar is so poor

1. very thin walls (you can hear your neighbors watching tv, and talking) 2. humidity 3. no wifi

the surrounding is magnificent, the breakfast was simple but enough and the staff are extremely friendly

plenty of parking and reasonable access to major routes

private parking behind a close

private parking and good communication were also much appreciated

of parking

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley

however we booked a room that showed a small kitchen and this had been made obsolete

worth noting the pool indoors and there is really nowhere to sunbathe.

free electric vehicle charging and a solid wifi were also nice to have

beautiful hotel, excellent breakfast and dinner. great cocktails l. staff was fantastic.

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc

the mixologists at the outdoor bar are truly artists

the rooms were spacious and the family/kitchen area was comfortable and practical

very handy for the amusement park if you have kids - but not close as to be intrusive

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

there was a family who let their kids run about until 10

my kids really enjoyed the breakfast room and the outside area

there was a family who let their kids run about until 10

the location has free parking and is not in the city center (why it is quiet and serene) and there is a ten

we enjoyed diner and breakfast at the hotel, all very tasty

the breakfast was excellent, and the staff could not have been kinder and more accommodating

peaceful, friendly, comfortable, great value, secure parking, superb setting

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

nice room with a decent shared living room and shared kitchen

you do not get access to the kitchen and rooms are tiny

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

kitchen facilities available in the evening

was a great host, made us feel welcome and granted access to kitchen area for wine glasses etc

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

had interconnected rooms so our two young kids could have some independence

great views and location. kids loved the free sweets! clean rooms and good facilities.

we travelled with a pet and the personnel was great at explaining the rules and giving the comfort elements

the wifi kept dropping even when i reported it was not fixed

it does not have a gym

still great we could have our pet with us

no laundry services daily. limited staff at the desk for help during evenings

ev charging very reasonable and great

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old

they helped to get 2 rooms together so parents and kids could be together

would have been nice if the bar was open in the evening for a coffee or drink

good location, friendly staff, pet welcome pack

wifi - could have been stronger signal, sections of the room you got a stronger signal, others know

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

the kids loved being so close to the

tapas bar was awesome - food extraordinarily tasty

out after that), and then on the last night being called down from my room as someone in the bar had not paid

wifi didn't work inside our room. we had to go into the hallway

our kids had 103, also a great room

there were also kids making a racket at 6am

remember though kids, this is donosti and this is what 99 gets you on a monday night

wifi (first world problem) small room poor amenities (broken tap ware) very noisy as opposite

to the beaches, restaurants were close by 10-15 mins walk, friendly and helpful staff and the wifi worked well

there is a big kitchen you can use to prepare your own meal if you like

host was very socialable, on site parking and amazing views

lourdes was supernice and explained everything very well, there was a nice kitchen to use and amazing chill

we were given laundry facilities (washing m,achine) and lourda didn't accept any payment for this

we even used the kitchen

breakfast was a kids dream with many homemade cakes

playground on site so kept the kids happy

ftover from the restaurant i'd imagine), plus many other

clean and big enough room with a terrace, air conditioning, tv, ok view, playground for kids

commend the tortilla)

and a full kitchen if you wanted to prepare quick bites for the kids

no special room or place for the kids to play. a little far from downtown on foot.

considering we were with the kids and many luggage this was not

breakfast, staff was friendly with us and the kids and helpful at all times

is a 20 min walk to the sites a bit long if you have young kids

family room is composed of two rooms connected with each other - good option for a bit older kids

we have heard kids running in the hallway next to the elevators

s a very nice hotel and well located, the rooms are spacious and kids enjoy the swimming pool

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

person and kids are not allowed gym also is additionally paid 8euro /person, but around there are plenty of

well, have had better the 150 euro supplement for the dog is absurd in comparison to all other pet friendly

room service for breakfast wasn t accessible via phone so we had to order at main reception.

chose this hotel because of the pool but on arrival we were told pool was closed and unavailable

fantastic breakfast

really what i didn't like but just some thoughts to consider: cooked breakfast component - not done that well,

booked one room but made a mistake and didn t indicate that we are two adults and two kids

lots of parking and although we missed the evening food the breakfast was good

lots of parking and although we missed the evening food the breakfast was good

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things

catering and bar quality is excellent and reasonably priced rooms are modern and well

was traveling with 2 kids and had to rent 2 rooms

also, our room was very hot and loud at night from the kids on the beach partying

the wifi worked fine

price and the fact that there was no mini bar or safety deposit box in our room

great location and bar at the front

kids loved the science museum that is just behind the hotel (just take the walking

to children, as the only pool that was open was for 18+, and there was no babysitting or kids club which meant

playground for kids across the bridge

that kids were not allowed even with supervision the go to the gym or spa

pool is nice but not so much when full of kids

that was quiet at night, but i never managed a siesta due to kids playing down there both days, and the sound

building, the lobby and bar are just beautiful

great rooftop sunbathing area with small pool

sadly i had booked the hotel for its pool but it was not open as it s seasonal i was told

also thought it was a pool on the roof terrace but was more a splash pool

great with connecting rooms for us as a family with small kids

they need smart tvs or tv channels in english for families that travel with kids like us

that the gym was out of order at the time due to construction.

advertise a gym but its really a room with a treadmill, stepper and indoor bike which needs some repair

room service was really poor, not as described on the menu and approx 9 chips on a plate no leaves

good position for beaches and old town, wonderful breakfast, very helpful staff.

mini bar items quite expensive hotel isn t cheap although nothing really is in san sebastian

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something

laundry service was a bit slow

very clean and tidy, very friendly staff members, excellent breakfast and very close to the beach and all the

alley which was at the exact same height as the apartment (2nd floor) and it's a pathway used by kids to get to

we had a 2 bedroom apartment with a double room and a bunk bed room for the kids

our kids stayed in a different room without a view, but a very cool deck patio tucked into the hillside

street noise was loud but sound machine for the kids worked fine.

great fold down beds for the kids. lovely shower. quite room even though festival on.

only thing we didn't like was the breakfast. the food wasn't very good.

they welcome dogs with a special kit and are very pet friendly

the kitchen needed a refit

top location, perfect staff, very nice breakfast

comfortable bed, excellent breakfast, good location, small room area

a little noisy from kids staying next door.

disappointing considering we were there to celebrate my husbands 40th with no kids

no spa access

spa facility not at building.

amazing location, right at the beach, and helpful staff. spacious room and prompt room service.

and also, kids are not allowed

rooftop pool is small and only 1m deep, so rather made for kids

can't dip the small pool, it's part of the spa package only. kids disappointed!

not being able to go to the bar with my pet

the gym could be bigger and better equipped.

be loud for families with small kids, but windows are very high quality, so external sounds won't disturb you

perfect location, nice staff, new hotel, great breakfast

it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs

the wifi worked great

brilliant location, class views, zero noise, the breakfast is unreal, proper good food

we had 2 connected rooms, ideal with kids. the rooms are comfortable, nice beds and good shower.

a bunch of kids under 14 were staying there too (with parents) and nobody told them to be quiet

and it s a fancy one, so not as easy to get something to eat for kids

closed until 3pm which is not great for kids

you news to take the car or bus to go center but the bus was resolu easy, even with the kids

the breakfast buffet was good and the kids enjoyed the food

they had such loving detail in everything, like packages for pets and kids, etc

it lit up the whole back end of our room- making it difficult for the kids to sleep

we didn t want to discuss at that moment with two sleepy kids

breakfast was fine

when travelling with kids, sometimes you need help with food deliveries or assistance with baby food

super clean, super confortable. in the city center so you go anywhere on foot. my kids loved it

20minute walk from the beach with kids

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car

everything. really nice decoration. nice details for the kids.

i called the front desk once and he said, yes, there s kids up there, i ll take care of it, but that

too far from beach hard beds no kettle in room terrible wifi so expensive for what it was