and we were sleeping right above the bar with people shouting till 2am

from bar through ventilation system

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

we asked for a room with kids, but they fixed it to a separate room and the kid's room was on another floor

good restaurant and nice bar with tables in square outside

coffee was from a machine and mediocre, although customers at the bar (at the same time) got it freshly made

reception, breakfast and bar staff were very friendly, nothing to fault with the staff

void mini bar in the room with no water; no dental nor shaving kit in the bathroom;

not made aware of breakfast facilities as information in room only detailed room service

wifi with very poor signal

bad wifi

the wifi is weak!

the wifi was really weak (also no cell network).

am) so i had to go elsewhere for breakfast although

there is a tapas bar downstairs, so in the weekend it might be a bit noisy at night.

the bar was also not open as early as indicated

location, near to the centre, tasty breakfasts in the bar down, friendly waiters, towels changed every other

the best part was a lovely bar underneath, great value, nice food & friendly service

wifi didnt reach the room, we always had connection problems

the wifi is weak in the room.

wifi signal was very weak in my room.

the kindness of the staff, the spacious room, the quality of the food, the swimming pool, everything

spa closes at 8pm which seems a bit early in my opinion

brilliant location. super room. gym

the bar is really worth going - quiet atmosphere, good drinks and food, very welcoming personnel

clean, comfy, quiet, easy access with car, sufficiently spacious underground parking, fast wifi, bathtub, safety

mini bar better stocked and corkscrew in room.

pool was a welcome escape from the heat

good sized room with lovely balcony and spa bath

no room service before 11 am

i was not able to connect to the wifi.

all night no wifi and dirty

the wifi was not working good.

the bar could be open all day.

also, the wifi is free and it is decent but it is frustrating as it is not fast enough to do anything else

no clean and no wifi

the reception was very helpful and the breakfast was at continental standard level

lovely breakfast

the door of the sauna was hard to close. wifi should be free with no additional cost.

wifi is very poor unless you pay for a high speed connection

also the brochures say there's 24/7 room service and when we called down for some we were told 'the restaurant

all round it was what we needed and a good breakfast

size room parking availability water available at reception bar / restaurant staff extremely pleasant and

breakfast expensive. staff very good, bar food not so good.

parking and family neighbourhood

staff are so helpful and kind, breakfast is very good and at night, a limited menu but the pizzas where very

location near the shops and a nice walk by the river ideal for pet owners

a plus, but not for the hotel ud83dude00, la dehesa has a self laundry, with decent prices, very useful in the

not far from the hotel is a lovely walk near a river, perfect for walking with a pet

the wifi service was fairly speedy, and the television's ability to alter the language to english was

pets allowed but not really pet friendly

the room was comfortable, the parking is free and the staff were all very friendly

was happy to find a gym at the property, there is a pool but it had closed for the season when i visited

great parking, very large parking for hotel guests and separate parking for golf course visitors

evening drinks outside overlooking the golf course was a lovely end to the day

the view, staff, room service, coffee

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

the wifi is very unstable hence those who travel with work or meeting online will have a big

no bar where you could relax with a drink, so had to go elsewhere

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

room service option or somewhere to buy coffee etc

wifi was very fast and reliable

wifi strong bed was oke

) tricky to find in the old town at the top of the mountain - but worth the effort parking was nearby , down

absolutely unacceptable parking

access and parking was complicated

however the signage is had to see and the parking whist great is off road as far as a motorbike is conserved

the restaurant and bar was set in a cave and it was wonderful the food was great and well priced

wifi available in the hotel for 4-5 days

free wifi was quite adequate for my needs

wifi was correct

location, room service, breakfast

i went for work travel , i needed good wifi which was not the case

fast wifi

security password on the wifi makes it unsuitable for doing any online banking or other sensitive work

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

swimming pool with kids is a must in this hotel, specially during summer time.

as a woman alone with 2 young kids, i felt nervous

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

kids loved the pool

can easily hear next room, no english speaking reception, no proper dining area (there is only a bar in the

location, ample parking, comparatively cheap

the parking space

little dated, they give you a tv remote when you hire the room with the wifi pass on a label on the back, the

parking was in front of the hotel and it was next to a garage for a refill for our next say's long

lots of kids running around, doors banging, kids screaming until midnight

easy airport shuttle, friendly staff, room have everything you need. perfect for airport hotel.

thought i had free wifi, but they said no and charged me 6 per day

t find my booking we asked about food so he said its closed in 5/10 minutes i then went to bar to order

the bar was closed by the time i arrived

place nice for stay even with kids

when we got stuck in the middle of madrid for 3hr from 9-12pm due to 5 different uber kids driver cancelling

of tempting treats for kids in family room but pricey snacks with not even free water

no kids play but it s ok

room is good size for travelling with two kids

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

stayed there with two kids

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

we're 2 adults and 3 big kids, ordered quadra room with bathroom

wifi connection was a bit slow, the place doesn't have a bar/restaurant, which would be a nice

not for a kids at all

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

was no fridge in the room, there are rooms with a kitchen, but i would've liked to have at least one of those

also i was very happy with pet friendly policy and my large german shepard enjoyed his stay too

rooms (with a decent gym), very close to barajas and easy to move from the hotel to madrid centro via public

very clean and courtyard seating outside bar below hotel

location was good and had good parking. on site bar and tapas were very good.

clean comfortable friendly staff excellent location with parking although it is limited

the price was excellent for 4 people in one room. the air con and wifi was great

could not open window as room was above a bar terrace which remained noisy till around 00:30

my wife arrives with 3 little kids alone in the night

the menu did throw me as there wasn't anything my kids would really eat, but the staff were so accommodating

the kids liked the pool

we were travelling with kids and booked two rooms asking for neighbouring ones

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

although we got the wifi code it didnt connect at all

wifi not working

free wifi too

clean, cheep, great food, free wifi & petrol station next door

free late check out

the small bar for breakfast was great, and we also had dinner in the restaurant belonging to the hotel which

the restaurant and bar had good food as well

in the hotel room there was no information about the wifi accept for a note saying, go to the reception for

in the blankets, dirty sheets, ants in the shower, unbearable noise from the road, spotty wifi, and on top of

i arrived very late, i forgot to ask for a wifi password, and didn't find it anywhere written in the room

very efficient reception and shuttle service in spite of the hours gracias!!!!

rooms are basic but spotless, wifi is fast and location can t be

the wifi didn't work for me but maybe that is my phone

the shuttle bus took us from airport to hotel and vice versa

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

wifi could be stronger

no restaurant or bar at the hotel but many bars, cafes etc

kids in one and parents in the other

we tried t order some room service for the kids and we were told it was not available.

wifi very slowly

laundry service provided and the breakfast options were not that great

mini bar and free airport shuttle

the second bed is a sofa type bed more for kids

we waited so long our kids walked to mcdonalds

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

husband 2 kids (4 and 5 years old) and i stayed for one night

not good when you have little kids

got charged extras for bringing partner and kids and for parking

was a little higher than we usually pay for a stay with 2 kids and 2 children

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

is a very easy hotel, shuttle is perfect, reception staff excellent and so helpful, bar restaurant on site,

wifi connection is slow

room was clean and wifi was strong

chose this to be close to the airport and for the wifi

free and easiljy accessible wifi. adequate, though not luxurious, breakfast.

bar wasn't open on saturday night charge for use of garage should have been included in the

had two twin rooms connected as we were traveling with 2 small kids

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by,

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

pool is ok, would be better if there was another just for kids

paid for half board due to the fact we were travelling with small kids

a bit noisy, heard kids yelling at night in the hallway

great with kids, our room had a bunk bed that the kids loved and even had frozen and ice age themed walls for

we booked the quadruple room which had bunk beds for the kids

separate bedroom for kids was a plus

spacious clean room, comfy bed and some privacy from the kids, good breakfast

the rooms were super clean and the staff were quite friendly. also has a great pool for the kids

shuttle service, the food and the people at the restaurant are great , the pool is a big plus for kids and have

had to pay for another room because they said kids over 12 could not sleep in bunks

small room unsafe bank bed for the kids. very high... no safety board...

noisy neighborhood outside and poor sound insulation, heard kids playing outside the room

beds for kids were not prepaired, had to look for how to open it (from the wall)

kids loved the pool

not a big deal, until you add 2 tired kids to the equation

the top bunk bed for the kids needs a safety rail.

the kids absolutely loved the pool and had such a fun time

are a family of five with kids

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

the kids were disappointed that the wii console was missing from the lounge.

good facilities for kids

excellent hotel for the kids, staff were great and room was spacious and clean.

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

there was a pool, workout room, and even a little kids play area in the lobby

beds aren't suitable for small kids who are in danger of falling off

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

4 playgrounds for kids around the hotel

everything is very cramped with such a small room, loads of luggage and two kids

bathroom shower was too slippery and j was traveling with elders and kids

not ideal for kids

pool was great for the kids

fine location, and shuttle service from airport, gym

great breakfast, decent attention at main door and restaurant. good attention to my pet.

hotel offers free shuttle service to the airport

a good size, the beds are big and comfy, the windows open, everything works, there is even a mini bar in the

but they charge me extra 35 euros for early checking it was unacceptable for me i was with my child

modern, cosy, beautiful room, beautiful facilities, great wifi por internet conferences

very clean and comfortable bed! staff are great! restaurant and bar great to have.

parking was across the street.

we had travelled all day and booked a hotel with a bar and restaurant but neither were open

the restaurant/bar offers delicious food from breakfast to dinner; everything we ate there was delicious

modern, excellent sized room, great wifi, great bathroom, good buffet breakfast, secure parking

very clean with secure parking, an ideal ferry stop over.

lovely spacious room and bathroom, very comfortable bed. easy to find and good parking facility.

car parking available on site

secure parking

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

wifi worked great in our room and the bed was very comfortable

i didn t realise there was a pool when i booked it as i booked based on location to an event

the restaurant and bar of the hotel was closed ( as covid-19 measures) but we found near all necessary

good location, but far from the center if smb needs the center, a very polite staff, a good wifi

bed, pool, playground for kids, airport shuttle and the staff is amazing

there's a great little playplace for kids and lots of green space for them to run around

also the nice gardens areas and kids zone

kids in the pool shouting and the pool assistant did not tell anything to them or to their parents

airport shuttle, proximity to airport, pool and playground for kids

they want the kids to responsible for the broken room they gave to us

there are parks and facilities around for kids as well

good wifi in room

the hotel is conveniently located near the main motorway and is easy to access, with free on-site parking

very weak wifi in the room. in common areas ok.

that evening a huge party of kids arrived at 11pm and ran up and down the corridors screaming and shouting

there was no room service

lifts had a unpleasant, but not bearable smell, pet friendly hotel

running machine in the gym was broken and i nearly hurt myself

the gym is listed but actually closed permanently

30 when i was drifting off to sleep and a large family or group of kids arrived

they have private free parking for car travellers

the bar restaurant was very good. room was a good size and we had our dog too.

clean, spacious, easy parking, near motorway, breakfast good. friendly and helpful staff

parking was tight.

small room but i think it would be great for travellers without kids

location. bar opened 24/7 free parking . location. just 30 min from airport

friendly and helpful personnel big gratitude parking area conveniently located to make a stop on your drive

it used this hotel previously cant fault it nice clean bedding lovely bar area with reasonably priced excellent

very good car parking

was a lot of noise , there was a big group of kids that occupied most of the hotel and thet made oa lot of nice

30 is over priced and the cost of laundry, best bring spare socks and undies cheaper to buy new

no bar or restaurant at night

in the booking site it offers spa and relax zone and it only has a small sauna near the gym

wifi was terrible and not suitable for anything

breakfast is quite expensive even for kids.

no kettle in the room, but the staff at the bar provided hot water for the baby

a beautiful park is a short walk away, an irish bar serving good food across the road, a pet store a short

the pet fee was reasonable

wifi seemed not so reliable, at least in the room (didn't try it in the hall) 2

but we were definitely surprised by the incredible breakfast

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

everything you need including a very nice breakfast

the breakfast is overall good, some items were not replenished as required

the breakfast area was quiet and inviting; the breakfast buffet had a reasonable variety of foods

you don t have to pay for the breakfast of the kids.

overpriced weirdly not good. small rooms. terrible location. tiny gym.

the front desk and restaurant staff were all helpful and a pleasure to deal with, and the bar was a very

tv, no coffee or tea machines in the rooms, bar service, no maintenance for the equipment in the gym

very friendly staff, good breakfast :) room service works perfectly