clean, cheep, great food, free wifi & petrol station next door

although we got the wifi code it didnt connect at all

free wifi too

wifi not working

they want the kids to responsible for the broken room they gave to us

there are parks and facilities around for kids as well

terrible wifi - nearly useless

always miss the entrance to the hotel parking and need to go around and try a 2nd time

there are parks and facilities around for kids as well

30 when i was drifting off to sleep and a large family or group of kids arrived

and powerful fridge in room location so good next to burger joint and a chicken joint and several bar restaurants

the bar restaurant was very good. room was a good size and we had our dog too.

bar on site and restaurant if needed, others nearby

small parking spaces

that evening a huge party of kids arrived at 11pm and ran up and down the corridors screaming and shouting

the gym is listed but actually closed permanently

lifts had a unpleasant, but not bearable smell, pet friendly hotel

running machine in the gym was broken and i nearly hurt myself

free parking pet friendly clean

for a place that s family oriented do they find it acceptable for kids to go at cancer hour to the

the peaceful area of the complex, the employees, the rental bikes, and the safety of having the kids play

great place to travel with kids.

nice green area with great swimming pool. good activities for the kids.

staff was exceptional but the two breakfast waiters seemed short and annoyed with my two kids)

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

swimming pool with kids is a must in this hotel, specially during summer time.

kids loved the pool

as a woman alone with 2 young kids, i felt nervous

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

lots of kids running around, doors banging, kids screaming until midnight

was freezing and it never warmed up, the view from our window was a wall opposite, firstly the wifi didn t

the fitness center was missing a few weights, but that isn't really worth complaining about

staff at the bar where we had breakfast did not allow me to warm up my leftover pizza

breakfast buffet was good but a bit pricey (average compared to other hotels, but just pricey

wifi available in the hotel for 4-5 days

wifi was correct

i went for work travel , i needed good wifi which was not the case

would love a swimming pool there !

location, room service, breakfast

room is good size for travelling with two kids

excellent sound insulation so we weren't bothered by the planes that flew right by us, and my kids and i loved

they will ask you to take 1more room even you bring kids below 12yo

no kids play but it s ok

:) special greetings for the lady in the restaurant as she was very helpful and friendly with our kids

a bar fridge would be a plus.

wifi strong bed was oke

no bar or restaurant but facilities nearby

looks old fashioned - no bar - average breakfast and cleanness

the bed, free wifi and their coffee, also that we could park our car for a modest 6 euros plus tax per day

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

not for a kids at all

hotel is pet friendly

very modern, minimalist with nice social areas and good breakfast. good value for money.

weak wifi

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

the wifi is very unstable hence those who travel with work or meeting online will have a big

more spaces for kids, for example a little playground

my wife arrives with 3 little kids alone in the night

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

we were travelling with kids and booked two rooms asking for neighbouring ones

the menu did throw me as there wasn't anything my kids would really eat, but the staff were so accommodating

hotel restaurant and bar closed when we arrived at 8:30pm although website said it was open until 1am

in the blankets, dirty sheets, ants in the shower, unbearable noise from the road, spotty wifi, and on top of

password for wifi was not provided and phone did not have any instructions for calling front desk so i had to

in the hotel room there was no information about the wifi accept for a note saying, go to the reception for

wifi is poor in my room

not good when you have little kids

was a little higher than we usually pay for a stay with 2 kids and 2 children

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

got charged extras for bringing partner and kids and for parking

shuttle was easy between the airport

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

good facilities for kids

excellent hotel for the kids, staff were great and room was spacious and clean.

the kids were disappointed that the wii console was missing from the lounge.

are a family of five with kids

shuttle service to airport was excellent. the kids liked bunkbeds.

kids couldnt get joy, and that was one of the main reason we choose that hotel

my kids loved the bunked

not a big deal, until you add 2 tired kids to the equation

the option to accommodate my kids in the same room was fantastic

there was a pool, workout room, and even a little kids play area in the lobby

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

beds aren't suitable for small kids who are in danger of falling off

the wifi needs improvement and breakfast is basic.

wifi is kind of slow.

a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

i had dinner at the bar for less than 10 euros before tip, and it was really good bot just value but good food

need some english channels on tv. bar area could be a bit more comfortable

4 playgrounds for kids around the hotel

not ideal for kids

bathroom shower was too slippery and j was traveling with elders and kids

everything is very cramped with such a small room, loads of luggage and two kids

pool was great for the kids

had to pay for another room because they said kids over 12 could not sleep in bunks

shuttle service, the food and the people at the restaurant are great , the pool is a big plus for kids and have

there was a lot of noise outside the room. kids running in the hall at late hours

room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there

small room unsafe bank bed for the kids. very high... no safety board...

behind the hotel is really nice park for kids and a lot of greenery and metro is 5 min walk away

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me)

paid for half board due to the fact we were travelling with small kids

had two twin rooms connected as we were traveling with 2 small kids

have to overpay if traveling with three kids

only thing a bit disappointing was the size of the pool, but we ended up not using it for lack of time, so it

booked to stay here as we had our dog with us and they are a pet friendly hotel

swimming pool and location close to metro

great breakfast, decent attention at main door and restaurant. good attention to my pet.

wifi worked perfect

breakfast is quite expensive even for kids.

would have been nice if they kept their coffee bar fully staffed in the morning

a beautiful park is a short walk away, an irish bar serving good food across the road, a pet store a short

good room service

the gym room shall include more equipment.

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

we did not use the gym and the pool was not open yet, but they both looked great

even when we didn't ask for room service there would always be clean towels and amenities for us when we opened

room service was always on time.

very clean. room service people were awesome. free hotel shuttle.

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

the second bed is a sofa type bed more for kids

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to

kids in one and parents in the other

we tried t order some room service for the kids and we were told it was not available.

- wifi - location - professionalism - comfortable bed - cleanliness - safety - 24/7 reception

the laundry mat was near by

the attached bar area was very cool and they had a good beer selection

to go to the airport in the morning, the staff kindly arranged free shuttle, which is great

were no signs anywhere to provide the wifi password so i assumed they did not have it, weird to guess that, i

very efficient reception and shuttle service in spite of the hours gracias!!!!

quick shuttle

better instructions for wifi in the room, a sheet with basic info could be enough

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

connecting door between the rooms, so if you have small kids it is a problem

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

rooms a bit tired. shame no bar / restaurant.

good wifi and bed

good breakfast, well located...

room, no bottle of water, no slippers and the wifi was always disconnecting

and helpful staff, great breakfast, perfectly adequate rooms and very clean and new, great

staff very helpful and kept bar open for cold beers after concert

breakfast options for the cost

lovely free parking at the rear of the hotel and mostly shaded/covered

handy location when travelling to malaga, bars and restaurants within walking distance, secure parking

plenty parking spaces.

good breakfast, nice for a stop over on our way to andorra

ev charging stationud83dudc4d

wifi was a bit slow

chose this to be close to the airport and for the wifi

friendly staff, clean and comfortable room, and stable wifi

bar wasn't open on saturday night charge for use of garage should have been included in the

room was a little small although perfectly functional and located opposite the laundry room, so at 6 am when

bed, pool, playground for kids, airport shuttle and the staff is amazing

there's a great little playplace for kids and lots of green space for them to run around

pool was great kids loved it

nice stuff nice garden good for kids nice pool

big swimming pool. relaxing music. lifeguard. kids play area(although very basic).

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they

are spacious cooperative staffs they offered free breakfast on weekends

not having a bar or restaurant at the hotel in the evening

it was a bonus to get free breakfast, we did not expect it, choice could have been better

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they

a bit noisy, heard kids yelling at night in the hallway

spacious room for 4 people, nicely decorated for kids.

we really enjoyed our stay in a quardable-family room. our two kids loved the

we booked the quadruple room which had bunk beds for the kids

spacious clean room, comfy bed and some privacy from the kids, good breakfast

but tasty, room was comfortable and had a microwave which was handy and the pool was good for the kids

breakfast was quite expensive at 9 euro per person (no discount for kids)

rooms were huge and had a little kitchen area which was very convenient while traveling with kids

we had disappointed kids and adults

the pool was a good size for kids to splash in

does not say the kitchen area is shared with other guests

gorgeous. clean. shared kitchen always clean and replenished

big tv and free wifi in the room

the property has several rooms available and a shared kitchen and laundry room

kitchen with coffee, room with iron and washing machine

there were toiletries even for the kids

room are large and the bathroom has even bidet (maybe only italians care but my kids were surprised)

there were a lot of families, so many kids running around until the late hours

the staff was very friendly. was very clean and the staff super nice and very pet friendly

great wifi

wifi could have been better.

all night no wifi and dirty

the wifi was not working good.

also, the wifi is free and it is decent but it is frustrating as it is not fast enough to do anything else

the bar could be open all day.

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

the staff were very nice to my kids. the airport shuttle is extremely convenient.

room and beds were more than big enough to fit my 2 kids and 2 adults

lovely people at bar downstairs

room service was good, there was no noise, the facilities and amenities are quite new and all was

so if i need to get my coffee i should wait unit 11 or to dress up and go to the bar which is not practical at

cold food (that should be hot) no mini bar as advertised

good sized room with lovely balcony and spa bath

room service club sa dwich was poir and with only half cooked fries - still hard and cold in the

wifi was frustrating as every other day or so it kept signing me out

the bar was also not open as early as indicated

the best part was a lovely bar underneath, great value, nice food & friendly service

location, near to the centre, tasty breakfasts in the bar down, friendly waiters, towels changed every other

there is a tapas bar downstairs, so in the weekend it might be a bit noisy at night.

am) so i had to go elsewhere for breakfast although

the wifi was really weak (also no cell network).

the wifi is weak!

good wifi

bad wifi

location in the heart of alcala de henares - wifi signal is good enogh for online filn

my kids love it and definitely will stay again in the future

bed may come as two single beds combined together, for me it is ok, but it might be dangerous for kids/family

swimming pool is little more than paddling pool for kids to be honest

only thing to mention is the lack of breakfast options if you don't want to spend 20 a head (kids eat free)

bed may come as two single beds combined together, for me it is ok, but it might be dangerous for kids/family

at reception they didn't informed about wifi. for 130 /night they didn't have room service!

allowed early check in, spacious room and toilet, very near metro

facilities such as bar and restaurant, friendliness/helpfulness of staff, and a great range and quality of

room service is available at night clean you can leave your luggage if you have evening flight

laundry is not cheap

relaxing - can chill out with free food and drink on tap - great with kids as never hungry or any need to drag

the windows don't isolate very well and there is a playground on the other side, luckily kids went home by 9pm

nice gym

clean and modern rooms + very eco oriented hotel + nice gym + 24/7 fresh corner (i ve never seen something as

the gym is small but the equipment is quite new

delicious breakfast with special pancakes for the kids

hotel is great for solo travelers or couples, but not ideal for families, especially with small kids

great room, breakfast, bar and staff.

of the breakfast food items weren't good quality eg the sausages tasted like they came out from a tin, the

great location, clean and the gym is well equipped

the wifi signal in the room was poor.

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

from bar through ventilation system

and we were sleeping right above the bar with people shouting till 2am

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

we didn't have time for the spa and swimming pool, but our froends and family told us both were great

big shame the pool wasn't open and the gym is very small with no free weights.

data signal is bad, need to connect to the wifi, but wifi is good

i didn't have time to use the spa and the swimming pool was now closed for the autumn/winter

we didn't have time for the spa and swimming pool, but our froends and family told us both were great