4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

stayed there with two kids

we're 2 adults and 3 big kids, ordered quadra room with bathroom

poor wifi

rooms are basic but spotless, wifi is fast and location can t be

close to the airport. free shuttle service 24 hours.

i arrived very late, i forgot to ask for a wifi password, and didn't find it anywhere written in the room

clean, airport shuttle, price and nice location

were no signs anywhere to provide the wifi password so i assumed they did not have it, weird to guess that, i

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

wifi could be stronger

the wifi was not working

early check in time

also, we appreciate yates ha omg breakfast and wifi includes in the price

bar wasn't open on saturday night charge for use of garage should have been included in the

great location in a cute town- close to restaurants and the bar next door is

free and easiljy accessible wifi. adequate, though not luxurious, breakfast.

we tried t order some room service for the kids and we were told it was not available.

kids in one and parents in the other

location from airport after long flight to catch a good night rest, late check out was nice

very clean and modern. great washroom. they allowed an early check in.

no laundry facilities

spacious clean room, comfy bed and some privacy from the kids, good breakfast

separate bedroom for kids was a plus

accomodation was perfect, we had a room with 4 beds so perfect for the kids

a bit noisy, heard kids yelling at night in the hallway

we really enjoyed our stay in a quardable-family room. our two kids loved the

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

we waited so long our kids walked to mcdonalds

the second bed is a sofa type bed more for kids

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to

behind the hotel is really nice park for kids and a lot of greenery and metro is 5 min walk away

pool is ok, would be better if there was another just for kids

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

had two twin rooms connected as we were traveling with 2 small kids

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me)

had to pay for another room because they said kids over 12 could not sleep in bunks

noisy neighborhood outside and poor sound insulation, heard kids playing outside the room

there was a lot of noise outside the room. kids running in the hall at late hours

shuttle service, the food and the people at the restaurant are great , the pool is a big plus for kids and have

small shower. not an option traveling with kids

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

more spaces for kids, for example a little playground

the menu did throw me as there wasn't anything my kids would really eat, but the staff were so accommodating

we were travelling with kids and booked two rooms asking for neighbouring ones

my wife arrives with 3 little kids alone in the night

we ask for a connecting room which they were unable to gives us given we were 5 (3 kids)

they don't have a playground for kids as it states on the facilities.

would have been nice to get connecting rooms for us and kids, but maybe the property could not provide that

had a family suite which is technically 2 rooms with was great with 2 kids

was traveling around spain/portugal with my 2 kids (14 & 19)

the shower area (tub) is unsafe, it has no grab bar in case you are falling down inside the tub.

wifi is poor in my room

free wifi is a

free late check out

in the blankets, dirty sheets, ants in the shower, unbearable noise from the road, spotty wifi, and on top of

of tempting treats for kids in family room but pricey snacks with not even free water

:) special greetings for the lady in the restaurant as she was very helpful and friendly with our kids

when we got stuck in the middle of madrid for 3hr from 9-12pm due to 5 different uber kids driver cancelling

place nice for stay even with kids

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling

not for a kids at all

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

wifi works great throughout the

no restaurant, you order at the registration desk and they bring something out from the kitchen

the wifi is excellent

chose it because it offered separate beds for the kids but when we arrived there was only couch beds

in the original booking i suppose to get a double bed and two individual beds for the kids (they don't like to

the breakfast is a great offer too

helpful staff, amazing breakfast and quick room service.

clean, spacious and modern. fast wifi.

not good when you have little kids

got charged extras for bringing partner and kids and for parking

was a little higher than we usually pay for a stay with 2 kids and 2 children

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

fabulous room service and delicious food

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

beds aren't suitable for small kids who are in danger of falling off

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

there was a pool, workout room, and even a little kids play area in the lobby

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

lots of kids running around, doors banging, kids screaming until midnight

the shuttle bus service to the airport enabled a quick sight seeing tour of the city via the metro

hot breakfast ...

hotel is ok nothing special but clean and the wifi worked well

thought i had free wifi, but they said no and charged me 6 per day

was a lot of noise , there was a big group of kids that occupied most of the hotel and thet made oa lot of nice

30 is over priced and the cost of laundry, best bring spare socks and undies cheaper to buy new

wasn't too pleased that the hotel's bar was not open over weekends, as we were staying there for the weekend

in the booking site it offers spa and relax zone and it only has a small sauna near the gym

in the booking site it offers spa and relax zone and it only has a small sauna near the gym

mily with 3 kids) had a 24 stop in madrid the location was great for us

the option to accommodate my kids in the same room was fantastic

beds for kids were not prepaired, had to look for how to open it (from the wall)

the kids absolutely loved the pool and had such a fun time

my kids loved the bunked

the kids were disappointed that the wii console was missing from the lounge.

are a family of five with kids

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

excellent hotel for the kids, staff were great and room was spacious and clean.

good facilities for kids

pool was great for the kids

bathroom shower was too slippery and j was traveling with elders and kids

everything is very cramped with such a small room, loads of luggage and two kids

4 playgrounds for kids around the hotel

not ideal for kids

arrived very late and left early but: staff very accommodating good wifi decent breakfast

was amazing; the room was very cozy and comfortable; the gym was well-equipped; and the location close to the

friendly staff, clean modern rooms, pool and close to the metro!! perfect

provided shuttle to airport which is an add value

free shuttle from and to the airport, located 200 meters the metro to the city center.

expensive, poor a/c, non exsistance free wifi!

internet worked well, but the wifi is not secure (it seems to have no encryption)

the breakfast is overall good, some items were not replenished as required

but we were definitely surprised by the incredible breakfast

i could not connect to the wifi as the signal was weak.

stayed with my 3 kids and it was quite a hassle that we couldn't have 2 rooms connected to each other

a little noisy due to thin walls and lots of kids.

the driver of the shuttle to the airport was very nice and helpful to a single mom with 2 young kids who traveled

my husband and i had to carry everything after a 12 hour flight plus 2 kids

lovely hotel on outskirts of madrid, easy free parking, modern design, wifi, clean. all great

you don t have to pay for the breakfast of the kids.

gym was small but fine for a good workout

wifi was excruciatingly slow

the bar is closer in the weekend.

qr code with room service menu does not work

kids in the pool shouting and the pool assistant did not tell anything to them or to their parents

there's a great little playplace for kids and lots of green space for them to run around

airport shuttle, proximity to airport, pool and playground for kids

big swimming pool. relaxing music. lifeguard. kids play area(although very basic).

bed, pool, playground for kids, airport shuttle and the staff is amazing

i went for work travel , i needed good wifi which was not the case

wifi was correct

location, room service, breakfast

wifi available in the hotel for 4-5 days

free wifi was quite adequate for my needs

lots of kids in and out of the pool, i would ve liked to see a bit more maintenance

play area for kids

service on weekend, no reason other than dont work weekends, could not enjoy pool too many kids, no kettle in

smoke (i arrived at 11:30 so was too tired to ask to change rooms, plus the hotel was full of kids from a football

the swimming pool, whirlpool and fitness room nearby science museum for kids shops, groceries nearby busses

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

pool, deck, big room

didn't try restaurant/room service/breakfast as there where a fair number of eateries close by

gym is small and could be better for those who do uplifting

close to metro stop gym facilities quiet and comfortable very friendly and helpful staff

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

kids loved the pool

as a woman alone with 2 young kids, i felt nervous

swimming pool with kids is a must in this hotel, specially during summer time.

room service option or somewhere to buy coffee etc

a bar fridge would be a plus.

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

no bar or restaurant

wifi strong bed was oke

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

the wifi is very unstable hence those who travel with work or meeting online will have a big

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

no surprises, good value for money. kids enjoyed the stay.

screaming kids in room above us for 2 nights. sounded like they were unsupervised

the staff very helpful the room and play machine free fir kids too

the staff were extremely helpful and friendly, the breakfast was better than i expected

english breakfast

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

excellent decor, very stylish, great mini bar & food

open when we were there during the whole weekend in fact which was a shame we were asked to order room service

there is no restaurant in the hotel. just room service with poor variety of food

assorted breakfast, relaxing pool with whirlpool and room very cleaned, i booked a reasturant service in my room

breakfast is quite expensive even for kids.

the gym room shall include more equipment.

for breakfast could be larger as the dining area was often did not enough tables for all the guests

great location, very close to the airport. good gym

with attentive well mannered and english speaking totally helpful front desk the little gym is an absolute plus

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

room and beds were more than big enough to fit my 2 kids and 2 adults

the staff were very nice to my kids. the airport shuttle is extremely convenient.

i loved the free shuttle service! i also liked that the bar services were available later!

the room had a bathtub and a shower also had a gym

a bit far from city center but very pleasant and safe area / has teddy bears to welcome the kids and adults/

the people in the room across from me were very loud and banging things around - parents with 2 kids

weak wifi- common in most hotels

i liked the coffee bar and restaurant

wifi is an absolute joke here, seriously i would almost rate this hotel 3 out of the 5 stars it

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area

service at the bar was excellent and the bed was very comfortable.

clean and large room. small gym.

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

my sister s family was also staying at the same hotel and they dealt with all issues (kids)

not a deal breaker at all, just an observation as one of my kids was looking to have a bath

not enough sitting areas in lobby, narrow hallway, no gym or other things to do

rude room service, asked me to come down and get my own order.

5 mins walk to metro and refe station excellent location and restaurant was really good, so was room service

we had disappointed kids and adults

breakfast was quite expensive at 9 euro per person (no discount for kids)

the pool was a good size for kids to splash in

impossibly to get a cab from the hotel with two kids unless you carry a car seat

but tasty, room was comfortable and had a microwave which was handy and the pool was good for the kids

having drinks at the beautiful bar was the best way to start the evening

there was not price list on the mini bar and we were a little chocked at check out.

room service is awful

with the pool and gym a nice additions

the ev charger is in the garage but they won't help you if there is any issue as the service should is

in the room to get some privacy but still be close to the kids, even included a small

no fruit in the breakfast or at least i didn’t find it

there are no sun loungers in the pool area. the hotel offers pool towels at a low cost.

gym is not the best

reception staff and bar staff were all lovely

there were toiletries even for the kids

there were a lot of families, so many kids running around until the late hours

room are large and the bathroom has even bidet (maybe only italians care but my kids were surprised)

i loved the breakfast and the employees' attitudes. customer service 100%

the staff was very friendly. was very clean and the staff super nice and very pet friendly

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they

room was decent quality, the wifi worked and the staff was friendly.

very poor quality of internet and wifi range.

breakfast on weekends is free

320 for a 2* hotel with no bar facilities is a bit expensive

and helpful staff, great breakfast, perfectly adequate rooms and very clean and new, great

it was nice and clean! comfy bed and duvet. decent breakfast.

breakfast is not good at all coffee is bad no salad no fruits etc room is too small

all good, simple breakfast for 10 , rooms are big, modern, clean and safe

great hotel, nice amenities, great bar and restaurant inside. very comfortable and convenient.

location was good and had good parking. on site bar and tapas were very good.

clean comfortable friendly staff excellent location with parking although it is limited

could not open window as room was above a bar terrace which remained noisy till around 00:30

location was good and had good parking. on site bar and tapas were very good.

very clean and courtyard seating outside bar below hotel

good wifi and bed

relaxing - can chill out with free food and drink on tap - great with kids as never hungry or any need to drag

the windows don't isolate very well and there is a playground on the other side, luckily kids went home by 9pm

clean, great breakfast, snacks and refreshment drinks available all day long, nice

slow food area included was very convenient and breakfast was excellent

very nice and very clean also the food from 11 am until breakfast is free

we got a huge room which was great since we were there with the kids the girl at the pool was

the kids enjoyed the pool but the water was quite cold even on a very hot day

posters of staff faces everywhere!!! (kids liked them though!)

swimming pool for kids, it was a good surprise

this wouldn't be a problem for families traveling with older kids who don't need a carseat and can take a taxi

rooms , easily heard other customers moving around their rooms scraping chairs on floor and kids

no swimming pool, no playing room for the kids or park and no entertainment

they also provided toiletries for kids

nearest supermarket (auchan) is 10 min walk, there's a mcdonald's next to it too, also a little kids park next

pet