that evening a huge party of kids arrived at 11pm and ran up and down the corridors screaming and shouting

quality hotel, very clean, accepts pets, nice restaurant, friendly staff

nice gym and good breakfast

new hotel with modern style. gym + sauna available, but was not used. free parking space

there was no room service

30 when i was drifting off to sleep and a large family or group of kids arrived

pets were welcome and staff spoke good english and were extremely pleasant and helpful

wifi worked well

finding the place even with satnav. parking very tight

the tapas bar was open again, service very slow and a lot of menu was out of stock

the peaceful area of the complex, the employees, the rental bikes, and the safety of having the kids play

for a place that s family oriented do they find it acceptable for kids to go at cancer hour to the

staff was exceptional but the two breakfast waiters seemed short and annoyed with my two kids)

great place to travel with kids.

nice green area with great swimming pool. good activities for the kids.

although we got the wifi code it didnt connect at all

free wifi too

clean, cheep, great food, free wifi & petrol station next door

wifi not working

they want the kids to responsible for the broken room they gave to us

there are parks and facilities around for kids as well

restaurant, no bar open

very weak wifi in the room. in common areas ok.

terrible wifi - nearly useless

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the

swimming pool with kids is a must in this hotel, specially during summer time.

kids loved the pool

as a woman alone with 2 young kids, i felt nervous

your electric stuff, the bathroom has a tub, only the breakfast was so-and-so (many families with kids and the

i went for work travel , i needed good wifi which was not the case

wifi was correct

location, room service, breakfast

free wifi was quite adequate for my needs

would love a swimming pool there !

looks old fashioned - no bar - average breakfast and cleanness

no bar or restaurant but facilities nearby

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

no bar where you could relax with a drink, so had to go elsewhere

room service option or somewhere to buy coffee etc

must say that in the room next to ours, a family with kids was checked in and that meant a lot of noise

the wifi is very unstable hence those who travel with work or meeting online will have a big

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco

lots of kids running around, doors banging, kids screaming until midnight

t find my booking we asked about food so he said its closed in 5/10 minutes i then went to bar to order

was freezing and it never warmed up, the view from our window was a wall opposite, firstly the wifi didn t

easy airport shuttle, friendly staff, room have everything you need. perfect for airport hotel.

that i had to pay $11.00 for the breakfast.

they will ask you to take 1more room even you bring kids below 12yo

when we got stuck in the middle of madrid for 3hr from 9-12pm due to 5 different uber kids driver cancelling

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling

place nice for stay even with kids

it would have been nice to dip in the water while at the hotel with our kids

rooms are small, so it's not very suitable if you're traveling with kids and have a lot of luggage

not for a kids at all

the breakfast was really good.

the gym was really small

it has towels, wifi, toiletries and it was comfortable

more spaces for kids, for example a little playground

my wife arrives with 3 little kids alone in the night

then the reception staff would not honour our request for inter-connecting rooms as we had three kids, means my

we were travelling with kids and booked two rooms asking for neighbouring ones

the menu did throw me as there wasn't anything my kids would really eat, but the staff were so accommodating

hotel restaurant and bar closed when we arrived at 8:30pm although website said it was open until 1am

in the blankets, dirty sheets, ants in the shower, unbearable noise from the road, spotty wifi, and on top of

password for wifi was not provided and phone did not have any instructions for calling front desk so i had to

in the hotel room there was no information about the wifi accept for a note saying, go to the reception for

wifi is poor in my room

not good when you have little kids

was a little higher than we usually pay for a stay with 2 kids and 2 children

too many kids for a business hotel. impossible to relax and enjoy the pool with 10 kids in it

got charged extras for bringing partner and kids and for parking

shuttle was easy between the airport

supposed to go to the hotel next door (it was already after midnight and travelling with small kids)

good facilities for kids

excellent hotel for the kids, staff were great and room was spacious and clean.

the kids were disappointed that the wii console was missing from the lounge.

are a family of five with kids

shuttle service to airport was excellent. the kids liked bunkbeds.

kids couldnt get joy, and that was one of the main reason we choose that hotel

my kids loved the bunked

not a big deal, until you add 2 tired kids to the equation

the option to accommodate my kids in the same room was fantastic

nice clean room and larger than expected wifi very good cafe/restaurant good value and good food carparking good

i had dinner at the bar for less than 10 euros before tip, and it was really good bot just value but good food

very poor wifi. not good wifi in the rooms

and the wifi connection was very poor - at times we couldn't use it at all

wifi is kind of slow.

good wifi and pleasant bar

- nice, clean and modern rooms - lively bar downstairs - fair price - free on-site parking

had to ask twice for the ev charger to be switched on - but that's a minor point and it was understandable as

we had a small dog with us and we were allowed to take our breakfast into the reception lobby and eat there

breakfast expensive. staff very good, bar food not so good.

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

there was a pool, workout room, and even a little kids play area in the lobby

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

beds aren't suitable for small kids who are in danger of falling off

all night no wifi and dirty

the wifi was not working good.

the bar could be open all day.

wifi could have been better.

also, the wifi is free and it is decent but it is frustrating as it is not fast enough to do anything else

of family kids noise, it's in the middle of no where my service was terrible no late food options not a place

i liked how there was a carport underneath, great area for the kids to play safely

not very versatile choices and our kids left still

breakfast room, and wanted us to stay in the cafeteria (which is super cold, and we had 3 sick kids

exclusive free parking. good facilities. easy access to highway and madrid via metro

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

place seems to be popular with families (i would take my kids there for couple of nights)

location good, parking good, convenient for short stays

the swimming pool

not ideal for kids

4 playgrounds for kids around the hotel

bathroom shower was too slippery and j was traveling with elders and kids

everything is very cramped with such a small room, loads of luggage and two kids

pool was great for the kids

was amazing; the room was very cozy and comfortable; the gym was well-equipped; and the location close to the

all was good. close to airport. free shuttle service.

but they charge me extra 35 euros for early checking it was unacceptable for me i was with my child

variety for breakfast , allowed early check in , airport shuttle excellent, staff friendly and bilingual, room

was good excwpt for the mini bar drinks prices alittle bit expensive, but i think it's normal

there was a lot of noise outside the room. kids running in the hall at late hours

had to pay for another room because they said kids over 12 could not sleep in bunks

room was very comfortable (2 adults and 2 kids), shuttle to the airport is a great service

small room unsafe bank bed for the kids. very high... no safety board...

noisy neighborhood outside and poor sound insulation, heard kids playing outside the room

we weren't able to give our kids a real bath and everyone slept poorly

breakfast was excellent and this hotel is great value for the money.

there is free parking at the hotel

girl behind the bar was friendly and helpful

free underground parking available to

paid for half board due to the fact we were travelling with small kids

pool is ok, would be better if there was another just for kids

have to overpay if traveling with three kids

had two twin rooms connected as we were traveling with 2 small kids

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

breakfast is quite expensive even for kids.

breakfast was good with lots of choice

value for the money, big room, clean, plenty of free parking around the hotel, good quality wifi

with attentive well mannered and english speaking totally helpful front desk the little gym is an absolute plus

very friendly service. nice gym. good prices at bar and restaurant.

the room was very small for 2 adults and 2 kids

11:45 pm people and kids started laughing loudly in middle of high way which woke us up and called the reception

near from warner park, a good option for families with kids

location. it was close to business park which had ample entertainment options for kids.

no fridge in the room. it would be useful when travelling with small kids.

size of second bedroom for the kids. way too small for two

nice hotel, in good location. breakfast excellent

they ask you to leave your email address if you want their 'free' wifi.

i didn't include breakfast on my room reservation, but took it anyway and paid fot it

very poor hotel, ac can t be adjusted by us, bar service very poor too

wifi was frustrating as every other day or so it kept signing me out

the wifi connection coverage differs throughout the hotel

modern attire, comfy beds, pretty roof pool

could not get boiling water and the staff refused to provide a container for carrying water from bar to the room

nice with the pool and outdoor terrace

good wifi and bed

the bar was also not open as early as indicated

there is a tapas bar downstairs, so in the weekend it might be a bit noisy at night.

the location was lovely. the courtyard bar was a hive of activity. lovely food.

the best part was a lovely bar underneath, great value, nice food & friendly service

am) so i had to go elsewhere for breakfast although

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

nice pool with breeze right after arriving to madrid is a bless

the restaurant and bar of the hotel was closed ( as covid-19 measures) but we found near all necessary

everyone was very friendly. gym is perfect for solo session. good breakfast.

even when we didn't ask for room service there would always be clean towels and amenities for us when we opened

wifi with very poor signal

location in the heart of alcala de henares - wifi signal is good enogh for online filn

bad wifi

not made aware of breakfast facilities as information in room only detailed room service

the wifi is weak!

breakfast is not good at all coffee is bad no salad no fruits etc room is too small

it was nice and clean! comfy bed and duvet. decent breakfast.

good breakfast, well located...

great hotel, nice amenities, great bar and restaurant inside. very comfortable and convenient.

breakfast options for the cost

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they

breakfast on weekends is free

nice location , clean and good cheap and breakfast,

very dissapointing thing was that we asked if the laundry was available

wifi was iffy, location was a bit further away from the city than i expected.

- there was a team of very young kids (8-12 years old

the beds were comfortable, but the pillows are for kids

con not effective, barely cooled the room smelly corridors bar closed and no staff to explain why wedding party

the smell in the room was similar to the smell in the male dressing room at the gym

the beds were comfortable, but the pillows are for kids

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

and we were sleeping right above the bar with people shouting till 2am

the wifi signal in the room was poor.

from bar through ventilation system

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

the bar is really worth going - quiet atmosphere, good drinks and food, very welcoming personnel

clean, efficient nice pool area and close to the plaza.

we had to leave before the breakfast room was open and the staff made sure we had bagged breakfasts to go

breakfast was fantastic - large varied choice

the kindness of the staff, the spacious room, the quality of the food, the swimming pool, everything

impossibly to get a cab from the hotel with two kids unless you carry a car seat

rooms were huge and had a little kitchen area which was very convenient while traveling with kids

kids went to the pool about 45 min prior to closing, and the lifeguard had decided to treat the

breakfast was quite expensive at 9 euro per person (no discount for kids)

we had disappointed kids and adults

we asked for a room with kids, but they fixed it to a separate room and the kid's room was on another floor

void mini bar in the room with no water; no dental nor shaving kit in the bathroom;

coffee was from a machine and mediocre, although customers at the bar (at the same time) got it freshly made

wifi signal was poor in the lobby and non existent in our bedroom at the rear of the hotel

good restaurant and nice bar with tables in square outside

ry comfortable with kids), location (15 mins by train and you are in a city center), private parking

, its like desert ,dirty and scary area and too many prostitutes around the area so if you got kids or that dont

due to the time of arrival (12am), and traveling with kids, we had to take a cab from barajas airport which

it was not child friendly, no facilities for kids b/fast on the

bed for the kids was a bit broken

we waited so long our kids walked to mcdonalds

husband 2 kids (4 and 5 years old) and i stayed for one night

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

they give kids a nice little gift when you check in

big swimming pool. relaxing music. lifeguard. kids play area(although very basic).

kids in the pool shouting and the pool assistant did not tell anything to them or to their parents

nice stuff nice garden good for kids nice pool

there's a great little playplace for kids and lots of green space for them to run around

also the nice gardens areas and kids zone

kids in one and parents in the other

we tried t order some room service for the kids and we were told it was not available.

the attached bar area was very cool and they had a good beer selection

spacious room and good enough wifi

it has good facilities (a/c and wifi) and the staff are helpful

does not say the kitchen area is shared with other guests

the property has several rooms available and a shared kitchen and laundry room

gorgeous. clean. shared kitchen always clean and replenished

big tv and free wifi in the room

kitchen with coffee, room with iron and washing machine

we can t order the kids menu from the restaurant to the room, even we have a dining table there

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

very good for staying with kids, enough space for 2

bar closed early both nights we were there and clearly the one member of staff on the bar was

no bag for laundry, only given on request

the wifi was good as well

rooms are basic but spotless, wifi is fast and location can t be

clean, airport shuttle, price and nice location

close to the airport. free shuttle service 24 hours.

was excellent the shuttle transfer, the driver and his english, the cleanliness and comfort of the room and

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

the wifi was not working

good wifi, frig in room, and elevator