quiet, clean, good amenities, parking and easy access to major routes

there is a coin-operated laundry room on site

super nice studio room, with full kitchen. nice staff and clean room! would def stay here again!

the kitchen is a huge bonus

room had a tinge of dirty laundry smell

better for kids to play

indoor pool

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

too much breakfast

helpful staff, good gym facilities, great shower!

very clean and quiet,live that, and the kids love the pool.

lots of kids who are overall rude (but that is the fault of the parents)

the gym was full of kids and very noisy

the kids loved the breakfast, there were plent of options

the gym was full of kids and very noisy

i traveled with 3 kids under 5 years old so it was great that our room was right off of the elevator

events going on, birthday parties , weddings, it was loud and obnoxious and pool area overrun by kids

have more outside space to be with kids can t understand why the parking is paid at this distance from the

anyway :( we don't like those rooms because you hear everything next door, which we did -noisy kids early am,

there is a food tray with food and sensors that made me nervous with the kids

lot of choices and the special is about the waffle makers which my kids love so much

the breakfast choices satisfied even my super picky kids

my kids loved the pool. the room was spacious and really clean. modern updated look.

had a great pool my kids enjoyed the hotel stay

pool was fun for the kids

for the price it was great. lounge area was very nice and the staff was good with kids.

was very quiet, decent price, and kids loved the pool

cleanliness quite free parking

the staff we encountered were all polite, helpful, and able to answer all questions competently

lobby is beautiful as well as functional, breakfast and coffee bar is great, the rooms are very nice, bed is

but was provided with smoking room even though i was with young kids and informed while booking

loud noise from high school kids. crowded lobby

pet friendly, but when we wanted to bring my daughters pet dog to our room for few hours, i was

they offer a great hot breakfast, free parking and have pet friendly rooms available

cleanliness, nice staff, breakfast, gym, laundry facility

also the pool was warm and spacious for the kids

my kids love using the pool while i have my meetings and it is close to some great tourist areas and

cleanliness of the jacuzzis towards the end of the day, and kids playing in it

room was in front of an opened space where lots of kids used it to play all night and early morning, talking

that was a very setbacked for my kids and i had to go to somewhere with pool & paid

there were kids running through the halls all night

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

was one of the worse i have ever had not tentative, not respectful and cared less of me and my 2 kids as customers

helpful waitress, and the breakfast buffet the next day was large and varied, making the kids particularly

arrived to a weekend when it was full if kids on a dance weekend the hotel was full crazy busy no decent food

kids live in newton, so this hotel s location is pretty much perfect

kids loved the pool and swam every day 2

after being yelled at by another guest who was upset by the noise of the kids, we left and decided to come back

crying kids, unclean rooms, no amenities, staff far from helpful

probably because rain put the kids' hockey game indoors

also having a weird narrow and tight parking lot, with no breakfast, no microwave only serves coffee and tea

free parking, free simple breakfast, free wifi

the wifi worked as well very nicely

wifi was troublesome for my devices.

clean, staff are nice, the car is protect with the underground parking

family of four two adults and two kids

the free breakfast made up for it though

pet friendly/location

breakfast was great and hot

was horrendous, no on-site laundry, tv access was extremely limited

i like the shower in the bathroom it s so perfect for the kids

was a family with young kids staying upstairs and it was very noisy of them stomping

it's new and clean, the breakfast is good. our kids love this hotel.

stayed with 4 kids and myself

room clean & spacious! breakfast very good.

i was offered to move to a different room, but with kids (and a baby) not possib

everything was good! my kids had fun at the pool.

in room kitchen is great for traveling with kids

the kitchen sink didnt have hot water

room my wife and son enjoyed the salt water swimming pool and we all enjoyed the high water pressure of the

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

i had to drag my 3 young kids out to a diner both mornings

heated indoor pool a plus if you have kids

my friend and i enjoyed their bar and pool table and i definitely would reccomend this hotel

we had dinner and breakfast at artisty and both were delicious

the service for breakfast was a little slow. but the food was great.

complimentary continental buffet breakfast

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

complimentary continental breakfast was exceptional

we change rooms four times and even that way my kids and i clean the room that we end up don't be fooled for

easily location to explore boston but with nice quiet surroundings for walking with kids and pets

front desk staff was lovely!!! great spot to ride the subway from with the kids

was excellent the staff was so amazing and my kids were so happy

there was a little confusion if it included kids (email confirmation says yes, easily resolved)

kids' breakfast is free

on weekend nights, it gets quite noisy outside with kids running around

kids cried

breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food

a lot of the time it sounded like the ceiling was going to cave in due to kids jumping around above us

we loved the fact we had access to a kitchen and kids loved the pool

cleanliness. staff was nice too. basketball court and pool for kids.

my kids wish the pool was s little deeper but other than that everything was great!

that the pool was not available, but with that being said, we found a great beach and took the kids for some

the gym was great! pool was the perfect size for kids.

an idea of a painting station in the lobby, the table tennis and pool table was great fun for kids too

park for kids across the

the location is good, nearby mcd and grocery store to get instant noodles, popcorn n milk for kids

kids can paint a drawing at the lobby

hotel was so nice it s has beautiful art work and has a nice park across the street for kids or to walk around

did not have breakfast, the kids wanted mcds

i was surprised that with the amount of money i paid, and the high star rating, that there was no room service

perfect for me the staff was very friendly and helpful i felt safe as i was traveling alone the bar and food

bar closed early

wifi was good

we also have a daughter at wellesley so this location was convenient to visiting both kids

some guest are demonstrate zero courtesy with dogs, small kids running the halls etc.

our kids loved the pool and my husband and i were able to get in a good workout in the fitness facility

kitchen for help with young kids. chris at the front desk was very welcoming

my husband and kids stayed. my kids came back saying how gorgeous it was.

there is free wifi

no room service and restaurant closed early for breakfast and dinner

bar closed at around 10

no spa, rather expensive, the bar is not open during the day

nice gym

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

room service presentation

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

the lobby was great. friendly staff. awesome fitness center.

i also had to follow up with the hotel to get my laundry returned

right near the train stop. we have kids who live in the neighborhood

of staff, clean, good wifi

wifi was pretty bad and slow

wifi was a bit challenging, but we easily got onto other businesses wifi that was better ( like at

wifi could be faster/more stable

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

they were friendly, helpful, so good to my kids and made this stay all the better

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the

pool, fitness center, business area + printer, seating area in the lobby

no amenities-no newspaper, no gym. also, i feel that $35 for overnight parking is excessive.

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

a lot of kids changing the room during our 4 nights stay

had three little kids with me and we were on the 9th floor and the window actually opened

welcoming by staff, clean, breakfast pretty good, parking option worth it (must pay), 24 hour gym

breakfast - gym

seemed deserted most of the time and this really put us off going there and the bar was also deserted and closed

service and quality of bar and restaurant needs improvement,

one issue: the negative was the spa experience

no utensils on the kitchenette. no tea bags in kitchenette.

responsive front desk, brought up amenities and room service quickly

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

inconvenient if your roommate simply steps down to kitchen for a few moments w/o room key

really nice to have access to the kitchen after a long day of sight seeing to make a cup of tea

i could also do laundry for free next to the dining room

breakfast was well stocked with delicious bagels

the room was comfortable and clean and had everything we needed for a night away with our little kids

the swimming pool is small but warm, excellent for kids

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

breakfast was just a muffin pastry

everything - room, beds, breakfast, gym, staff

quiet once the kids in the park out back left (7:30 pm)

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

not the quietest and wifi could have been a little faster.

the wifi does not have a password, so is not secure, so we didn't use it.

woke my kids up b4 6am

a real wow factor for kids

specifically chose this hotel because of the pool for our kids

used to catering to college kids and their parents--food available long hours, convenient location, shuttle if

no microwave in room :(. would love to have one when traveling with kids.

decent gym but no pool or spa would be nice

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

i did not have breakfast there

the breakfast was okay but could ve been better

wifi not strong enough in my room.

the room upstairs must have had kids. they were running around and it was a little disturbing.

a little bit annoyed there were dozens of kids constantly in it i wasn t able to use it once

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

no free wifi. no bar or restaurant.

the pool and hot tub were clean and the temperature was perfect for both

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take

kids said they can t believe how it is and not to judge a book by its cover

nice n quiet kids had fun in the pool stores close by and close to highway.

kids enjoyed the

far for the price, easy to downtown boston have a pool that my kids loved quiet rooms

advertised to be available until 10pm (if i recall correctly), room service was not available at 8pm on sunday

really far walk no restaurant or room service

it was clean and the room service food was good

didn t have breakfast

the restaurant was not open for breakfast on the weekends

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i ve ever had

hotel is 5 minutes from our kids' house has free breakfast, free indoor parking and free wifi -- all worth good

pool area was recently redone and fun for the kids

the room had a pull out bed, so we could comfortably sleep all six of us(four kids ages 9-13) in one room

went there with 4 kids and my wife and loved it especially for it s space

the staff was super friendly and the kids had a blast in the pool

the two bedroom king suite was perfect for a family with little kids

let their kids run wild at the outdoor pool

was traveling with my family (2 kids, 2 and 5 years old)

pull out might be ok for little kids, but not

no waffles, but the kids will get over it

i get there with my 3 kids and the room is far from being ready

type room and sometimes i wish we could just get 2 queen beds, instead of having to make the kids sleep on a

the room is equipped with a full kitchen, and this is very helpful when you have kids/babies

the walls were thin but to be expected with an older building the kids in the next room were extremely loud

the staff was super accommodating esp with with our two little kids

wouldn t take young kids there though as not much in the hotel for them

the kids loved it and want to go back as well

and my kids immediately commented on how funny and personable the staff were

with kids, expensive with no breakfast, squeaky floors (when you have a baby that needs to stay asleep,

what a great chef and kitchen staff

wifi went out, very inconvenient. room (309) very hot, obviously no a/c.

parking is also very convenient, and there is a bar for entertainment in the evening

later bar hours.

this time i was with my kids and we enjoyed the

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater

was super busy and packed but had good coffee and yogurt and good value for families with kids

big room and laundry facilities

my large studio with kitchen and sofa separate from beds

the breakfast was wonderful and had things all 3 of my kids liked, plus gluten free for me.

supermarkets have a large hot meal section, but if you arrive and do expect to cook a bit for kids or other

children (would have liked a pool if i had brought my kiddos) but perfect for a couple or older kids

we attended the red sox game (as we arrived before check in time), to providing a delicious warm breakfast

great value but does not have a full bar and only a small evening restaurant

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

for a hotel that big, it should have a bigger gym

staff, clean room fast and simple to use room service

room service has changed

the gym is amazing

easy to get to. the kids enjoyed the pool. the staff was nice.

indoor pool: certain guests felt like they own the pool and demanded the kids to stay away from

kids did not like them at all

marijuana smell seemed to be coming through the vents and it continued through the night and with kids in the

we swam with a child ourselves, so this isn't an anti-kids comment

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

the sofa bed our kids slept on was very uncomfortable

and friendly staff even friendly to kids

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

the staff were friendly and greeted our kids with care packages upon arrival

we had 5 people, 2 adults and 3 kids

fees and the stress of downtown driving by taking the subway from the assembly t station instead--kids ride free

my kids enjoyed the breakfast every morning, the rooms were nice and clean, the hotel was quiet, and

breakfast restrictions due to covid-19 but what was offered was what kids get a summer camp

the first night we had several young kids playing high till 2 am, the 2nd night, a baby cried whole night

sports deck was amazing for the kids and adults

there is a pool, a basketball shooting area, and table games for kids

the pool didn't open early enough for my kids!

i liked the pool and recreation area great for kids

it is close to everything and when staying there is the pool/game room for the kids.

the bed was comfy and the pull out worked well for our kids

pretty enough for a family of 4 ( with little kids)

the labor checking area was very small, and when other people were at the desk, my kids and i could not get to

kids wanted balcony view

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining

the kids were the sweetest things and i felt awful that they were left in that situation

it s not the ritz but for one night near my kids school it was fine

in the kids room

location, wifi, bed was comfortable, has a large desk for work space, lighting was good, closet had hangers,

pillows were not good. very, very slow wifi and needed to reconnect often.

great full breakfast, good privacy and thick walls

gym equipment very basic

in-room a/c very noisy wifi too slow to be useful, difficult to log on

bed was uncomfortable, and gym was pretty small

breakfast was plentiful

they made us feel so special (especially the kids) with extra amenities and treatment

did not indulge in breakfast

breakfast and range of food was great

the breakfast was very good und our room had a great view

the pool and gym area. also the great restaurant zuma

we had a problem with our room (a large group of kids was staying on the same floor and was loud and running

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

the kids got cold fast and could not really enjoy the pool

the pool was not great and crowded with a bunch of kids making exercise impossible.

were requested for immediately going out of the building, it was really scary time with the kids, till the

staff is excellent, like the daily breakfast.

gym n breakfast rooms were great

breakfast was very good

amazing breakfast

staff is very friendly, hot breakfast daily.

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

24hour gym nearby cause loud bangs and thumping with gym goers throughout the night.

gym was too small for number of people

the location was great as we have family a suburb away. the breakfast was really good.

i do wish there was a little more offerings in terms of the breakfast (ie non pork meats)

the location is awesome and the lounge was a success with my kids

the kids really liked the pool at the end of the day

came for a concert with our kids

was a harvard mock united nations convention there at the same time and so many kids caused the elevators to

the pool was huge - great for the kids.

new and clean, nice pool for the kids

it was a short stay, both the kids would have rather just stayed there all weekend

the kids loved the pool and we had the area to ourselves

the hotels sits opposite a retail park with a bowling facility which is nice however no kids after 7pm

is a big deal with traveling with kids

kids were a little disappointed they didnt have a pool but that was fine with me

wifi works well

their wifi is on and off; i even upgraded my internet access by paying extra, and there was still poor

clean, offstreet/free parking, breakfast and free wifi

the laundry machine and dryer in the basement was very convenient

really enjoyed our stay especially the kids because they have an indoor pool

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

the pool are was not clean

pool is small but really most people don t come to the boston area to hang out in the hotel pool

one of our phones had issues with the wifi

the spa facility and staff were terrific.

due to covid there is no bar and restaurant, not their fault. you can still have room service.

the room service was exceptionally excellent

no pool? no gym?

the gym is super.

if i would have been with my kids and it was earlier in the night i would have left but it was already after

location was great- within walking distant to many boston restaurants, grocery, playground for kids

missed to have a small fridge at the room, specially handy when you travel with small kids

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

the hotel is used for student housing, so at night you have kids in the hallways

i had to call the front desk to get the parents of the kids across the hall to make them stop screaming at 12

adjacent room was very noisy and we didn t have are own kids next to us

it is actually a big bath full of kids

clean room, pool, close to metro and prudential center and a fountain where kids had fun

stayed there for the pool for the kids, limited hours was disappointing opening an hour before check out did

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

bathroom & snack provided with the afternoon drink would of been great perk for the kids

free wifi

the fireplace didn't work but they made it look nice.

included, cozy breakfast/snack room, kitchen in the room (super useful since traveling with kids)

apartment was super clean, spacious, with good storage, wifi, a nice bathroom and small kitchen with enough to

the rooms are large with kitchen essentials

wifi and no signal on tv

- stronger water stream - vegetables and fruits in breakfast

the kids really enjoyed the back elevator for access to the cambridge mall

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our

took kids to museum of science and my husband met a friend for celtics game so the location was perfect

loved the scooter and camera for kids

room was well set up for a business traveler, yet relaxed - fast and reliable wifi meant i could partake in vcs

we could hear kids yapping away next door

kids loved the pool especially

pool was great for the kids we were there for hours

across from the hot is shopping mall and restaurants it s so convenient for us that have little kids

limited breakfast options especially for kids. no waffles or panckes