we loved the fact we had access to a kitchen and kids loved the pool

also once they just throw all kids toys (soft dolls) to the floor from the bed (to chance bed linen) and left

my kids wish the pool was s little deeper but other than that everything was great!

that the pool was not available, but with that being said, we found a great beach and took the kids for some

then pool closure when the kids wanted to swim before we left

we also have a daughter at wellesley so this location was convenient to visiting both kids

our kids loved the pool and my husband and i were able to get in a good workout in the fitness facility

some guest are demonstrate zero courtesy with dogs, small kids running the halls etc.

my husband and kids stayed. my kids came back saying how gorgeous it was.

kitchen for help with young kids. chris at the front desk was very welcoming

kids cried

a lot of the time it sounded like the ceiling was going to cave in due to kids jumping around above us

on weekend nights, it gets quite noisy outside with kids running around

kids' breakfast is free

breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food

there were kids running through the halls all night

a lot of kids running around the property and no supervision

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks

helpful waitress, and the breakfast buffet the next day was large and varied, making the kids particularly

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

i took my kids to go swimming would not have stayed and would be charged if we did

kids loved the pool and swam every day 2

kids live in newton, so this hotel s location is pretty much perfect

crying kids, unclean rooms, no amenities, staff far from helpful

after being yelled at by another guest who was upset by the noise of the kids, we left and decided to come back

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

room had a tinge of dirty laundry smell

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

the hotel has its own parking and is close to great restaurants and markets

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

did not have breakfast, the kids wanted mcds

there was no courtesy bar which is pretty standard in most hotels

niki t the bar was especially great, very attentive

bar closed early

wifi was good

room was in a very disruptive hall with kids running up and fown the hall, banging against door just very noisy

many kids running around making noise the hallway was filthy a lot of trash in front of my

people walking around the hotel outside trying to sell drugs made it hard for my kids to go to the car but we

wasn t any bedding for the sofa bed for our kids

the room was to far away from parking lot and front desk, and part of a hockey team for little kids were playing

free parking, free simple breakfast, free wifi

you sometimes cannot find your wifi

room, comfortable beds, fridge with a small real freezer, good wifi, newly repainted bathroom with hair dryer

the parking was limited

also, it seems i was next door to the hotel laundry room - it was noisy

the heating system woke me, my boyfriend and my kids up at 2am and 4am out of a dead sleep

kids enjoyed the use of the heated pool too

clean. friendly staff. good location. variety of food options available for free breakfast

hotel manager was excellent and worked hard to get us another hotel with a swimming pool for our grandsons to

the rooms are very comfortable and the breakfast was an added benefit

family of four two adults and two kids

kitchen could be more spacious and the selection could be better

fee for parking was $30 and the front desk didn t really provide information on how to access wifi, hours for

the breakfast was very good, with so many different options every day

the free breakfast made up for it though

it's new and clean, the breakfast is good. our kids love this hotel.

stayed with 4 kids and myself

was a family with young kids staying upstairs and it was very noisy of them stomping

i like the shower in the bathroom it s so perfect for the kids

the kitchen was beautiful and the other amenities were top notch

the swimming pool is small but warm, excellent for kids

the room was comfortable and clean and had everything we needed for a night away with our little kids

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

the accessibility. the lift in the pool specifically.

minor, was when we returned after the game and looking for a snack/ meal, we were referred to the bar where they

they were friendly, helpful, so good to my kids and made this stay all the better

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

i'd like a complimentary breakfast.

is marriott - almost everything is perfect (but breakfast

pool, fitness center, business area + printer, seating area in the lobby

one issue: the negative was the spa experience

service and quality of bar and restaurant needs improvement,

no utensils on the kitchenette. no tea bags in kitchenette.

seemed deserted most of the time and this really put us off going there and the bar was also deserted and closed

responsive front desk, brought up amenities and room service quickly

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

wifi connectivity was good as well

really nice to have access to the kitchen after a long day of sight seeing to make a cup of tea

feels like home, great breakfast, nice and helpful staff

i loved the breakfast options and kitchen area as well

lots of kids who are overall rude (but that is the fault of the parents)

very clean and quiet,live that, and the kids love the pool.

the gym was full of kids and very noisy

the kids loved the breakfast, there were plent of options

good size fridge in kitchenette great breakfast smart tvs so you can access your netflix great pool

better for kids to play

the gym the pool. the bigger towels for us plus size girlies.

helpful staff, good gym facilities, great shower!

the bar tender was great my old fashioned was perfect and he was very friendly

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

quiet once the kids in the park out back left (7:30 pm)

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

we love the shared kitchen and laundry facility

wifi didn't work. bathroom across the hall from my room so i had to use a key.

an idea of a painting station in the lobby, the table tennis and pool table was great fun for kids too

the kids loved it too

hotel was so nice it s has beautiful art work and has a nice park across the street for kids or to walk around

kids friendly and great breakfast bar!

the location is good, nearby mcd and grocery store to get instant noodles, popcorn n milk for kids

my kids loved the pool. the room was spacious and really clean. modern updated look.

not enough cable channels, but it was okay because the kids had their ipads

had a great pool my kids enjoyed the hotel stay

kids were do excited for a hampton inn as every other one they've stayed at has had a warm pool

i didn't like there's no microwave in the room. it's a must when you have little kids.

poor rooms which need a lot of upgrading . not a good facility. no gym. wifi kept disconnecting

had a kitchenette in the room but only 1 plate and 2 forks and 2 baby spoons

they cater to family of patients of the local hospitals with free breakfast as well

we did not have wifi on day there was no hot water an other day no compensation and no excuses

breakfast paid for

i traveled with 3 kids under 5 years old so it was great that our room was right off of the elevator

events going on, birthday parties , weddings, it was loud and obnoxious and pool area overrun by kids

there is a food tray with food and sensors that made me nervous with the kids

kids in pool too late and pool was cold

have more outside space to be with kids can t understand why the parking is paid at this distance from the

my kids enjoyed the pool staff was friendly

love the lobby entry ,very classy and the bar at night very romantic relaxed atmosphere and my kids loved the

my kids love using the pool while i have my meetings and it is close to some great tourist areas and

my kids enjoyed the pool the whole weekend

bed so comfortable. kids loved the pillows

was very quiet, decent price, and kids loved the pool

for the price it was great. lounge area was very nice and the staff was good with kids.

i only stayed one night and did not use the wifi or eat at the hotel so i can t rate those

there was plenty of free parking and free internet as well

pool was small and too heavily chlorinated.

but was provided with smoking room even though i was with young kids and informed while booking

loud noise from high school kids. crowded lobby

about 30 minutes from fenway with free parking

it was nice to get a decent breakfast in a hotel, the first since pre-covid for me

free breakfast, wifi and parking, great view

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

room service presentation

i also had to follow up with the hotel to get my laundry returned

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

a lot of kids changing the room during our 4 nights stay

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

had three little kids with me and we were on the 9th floor and the window actually opened

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

hotel had laundry machines that required quarters, but no quarters were available for change at the front

kids were loud and running all over lobby/bar and pool at 10pm

my kids loved the pool! complimentary breakfast was great!

my only complaint was that the pool was out of order and my kids were very disappointed

made a reservation for two beds for my kids and an upgrade for my husband and me

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

the room is equipped with a full kitchen, and this is very helpful when you have kids/babies

no waffles, but the kids will get over it

type room and sometimes i wish we could just get 2 queen beds, instead of having to make the kids sleep on a

my kids really had fun with the pool and i liked the bar

pool size, was a little cramped when a lot of kids are around.

specifically chose this hotel because of the pool for our kids

used to catering to college kids and their parents--food available long hours, convenient location, shuttle if

a real wow factor for kids

no microwave in room :(. would love to have one when traveling with kids.

woke my kids up b4 6am

was seems only for 1st night friday, on saturday i got huge headaches bcz it was arriving a team kids with their

hampton inn location is very convenient for families that have kids in wellesley college, about 9 minutes drive

our room was upgraded and we really appreciated it given that we have 3 young kids

kids running around at night

3 or 4 large bus loads of college kids sitting everywhere not being considerate

wouldn t take young kids there though as not much in the hotel for them

and my kids immediately commented on how funny and personable the staff were

discount available on the website, but wish there were more discounts for parents picking up kids from college

some kids were banging around at 3:30am.

time we came in the door, the kids from the valet parking helped us

the kids were not catered for preferred ps 5

pet friendly but very clean.

i thought the pet fee of $100 was very steep compared to other hotels (typically $50).

an extended stay environment, the breakfast was amazing

super modern, nice people working there who are happy great kitchenette!

gym was boring, like all other

bar closed at around 10

no spa, rather expensive, the bar is not open during the day

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

good location good gym

my kids were very upset about that

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

bar and grill were closed

sort of outdoor space for the kids to be loud and run around a bit

at 9 security showed up because the guy downstairs wanted to sleep on a friday night and my kids were to loud

i never recommend to have kids there 2 dishes etc

the hotel breakfast, space, and amenities.

the fitness room open 24hrs, the self service laundry room are plusses

and we were given a voucher for $12 at their coffee bar in the morning, which was a surprise

gym was nice but dirty

is very expensive, the room, bar drinks and next door parking garage are all very pricey

everything, the bar and the staff wonderful, very kindly

it has a lovely ambience , nice bar area, rooms are spacious and everything was very clean

the sofa bed our kids slept on was very uncomfortable

the staff were friendly and greeted our kids with care packages upon arrival

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

that will be great the pictures i saw on line is not the reality this is my opinion and my kids people really

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

we change rooms four times and even that way my kids and i clean the room that we end up don't be fooled for

front desk staff was lovely!!! great spot to ride the subway from with the kids

at 250 pounds per night expect at least sheets for the kids

was excellent the staff was so amazing and my kids were so happy

there was a little confusion if it included kids (email confirmation says yes, easily resolved)

three tired kids at 12am in the lobby

in the outside courtyard for breakfast and appreciated the corn hole and connect 4 games for the kids

the restaurant was great with a good kids menu

issue with the pool, so it stayed closed most of our stay, which was a big disappointment for the kids

my kids loved it

if i would have been with my kids and it was earlier in the night i would have left but it was already after

missed to have a small fridge at the room, specially handy when you travel with small kids

location was great- within walking distant to many boston restaurants, grocery, playground for kids

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

the hotel is used for student housing, so at night you have kids in the hallways

were requested for immediately going out of the building, it was really scary time with the kids, till the

the pool was not great and crowded with a bunch of kids making exercise impossible.

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

the kids got cold fast and could not really enjoy the pool

we had a problem with our room (a large group of kids was staying on the same floor and was loud and running

they made us feel so special (especially the kids) with extra amenities and treatment

the spa was heavenly.

the pool and gym area. also the great restaurant zuma

great location. very good breakfast

the gym was also excellent well-equipped and one of the highlights of the hotel

was a harvard mock united nations convention there at the same time and so many kids caused the elevators to

my kids loved the pool

the pool was huge - great for the kids.

pool was great for kids

the location is awesome and the lounge was a success with my kids

included, cozy breakfast/snack room, kitchen in the room (super useful since traveling with kids)

full buffet breakfast

kitchen was well stocked with k-cup coffee supplies

very much appreciated the early check in and staff holding luggage in lobby after we checked out but didn t

i liked the breakfast in the morning

clean room, pool, close to metro and prudential center and a fountain where kids had fun

they have the option of 2 beds in the room so can sleep 2 adults and 2 kids if required

stayed there for the pool for the kids, limited hours was disappointing opening an hour before check out did

kids in pool late at rooftop pool

it is actually a big bath full of kids

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

the room service team was exceptional, and every meal i ordered was absolutely

spa is very expensive but good.

due to covid there is no bar and restaurant, not their fault. you can still have room service.

no pool? no gym?

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

location, pool with kids is a must, great vallet service, friendly staff, rooms aren t big but comfortable

kids lived the pool

works really well, very friendly staff, a pool that was very pleasantly not too busy to bring the kids to early

all different types of families many with kids, hotel was very accommodating for everyone

right near the train stop. we have kids who live in the neighborhood

wifi was a bit challenging, but we easily got onto other businesses wifi that was better ( like at

wifi was pretty bad and slow

wifi could be faster/more stable

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

bathroom & snack provided with the afternoon drink would of been great perk for the kids

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

wifi got a bit slow at times.

location, amazing service and the room with the fireplace was a unique experience for someone coming from super

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

asked for two rooms that where close to each other because i was a traveling with my kids and they put me on

laundry service although there was a sign for it and the room smelled like feet when we arrived (it

i didn't care if the hotel had a gym or restaurant because i knew i'd get plenty of exercise walking everywhere

also, even though there was no microwave in our room, there was a guest kitchen with a microwave, free coffee

wanted a place for laundry as we were on an extended trip, everywhere says they have laundry even signs at the

location, cafe downstairs seemed very popular (our local kids said so too)

however with a partner or kids, we definitely could not have fit in one room

breakfast was missing protein. only bagels and donuts.

there were some changes because of covid-19 - the bar was closed, and the continental breakfast was a selection

wifi seemed to be unreliable while we were staying

were some unsupervised kids that had rooms adjacent to our room and they were playing soccer at 10:30pm in the

patrons were loud, kids running in the hallways

booking could not be confirmed, kids were not included in the breakfast etc

noisy college kids on frat convention were morons - but hotel room and staff were great

kids were running around, things are going slow, everything was a mess

children (would have liked a pool if i had brought my kiddos) but perfect for a couple or older kids

supermarkets have a large hot meal section, but if you arrive and do expect to cook a bit for kids or other

the breakfast was wonderful and had things all 3 of my kids liked, plus gluten free for me.

comfortable rooms and bedding. great breakfast included. close to the kendall/mit station

there were also snacks waiting for us and wine tasting at the bar in the evening

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater

was super busy and packed but had good coffee and yogurt and good value for families with kids

this time i was with my kids and we enjoyed the

loved that they welcome pets

room was amazing. breakfast was delicious. able to provide early check in.

fun for kids

beds are super comfy, rooms are quiet and spacious, oak bar is really fun, room service is great - location is

breakfast options were different

breakfast in the oak room was great - best pancakes ever!

wifi is not complimentary, this should be changed

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

great gym and location! the t stop is in front of the door!

for a hotel that big, it should have a bigger gym

wasn t much around it. our room was close to the 24 hr gym so could hear weights

room service was decent and sheet were always clean

wifi

amazing staff, location, room, spa, pool

excellent service, particularly from the butler. enjoyed the gym and spa. the

the spa and pool were stunning

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

they don t do in pool servicie ud83dude10 i have to walk all the way to the bistro with my kids to buy a

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

the pool area is downright beautiful

they don’t do in pool servicié ud83dude10❌ i have to walk all the way to the bistro with my kids to buy a

was very noisy late into the night - kids running up and down the hall and even suddenly banging into my door,

was 1000 kids for a football game week end. was nuts....... just rude kids took over

wish the pool wasn't under construction and the gym needs updating but they are doing a good job so far on the

the door near the parking lot doesn't always close property so it remains open.

convenient location, great value, clean room, nice facilities including a small pool

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

kids running around banging on walls and doors

the kids were running up and down the hallways

a bar area in lobby and a lot of tvs and sitting area

also the lobby has a bar in it which is always nice