if i would have been with my kids and it was earlier in the night i would have left but it was already after

the hotel is used for student housing, so at night you have kids in the hallways

location was great- within walking distant to many boston restaurants, grocery, playground for kids

missed to have a small fridge at the room, specially handy when you travel with small kids

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

we loved the location! beds were comfy. plenty of space for the attached bedrooms for the kids.

the pool was huge - great for the kids.

the kids really liked the pool at the end of the day

nice pool for the kids to cool off after a day of walking

the location is awesome and the lounge was a success with my kids

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

we had a problem with our room (a large group of kids was staying on the same floor and was loud and running

the kids got cold fast and could not really enjoy the pool

the pool was not great and crowded with a bunch of kids making exercise impossible.

were requested for immediately going out of the building, it was really scary time with the kids, till the

they made us feel so special (especially the kids) with extra amenities and treatment

did not indulge in breakfast

great location. very good breakfast

the spa was heavenly.

breakfast was grossly over priced. room and service was excellent.

included, cozy breakfast/snack room, kitchen in the room (super useful since traveling with kids)

apartment was super clean, spacious, with good storage, wifi, a nice bathroom and small kitchen with enough to

good apartment:clean convinent,location nearprudential center and star market,owning gym and kitchen can

full buffet breakfast

the rooms are large with kitchen essentials

kids in pool late at rooftop pool

kids at the pool, the pool bar smelled bad-like someone dumped alcohol all over everything, the

they have the option of 2 beds in the room so can sleep 2 adults and 2 kids if required

i had to call the front desk to get the parents of the kids across the hall to make them stop screaming at 12

stayed there for the pool for the kids, limited hours was disappointing opening an hour before check out did

the staff were friendly and greeted our kids with care packages upon arrival

and friendly staff even friendly to kids

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

location, pool with kids is a must, great vallet service, friendly staff, rooms aren t big but comfortable

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

kids lived the pool

kids had a wonderful experience especially swimming

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

at 9 security showed up because the guy downstairs wanted to sleep on a friday night and my kids were to loud

i never recommend to have kids there 2 dishes etc

sort of outdoor space for the kids to be loud and run around a bit

kitchen in the room.

staff, room, breakfast, location

wifi fiddly to use

gym super nice

due to covid there is no bar and restaurant, not their fault. you can still have room service.

the gym is super.

spa was busy with outside guests which didn t give me the time to have massage sections

asked for two rooms that where close to each other because i was a traveling with my kids and they put me on

soaps, wish i had a little plastic laundry bag for dirty clothes

wifi not working properly, no coffee/tea machine as pe 4star hotel, in fact more a 3 star thinking

the guest kitchen was a nice addition as well

the wifi a nice addition

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

bathroom & snack provided with the afternoon drink would of been great perk for the kids

wifi was free but very slow. i turned off the wifi on my phone just so things could load.

friendly irish bar and fab city bar great for cocktails complementary tea and coffee everymorning and fresh

the kids loved it and want to go back as well

the staff was super accommodating esp with with our two little kids

time we came in the door, the kids from the valet parking helped us

5 minutes walk from my kids dorm at bu

wouldn t take young kids there though as not much in the hotel for them

corner room with connecting doors to another room where there were loud kids, so you can hear everything

noisy college kids on frat convention were morons - but hotel room and staff were great

booking could not be confirmed, kids were not included in the breakfast etc

i did not sign up to stay in a covid infested cesspool full of college kids

no restaurant but a bar. those with their kids may need a family friendly restaurant.

location, cafe downstairs seemed very popular (our local kids said so too)

however with a partner or kids, we definitely could not have fit in one room

small standard rooms but all with fridge, very comfy bed, and nice simple breakfast

wifi on the 5th floor.

breakfast was missing protein. only bagels and donuts.

my kids really had fun with the pool and i liked the bar

no waffles, but the kids will get over it

the room is equipped with a full kitchen, and this is very helpful when you have kids/babies

pool size, was a little cramped when a lot of kids are around.

pull out might be ok for little kids, but not

the spa and pool were stunning

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna

good but not remarkable breakfast with excellent staff

room service cooking soup that warmed my stomach

ce, in 4 breakfasts)

fun for kids

very close to nice part of boston (shops, park, water), subway at few steps and a well equiped gym

oak room was angry at us for sitting in her empty section after buying a drink from the bar after kitchen close

loved cori the dog and the rooftop gym

to many extra fees. charging for wifi room was extremely musty.

i say worked well because by the time my kids got up, it was close to 10 and most restaurants were packed

would love to be able to stay again next time possible with kids

was exactly what i expected: clean, safe, and very comfortable for myself and my two kids

door staff was very friendly with the kids

of 44 usd + tax for three nights on one room and two nights for the second room where my kids stayed

the laundry service is very prompt

i was charged facility fees for the conference room, food service, parking, and gym

i also enjoyed the room service, even though it was pricey, it was worth it after a long traveling day

advertised to be available until 10pm (if i recall correctly), room service was not available at 8pm on sunday

easy to check in (we arrived quite late). free wifi worked. room was clean.

during a recent stay we encountered hundreds of kids from a middle/high school volleyball tournament

charges for handling amazon package!!! fire alarm scared kids

enjoyed our stay with our two kids

kids are easily able to select their favorite channels and parents will get charges at the checkout

not sure if they have self-service laundry, it would be a perfect addition for families with kids traveling for

didn t hand me an item i stored with luggage for my kids s camp

they doted on my kids and absolutely made our trip

used room service for a light meal after our night at a show and the food was delivered promptly,

room service costs a tad on the high side for what it was, although to be expected in this level of

it s a beautiful classic hotel on the public garden in boston the suites have real wood fireplaces and the

were fabulous, the kids were give vouchers for free dessert on check in and given a free lobster plush on check

we had originally planned on sharing the room with our 2 teenage kids but the pull out bed was not comfortable

we are local and stayed for fun. the kids liked the pool.

kids not allowed on roof terrace in the evening, although understandable, we don't like to leave

rooms thoughtful service (for example we were touched that the cleaners put our milk (for the kids) into the

staff was so friendly and great with my kids

but if i'm to be nitpicky (for that price it seems fair) - the room service food could be improved

bar was great, food and staff amazing

no spa available

great bar area with people in black tie and jeans

booked a big corner room with a view over the city, travelling with two kids

our room has very large which was great with two teenage kids

loved the amenities. the kids played in the pool and had a lot of fun.

the breakfast was a good value for the money. eggs to order were great and good selection.

the breakfast buffet is great but $27 is a bit steep.

our kids locked some items in

extremely disrespectful continuing their parties in the hallways after 2am and families with kids screaming

cool hotel, friendly staff, kids loved it.

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

it isn't a good fit for families with small kids or more conservative people

a crowded loud nightclub at night with lots of young rude kids (underage

some weird creepy looking kids were hanging out right by the entrance one night blasting their god awful

poor wifi.. kept lagging

it also came with a free rooftop bar drink ticket but there was no one else there and it's just a server stuffed

would have been nice to sleep in on our one night away in 2 years from kids

the bar area was also a fun place to go after

bar service great and breakfast excellent

bar and restaurant area very accommodating and nice

the decor and that you have the gym, office space/laptops accessible and bar area.

woke my kids up b4 6am

no microwave in room :(. would love to have one when traveling with kids.

used to catering to college kids and their parents--food available long hours, convenient location, shuttle if

a real wow factor for kids

specifically chose this hotel because of the pool for our kids

quiet once the kids in the park out back left (7:30 pm)

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room)

had difficulties during check in( booking took a payment but hotel had another information); mini bar was empty

foyer bar closed sunday evening on a holiday weekend

room service got every item on my dinner order wrong

location, amenties, gym access, restaurants

great hotel. looking forward to the return of the mini bar when checking in at midnight.

supermarkets have a large hot meal section, but if you arrive and do expect to cook a bit for kids or other

the breakfast was wonderful and had things all 3 of my kids liked, plus gluten free for me.

children (would have liked a pool if i had brought my kiddos) but perfect for a couple or older kids

comfortable rooms and bedding. great breakfast included. close to the kendall/mit station

nice outdoor area for breakfast

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

staff, clean room fast and simple to use room service

disappointed with the laundry, so small and dirty. and no breakfast provided.

the restaurant and the gym was wonderful, thanks again.

amazing room service

at the front desk/check-in was awesome (my kids called him ross-ume

pool for the kids, nice rooms, and a place to eat and even a small bar area

were travelling with young kids (2-4), they traveled for free, but theme were no room with a bathtub

room, swimming pool for kids staff and valet were great

restaurant was too fancy for kids and teens for supper

location friendly helpful staff clean comfortable accommodation easy valet parking pet

fresh hydrangeas, they catered to our every need from maps, reservations, a highlighter, pens, room service,

everyone was so friendly, including the bar staff

at breakfast - we didn't get a chance to try it for dinner but it smelt delicious and the bar service was great

room service between 9pm and 7:30 am

the kids loved the snacks in the room

option, room was not ready for us as a family when checkin in late in the evening with tired kids

the room was spacious - had a king suite w a pullout sofa couch for the kids and the staff made up their bed

the butter pasta for kids from ruka should have been better

the kids loved the donuts and cider on saturday night :) it was nice having snacks in the room as well

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater

this time i was with my kids and we enjoyed the

was super busy and packed but had good coffee and yogurt and good value for families with kids

nice little kitchen, huge desk to get work done on

good facilities (gym, laundry room) and the staff was super nice and helpful

staff, offered us late check out and complimentary breakfast

wish there was room service

it has a lovely ambience , nice bar area, rooms are spacious and everything was very clean

and we were given a voucher for $12 at their coffee bar in the morning, which was a surprise

great location for fenway, very walkable and safe. awesome breakfast and friendly staff.

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

i loved the breakfast options and kitchen area as well

the staff were super helpful, printed off train timetables explained the railway system and breakfast was smashing

going through the kitchen to the bathroom felt a bit awkard.

feels like home, great breakfast, nice and helpful staff

good price but with that comes partying kids in the rooms

with crib they give us the most noisy room ever the were partying so if you are a couple with kids just find

crowds of drunk kids. rude bar-staff. lousy location for walking around.

charged me an amenity fee for things such as newspapers/gym/and coffee in the morning

great bar and awesome room !

forcing my kids and i to sleep in my car out in the cold because we could not find another hotel in a city

the kids were very disappointed, as we had

not safe especially if you have kids

there is nothing to do with the kids

cute little breakfast, very nice gym, good laundromat and more gave a very enjoyable experience for a family

too fancy but kids enjoyed the pool and we could walk to north end and faneuil hall

found a plastic kids fish inside sheets which makes me wonder if they were ever changed from previous occupants

kids had fun time

so my kids where mostly sad

location and accommodating staff, comfortable beds, clean room, great outdoor pool for the kids to expend more

much service for kids, no welcome drink for kids

great staff. clean. smelt nice. nice bar / gym area

staff, starting with sherley but extending to the valets, reception, engineers, bar men, etc were all singularly

bar area was really nice

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash

no bar to meet our friends we visited

also breakfast is not included in prices and is very expensive

need a bigger gym or access to bsc next door

we felt special receiving gifts for the kids and water when checking in, and a voucher for a complementary

and of course, the kids loved the revolving door

they gave full bed for party of three. mom and 2 kids.

they also treated my kids exceptionally well

we stayed on an executive room with a sofa and there was plenty of room for 2 adults and our 2 kids

service and quality of bar and restaurant needs improvement,

the bar in the lobby was also a very welcomed amenity

the kitchen/restaurant seemed deserted most of the time and this really put us off going there and the

fitness room was very small

responsive front desk, brought up amenities and room service quickly

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

they were friendly, helpful, so good to my kids and made this stay all the better

no facilities for changing at the pool

the breakfast menu offered was a good variety of fresh, tasty la carte items

they were friendly, helpful, so good to my kids and made this stay all the better

the swimming pool is small but warm, excellent for kids

the room was comfortable and clean and had everything we needed for a night away with our little kids

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

you plan on getting a drink at the bar forget it because it's never opened

i appreciated there being a gym on the premises

breakfast was amazing. and didn t take too long to arrive. kids menu was especially good.

pool was great for the kids we were there for hours

were extra comfy, the kids loved the view from this he room and the chocolate chip cookies available in the

kids loved the pool especially

across from the hot is shopping mall and restaurants it s so convenient for us that have little kids

a lot of kids changing the room during our 4 nights stay

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

had three little kids with me and we were on the 9th floor and the window actually opened

very comfortable big bed,smart tv, early check in and late check out.

beds were really comfortable! the gym was well equiped and clean.

our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our

the pool spa area and the dinner at the bond with my family

the private kitchen is also great

the grana restaurant and the fed bar in particular have been spared no expense

room was located above the indoor pool, and it was noisy

the kids really enjoyed the back elevator for access to the cambridge mall

loved the scooter and camera for kids

took kids to museum of science and my husband met a friend for celtics game so the location was perfect

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our

didn't have time to check out the gym

great hotel for kids with pool and service on back lawn.

shout-out to claire, who works at the front desk and remembered when i had checked in with my kids a month ago

not usually a problem but with the kids a few extra channels would have been nice

helpful especially when traveling with kids and with early mornings

with 3 children, as parents we like when there is a separate living room so we can go when the kids fall asleep

rooms were very small for family with adults kids

small rooms, staff at restaurant food not speak much english, hard for kids to order

delicious restaurant, fancy water, gym, and comfy beds

one bartender - regardless of their proficiency - cannot service the bar, the dining room and room service

entered our room: no wifi, 1 robe inspite booking being for two and the blind pull literally fell down- felt

it is next to the drug dispensary so the street has packs of kids smoking dope. not very savory

free water in the gym.

if being honest, while i wasn t expecting gourmet quality, the continental breakfast provided was a tad weak

it was to td garden and some local bars it felt super safe since ive never been to boston the breakfast was

then in the morning they had breakfast at the bar downstairs and the coffee was delicious

room we had for 2 adults and 2 kids was absolutely amazing so much space and everything you could need in a room

i had to put towels and pillows to try to block the sounds of the young kids as they were up very early in the

the deluxe room was worth the extra $ - great to have kids spread out and have their own tv

he was great with kids too

that we couldn t stay longer, kids begged to stay

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

best location i have found with kids

walls very thin, we could hear the conversation, tv, and kids in the room next to us.

the walls are thin and we could hear kids screaming above us the garbage pick up early morning

staff were so attentive and friendly. amazing location. perfect hotel for kids.

amazing location, especially when traveling with kids

dangerous for kids

restaurant is expensive, not an hotel for travellers with young kids

the place , was a great space for me and my kids

they even had a game section on the bookshelves for kids and families

such a beautiful hotel the kids and i loved it

is spacious and since it was a suite great for traveling with kids, full kitchen is accessible

one price and i was charged way more than i would have willingly spent for a weekend away with my kids

fine with me, my kids were tired of walking after a while

pool closed for maintenance and the kids were sent across the street to another hotel

is the crappy toilet paper (commercial 1-ply) and the low low toilets are made for kids

the tower to lookout the rooms and the kids activity room

the kids loved that

activities for kids and adults

it has fantastic facilities for kids, including a very large kids playroom that has costumes as well

but we have two little kids so if it was just me and my wife i wouldn t mind walking somewhere

a $6 cup in restaurant or figure out a crazy complicated machine in the dark room with wife and kids sleeping

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

we had a nightcap in the bar and the bartender was so busy

shared space, such as restaurant, gym and transit lounge were great

the pool and karaoke were the favorite parts of the trip for the kids!

the kids and myself had a great time and i'd definitely stay here again

the hotel was very clean as it was new. the kids enjoyed the pool.

loved the welcome packages for my kids and the offer for them each to choose a complimentary snack and drink on

to share love for boston with the family, so our plan was to be total tourists, and take our kids to the aquarium

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

everything was clean, great fresh and they also treated us so good me my wife and my kids are very pleased

beautifiul hotel great location . kids liked saltwater pool and hot tub.

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

was nice, my kids enjoyed it

lobby and rooftop bar has tons of loud obnoxious college kids

kids not allowed on the roof even before 6pm

pet friendly and bed was flawless

the late check out was a nice option so that we were able to go out to brunch the next day

very busy lobby with rooftop bar traffic

fortunately, the hotel staff solved the issue by giving us a second double room for the (teenage) kids

great staff and my kids love yo2d2

the kids loved the bunk bed and the lights. location was great!

t like the door to the bathroom it stuck and had to have my kids get me out

this place is perfect. very comfortable bed and spotless room. bunk bed is fun for kids.

my kids got a room with a glorious walk-in shower and i got stuck with a tub that was raised

value and very convenient particularly when traveling with kids, breakfast was added as a disney in ice

foldout couch mattress wasn t super comfortable, but my kids still seemed to sleep ok on it

would say not having a pool but again, the kids didn t even care that there was no pool

upstairs hotel was empty went there to get away from kids and dogs for a day and noise upstairs was unsatisfactory

kids were a little disappointed they didnt have a pool but that was fine with me

everything. free garage parking, breakfast, very clean and extremely polite personal.

wifi works well

breakfast was amazing. selection was great.

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable

great full breakfast, good privacy and thick walls

breakfast is good and tasty

nice breakfast included located near most attractions clean friendly staff self parking

location, fast lift, gym

almost no information provided - i had to ask everything myself (how to get to the room, where is wifi password

pretty enough for a family of 4 ( with little kids)

the bed was comfy and the pull out worked well for our kids

kids wanted balcony view

the labor checking area was very small, and when other people were at the desk, my kids and i could not get to

orange and multivitamin juice for breakfast was pretty watery but apple juice was fine

the area , took kids to lawn on d

the pool had too many kids maybe they need a pool for kids and one for adults

sound proof i could hear screaming kids from the hallway and next room

pool was clean and perfect for the kids

the kids loved the pool and i used the gym

the kids were disappointed and partially i chose the booking because of the pool for the kids

we had kids with us (6 and 10), and

no kids food on room service, pool was closed

too many little kids in the pool.

kids had a great time in the pool

and enjoy the music (there was a dj playing), have some drinks but the place was crowded with kids

it is very close to the boston tea party museum which is great educational tour for kids

kids friendly

i'm an early riser so didn't bother me but something to think about if you have kids or are a light sleeper

the weekend approached i found myself having to come down earlier each morning to try and avoid kids

the lobby was great. friendly staff. awesome fitness center.

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

we loved the location, peace, rooftop bar facing harvard.

room service presentation

i also had to follow up with the hotel to get my laundry returned

pool was packed with kids.

the kids really enjoyed the scavenger hunt

the valet also handed my 2 kids

the staff even had a special welcome gift for the kids

bathroom in room didn't have a tub which was fine with our kids - the hand held shower head didn't have great

this hotel due to advertised pool (stayed with young kids) and high ratings

3 ft deep that i couldn t do laps in it, especially when there kids in it t as well

my kids enjoyed seeing both

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

made things with 2 kids a lot easier