breakfast was very simple- the kids were happy but we would have liked a wider choice

value for money a kids breakfast bag of fruit (apple or banana) kids yoghurt and a bottle of orange or apple

it was dirty, mouldy and i didn't feel comfortable having my kids stay there.

kids without bottles

no details on available wifi to use

kids pizza is huge, i feel maybe chef could make smaller pizzas for the kids, as there was a lot

a lovely little get away (from the kids) for us

was amazing loved the touch of getting room service

the room was set out beautifully with heart towels and rose petals complimentary

breakfast was room service n not red hot

kids running around in the bar area

most of the staff just kids, no conversation or manners though the older ones

didn t like the fact that there was a kids party on when we were in bar having a quite drink trying to any

kids running past nocking on door and running away from 6

team were lovely - great with the kids (and the dog

family room actually had a separate room with door for kids which was excellent

sofa bed and extra bed was ideal for the 2 kids

a small issue with the second tv in bedroom 2 but didn t cause a problem with the kids

having to leave. the kids wanted to live there.

separate section with single beds for the kids which was great for everyone

screaming kids running up & down the corridors, slamming doors

place very friendly staff fantastic food brilliant beer garden plenty of space for kids to play will be going

location is great with good swing park for kids and plenty of parking

my kids would have loved the play ground and in particular the gorilla in the garden

lovely and peacefully nice gardens and great for kids

the room fit four of us (2 adults, 2 kids (14, 11)) comfortably

sofa bed for kids bed was very hard.

a long journey i was hoping for a menu to suit kids and adults/ home cooked food and comfy bar area, there was

amazing wallpaper decorates each room spacious room, the kids had a blast with a corner bath

one bed missing for one of the kids and lack of shampoo.

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn t the best

only thing i can complain about is the wifi, which was a bit too slow (i think it should depend on the room one

free wifi

wifi was available in only part of the apartment.

two bedrooms, one of which had the tv, sofa, kitchen and we also had another area with armchairs

place, nice bar and excellent staff

after finding one i was told the cleaner never showed up and the bar staff was left to clean all the rooms

reception and bar staff were good

centrally located, great staff, cheap bar downstairs

the owner who showed us to our room was friendly and kind, the bar also looked great

had something to eat in the hotel bar, so it wasn t to much of an inconvenience, though the kids were hyper

very friendly staff in the bar who were welcoming and fantastic with our little kids

the kids really enjoyed the pool

kids loved the pool & the room was a very good size.

the menu did not present healthy options for kids so we only ate in the hotel one evening.

little gem, spacious room that accommodated family with 3 kids

the young boy behind the bar was miserable and made serving our drinks look like a chore he didn't want to do

little gem, spacious room that accommodated family with 3 kids

the room was excellent. free wifi was great. food was very good.

wifi was very slow cant get signal anywere

breakfast is awesome with a fantastic choice and the spa area is good when kids aren't around.

t feel hugely amenable to kids, pool is definitely more for adults and kids felt frowned upon

kids chicken nuggets were a bit spicy so kid would not eat them (world's pickiest kid to be fair

slammed closed, hearing people drunk in the middle of the night, the people above us sounded like kids running

loved our family room, it was great for us with 2 adults and 2 kids under 7

food is good but trying to eat and have a pint when people in gym kit and kids are running around isn t great

pool is only avaialble for guests at the same time as public so dont go and plan on taking kids in the morning

i d recommend this hotel any day especially if travelling with kids

service from the guy on reception who helped set up the kids beds and was so friendly and helpful he was

very noisy guests younger kids banging doors constantly through the night

location great, right on the park and large bath tub, great for the kids.

i travelled with my 3yo and is was ideal, deluxe room had plenty of space and the kids menu in the bar was spot

we were shattered after a 9 hour drive and kept awake by the school kids and then the cars turning up to collect

peaceful, beautiful room and bathroom, lovely grounds and delicious evening food delivered via room service

was no information in the room about the restaurants or other facilities or wether there was any room service

was lovley and comfortable, kids loved it

staff great with kids

they were great with the kids and were generally very flexible and helpful

the wifi signal not very strong, cold bathroom (no double glazing)

they were great with the kids and were generally very flexible and helpful

we asked if there was anything they can do early for us, even a banana for the kids would've sufficed

did not have a separate option for kids breakfast. paying the same for all did not make sense.

last time i stayed here treatments were optional but still enjoyed my stay night away from the kids with the

relaxing spa overlooking nicely kept grounds

pool was a little cold.

charged extra for kids breakfast

lovely place to stay for a get away for myself & my husband for our birthdays without the kids

kids loved a little night away , food was amazing and breakfast was fab loads to choose from

pool times for kids was poor

not relaxing as kids swimming lessons taking place

couldn't fault our stay at all, also must stay if your having a drink in the bar during your stay the bar has

main probelm is parking, there is a large parking area in front of the hotel, but as its first come first served

concern would be the parking

unfortunately the bar was closed to guests due to a private function which was fine.

also the wifi signal can t reach to the

had to book urgently in the afternoon for the same night stay for 2 adults and two kids

parking area large

i had to stay in my room as i could not get up & down the stairs again, so ordered room service

let down by less than high speed wifi

lots of parking

access to the pool a bit longer for kids. internet access was not great.

kids loved the swimming pool too

and the room was super spacious clean and would certainly recommend the family room it meat the kids had their

so many things for the kids to do on the lawn and the pool in the morning was a nice was to start the day before

kids being in the spa when trying to relax and hearing them screaming and shouting and slashing

given that we spent a bit of time between rooms checking on the kids, and trying to shower etc, it didn't feel

staff were friendly and accommodating and made sure our room was ready for early check in

wifi connection in room

staff good location great atmosphere in bar and restaurant food amazing unreal breakfast - best i ve ever

we travel a fair amount, and unless we are requesting room service, we have never been asked to pre order

our room was for two adults and two kids (8 & 5) and it wasn t really big enough

the kids loved the bunkbeds

very large room, foosball table in reception was fun with the kids.

in the restaurant but the hotel manager set up the conference room with colouring books for the kids which was

working locally as it s close to a1 and offers lots of parking and excellent food options , breakfast is

reception said restaurant was not ideal for kids

the kids and myself really liked the rest (croissants, coffee, mini savoury cupcakes etc)

we had a cooked breakfast and there was lots of continental options especially for kids

great for a stop off on a long journey and great to have the pool for our kids to have a swim in and work off

asked for extra cleaning as got kids with allergies,but room was dusty,specially beds around pillows and carpets

were kids running all around in the corridors down the stairs knocking on doors

room was very spacious for the kids to wonder around and have their own space

kids options available

was a bit too warm and didn t fancy opening the balcony doors through the night when we had the kids

room was huge, with separate space for kids

as a family with kids, we wanted a castle stay on our trip and this one was just awesome

my kids loved it

wifi was

the wood panelling, four-poster and fireplace all made for a really beautiful stay, and we loved little secrets

there are plenty of rooms on the ground floor with easy access to parking if that is more suitable to your

even the kids enjoyed the atmosphere

the gathering of the kids was not an issue, just the engine noises

adele cooked us a lovely breakfast and even made pancakes for the kids

staff was polite to serve when kids wanted additional sausages than what was ordered

there is plenty of free on site parking

the kids were anxious to leave quickly

with kids this was an issue

the location was beautiful kids lived playing in the stream

if you'd had some kind of kids play area, it would have been the cherry on the cake but we can't have everything

at this property on our way from scotland to scarborough to break the journey up for the kids

really friendly staff, great location close to beamish and other activities for kids.

our room was big and the sofa bed was perfect for kids. tasty breakfast

breakfast was fantastic plenty of variety and the kids loved it.

staff are great and even gave the kids the time of day

i hadn t realised that kids ate for free so that was a lovely surprise

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

car parking charges were unexpected.

the wifi was awesome and the staff were super friendly

it has outstanding value for money,staff who are pleasant and really helpful, free car parking and a great

the only gripe is it should be free wifi as most places offer this

property was just what we needed. a night off from the kids and some peace and quiet.

breakfast was excellent and very plentiful.

clear on gluten free especially cross contamination in their kitchen

really excellent full english breakfast got the day off to a flying start good quality ingredients and plenty

room was a little noisy from the kitchen fan - but the staff did warn me after i booked and ensure i was located

every night there was a prom / kids party but to be fair music and noise stopped around

wifi poor but some could say that is a benefit, however we face time and unable to get a connection

not over priced, breakfast very good a lot of choice, the hotel was quite , well decorated wifi very good

the initial room we were allocated. no view, over the back of the kitchen.

car parking surface very rough, some large puddles when wet.

nice rooms. good bar and restaurant. very friendly staff. great location so close to the centre.

a gem of a hotel , fabulous location quirky bar area , staff were amazing very friendly and welcoming and the

breakfast, very comfortable bed, spacious bathroom - with a bath

i also asked of some help could be given to my partner who arrived before me to maybe do room service for her

place was superb from room to exceptional food at the restaurant breakfast and dinner were amazing i will be

are lovely & would be perfect for families as there looked to be a very nice play area for kids

fabulous outdoor eating and drinking areas perfect to relax in sunshine with amazing kids play facilities

was a get away from the kids

and cooked us a breakfast before they opened which was much appreciate due to my son playing in a golf competition

more plates, bowls, cups and baking trays in the kitchen

radiators in full blast during night. 3 kids too hot.

needs replacing as does the stairwell , wedding on so got room next to family with young kids very noisy, woken

the pool itself was great for us with little kids, it was warm and fairly small but deep enough

kids running amok from a wedding, making a nuisance of themselves in various corridors, went on for

when we came back from our day out the place was totally trashed kids running

we had an evening meal which was very nice (good kids menu aswell) and the breakfast was excellent, plenty of

windows in room would not close properly, could hear music from wedding, room outdated, room service food

wifi, very weak and reception in general very poor.

the bar is comfortable and nicely decorated too with a good choice of drinks

that the restaurant closes so early on a sunday, we were staying obviously and couldn t get room service either

we loved the room, the restaurant,spa was very good staff excellent

the spa is so relaxing, and the recently added heated outdoor infinity pool is unbelievable on a cold

hotel is stunning the room was huge and spotless and very comfortable we used the spa which was also top class

niggle -- but the underground access to the spa at the hotel end deserves a lift rather than the stairs

the spa is out of this world - perfection

the bath water was fine and my kids could take baths, but neither my husband or i were able to shower because

room was immaculate and had so many added extras including some sweets on the beds for the kids

very helpful on our arrival, i found it hard at 65 with suit case etc, not being able to leave kids alone,

loved the little extras and hot chocolate/sweets for the kids, very thoughtful and great value for money

i had read about that in a previous review and brought a sound machine with us so that my kids could sleep

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

definitely recommend for all people especially with kids

it wouldn't put me off visiting again but would probably avoid xmas time if bringing kids

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

it was dirty, tiny and full of kids dive bombing into the pool

30 at night from kids running anbout and then the cleaners trying to come into our room 3 times from 09

negative was spa small and pool full of kids

very spacious, the kids loved the space

the jacuzzi bath was a big hit with the kids

very small, one bed was a sofa bed which was uncomfortable and the queens bed is very high for kids to reach

of choice from cereal, hot food, continental and even had a waffle maker which i am sure the kids would love

breakfast the first day was a little manic, kids running around in breakfast area, trying to find where things

breakfast was excellent with loads of choice - the kids loved the waffle machines

the kids absolutely loved the make your own waffles