one bed missing for one of the kids and lack of shampoo.

sofa bed for kids bed was very hard.

a long journey i was hoping for a menu to suit kids and adults/ home cooked food and comfy bar area, there was

amazing wallpaper decorates each room spacious room, the kids had a blast with a corner bath

the room fit four of us (2 adults, 2 kids (14, 11)) comfortably

children are allowed in the pool would have been useful as it was not a relaxing environment with kids

was 2 singles pushed together , far too expensive but as a parent we needed that break from the kids to have a

t feel hugely amenable to kids, pool is definitely more for adults and kids felt frowned upon

guests were sniffy when the kids were loud playing in the pool but that's to be expected with older swimmers

great location and a fantastic family room that the kids loved

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn t the best

wifi was intermittent

more like a small apartment with sitting area and kitchen facilities

great location, very good wifi and great hot water

lovely bar downstairs with great cocktails, and the manager is a lovely chap

the menu did not present healthy options for kids so we only ate in the hotel one evening.

kids loved the pool & the room was a very good size.

one in the bedroom section and one in the living room section which was perfect for us as the kids could watch

the kids used the on-site pool (free) and enjoyed themselves

grand kids dessert was not as described, brought it then asked if we need a spoon

after finding one i was told the cleaner never showed up and the bar staff was left to clean all the rooms

centrally located, great staff, cheap bar downstairs

reception and bar staff were good

place, nice bar and excellent staff

the owner who showed us to our room was friendly and kind, the bar also looked great

staff great with kids

they were great with the kids and were generally very flexible and helpful

was lovley and comfortable, kids loved it

the wifi signal not very strong, cold bathroom (no double glazing)

wifi access

very noisy guests younger kids banging doors constantly through the night

breakfast and additional facilities are in the other locations and while you are with a small kids running out

food is good but trying to eat and have a pint when people in gym kit and kids are running around isn t great

i d recommend this hotel any day especially if travelling with kids

pool is only avaialble for guests at the same time as public so dont go and plan on taking kids in the morning

kids running around in the bar area

kids running past nocking on door and running away from 6

most of the staff just kids, no conversation or manners though the older ones

didn t like the fact that there was a kids party on when we were in bar having a quite drink trying to any

team were lovely - great with the kids (and the dog

kids without bottles

breakfast was very simple- the kids were happy but we would have liked a wider choice

it was dirty, mouldy and i didn't feel comfortable having my kids stay there.

value for money a kids breakfast bag of fruit (apple or banana) kids yoghurt and a bottle of orange or apple

the tv wasn t special but again the wifi worked a treat

pool times for kids was poor

charged extra for kids breakfast

just young kids

not relaxing as kids swimming lessons taking place

lovely place to stay for a get away for myself & my husband for our birthdays without the kids

kids menur could be a lot better

screaming kids running up & down the corridors, slamming doors

for an early check in if possible when booking due to looking after kids during a funeral reception and wanted

and a playground for kids

place very friendly staff fantastic food brilliant beer garden plenty of space for kids to play will be going

had to book urgently in the afternoon for the same night stay for 2 adults and two kids

d good value) food in the restaurant, nice cooked breakfast

showed me how to get to town and where to park my car so we can travel without worrying about car parking during

lots of parking

receptionist lady margaret and the lady who serves breakfast were wonderful and so friendly

separate section with single beds for the kids which was great for everyone

having to leave. the kids wanted to live there.

family room actually had a separate room with door for kids which was excellent

a small issue with the second tv in bedroom 2 but didn t cause a problem with the kids

the kids i was with couldn t use it

room was huge, with separate space for kids

was a bit too warm and didn t fancy opening the balcony doors through the night when we had the kids

room was very spacious for the kids to wonder around and have their own space

room was great, large bed for adults and split separate space for 2 single beds where kids stayed

were kids running all around in the corridors down the stairs knocking on doors

kids pizza is huge, i feel maybe chef could make smaller pizzas for the kids, as there was a lot

a lovely little get away (from the kids) for us

i stayed in the phoenix room which was amazing, the huge spa bath was incredible

breakfast bacon, eggs and mushrooms again cooked to perfection

plus there was plenty of parking on site

my kids loved it

as a family with kids, we wanted a castle stay on our trip and this one was just awesome

and wifi was top notch

is easy to walk to the cricket ground it will take about 10 minutes and it will save you 20 in parking fees

kicked off the wifi every 30 mins, if i'm in a meeting i have to log back in

staff are great and even gave the kids the time of day

the kids burger was pink and no desert that they asked for but got an alternative

kids loved it

warm welcome, kids get wristband and free ice cream. comfy rooms, decent shower, hot breakfast.

i hadn t realised that kids ate for free so that was a lovely surprise

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

the only gripe is it should be free wifi as most places offer this

fantastic staff very clean good parking

location and quick parking late check out at 12 ...

wifi was not free

property was just what we needed. a night off from the kids and some peace and quiet.

above the restaurant and was a little compact, dark and dingy as well as being adjacent to the kitchen extraction

a swimming pool and spa would of been fantastic

property was just what we needed. a night off from the kids and some peace and quiet.

the pet corner was a bonus to my animal loving daughter

every night there was a prom / kids party but to be fair music and noise stopped around

no gas in the kitchen. limited breakfast and dinner options.

staff friendly - accommodated a late check out and were very helpful

only complaint was the room was far too hot and the light from outside as our room backed onto a kitchen

of table chairs in room - restaurant was fully booked so we had to have room service but there was nowhere for

little gem, spacious room that accommodated family with 3 kids

the aerial or something but not even that i couldn t even get internet on my laptop from the wifi

space in the car park, but plenty of parking on the roads surrounding the pub

sometimes parking was difficult.

reserved parking for residential guests as the bar area and restaurant was busier on the friday evening with

are lovely & would be perfect for families as there looked to be a very nice play area for kids

fabulous outdoor eating and drinking areas perfect to relax in sunshine with amazing kids play facilities

was a get away from the kids

there were ev chargers so we were able to charge up over night

good parking too

we were shattered after a 9 hour drive and kept awake by the school kids and then the cars turning up to collect

i travelled with my 3yo and is was ideal, deluxe room had plenty of space and the kids menu in the bar was spot

location great, right on the park and large bath tub, great for the kids.

from check in, the bar area, the bedroom, breakfast and check out it was an excellent experience

peaceful, beautiful room and bathroom, lovely grounds and delicious evening food delivered via room service

we had an evening meal which was very nice (good kids menu aswell) and the breakfast was excellent, plenty of

we were attending a wedding close by and was able to get an early check in

golf course in hotel grounds

golf availability was a bonus

ground rooms opening onto car parking spaces. staff. room service. bathroom.

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

it wouldn't put me off visiting again but would probably avoid xmas time if bringing kids

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

definitely recommend for all people especially with kids

wifi was a bit difficult to use. no food available on evening i stayed

poor kitchen staff rushed off there feet.

tv was missing all bbc channels. wifi did not work despite receptionist re-setting it.

no food, no kitchen on that night but italian restaurant next door was good

staff were very helpful sorting out issues with guest wifi

given that we spent a bit of time between rooms checking on the kids, and trying to shower etc, it didn't feel

on our arrival, the welcome was friendly, the evening meal and (included) breakfast were both great, and our

staff were friendly and accommodating and made sure our room was ready for early check in

wifi is pants :( it's the only downside

wifi had very low signal, everything on the breakfast need a couple more minutes cooking time

even the kids enjoyed the atmosphere

adele cooked us a lovely breakfast and even made pancakes for the kids

the gathering of the kids was not an issue, just the engine noises

staff was polite to serve when kids wanted additional sausages than what was ordered

he opened bar and allowed us to get food delivered in as late checking in

an old sock and kids lunchable packet under the sofa bed

negative was spa small and pool full of kids

it was dirty, tiny and full of kids dive bombing into the pool

very spacious, the kids loved the space

was a bit noisy- but that waa just the wedding party's kids who were bored and running around bless them

the spa is so relaxing, and the recently added heated outdoor infinity pool is unbelievable on a cold

of the spa facilities wasn't available, however this was clearly explained by a lovely member of staff

one evening we asked for room service and food came after an hour and very cold, the reason i didn t return

food drinks room service we had the lot and the whole experience was first class

hotel is stunning the room was huge and spotless and very comfortable we used the spa which was also top class

did not have a separate option for kids breakfast. paying the same for all did not make sense.

we asked if there was anything they can do early for us, even a banana for the kids would've sufficed

last time i stayed here treatments were optional but still enjoyed my stay night away from the kids with the

the hotel staff were extremely friendly and helpful. we also enjoyed the spa facilities.

the room service food was

the bath water was fine and my kids could take baths, but neither my husband or i were able to shower because

i had read about that in a previous review and brought a sound machine with us so that my kids could sleep

room was immaculate and had so many added extras including some sweets on the beds for the kids

loved the little extras and hot chocolate/sweets for the kids, very thoughtful and great value for money

very helpful on our arrival, i found it hard at 65 with suit case etc, not being able to leave kids alone,

facilities for adults and kids amazing and food was

blinds let a lot of light in so we woke up quite early, to no fault of their own a few kids were running around

they more than made up for it with a free breakfast, free ice creams for the kids and being really friendly

amazing family fun day for the kids, then a great atmosphere for adults in the evening

lovely staff, big room, comfy bed, warm room, good parking

99 for a school kids pack up lunch (small carton of juice, apple, cereal bar and a muffin)

kids loved being able to see the angel from the

.everything except the breakfast

close to facilities and got early check in

wifi fast

kids found some objects in the pool

the food was great, kids meals were excellent and big portions but the sea base was over priced,

and the room was super spacious clean and would certainly recommend the family room it meat the kids had their

enjoyed my stay with my family what i loved about it for families extra play games for kids.

kids loved the swimming pool too

like the fact that we didnt receive any room keys during our stay especially when we had 2 young kids aged 2

staff were incredibly friendly and helpful, and the restaurant next door was nice and great for kids and adults

staff were lovely. very comfortable and warm. breakfast bags were great. kids loved it

there is no lift ,difficult to reach 2nd floor with luggage and small kids

and go out and pay for breakfast elsewhere, not what you want on a sunday morning with two kids in tow

the lady at breakfast who took our room numbers she talked to me and another gentleman about our kids

lovely bar area

reception staff really nice and friendly as were breakfast staff

friendly staff and lovely gym

starbucks on site and room service

size of the family room was excellent extremely good for the kids

not great when you are traveling with family & kids

the blinds didn t close properly waking kids up super early! a small thing in comparison tho!

we all loved it, kids thought it was great

kids got up through the night to use the loo and drunk people falling in from the night out coming

here with my family in a queen room, double bed for us and a pull down sofa bed for the kids

poor quality breakfast no cleaning for a 3 night stay masses of kids running about through

had are anniversary meal last night in the resteraunt and there were people drunk kids under the table mind i

booked a room forbtwo adults and three kids

kids loved the hotel and food

in the restaurant but the hotel manager set up the conference room with colouring books for the kids which was

the kids loved the bunkbeds

very large room, foosball table in reception was fun with the kids.

our room was for two adults and two kids (8 & 5) and it wasn t really big enough

clean and friendly. pet friendly.

when looking at the menu there wasn't anything on there apart from the kids menu

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

taking kids out until after 11 at night

kids menu

all food cooked to a high standard, rooms very spacious & comfy beds, facilities spot on, kids love the swimming

staff amazing breakfast great bed was comfy great for the kids very friendly and accommodating

very accommodating for both us and the bairn, beds extremely comfy, rooms tidy and loved the fact kids were

kids loved it

and nothing was any trouble for him was always happy to help us and very friendly with the kids

fantastic pool with the kids loved using before breakfast

the kids were over the moon with everything which is all a parent can ask for

the bed was perfect, i even got some sleep between cramping and my wife and kids had loads of room to sleep

the kids loved the pool. the breakfast was fab.

no one aviable to help with tray food for kids to room

a rowdy group in bar. kids making a nuisance outside and coming into bar area

room service excellent service

and helpful staff with great range of restaurants and pubs nearby and an additional bar on sight

breakfast queue for hot buffet too long. needed extra staff for busy times. or two stations.

for the first two nights and again in the mornings, there was a large group of foreign kids staying on the same

apart from the lady, we had a great time as usual in leonardo , one of my kids favourite hotels in the world

could have been more fruit, nutella and pancakes for kids.

was put in a disabled room stains on curtains and carpet and cracked tiles kids running about after 11pm

more breakfast choices for kids maybe waffles or

reception said restaurant was not ideal for kids

the kids and myself really liked the rest (croissants, coffee, mini savoury cupcakes etc)

no morning supervisor and lots of poorly trained kids wandering around doing an inadequate job

garlic sauce, very expensive for what it was, and wouldn't recommended that particular meal, kids enjoyed the

we had a cooked breakfast and there was lots of continental options especially for kids

bed is comfy, sofabed not so much but kids were happy anyways

we also travelled with two kids ages 6 and 8 and they also loved this hotel

kids in the pool

perhaps the spa was a bit noisy as the kids was playing in the pool

a very bright smoke detector flashing all night. noisy spa area full of kids.