the lady at breakfast who took our room numbers she talked to me and another gentleman about our kids

great location, breakfast was nice.

great bar and staff

breakfast was excellent and couldn't have asked for more.

friendly staff and lovely gym

kids loved the hotel and food

the rooms were great and was great that the kids were all kept on one floor

great breakfast options. kids loved making their own waffles. staff really helpful

11:30 was very unfriendly, bordering on racist attitude and in spite of having young pre teen kids gave us rooms

booked a room forbtwo adults and three kids

the kids loved the fact you can sit down in the shower cubicle

property is ideally located being right on the sea front, with lovely gardens and parking spaces

great breakfast

good car parking

location, decor, breakfast, quiet, clean

like the fact that we didnt receive any room keys during our stay especially when we had 2 young kids aged 2

and go out and pay for breakfast elsewhere, not what you want on a sunday morning with two kids in tow

so it's hard to get kids washed without getting soaked yourself

staff were incredibly friendly and helpful, and the restaurant next door was nice and great for kids and adults

staff were lovely. very comfortable and warm. breakfast bags were great. kids loved it

the walls and doors were very thin and we even had other kids from down the hall playing knock a door run

to do with kids of an evening no residents lounge so had to entertain a 7 year old in the room from about 8

nothing good for the family and kids

me & the kids cried

wifi hit and miss in some areas

swimming facilities were fab for the kids, really friendly and helpful staff

was nothing we didn't like, kids love staying there, breakfast was lovely and the place was lovely and clean,

breakfast was brilliant, plenty of choice. kids loved being so close to beach and amusements.

didn't like that i forgot to pack the kids swimwear as we missed the pool facility and it looked lovely

the pool was an additional bonus and the kids loved it

the spa amazing, the food amazing the room amazing

excellent staff - in pool area/ ozone area - food fab

the spa was fabulous and so was the food

we loved the room, the restaurant,spa was very good staff excellent

the spa is so relaxing, and the recently added heated outdoor infinity pool is unbelievable on a cold night

room was immaculate and had so many added extras including some sweets on the beds for the kids

very helpful on our arrival, i found it hard at 65 with suit case etc, not being able to leave kids alone,

i had read about that in a previous review and brought a sound machine with us so that my kids could sleep

loved the little extras and hot chocolate/sweets for the kids, very thoughtful and great value for money

the bath water was fine and my kids could take baths, but neither my husband or i were able to shower because

very spacious, the kids loved the space

negative was spa small and pool full of kids

maybe needing a bit of an upgrade jacauzi wasn t very clean kids playing in pool being a bit of a pain no

an old sock and kids lunchable packet under the sofa bed

30 at night from kids running anbout and then the cleaners trying to come into our room 3 times from 09

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

however, the rooms are clean, wifi is strong staff are accommodating and the chef is

to find, plenty free parking for residents, licensed and with its own restuarant

car parking charges were unexpected.

good parking

was a bit too warm and didn t fancy opening the balcony doors through the night when we had the kids

kids options available

room was huge, with separate space for kids

needed absolutely no complaints the people up north are so friendly i love our visits to see the kids

room was great, large bed for adults and split separate space for 2 single beds where kids stayed

warm welcome, kids get wristband and free ice cream. comfy rooms, decent shower, hot breakfast.

one room turned into a very small fitness suite to de stress from kids or keep up with fitness if away for work

kids loved it

the kids burger was pink and no desert that they asked for but got an alternative

the room was lovely mattress a bit hard for me and my partner but kids were fine with it personal preference

the side bed for kids was in very poor condition and making noise at night

there's a fairground for kids and plenty of fish n chip shops

the main bar sitting area kids screaming running round from we got there at 5 pm till nearly midnight was a

and it was impossible to fall asleep with 2 kids before the party was over

i suspect that having to serve a large coach party led to an overstretched kitchen

as a family with kids, we wanted a castle stay on our trip and this one was just awesome

my kids loved it

wifi was a problem having to log in each time. no charging points for ev cars

at the time we stayed, there wasn t any room service due to some staffing issues but if you needed anything

i also had room service from the menu and the portions wasnt that big

it wouldn't put me off visiting again but would probably avoid xmas time if bringing kids

definitely recommend for all people especially with kids

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

blinds let a lot of light in so we woke up quite early, to no fault of their own a few kids were running around

amazing family fun day for the kids, then a great atmosphere for adults in the evening

they more than made up for it with a free breakfast, free ice creams for the kids and being really friendly

facilities for adults and kids amazing and food was

the bed was very confy. the bacon was gorgeous. great parking.

taking kids out until after 11 at night

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter

when looking at the menu there wasn't anything on there apart from the kids menu

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got

parking is off road and private

breakfast options were perfect

there is a large well kept garden to the rear and ample parking

the building had good parking and the rooms were spacious, clean and well appointed

our room was clean and comfortable and breakfast was fabulous

not relaxing as kids swimming lessons taking place

kids bunk beds were very wobbly and made a noise every time the kids moved which meant they didn

pool times for kids was poor

lovely place to stay for a get away for myself & my husband for our birthdays without the kids

charged extra for kids breakfast

had to book urgently in the afternoon for the same night stay for 2 adults and two kids

dinner and breakfast excellent, room spotless, and excellent staff

d good value) food in the restaurant, nice cooked breakfast

reception asked us to go into the bar area,which was decorated beautifully

in the bar were brilliant, the evening meal was perfection, only thing to let it down was breakfast, i ordered

likely going to come back for a night or few to experience the rooms and get a break from the kids

our room was facing the road and since we were there to get a beak from the kids we spend a bit of time in the

bar wonderful, we didnt have breakfast

room service could have been extended to a later hour. by 10pm, nothing was available!

all the staff from the manager and reception to the bar tender and maids were so polite and

the life science centre is also a must visit, especially if you have kids

go repark my car was quite stressful they can also help fit a mini fridge in the room because my kids drink

good wifi and shower was hot every morning

room service food - had to wait 1 hour 20 mins for food

when i arrived but they made every effort to help me and arrange an evening meal even though room service wasn

was very noisy lots of kids running around

the hotel is half full with council tennants & some of them have pets, dogs

the wifi worked wel

wifi required setting up cloud account

for key workers (of which i am one) - good car parking, excellent check-in, available facilities (room service

group of loud lads in the bar early in the evening that spoiled the ambience for a while

gym is tiny but better than nothing.

nice cosy and comfortable bar area with good ambience

room service was terrible

the room was pure luxury, and the complentary free mini bar and sweets was a lovely experience

also they had kids and you could hear

was very poor, lots of screaming kids and families and undesirable people laying on the floor in reception area

room w was only an over head waterfall with no other shower head option which is not suitable for kids

the room service choices. especially for kids.

services for kids were amazing

the kids were over the moon with everything which is all a parent can ask for

room, staff very friendly, extra effort made for kids (own breakfast things and welcome activity

the kids loved the pool. the breakfast was fab.

gym, swimming pool and sauna was fantastic with the kids and the room was very spacious and comfortable

building was fantastic the staff so nice the only problem was swimming pool was very busy but my kids loved it

the windows the cold water for the shower didnot work so i could only have a scalding shower kids couldn't use

we all loved it, kids thought it was great

the blinds didn t close properly waking kids up super early! a small thing in comparison tho!

room was massive, kids loved it

the icing on the cake was a group of drunk kids right outside our room at 4-5am shouting and screaming and

refurb since last time got us much better room and 2 doubles which the kids loved as they didn t like the

room was far to small my kids are fantastic at swimming yet we had to be in the pool with them at all times

pool was blocked off in lanes and left little space for kids to play in as if you were not medium pace or fast

kids enjoyed free access to pool.

in swimming pool not enough space for kids to play (roped off into lanes), disappointing as pool large enough

the kids got pancakes and nutella and the staff were very friendly

longer to check in since we were tired after a long drive and arrived quite late with two young kids

everything excellent, staff friendly, secure car parking. great facilities.

lovely pub n hotel great parking facilities. lovely breakfast and staff were great. booked again

plenty of parking. ideal for the city center, quiet even though on a main road

kids loved being able to see the angel from the

99 for a school kids pack up lunch (small carton of juice, apple, cereal bar and a muffin)

lot of parking spaces, even during busy season

plenty of parking would stay again & recommend

cheap price, clean room, convenient location, easy parking, friendly staff

if i wasn t with kids and had been out partying it wouldn t have been an issue - as it was, it was not

chavy types at the bar screaming kids in the bar

room service very good

steam room wasn't in use that was a shame but gym and sauna were good and clean

the gym and spa is very small and does not have a good selection of work out equipment.

a rowdy group in bar. kids making a nuisance outside and coming into bar area

no one aviable to help with tray food for kids to room

the gym was very small

breakfast was room service due to covid but was on time and very nice

the view was phenomenal, the room service was spot on!

no plastic cups, plates for kids

beach toys for the kids

from downstairs (and therefore likely from upstairs too, so very conscious of trying to keep the kids quiet in

probably have reasons not to have a toaster but this would be useful, especially with kids

we had room 7 and there were 2 adults and 2 kids and it was more than enough room and the facilities were modern

free for my husbands 40th to have a relaxed meal, drinks in town and a good night sleep without kids and dog

cosy feeling, luxurious. great choice for a first night away from the kids

no bar on the premises but lots of the close by

also visited the spa there which was excellent

to pay an extra 10 for fake rose petals think the price should be lowered or buy real ones

bit of noise in corridor but sounded like kids.

where to go and have breakfast really good people and will stay every weekend if available as my kids live in

my partner as its close to the playhouse that we like to go to now and then & ice rink with the kids

the mrs thinks that the artwork was done by the nursery kids in town using a bit of left over paint from the

friendly. great wifi. relaxed atmosphere.. good decor. modern facilities. comfortable bed

it s very very clean every part of this hotel even my kids love it here

hotel, beautiful clean rooms, very friendly staff, decent breckie (especially the sausages) and kids eat free

came with my daughter it was her final mother s day treat from kids a night away for the both of us little

nothing. i was a little nervous seeing kids and party goers but it was absolutely fine!

kids (14 and 10) and me have spent 3 nights in this hotel

staff was polite to serve when kids wanted additional sausages than what was ordered

the gathering of the kids was not an issue, just the engine noises

adele cooked us a lovely breakfast and even made pancakes for the kids

even the kids enjoyed the atmosphere

there's loads of parking and the wifi is excellent

a problem with the hotel but kids running up and down in a room above me untill 10pm and started again at 6am

t help not to compare coz we had those freebies from other hotels, also the swimming pool got no kids section

luckily my kids are old enough to walk and carry their own bags

building is so historic and it is just up the road from the life museum which is excellent for kids

joined rooms for the kids. free minibar.

a very bright smoke detector flashing all night. noisy spa area full of kids.

nice warm pool and kids can access the pool all day so my daughter loved it

have good time with 2 kids, room is big enough for kids to run

, so helpful with my daughter who has dietary restrictions, and very patient with our wild irish kids from

we also travelled with two kids ages 6 and 8 and they also loved this hotel

breakfast was amazing and the kids enjoyed it

breakfast - fresh waffles machines made the kids delighted

the breakfast was good. perfect location and very comfortable stay. me and the kids loved it.

the kids bed sofa bed and was made so couldn't even sit on that

central location breakfast choice was good kids loved waffle's for breakfast

excellent value for money regarding the kids eat free deal

lazy parenting letting kids run about banging on room doors but not hotels fault .

sound proofing between rooms is fine for any normal stay young kids and loud tvs at 10pm/late next door

i found the pizza i ordered for room service so lacking in taste i couldn't eat it and gave it back

of the two disabled parking spaces was apparently the storage for laundry bags which made it unusable

menu for room service is limited to pizza and sandwiches

staff were so kind and friendly, we ordered room service and that was also fantastic and delicious

it has a large kitchen/living room and is equipped with everything you need to feel at home

wish the bar had stayed open a bit later.

both bedrooms ensuite, relaxing lounge nice kitchen

kids loved the robot room service butler beds very comfy, rooms very quiet

booked a double room but for a triple, this meant innthe room next to me where 3 kids who were having a party

the room service robot is something my kids will remember forever

maybe pancakes for kids,chocolate sauce etc( they are on holidays also ud83dude06)

spotless, beautiful rooms, amazing powerful shower,great choice at breakfast, bar staff very chatty

if i didn t have 2 kids under 5 with me i would have went to the premier inn down the road

had a lovely stay brilliant family room for two adults and two kids

i also appreciated the very affordable in-house laundry service

only 6 parking bays first come first served but car park not too far.

wifi needed login via facebook. no option to skip it. google maps take you to the back alley.

i d recommend this hotel any day especially if travelling with kids

very noisy guests younger kids banging doors constantly through the night

service from the guy on reception who helped set up the kids beds and was so friendly and helpful he was

pool is only avaialble for guests at the same time as public so dont go and plan on taking kids in the morning

food is good but trying to eat and have a pint when people in gym kit and kids are running around isn t great

we have kids & it was our break & lie in to enjoy so we was really annoyed unfortunately

apart from the lady, we had a great time as usual in leonardo , one of my kids favourite hotels in the world

bed is so comfy defo worth a night away from having the kids in my bed

- security of it broken so able to fully open the window on 6th floor so dangerous especiallyif kids are in the

also there's a science centre right across the road if u are planning on coming with kids as well there's plenty

we must of went up and down the multi storey carpark trying to find a space not good with 2 kids in the car,we

the beds are comfy and kids are happy

night stay for a football match with our two kids

clean, great facilities, lovely friendly staff, location brilliant, breakfast great even for the kids

location of the is perfect for families with kids specially who are planning to visit discovery museum or life

adequate but small room for family of 4 with big kids!

the breakfast was excellent and in the evening the bar staff supported my every needs

our rooms were clean, the beds were comfortable, and we each chose individual breakfast requests at our pre

next door, room comfortable, nice shower room, free wifi, breakfast very good, friendly

everything especially the fact that i was facilitated with a very early check in.

adults 2 kids and a dog, dog bowl and bed in the room for the pooch

breakfast is way too much and out of line with the industry nationally for an adult let alone kids

a lovely cosy hotel stall was lovely il definitely be back and with the kids this time

very good for families with kids

bunk beds for the kids in a separate area, good facilities

covers i manged to knock my leg off the very hot radiator, no injury but could be dangerous if kids in the bed

(never mentioned it to reception though) which annoyed the kids but as we were only there one night and checked

moreso for people staying more than one night especially with kids

lovely room. perfect size for 2 adults with 2 young kids

breakfast was very limited for kids