even the kids enjoyed the atmosphere

adele cooked us a lovely breakfast and even made pancakes for the kids

staff was polite to serve when kids wanted additional sausages than what was ordered

the gathering of the kids was not an issue, just the engine noises

our room was on the front and had a sea view (which was wonderful even on a dull day) plenty of parking

room was immaculate and had so many added extras including some sweets on the beds for the kids

very helpful on our arrival, i found it hard at 65 with suit case etc, not being able to leave kids alone,

i had read about that in a previous review and brought a sound machine with us so that my kids could sleep

the bath water was fine and my kids could take baths, but neither my husband or i were able to shower because

loved the little extras and hot chocolate/sweets for the kids, very thoughtful and great value for money

food drinks room service we had the lot and the whole experience was first class

the spa amazing, the food amazing the room amazing

of the spa facilities wasn't available, however this was clearly explained by a lovely member of staff

the spa was fabulous and so was the food

little bit of a problem finding a lounger around the pool, with many people leaving towels and/or robes on

had to book urgently in the afternoon for the same night stay for 2 adults and two kids

had to book urgently in the afternoon for the same night stay for 2 adults and two kids

breakfast was great - help yourself fruit & cereal etc

the bar was nice we had a few drinks before we went to our party it s such a lovely setting so well

showed me how to get to town and where to park my car so we can travel without worrying about car parking during

the tv, bathroom door didn t close, fire alarm going off at 1am, scared the life out of the kids so we ended

needs more life in the bar etc there s so much potential for the hotel

their tvs in their rooms, cheap products usually fail quickly so are a false economy, plus the wifi code given

receptionist told me there was room service when i checked in, told me to call 0 to speak to reception, later

didn t work, wifi wasn t good enough to work the tv, bathroom door didn t close, fire alarm going off at

location car parking outside central location next to railway station friendly staff clean

cheap and well located with free parking

free parking & short walk to shops & restaurants

kids options available

were kids running all around in the corridors down the stairs knocking on doors

needed absolutely no complaints the people up north are so friendly i love our visits to see the kids

was a bit too warm and didn t fancy opening the balcony doors through the night when we had the kids

room was great, large bed for adults and split separate space for 2 single beds where kids stayed

screaming kids running up & down the corridors, slamming doors

kids menur could be a lot better

just all round great place, even better if you have kids

for an early check in if possible when booking due to looking after kids during a funeral reception and wanted

place very friendly staff fantastic food brilliant beer garden plenty of space for kids to play will be going

kids bunk beds were very wobbly and made a noise every time the kids moved which meant they didn

kids were governed by time for the use of the spa facilities

pool times for kids was poor

kids loved a little night away , food was amazing and breakfast was fab loads to choose from

lovely place to stay for a get away for myself & my husband for our birthdays without the kids

kids beds were great

separate section with single beds for the kids which was great for everyone

also kids running along the corridor in the early hours

my kids like chinese food so we ordered takeaway delivery to days inn

having to leave. the kids wanted to live there.

service from the guy on reception who helped set up the kids beds and was so friendly and helpful he was

breakfast and additional facilities are in the other locations and while you are with a small kids running out

very noisy guests younger kids banging doors constantly through the night

i d recommend this hotel any day especially if travelling with kids

table and chairs in kids area for breakfast not clean

no food, no kitchen on that night but italian restaurant next door was good

parking was limited, but was to find a spot.

ample free parking

also the wifi signal can t reach to the

parking

given that we spent a bit of time between rooms checking on the kids, and trying to shower etc, it didn't feel

poor wifi

we ordered breakfast the day before for the morning and the food was also wonderful

loved everything about the hotel, the breakfast the following morning was amazing

wifi connection in room

we were shattered after a 9 hour drive and kept awake by the school kids and then the cars turning up to collect

i travelled with my 3yo and is was ideal, deluxe room had plenty of space and the kids menu in the bar was spot

location great, right on the park and large bath tub, great for the kids.

no wifi reception inroom

i chose not to have breakfast so could not comment

after finding one i was told the cleaner never showed up and the bar staff was left to clean all the rooms

centrally located, great staff, cheap bar downstairs

reception and bar staff were good

place, nice bar and excellent staff

the owner who showed us to our room was friendly and kind, the bar also looked great

the kids used the on-site pool (free) and enjoyed themselves

the kids really enjoyed the pool

grand kids dessert was not as described, brought it then asked if we need a spoon

had something to eat in the hotel bar, so it wasn t to much of an inconvenience, though the kids were hyper

one in the bedroom section and one in the living room section which was perfect for us as the kids could watch

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn t the best

great location, very good wifi and great hot water

more like a small apartment with sitting area and kitchen facilities

two bedrooms, one of which had the tv, sofa, kitchen and we also had another area with armchairs

it's really just rooms over a pub so no food but our room had a small kitchenette (no post or pans but a

children are allowed in the pool would have been useful as it was not a relaxing environment with kids

great location and a fantastic family room that the kids loved

t feel hugely amenable to kids, pool is definitely more for adults and kids felt frowned upon

kids chicken nuggets were a bit spicy so kid would not eat them (world's pickiest kid to be fair

guests were sniffy when the kids were loud playing in the pool but that's to be expected with older swimmers

the lady at breakfast who took our room numbers she talked to me and another gentleman about our kids

room service is only available till 5 pm so you need to get down at the reception, in case if you

friendly staff and lovely gym

staff, the cleaning staff are doing a fab job (they never get a mention usually), and the buffet breakfast was

starbucks on site and room service

one bed missing for one of the kids and lack of shampoo.

exellent wxperience for kids to see behind tv-show

the room fit four of us (2 adults, 2 kids (14, 11)) comfortably

a long journey i was hoping for a menu to suit kids and adults/ home cooked food and comfy bar area, there was

amazing wallpaper decorates each room spacious room, the kids had a blast with a corner bath

didn t like the fact that there was a kids party on when we were in bar having a quite drink trying to any

kids running around in the bar area

kids running past nocking on door and running away from 6

most of the staff just kids, no conversation or manners though the older ones

team were lovely - great with the kids (and the dog

kids without bottles

value for money a kids breakfast bag of fruit (apple or banana) kids yoghurt and a bottle of orange or apple

breakfast was very simple- the kids were happy but we would have liked a wider choice

it was dirty, mouldy and i didn't feel comfortable having my kids stay there.

the tv wasn t special but again the wifi worked a treat

great breakfast options. kids loved making their own waffles. staff really helpful

11:30 was very unfriendly, bordering on racist attitude and in spite of having young pre teen kids gave us rooms

poor quality breakfast no cleaning for a 3 night stay masses of kids running about through

booked a room forbtwo adults and three kids

the rooms were great and was great that the kids were all kept on one floor

they were great with the kids and were generally very flexible and helpful

was lovley and comfortable, kids loved it

staff great with kids

wifi was available only at the bar area downstairs; it would be fantastic if available in the room

bathroom every 2 minutes; the tv only worked on some channels - no bbc; the bathroom was dirty; wifi didn't work

my kids loved it

as a family with kids, we wanted a castle stay on our trip and this one was just awesome

there are plenty of rooms on the ground floor with easy access to parking if that is more suitable to your

we had a lovely meal in the library bar prior to the event and an amazing breakfast the following day

the wifi connection could have been better

the kids loved the fact you can sit down in the shower cubicle

the breakfast was sent to the room and included yoghurt, fruit and fresh bakery produce

breakfast was a real highlight

lovely accommodation and a nice continental style breakfast.

good breakfast good parking

me & the kids cried

the walls and doors were very thin and we even had other kids from down the hall playing knock a door run

nothing good for the family and kids

to do with kids of an evening no residents lounge so had to entertain a 7 year old in the room from about 8

wifi doesn t work in bedroom at all

there is no lift ,difficult to reach 2nd floor with luggage and small kids

and go out and pay for breakfast elsewhere, not what you want on a sunday morning with two kids in tow

kids running up and down corridors banging doors

like the fact that we didnt receive any room keys during our stay especially when we had 2 young kids aged 2

staff were incredibly friendly and helpful, and the restaurant next door was nice and great for kids and adults

there s no kids menu available you have to ask bartender what s for kids- and he tells you

the pool was an additional bonus and the kids loved it

swimming facilities were fab for the kids, really friendly and helpful staff

perfect location for a day at the beach with the kids , bonus of a swimming pool

here quite often as the kids love to stay here

the room was lovely mattress a bit hard for me and my partner but kids were fine with it personal preference

kids loved it

one room turned into a very small fitness suite to de stress from kids or keep up with fitness if away for work

really friendly staff, great location close to beamish and other activities for kids.

kids eat free

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

wifi was not free

the only gripe is it should be free wifi as most places offer this

only thing i could comment on was the trees round the disabled parking were overgrowing and it made it difficult

the bar / restaurant area has a continental feel

you want to use the pool it belongs to the gym next door that is used for kids swimming lessons at weekends so

for what i payed i didn't expect it to be as nice and clean as it was bed were so comfy the kids loved the

it s close to a venue we were going to and it had a pool for the kids

only thing i'd say is maybe a little kids area would be good just for like

kids were in the jacuzzi and it didn t seem well maintained

of choice from cereal, hot food, continental and even had a waffle maker which i am sure the kids would love

breakfast the first day was a little manic, kids running around in breakfast area, trying to find where things

breakfast was excellent with loads of choice - the kids loved the waffle machines

very small, one bed was a sofa bed which was uncomfortable and the queens bed is very high for kids to reach

rooms are quite small, at least ours was, so when the sofa bed is down for kids, the space is very

it was dirty, tiny and full of kids dive bombing into the pool

very spacious, the kids loved the space

negative was spa small and pool full of kids

was a bit noisy- but that waa just the wedding party's kids who were bored and running around bless them

the jacuzzi bath was a big hit with the kids

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

it wouldn't put me off visiting again but would probably avoid xmas time if bringing kids

definitely recommend for all people especially with kids

walking around the street with all your luggage isn't good when you have 2 kids in tow

plus, along the beach there is playground for kids with separate swimming pool for only kids

the sofa bed for our two (growing) kids was a little small but we appreciate it would be difficult to get two

the room heater on for our arrival, the room was the closest room i have ever stayed it and the kids had to

modern clean and comfortable. staff were great and breakfast made to order was spot on.

room, awkward shaped bathroom, fitness suite was smaller and less obulant than described and had kids swimming

kids thought it was posh as the suite we were in was very big

our kids' room was not next to our (parents') room.

of food i gave a 10 pound tip it was that nice breakfast was amazing booking again to bring kids

pancakes on the breakfast buffet would make the kids happier