property was just what we needed. a night off from the kids and some peace and quiet.

wifi on in the rooms on the first floor and no

website misleading as there is actually no spa available to all guests, which is implied

of free parking, nice clean room, comfortably bed

service, accommodation and delicious breakfast, surrounded by beautiful countryside

fabulous outdoor eating and drinking areas perfect to relax in sunshine with amazing kids play facilities

are lovely & would be perfect for families as there looked to be a very nice play area for kids

was a get away from the kids

wifi connection in the pub/hotel communal areas very poor

brilliant breakfast

every night there was a prom / kids party but to be fair music and noise stopped around

the room service menu was very comprehensive and didn't disappoint

loved the stables bar and restaurant.

not over priced, breakfast very good a lot of choice, the hotel was quite , well decorated wifi very good

no gas in the kitchen. limited breakfast and dinner options.

we had an evening meal which was very nice (good kids menu aswell) and the breakfast was excellent, plenty of

liked the golf facilities and excellent food

we had an evening meal which was very nice (good kids menu aswell) and the breakfast was excellent, plenty of

that the restaurant closes so early on a sunday, we were staying obviously and couldn t get room service either

the bar and bistro staff were lovely, nothing was too much trouble

it wouldn't put me off visiting again but would probably avoid xmas time if bringing kids

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

food was amazing would definitely recommend the women were absolutely amazing with our 3 young kids

definitely recommend for all people especially with kids

had kids running up and down the corridor and shouting on until bout 10pm as there had been a function

kids loved being able to see the angel from the

99 for a school kids pack up lunch (small carton of juice, apple, cereal bar and a muffin)

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

lot of parking spaces, even during busy season

very friendly staff. comfortable clean rooms. plenty of parking in an excellent location.

swiming pool was a hit gor the kids

my friend and our three kids , two are 12 and one is 9 stayed saturday to sunday, we were very impressed with

staff amazing breakfast great bed was comfy great for the kids very friendly and accommodating

it was all clean nice pool for the kids. big room

kids menu

i hadn t realised that kids ate for free so that was a lovely surprise

one room turned into a very small fitness suite to de stress from kids or keep up with fitness if away for work

the room was lovely mattress a bit hard for me and my partner but kids were fine with it personal preference

warm welcome, kids get wristband and free ice cream. comfy rooms, decent shower, hot breakfast.

really friendly staff, great location close to beamish and other activities for kids.

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

nice breakfast included, pleasant staff at night in the bar and in the daytime

access and exit to the m1 and plenty of parking onsite

spacious bedrooms and wifi was good

the lady on reception/ bar was fantastic and our evening meal was lovley

and modern comfortable beds kids very happy with the tv channels lol breakfast was nice and plentiful location

enough to move room , on the saturday night while mum s and dads where getting drunk at the bar kids were

everything, kids loved the breakfast

group of people came in with guns which obviously was for the sport shooting but made us and my kids feel

breakfast good plenty of choice especially for kids, great parking, in the middle of everything fab place will

as a family with kids, we wanted a castle stay on our trip and this one was just awesome

my kids loved it

absolutely beautiful and spotlessly clean, setting is amazing in a quiet part of town, ordered room service on

good wifi despite the thick walls and the place has a lot of character

the room was very comfortable and convenient for parking

they were great with the kids and were generally very flexible and helpful

staff great with kids

was lovley and comfortable, kids loved it

information given on check in ie breakfast, wifi, covid 19

they were great with the kids and were generally very flexible and helpful

the icing on the cake was a group of drunk kids right outside our room at 4-5am shouting and screaming and

size of the family room was excellent extremely good for the kids

kids got up through the night to use the loo and drunk people falling in from the night out coming

we all loved it, kids thought it was great

no lamp in room, kids don t like sleeping in total darkness, had to leave a set of main lights on

amazing family fun day for the kids, then a great atmosphere for adults in the evening

facilities for adults and kids amazing and food was

they more than made up for it with a free breakfast, free ice creams for the kids and being really friendly

blinds let a lot of light in so we woke up quite early, to no fault of their own a few kids were running around

free parking and wifi was a bonus

i never expect breakfast to go. that was quite disappointing for my kids.

had to clean the inside of the cupboard to put our clothes in as there was so much dust and my kids room smelt

the nicest part of town and there was a lot of noise from a bar close by, locals (kids and people arguing in

we had a family emergency and we unexpectedly needed our 2 kids to stay with us even though we had only paid

with lots of school kids/youth near the park etc

was put in a disabled room stains on curtains and carpet and cracked tiles kids running about after 11pm

- security of it broken so able to fully open the window on 6th floor so dangerous especiallyif kids are in the

for the first two nights and again in the mornings, there was a large group of foreign kids staying on the same

also there's a science centre right across the road if u are planning on coming with kids as well there's plenty

bed is so comfy defo worth a night away from having the kids in my bed

we also travelled with two kids ages 6 and 8 and they also loved this hotel

bed is comfy, sofabed not so much but kids were happy anyways

, so helpful with my daughter who has dietary restrictions, and very patient with our wild irish kids from

nice warm pool and kids can access the pool all day so my daughter loved it

friendly staff, lovely clean property, beautiful spa with great hours (including for kids 7am-9pm)

the beds are comfy and kids are happy

so not really a family room if kids are a bit older

rooms were perfect along with the breakfast ! 54 for 2 adults and 2 kids fantastic value

we must of went up and down the multi storey carpark trying to find a space not good with 2 kids in the car,we

clean, great facilities, lovely friendly staff, location brilliant, breakfast great even for the kids

a rowdy group in bar. kids making a nuisance outside and coming into bar area

no one aviable to help with tray food for kids to room

room service for meals was very good and the food great

20percent off dinner was very nice and breakfast was fresh and tasty

the bar area was lovely for an evening drink/ meal

only one lift working, running machines in gym not working

staff were so kind and friendly, we ordered room service and that was also fantastic and delicious

early check in, great location and friendly staff.

room was clean and check in was easy our room was ready early so paid 10 to get early check in but if it

it has a large kitchen/living room and is equipped with everything you need to feel at home

the kids bed sofa bed and was made so couldn't even sit on that

breakfast - fresh waffles machines made the kids delighted

the breakfast was good. perfect location and very comfortable stay. me and the kids loved it.

central location breakfast choice was good kids loved waffle's for breakfast

breakfast was amazing and the kids enjoyed it

kids really enjoyed staying over and they really enjoyed their activie

a real bonus, especially with kids

the small fee for the leisure facilities was more than worth it, the kids loved the pool

about the property was brilliant we had time at the spa with the kids and was brilliant

a problem with the hotel but kids running up and down in a room above me untill 10pm and started again at 6am

the kids loved the pool. the breakfast was fab.

the staff were really kind and friendly with the kids when we went down for breakfast

room, staff very friendly, extra effort made for kids (own breakfast things and welcome activity

the bed was perfect, i even got some sleep between cramping and my wife and kids had loads of room to sleep

fantastic pool with the kids loved using before breakfast

a minor design thing, the kids could not see the tv from their bunk beds and they had to jump in with us, b

it s very very clean every part of this hotel even my kids love it here

came with my daughter it was her final mother s day treat from kids a night away for the both of us little

we had a great room, the view was stunning and the kids loved the bunk beds

nothing. i was a little nervous seeing kids and party goers but it was absolutely fine!

if i wasn t with kids and had been out partying it wouldn t have been an issue - as it was, it was not

chavy types at the bar screaming kids in the bar

the immediate area was quiet but only a short walk to great bars and restaurants

equipped with a mini bar, tea and coffee facilities, hairdryer, ironing board and room service if you required

on 10th floor, although smallish, overlooked the quayside, the breakfast was all we needed and fresh, the location

the jacuzzi bath was a big hit with the kids

an old sock and kids lunchable packet under the sofa bed

it was dirty, tiny and full of kids dive bombing into the pool

spa swimming pool shouldn t be full of small kids screaming and jumping in and throwing things around

negative was spa small and pool full of kids

maybe pancakes for kids,chocolate sauce etc( they are on holidays also ud83dude06)

kids loved the robot room service butler beds very comfy, rooms very quiet

booked a double room but for a triple, this meant innthe room next to me where 3 kids who were having a party

the room service robot is something my kids will remember forever

butler robot was brilliant for room service

bunk beds for the kids in a separate area, good facilities

the room was spotless and was great to have the kitchenette for the kids to have snacks and breakfast when they

brilliant location,room was perfect for us and two kids who absolutely loved the bunks!

breakfast is way too much and out of line with the industry nationally for an adult let alone kids

young kids couldn t manage the numbers and no one in management position to oversee

free for my husbands 40th to have a relaxed meal, drinks in town and a good night sleep without kids and dog

cosy feeling, luxurious. great choice for a first night away from the kids

also visited the spa there which was excellent

the extras - like rose petals strewn throughout the room and bathroom.

was pretty much perfect except wifi is very poor (and has been every time i ve stayed here).

was very noisy lots of kids running around

hotel claims to be pet friendly and the only thing in their policy is that charges apply, and only a certain

car park with 3 ev charging points easily accessible

friendly staff, clean and great wifi for a hotel

friendly place lovely clean room a d great full english breakfast and nice sports bar 5* from

the room service choices. especially for kids.

room w was only an over head waterfall with no other shower head option which is not suitable for kids

services for kids were amazing

was very poor, lots of screaming kids and families and undesirable people laying on the floor in reception area

also they had kids and you could hear

the life science centre is also a must visit, especially if you have kids

go repark my car was quite stressful they can also help fit a mini fridge in the room because my kids drink

the wifi in he hotel was very poor

very clean and excellent staff we got checked into room prompt and late check out great stay

fact that the bar shut at 11pm

room service for dinner was fast and the food was very good

from the concierge, hotel reception to the bar staff where we had a quick bite to eat and a drink

the room was pure luxury, and the complentary free mini bar and sweets was a lovely experience

staff first class.... reception, bar and restaurant

group of loud lads in the bar early in the evening that spoiled the ambience for a while

slammed closed, hearing people drunk in the middle of the night, the people above us sounded like kids running

breakfast is awesome with a fantastic choice and the spa area is good when kids aren't around.

kids chicken nuggets were a bit spicy so kid would not eat them (world's pickiest kid to be fair

t feel hugely amenable to kids, pool is definitely more for adults and kids felt frowned upon

loved our family room, it was great for us with 2 adults and 2 kids under 7

our room was facing the road and since we were there to get a beak from the kids we spend a bit of time in the

likely going to come back for a night or few to experience the rooms and get a break from the kids

open wifi network is insecure.

the courtyard for pre dinner drinks and bar are was very comfy

the hotel has a very comfortable lounge and bar near reception, with a cosy fireplace and multiple seating

the room fit four of us (2 adults, 2 kids (14, 11)) comfortably

a long journey i was hoping for a menu to suit kids and adults/ home cooked food and comfy bar area, there was

one bed missing for one of the kids and lack of shampoo.

amazing wallpaper decorates each room spacious room, the kids had a blast with a corner bath

sofa bed for kids bed was very hard.

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter

when looking at the menu there wasn't anything on there apart from the kids menu

taking kids out until after 11 at night

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

kids loved the pool & the room was a very good size.

one in the bedroom section and one in the living room section which was perfect for us as the kids could watch

friendly and helpful staff, delicious food and accommodated two fussy kids by making 2 sandwiches that were not

the kids used the on-site pool (free) and enjoyed themselves

the kids really enjoyed the pool

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn t the best

more like a small apartment with sitting area and kitchen facilities

great location, very good wifi and great hot water

the bar has a great atmosphere we will definitely be

it's really just rooms over a pub so no food but our room had a small kitchenette (no post or pans but a

excellent value for money regarding the kids eat free deal

lazy parenting letting kids run about banging on room doors but not hotels fault .

sound proofing between rooms is fine for any normal stay young kids and loud tvs at 10pm/late next door

good breakfast ate in fratellis restaurant one night which was surprisingly good helpful having ev charger on

of the two disabled parking spaces was apparently the storage for laundry bags which made it unusable

after finding one i was told the cleaner never showed up and the bar staff was left to clean all the rooms

centrally located, great staff, cheap bar downstairs

reception and bar staff were good

place, nice bar and excellent staff

the owner who showed us to our room was friendly and kind, the bar also looked great

adequate but small room for family of 4 with big kids!

complaints - great hotel and located near to the city centre - staff brilliant throughout - bar facility adequate

good facilities within the room, tv, tea/coffee free wifi

everything especially the fact that i was facilitated with a very early check in.

the breakfast was very good cooked to order and the lady serving us evey morning was so lovely

is in the middle of a farm in the middle of nowhere and still it is good, there are cows for kids to

plenty of parking, good hosts

breakfast was fabulous and the room was comfy and clean

wifi info in the room needs updating but i was able to find out the info easily directly from the

and the food in the restaurant was delicious, well presented and reasonably priced, the bar area has an open

(never mentioned it to reception though) which annoyed the kids but as we were only there one night and checked

even my kids noticed that

breakfast was very limited for kids

covers i manged to knock my leg off the very hot radiator, no injury but could be dangerous if kids in the bed

moreso for people staying more than one night especially with kids

very noisy guests younger kids banging doors constantly through the night

table and chairs in kids area for breakfast not clean

i d recommend this hotel any day especially if travelling with kids

pool is only avaialble for guests at the same time as public so dont go and plan on taking kids in the morning

service from the guy on reception who helped set up the kids beds and was so friendly and helpful he was

room and the location is excellent for anyone who has kids staying in jesmond for college

kids at university and living in jesmond

basin had part hanging off hard but comfortable bed not a great kids choice on menu from spy

this is bit difficult with kids

gave us a room far away from everyone else because we had kids which was good.

very clean and well laid out and the kids had separate single beds

the wifi was not too good and the tv in my bedroom was not connecting to netflix

limited parking spaces

lovely room, good wifi.

the only negative was the bar drinks weren t the best.

kids were governed by time for the use of the spa facilities

pool times for kids was poor

lovely place to stay for a get away for myself & my husband for our birthdays without the kids

the spa and pool. great enjoyable experience with the kids. beautiful grounds.

kids loved a little night away , food was amazing and breakfast was fab loads to choose from

kids even commented

shared toilet/bathroom facilities as we had kids

noisy guests letting their kids run around the corridors till 1am.

my kids are disgusted

very noisy kids were running till midnight, smell of sigaret smoke in room although it says no smoking

the kids loved the swimming pool, which although small was never too busy and always quite warm.

hotel very near the airport the staff were very friendly my grandson loved the kids corner with toys

affordable yet like 4 stars. there's kids area with variety of toys and books.

mostly the staffs attitude, amazing with the kids and really made it worth while

kids loved the pool and the

the kids got pancakes and nutella and the staff were very friendly

longer to check in since we were tired after a long drive and arrived quite late with two young kids

parking is ample and free

check-in, free parking, friendly and helpful staff

plenty of choice on the breakfast bar and a large full breakfast if you preferred