tv didn't work on wifi

of a lift, decor tired, there was a wedding in the room next to the restaurant with people and kids running from

felt sick had to leave early, get the kids out of it

breakfast excellent and bar was cheaper than the pubs around

staff were very helpful with providing dinner room service and a phone charger!

location,the the bar,the the friendly happy polite staff from bbb front of house,to bar staff, catering and

some breakfast items was very over cooked make guest aware the mini bar is complementary

bar staff young and could do with more training however they were very pleasant

the bar area and location were the best parts.

king lounge & bar were very good and the setting typically old very british style

no room service.

hotel is pet friendly

get me from my room to reception,i was lucky to come across a vey kind gentleman (he was taking laundry in the

is a nice hotel and the rooms are nice as well and good bar and lounge area

very clean and modern hotel with good lounge and bar spaces

hotel and they let us have an early check in for 10

t like but a few things i suggested to mif could improve the room which was to put in a small bar fridge so

initial teething problems wifi wise- but having only just recently opened it s perfectly

size room practical with everything you need good wifi very good location at walking distance from the very

very good wifi

breakfast

rooms, lovely staff and a great breakfast

quirky and unusual, with friendly staff and a tasy breakfast, what more could you want

location, good value, great breakfast included, premises attached to a quirky pub, cute little roof terrace with

everything.. great decor.. perfectly located. friendly staff. very clean.. fab breakfast

located in a lovely small village near winchester, easy access to m3. plenty of parking.

quite sure what to expect after reading some mixed reviews but when we arrived the bar area was very busy but

ample parking and the b and b was easy to access from the main road

wifi has a programming error, but the staff were able to sort it out after we

comfortable room, new bathroom, lots of free parking, breakfast was good.

you need room service

great location for our golf the next day. hotel roomy and staff excellent.

overcharged kids meals too expensive dated rooms dated bathrooms booked 1 king and 1 double paid more for the

very helpful staff took a pre-food order over the phone as the kitchen would be closing as we arrived

lots of space for parking in a very quiet rural location

rooms are a great size, wifi in all the rooms i've stayed in 3,8,26 is very good.

helpful with lots of information on where we could get food etc, great to be able to take our pet into the room

& spacious room / loads of hot water/ all staffover 3 days incredibly pleasant & helpful/ really pet friendly

parking is very limited

wifi was sporadic

great and quiet rooms with rock-solid wifi

easy to park. great spa facility fabulously friendly and helpful staff

it was nice to have the swimming pool etc for something to do in the hotel

vomited and the staff were so nice and helpful as i got the area cleaned up and my wife took the kids back to

spa was amazing, no extra cost, so much to do with little children as well

the lovely lady behind the bar was rushed off her feet which was great to see but we had to ask again for a

online it says you had continental breakfast but when i phoned the bar i was offered

nice little bar and garden

parking good

car parking a bit limited when we first got there but it was a friday

charge for using gym or pool

unexpectedly great pool and gym receptionist very amusing

food, gym and cleanliness

amazing bed, swimming pool great, breakfast wonderful

gym noise sunday morning was a bit loud, but not

only ten minutes from. portsmouth ferry. friendly staff. comfortable rooms. nice bar next door.

the wifi

rooms were excellent plenty of parking

is free wifi, an excellent breakfast and there is a wide choice of meals in the evening

wifi maybe

the description of a spa is hotel is challenging paying for parking the breakfast was fried and not grilled,

i didn't use the wifi but my phone reception/4g was fantastic

kids disappointed the pancake machine didn't work in the morning breakfast

we had room service which was amazing and the breakfast was great

room service options, there should be a better menu to choose from as room service always cost

lovely cosy bar ,the food and the man behind the bar that took the time to welcome us and give us a bit of

there was parking for 3 vehicles only and i was luckey to get the last place.

really cosy and comfortable bar with really good pub food

breakfast is must have

breakfast was very good

great swimming pool which they let us use after we had checked out

one wee niggle our room 121 was right adjacent to the laundry cage station at 07: 15 the lorry turned up to

the room has a lovely large bed, decent tv, fridge, room service, and free spa toiletries

gym, pool, sauna and steam rooms

restaurant room service everything apart from bedroom

request for early check in was accomodated and lunch of fish and chips was delicious

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

the staff were charming and helpful. i enjoyed my tea & cake, dinner & breakfast very much

its rare we have a night without kids, and so we both woke up feeling like new people

we were then denied room service despite placing an order (in person because the phone wouldn t work), within

young girl behind the bar was amazing and helpful when it came yo sorting a meal for my elderly dad the staff

comfy bed fast wifi hot shower

place, staff where fantastic, especially the bar staff could not do enough for you nothing was to much trouble

breakfast was plentiful and items were replenished whenever they started to run out

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn t do

enjoy our stay in the one bedroom suite with my two kids

only wanted to use the swimming pool as i am pregnant but would have had to pay 35 which was disappointing as

we love the bar and restaurant downstairs and the balcony views of the cricket pitch

breakfast was great a lot of choice , we booked a room with a balcony , we had ringside seats to

would have been nice to keep the kids snacks and drinks in

everything, room , parking.breakfast.

the room was very nice and spotlessly clean as was the rest of the hotel also breakfast very nice and staff

breakfast service poor. tables not cleared during & well after guest have left the table

parking was easy and internet good

very nice accomodation nice bar area with nice atmosphire

the noise from the bar below

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

wifi very rarely worked during our 2 day stay

the room was above the bar and being friday night it was quite noisy again our fault for not checking

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

customer service from all members of the team lovely restaurant food very nice charlie's bar very cosy free

think the only thing is that you have to speak to reception for the wifi code instead of it being accessible in

the bar and restaurant wasn't open but this didn't ruin our stay and staff were happy to recommend

the staff are friendly and helpful. the pet friendly room.

good and young lady on reception night i arrived so friendly and helpful with parking and room service

the pool is great staff all fantastic and lovely with kids

room service also not clearly signposted still not sure if it exists

plenty of parking, check in easy and staff very warm and welcoming

bar is good value for money

my hubby bought kids swimming goggles coz he didn t know i had carried some with us when we went to the shop

great breakfast

superb location and great continental breakfast

breakfast was amazing, mrs chris loved the pastries

they changed the yogurt and kind of fruitin the breakfast to my preference

breakfast was via room service and just pastries which weren't cooked properly.

ample car parking space

lovely room disabled facilities for me nice bar nice staff lovely breakfast

comfortable room, good breakfast

to stay somewhere near paulton’s park that doesn’t break the bank and where staff is used to kids (knocking

breakfast contract

lovely helpful staff, relaxing bar area and the breakfast had a great selection.

need concierge need more stuff for room service need more cleaning

the kids loved it

is very polite and it's so clean bar staff are friendly too and chatty i always choose

my 3 year old son it's perfect so many kids here too

clean, comfortable, good parking and we'd stay again

car parking for 2 cars, possibly 3 if small, so i had to street park 100m away.

helpful with parking etc

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered

limited off street parking, not helped by one guest s bad parking.

it was clean and central. excellent wifi.

did not have breakfast but the staff where very helpful and friendly just had a coffee in reception would

fantastic breakfast, friendly staff, comfy bed

bath way to high for old people or kids to get in or out

very good breakfast and strong wifi

would have liked a self service laundry

i loved that i could bring my pet with me. it was great as not all hotel allowed. easy check in.

i just wish that 2 adults and 2 kids could stay in one room

place for travellers and people with kids

basic but very clean room with a good shower. very good wifi.

the pool, the room, kids play area

location, pool and pet friendly

great location for food , shops and things to do with the kids near by

nice breakfast, central location, friendly staff swimming pool

big room, was at a good price, had late check out

nice bar with little beer garden outside

good location and handy for the bar downstairs

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

if you needed an early night you would be unable to sleep

quality facilities and it, wifi including tv with netfix

parking is a bit tight

location,nice cosy bar area,good selection of drinks

location with free parking right in the centre of the historic town

and parking available

was impressed that instructions in the event of a fire alarm were handy, but i could not find the wifi code in

free wifi and very comfortable room, serviced everyday

very modern, lots to do in the bar area downstairs and enjoyed a free cocktail on arrival

you can easily connect your device to their large wall tvs in the room so the kids could watch netflix

convenient location, friendly stylish bar/reception area, comfortable bed, good shower and wifi, handy automatic

delay getting our twin room ready (we asked for an early check in, if possible ) but resolved half an hour before

like the fact you had an iron and iron table in room nice big bathroom great location plus free wifi

the wifi

i liked the style and the beds were comfortable. the kids loved it.

wifi didn t really work in our top floor room but it wasn t a problem

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

10% discount card for the bar was a great bonus too

the only thing was we wanted to sit in the bar to wait for our room and the wouldn t let us

i had the single room at the top and there was no disturbance from the bar activities

the wifi signal didn't reach out room

the wifi hardly ever doesn't work in the room 5.

com prices was for the basic room - no parking, no discount in the bar or breakfast, pet charges, inconvenience

the kids loved their mezzanine bed and have now pronounced this their

liked the late check out, although we left very early, the radio was on with some nice jazz in the room when

love this hotel ive stayed here a few times now and kids love it

love this hotel ive stayed here a few times now and kids love it

such a value for money, friendly staff, lovely executive room, nice spa area, nice restaurant

all was good a bit dated swimming pool

gripe was my daughter couldn t join me in the gym or jacuzzi

only comment l would say is the pool hours for kids coyod be a little more flexible

treated well upgraded room with extras had room service excellent

stocked bar and snacks in room

the bar and breakfast service was terrific and fun

lobby and bar with relaxation space was wonderful.

our beautiful room (big bath, great shower, comfortable bed, gorgeous design), the deli bar had a lovely ambiance

the deli was so cosy and beautifully furnished with that gorgeous fireplace

location was good and wifi throughout hotel.

staff were super helpful and we had room service for our evening meal which was very very nice

rooms, the location is perfect for shopping in southampton and also i gym and pool is a

for me the perfect hotel. lovely people, lovely views, great breakfast & pool & gym as well.

wasn't at all impressed with the all day/room service menu, but the breakfast was good.

we loved that there were two restaurants at the hotel, a rooftop bar, a gym and a spa - the hotel literally

also the kitchen had no utensils or cleaning products

i had to complain and ask to move tables as it felt like i was in the kitchen

we had a car blocked in by a laundry van for 20mins

a little small pool

harpers is also pet friendly

it exceeded our expectations - it was easy to find & there was plenty of parking

great welcome in the bar and very professional and friendly management and staff, very dog friendly

location with plenty of parking and a great breakfast harpers main attraction is its steak restaraunt -

food was outstanding and the wifi the fastest i have seen in most places i have stayed

hotel is a 10 min walk from paultons park, which was very convenient as we traveled with kids

was marketed as adults only and children in the bar area only until 7

lovely old hotel/pub, very querky and creaky, kids loveditsatmosphere.

great place to stay with kids and very close to paultons park

very dog friendly, we got a ground floor twin room with plenty of space for the dog crate, good wifi and

loved that this hotel was so great with kids but still kept its class.

special kids toiletries and cutlery in the restaurant

friendly bar staff

more bar staff required though thise working did a very good job

the late night room service was unable to provide gluten free bread for a sandwich despite it being available

the wifi also proved difficult to log into

everything, from easy parking, to how clean it is, everything, our room was just lovely, staff so nice, and

com that there will be extra charges on top(for kids beds), which you do not get notified about on your booking

might have been an off day for the kitchen.

on the second morning there was a problem with the gas supply to the kitchen - only tea, toast and cereals were

free parking but not sure if because of covid 19 restrictions or machine not working ?

the wifi was disappointingly slow and sometimes non existent

wifi was not great kept losing connection.

we couldn t have a bar snack after 7:30 pm when the bar snack menu was left out , take them away if people

we had a bar meal outside in the evening which was lovely and very

wifi didn't have a password so it was easy for us to hop on

more than adequate car parking, a very big plus

ample parking

lovely hotel with perfect room and view nice people and good food in the bar below the hotelroom

the bar and restaurant was beautifully designed with tables well spaced and comfortable chairs

good wifi

the shower was amazing. and the hotel overall very clean. also like the gym and sauna

have liked some seating around the pool to relax and read a book, but it s not that type of spa pool

they could have more sort of fruits for breakfast, but there was nothing i didn't like.

the gym and faciloities - fantastic

there were ev chargers in the car park which was very convenient as it meant i didn t have to search around

room, bar restaurant, well kept garden, patio

of parking, welcomed on entrance to reception

there was nothing in room to help us eg: menus room service nothing

great location, staff friendly. pet friendly. loved the grounds of the hotel and the walks.

parking was good and there's a rapid

food and comfort were great. staff were exceptionally welcoming. parking was plentiful.

very slight problem - wifi accessibility is sometimes quirky, but we have found this can be solved by sitting

late on a sunday evening so knew we wouldn't be able to have dinner but we had a drink in the bar which was

running up and down the corridor slamming doors in the early hours and giggling like a bunch of kids

i was unpleasantly surprised by a 5 charge to deliver room service

room service at night slow if people checking in.

free car parking

when i called for room service i was told

parking

the family room could have been cleaner in some areas (bathroom) and when asked for additional room service

used room service and they forgot about us

the fault of the hotel, but loads of under attended small kids running around

wifi was very slow in the room - not a problem for me but teenager was a bit put out

was lovely using the pool after a nice hike

very slow wifi. could have been the location though. busy road outside.

property is clean, breakfast is amazing. location ideal. off road parking

spotlessly clean. very friendly. easy parking. nothing too much trouble

plenty parking, recommend you stay here if in the area

owner, clean bright room with everything we needed, superb breakfast and great choices, easy parking

the pool and spa was nice &

i had a brilliant time at the hotel booked in advance for the spa treatments etc

modern and good bar facilities.

50pm and she was lovely breakfast was also good and the room was perfect

it was quite a climb up and down to the gym ( very well equipped gym)and swimming pool ( that was great and

their anniversary party at your hotel rang up a few days in advance to try and secure us an early check in

pet friendly and free gym. near shops like tesco and many fast food restaurants walking distance

late check out

the gym and pool area were small enough to enjoy and the bar and restaurant were spacious and welcoming

staff friendly and helpful. location ideal for my trip. ev charging point very beneficial.