everything other than wifi

took 40 minutes to successfully order room service

lots of variety for breakfast, they were giving kids packs out on arrival and they had set up a movie room with

we never felt at ease waiting for them to pick us up as it was always rush rush to get buggy and kids into the

there is no guest laundry.

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

superb location and great continental breakfast

if being very picky breakfast was delicious and well presented but perhaps a choice of breakfast cereal

breakfast was via room service and just pastries which weren't cooked properly.

they changed the yogurt and kind of fruitin the breakfast to my preference

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check

very friendly and i even got an early check in

wifi didn t really work in our top floor room but it wasn t a problem

the lift was an old fashioned style not great for the kids

bar area good martina is great

slow wifi and the checkout time would have been better at 11am

place for a night out, situated over the bar on a busy street, the room was surprisingly nice for a pub/hotel

is in a terrific location for both strolling through the historical district and choices of bars and restaurants

the wifi signal didn't reach out room

good wifi

the evening staff were very pleasant! drinks were very reasonable! late check out was great !

you can easily connect your device to their large wall tvs in the room so the kids could watch netflix

pet-friendly (with a small extra charge) lot of commercial amenities nearby where to grab some food

easy parking really cheap late check out time which was

staff friendly and love fact bar open all night

i was a little worried about him going up alone but the kids loved their den bed so it wouldn t put me off

nice that it's pet friendly too so the dog could come with

modern with kitchen. clean. everything!!

staff are very friendly and go the extra mile, and i particularly appreciated the good wifi and the fact that

design of the rooms it much like studio room checkin was smooth and rooms had all you need expect laundry

good wifi

room, big bathroom, big breakfast good wifi good shower polite staff excellent value for

free parking good bar and meals. also breakfast is absolutely excellent

the staff are friendly and helpful. the pet friendly room.

i was charged 15 extra for the 'pet' room

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly

great atmosphere! nice staff comfy bed good wifi good food

cosy bar area

stocked bar and snacks in room

the deli was so cosy and beautifully furnished with that gorgeous fireplace

there s laundry for 5 and dryer for 4 in the hotel, paid by card; this was awesome

shower was hot,beds were comfy,kids were happy

car park is a noisy saturday night playground for local kids into tbe wee small hours… right outside the front

bunk bed is fun for the kids

late check out just in time to board the ship

on breakfast, if selected

stayed in at the bar and drank in the evenings instead of going out as so comfy and

fantastic breakfast, friendly staff, comfy bed

room clean. good facilities. free wifi. staff excellent staff. no faults. price excellent

very good breakfast and strong wifi

property was in a great location, easy parking and comfortable room and facilities like the gym

wifi was very poor when i stayed and there was limited hanging space in the wardrobe, but other

spacious room and comfortable bed. strong free wifi. restaurant was good.

all was good a bit dated swimming pool

fabulous facilities, amazing room (we got an upgrade) & wonderful pool

spa and pool facilities really good

nothing. just wish i d brought my swimming trunks. pool looked fabulous.

loved the spa but the pool area and hot tub are a little dated in comparison to the rest of the hotel facilities

the only problem was that the wifi wasn t stable all the

we only stayed for one night and used the swimming pool in the evening and morning

excellent breakfast and polite, efficient staff

view was excellent, quite room on the 5th floor and room service very good considering the covid 19 proposed

our ship was docked close to the hotel so we walked the next morning after a wonderful breakfast to the celebrity

hotel gym

felt more like eating in a kitchen

no information about the wifi when checked in

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

the gym & pool where well equipt & a welcome distraction for the evenings as i was on my own

water in room good location for me from railway station 10 mins walk family party brought dogs as pet friendly

staff were all so friendly from reception to the bar/restaurant staff

clean, comfortable, good parking and we'd stay again

limited off road parking.

the was no parking outside in the car park outside the front of the property so i had to park down the road

car parking for 2 cars, possibly 3 if small, so i had to street park 100m away.

helpful with parking etc

nice bar with little beer garden outside

with everything feeling new, tv which you can set up your netflix account for your stay with free wifi, shared

free wifi was a bonus

if you needed an early night you would be unable to sleep

the room itself was clean and tidy. free wifi.

and parking, as close to family

we couldn t have a bar snack after 7:30 pm when the bar snack menu was left out , take them away if people

friendly excellent staff. food was great. room lovely. parking available. location brilliant.

moment we arrived and taken by young lady behind bar to our room her smile and helpfulness was super

other than a few wifi problems nothing worth mentioning.

hotel appeared to be run by kids and there was absolutely no sign of any leadership

everything, from easy parking, to how clean it is, everything, our room was just lovely, staff so nice, and

might have been an off day for the kitchen.

kids want to come back which they never do

hotel appeared to be run by kids and there was absolutely no sign of any leadership

the description of a spa is hotel is challenging paying for parking the breakfast was fried and not grilled,

was inevitable, especially having a young family next door with dad actively encouraging the kids to run around

pool or spa given the space you have entertainment for the evening would have been a good idea kids menu could

i didn't use the wifi but my phone reception/4g was fantastic

wifi network not secured - didn't use for this reason

food price was i little over priced for adults but good on kids meals.

excellent early breakfast, comfortable and warm room, very helpful staff.

under the circumstances it was an exceptional stay, brilliant evening meal in the room, great wifi and tv

comfy bed fast wifi hot shower

we tried out the adventure golf course in nearby hedge end, which was great fun

very good breakfast

pet friendly, great breakfast, close to my family so very convenient, bad weather so late arrvial

no wifi in the rooms; no mobile phone signal either.

you will be greeted by very friendly 24hour reception, safe parking, large rooms with lovely soft towels

of room service after 9

very proffessional service, room service and food outstanding.

wifi

breakfast was great a lot of choice , we booked a room with a balcony , we had ringside seats to

room above the kitchen

wifi stopped working in the morning, so was unable to do any work.

lovely room disabled facilities for me nice bar nice staff lovely breakfast

welcoming wifi was brilliant staff were brilliant

free parking

wifi is poor as is tv channel options

oh and not enough working usb ports on plugs my kids have specified

free wifi and good quality is also a reason i always stay here if

nice modern hotel with clean rooms and facilities. pool and hot tub are nice.

could hear the gym music quite early in the morning and late, stopped at 10pm

i would have liked room service to have been more flexible and longer

lack of food options as the only room service place stopped serving really early.

amazing hotel in all. well kept and updated. pool and gym were awesome.

room was clean, enough space, good wifi, badhroom was nice and clean.

the spa and restaurant staff are really friendly and helpful too

the property was clean and a lot to do even for kids

lovely enclosed kids area

location, good amount of parking

bar area very clean and comfortable

wifi wasnt great

it exceeded our expectations - it was easy to find & there was plenty of parking

everything you could need in a room also a very nice bar and restaurant

use of gym and pool was a real bonus

great parking

great value & nice selection food on the menu for dining & room service

deserts- tasty, and the kids menu had great options

pool was open to every age group, went with daughter and granddaughter, they loved their stay too

wifi very rarely worked during our 2 day stay

the noise from the bar below

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

evening bar staff were friendly, bed was comfy

the room was above the bar and being friday night it was quite noisy again our fault for not checking

property was easy to find with parking

friendly staff, good communication, home cooking. parking space.

wifi was very slow and weak iny room, too slow to stream tv

off road parking available

property is clean, breakfast is amazing. location ideal. off road parking

wifi was very weak and made working very difficult especially with limited phone coverage.

staff all very friendly and efficient. food to a good standard very pet friendly

the food was amazing but took a long time which the kids struggled with a bit

great parking on site

a family friendly as well as pet friendly hotel was just what we needed

have used potters over the last couple of years as it was pet friendly, we have family near here and so come

very efficient but also very friendly food was lovely bar area clean and inviting room was spacious and

the quiet idyllic location, plenty of parking, the delightful staff, tasty meals

very clean and friendly reception and bar staff

wifi in room was non-existent

breakfast really nice

lovely old hotel/pub, very querky and creaky, kids loveditsatmosphere.

rooms nice and garden area great for the kids

dinner was excellent and the bar staff were friendly and helpful

good steak meal on arrival and full english breakfast with everything included

location and general vibe from the evening and at breakfast

breakfast service poor. tables not cleared during & well after guest have left the table

travelling with our dog, which is why we chose the chromwell arms, as they advertised as dod / pet friendly,

as for my pet beagle ella - she wouldn t recommend going anywhere else

and i was expecting to have the deluxe room, but the superior king had been appointed for the pet stay

thin duvet- we asked for a second and room service bought it up no problem - shame the original was so thin

despite the central location and a bar on the ground floor, there was no noise at night; it s a pleasantly

after a hectic night out we sat with a couple friends in the bar for a quiet drink to unwind, the night staff

staff were great with the kids

request for early check in was accomodated and lunch of fish and chips was delicious

my only minor issue was the use of the pool area

bad wifi, had to pre book use of leisure centre

i was able to grab more mugs from the bar though

helpful staff, restaurant,bar and room service menus quite varied. very clean and quiet room

liked gym accessibility

bathroom had his/ her sinks, a spa bath ( super ) & good quality toiletries/ white fluffy towels

it said online that they had a bar at the hotel but it wasn t really open while we stayed.

parking space was limited but always managed to find a space

the deluxe double with spa bath is great, very comfortable and spacious

the breakfasts were fabulous and the bar drinks lovely and very reasonably priced

breakfast was great, huge choice. pool was great for a dip with kids.

it is pet friendly which was great as we could bring our dog with us

had a fantastic night's stay and enjoyed using the spa facilities, especially the steam room, jacuzzi and pool

no room service.. limited menu for dinners

spa is nice

property is beautiful we enjoyed walking round the gardens and loved having room service the burger was absolutely

only issues being the wifi reception was poor and at breakfast when it was busy there didn t seem to be enough

wasn't any changing rooms for the swimming pool and our room had a few cobwebs and spiders in the corners

plenty of parking

lots of parking available so had no trouble parking - like you do at some hotels

wifi not reliable in the room- couldn't work there coffee and tea supplies not replenished after

wifi didn't work at all.

because our room wasn't directly above the pub, we were not able to access the wifi

ample parking and the b and b was easy to access from the main road

was first class , staff polite, parking was ample and the building had a good old atmosphere

online it says you had continental breakfast but when i phoned the bar i was offered

the lovely lady behind the bar was rushed off her feet which was great to see but we had to ask again for a

friendly staff; very good prices for food; lovely atmosphere in the bar; easy parking; rooms really comfortable

location, plenty of parking, warm welcome from staff - super meal in the pub in the evening

lovely location and plenty of parking

lovely room and superb breakfast. friendly staff.

it was our anniversary and they put petals on our table at dinner

excellent breakfast, staff very attentive and friendly

thing for us, was that our room was right above the bar so at night it was a little noisy however this was only

location at the stag hotel and staff friendly , nothing was any trouble , good to have car parking

our bike we could park near our room on a private parking

clean, lovely breakfast and pet friendly

comfortable bar lounge

staff were very friendly ,when they found out my dog stayed in our room during breakfast they made us an extra

lovely big rooms well equipped kitchen , comfy beds big tv

great breakfast rooms lovely comfy beds

great welcome, lovely rooms, superb breakfast.

there was parking for 3 vehicles only and i was luckey to get the last place.

breakfast was very good

a warm welcome, bar is lovely and happily still busy for a village location

the bar seemed a bit rundown.

the bar is a friendly and welcoming area, although i didn't get to have an evening meal, the breakfast

they were short staffed but it was not apparent as the two bar staff made up for it with their enthusiasm and

friendly staff, good size room with big bathroom and pet friendly

wifi signal poor

great family hotel, but not obtrusive for those without kids there

thought about making the whole place appropriate for kids, which was lovely

must be hard for the high chairs to be cleaned well between kids - but they weren’t up to standard

they went all out to make us welcome - they provide baby monitors so you can chill in the bar after dinner and

setting for hotel was beautiful...breakfast was lovely and all staff very friendly

amazing facilities. pool was lovely and room was spacious with comfortable bed.

breakfast could have been included for the the price

i had to comment on anything it would be the english breakfast, it really isnt all that

loved the spar the food was fantastic and the staff from reception to dining room and from the bar to the kitchen

more veggie main meal options on the room service would be good too

the restaurant & bar are very good & the staff friendly & attentive

station is less than a 5 minute walk away and if travelling by car there is plenty of parking available

plenty of parking

nice outdoor area with bar and pizza bar

the bar man on our arrival was extremely welcoming and very efficient with his service

room perfect location, great breakfast

the honesty bar downstairs was also a nice touch

the bed was extremely comfortable and the breakfast was delicious

oh and the honesty bar is a lovely touch

the walls are: as a result the wifi is not really good

chose the hotel because of its location and because it was pet friendly but everything exceeded our

the restaurant had great food as did the breakfast

breakfast at the weekend was a bit late for our kids

as was breakfast

our room was a pet friendly room which was covered in mound and smelt of damp

the parking is very good as is the location of the hotel

breakfast overlooking the solent was perfect and the hotel is extremely pet friendly

not been made aware this was a pet friendly hotel

they could also do with upgrading their plug socket availability and wifi in rooms

if i had to say one thing the car parking is first come first served basis but in practice was not a problem

parking is easy and you would struggle to find a better location

parking at the front is small however, additional parking elsewhere

the lounges and the honest bar was a nice place to end the evenings in

we particularly loved the lounge area with self serve bar - it created a great atmosphere and felt like we were

only problem was there was only limited parking on the top level

no wifi (unless you can use the sky hotspot)

food good. good location. parking on site were good.

the wifi needs sorting, could connect on my phone but not on my laptop

the breakfast was pretty poor as well, no sugar etc on tables, kids style cereal on display with no bowls or

breakfast, everything was freshly cooked and the service as throughout excellent, professional and

great breakfast. very comfy and big bed. lovely garden.

parking was tight

wifi was a bit weak and sketchy

great location, friendly, relaxed hosts. super breakfast!

parking wan't easy

free wifi was good and very necessary

little guest house with a lovely bar central location staff very friendly and helpful, breakfast is in cafe next

breakfast next door in the cafe was delicious

), the breakfast was bad and the wifi didn't work in my room

lovely cosy room, great bar with open fire, food was fantastic and the staff were great too

this was due to it being above bar at 46, people passing in the street below until 3am or 4am in the morning,

to share a bathroom, but only one between 5 double rooms was nowhere near enough there was a kitchen, but

location in the center of cowes, comfortable room, good communal kitchen with tea and coffee making facilities

rooms, lovely staff and a great breakfast

everything.. great decor.. perfectly located. friendly staff. very clean.. fab breakfast

quirky and unusual, with friendly staff and a tasy breakfast, what more could you want

bed was really comfortable and the wifi worked well

lovely breakfast

the tranquil feel to the hotel and relaxed atmosphere i think a spa would be a game changer as it has that feel

super bar with a massive range and service to match

loved the small bar which was open late and enjoyed the local

from bar area on saturday night

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

for this as it makes the place acceptable the room had all the basics - tea/coffee a plus tv and wifi

high quality room for an inn, with comfy beds, tv, wifi, large bathroom & shower

you can starve restaurants are plenty all over around the location , and a bar at same premises

switches off every 5 minutes, tv asks for wifi everytime it is switched on

raffaele, karen, joe and the lady at the bar (i didn t get her name) did their best to help in a timely manner

there are many quiet spaces to sit in the hotel and a large bar area with views of the cathedral

room was great, location perfect, room service meals ... yummy!

room seemed to be next to the laundry room

room service available

laundry let them down as had t change twoels that were marked