staff were very pleasant and helpful en suite was very good and bar facilities

location,nice cosy bar area,good selection of drinks

i rang the hotel from reception to ask for help i watched the gentleman answer the phone at the bar on the cctv from reception

early bar closure

lovely bar with delicious food

needed blackout curtains in the room. wifi was intermittent

comfortable room, great food, staff very helpful. safe parking for motorbike.

country inn, with very well appointed rooms, really friendly staff, and an excellent bar and restaurant, with a great selection of food and drinks

dodgy wifi

wifi dropped in and out frequently could have made life a lot easier if it were reliable

rooms are a great size, wifi in all the rooms i've stayed in 3,8,26 is very good.

staff was helpful in allowing us an early check in. cheap.

we had a problem getting into wifi, unfortunately we were late arriving at the hotel and by that time we did not want to disturb

couldn't get on the wifi. toilet seemed to flush forever. could have been warmer

perfect to break a long journey home with kids

minor issue having to go outside briefly to get to rooms from bar entrance

the bar staff were so friendly and funny and made us feel so welcome

the style of the bar and hotel was just what i was looking for for an overnight stay.

staff and food and bar atmosphere and right near highclere, very nice staff so accommodating, clean and comfortable,

staff was able to arrange an early check in and early check

free parking and wifi

the wifi and mobile signal was very poor.

checking in away from the main bar may be more customer friendly as area was busy with regulars

great staff, nice room in separate building, comfortable bed and good shower. wifi was good.

wifi was fast

and oh why does nobody provide a bar of soap

rooms were clean and comfortable, the food was lovely and the traditional bar was friendly and warm

fabulous location great freindly bar area good food in the restaurant

a pleasure to stay at a proper english pub with great bar staff and a lovely proprietor

we had our evening meal in the bar and the food was fantastic

lovely comfortable room, good wifi and great breakfast!

but i have to say just a small thing, the first day i had to make the sofa-beds for the kids myself

breakfast was delicious and staff were lovely and friendly overall great

the twin room (no 7) was clean and spacious enough, all staff were cheerful and friendly whilst breakfast was

the breakfast was delicious, and although the hotel was full, the staff were really attentive to

the staff were very helpful and the breakfast very

plenty of car parking

convenient car parking and great location for surrounding sights

says on website it has room service but doesn t offer this feature

parking, good facilities

wifi didn't work in our rooms

patchy free wifi

lovely lounge and bar area and a very pretty garden

room service very poor choices and overpriced also

poor response to room service requests.

room service complete with table cloth

wifi really fast

no room service.

prompt room service with a good choice of menu available in the room

for popping in and out of the hotel during the day and very generous extra hour for late check out

initial teething problems wifi wise- but having only just recently opened it s perfectly

very good wifi

hotel and they let us have an early check in for 10

size room practical with everything you need good wifi very good location at walking distance from the very center of

food was very good and the locals in the bar were friendly and talkative

wifi wasn't great either

we had a long flight ahead of us on the day of check out and were allowed to have a late check out which was wonderful

hotel - great food - comfortable bed and really nice staff they even gave us secure overnight parking for 3

is quiet, nearby the river and we enjoyed taking energy with some drinks, dinner and a great breakfast

location, good value, great breakfast included, premises attached to a quirky pub, cute little roof terrace with fantastic

breakfast

veggie breakfast option was delicious, plus there was a selection of extras to help yourself, including

the full english breakfast included was brilliant cooked to order & kept us going the entire day til the evening

great breakfast. great location.

to go to bed eventually as the bar was closing

location, plenty of parking, warm welcome from staff - super meal in the pub in the evening

breakfast good bar area, drinks prices not excessive staff were very attentive and with a pleasant

lovely location and plenty of parking

online it says you had continental breakfast but when i phoned the bar i was offered

charming bar area with lots of character

wifi didn't work at all.

and tiny thing but the wifi sign-in page is really temperamental

mattress a little soft, wifi needs improving.

quite small but it was clean & had everything i needed including tea coffee making facilities & wifi the staff were polite, the bar & restaurant were lovely and both my evening meal & breakfast

it was very comfortable, accessible and welcoming. i loved the gym and the food.

was convenient for the golf course

early check in accomodated

arrival 50 minutes early after travelling 3

our room was immaculate. it faced the main rd. we had a view over the golf course.

wifi in room was non-existent

room service was polite, speedy and delicious but a tad expensive

the room service menu stops at 9

room service can t manage a sandwich after 5pm only choices are full meal or a starter off

nice helpful staff. plenty of parking, nice food too. i would stay here again.

the staff were excellent and our early check in was much appreciated

staff were welcoming and friendly the bar garden was good only stopped overnight but everything we needed was provided

comfortable room good bar with great staff

food was good, breakfast was a continental help yourself we plenty of

bar noise couldn’t be heard in our room so slept well in comfy bed

clean room with great extras including espresso coffee, delicious sloe gin and a fabulous cooked breakfast included in the price

actually to nitpick the avo toast for breakfast was supposed to be sourdough but it was cheap white bread - they must have run out but

and the food was amazing - either in the bar area or the restaurant, breakfast was fabulous and dinner was delicious

breakfast excellent

we did not have a drink in the bar but it is beautiful

bar with tv

rooms are clean, bed was really comfy, everything you need in the rooms the bar downstairs has great drink offers and friendly locals in there too

friendly staff close to the town .the rooms were clean and fresh.nice bar with good food

bar was a bit chilly, the gas fire in the beautiful fireplace didn't throw out much heat but

helpful staff in accommodating a very early check in and a remote and very late arrival

c coffee machine)

great breakfast.

its rare we have a night without kids, and so we both woke up feeling like new people

fantastic breakfast , very professional staff, excellent service

the staff were charming and helpful. i enjoyed my tea & cake, dinner & breakfast very much

and i would have liked to have gone for a walk had it not been pouring down on both evenings room service menu not over priced compared to some places

wifi fluctuated and not always available in our room. ok in main hotel building.

was a bit tricky to find the parking which was closest to lakeview lodge coming back from reception

excellent staff and service, very good food in restaurant and hotel set amidst the beautiful golf course

wifi not good i am afraid.

of secure wifi

we didn t have wifi for our stay, i picked this because wifi was available as i needed to work remotely in the

very comfortable warm welcoming room and bed great nights sleep and great breakfast especially the one modified to my wife's tatse with no fuss at all

breakfast excellent and we booked an evening meal to have with family

very nice accomodation nice bar area with nice atmosphire

was comfy, shower was good as was the wifi, so that's the essentials signed off

also a great breakfast

at a pinch the bt wifi having to login constantly.

t limited) managed to get space, good wifi & location.

excellent breakfast and really friendly staff

wifi signal not very stong in the room

a nice sports bar with a few small rooms upstairs and a shared bath room

shower out of order on the top floor. couldn't connect to wifi on the top floor.

free wifi available in rooms

nice bar friendly staff warm atmosphere

cosy public rooms; good range of beers at the bar with a cosy open fire

you can get a hot breakfast but we did the quick breakfast bar and it was wonderful as we started our day

understandably, there was no room service or hotel restaurant open given the day

only small issue was the wifi.

6 spaces so told to park 10 minutes away in multi-storey car park which has no security cctv with kids loitering about

wifi not available in room. bathroom a bit small. net curtains need replacing

the prices were ridiculous for the room , at the bar . breakfast was marginally too expensive

the 5pound charge for room service.

there is ample parking and the wifi is very strong

we had breakfast served in our rooms and it was a perfect service

room was large, picturesque and comfortable, shower was powerful, breakfast delicious

food was great and the bar area very nice, breakfast was good

staff were all very helpful from manager to bar staff to delightful lady serving breakfast

presentation of restaurant and bar was in keeping with the building to

excellent breakfast

free parking hot water amazing stuff all perfect

spa and pool facilities were great

plenty of parking close to hotel

the spare beds for the kids in the family room were very uncomfortable

as a members of spa or gym, etc

the saturday night with it no being over busy the bar staff were very slow i think a couple may have been new starters

needed a late check out and with out hesitation the staff sorted it

excellent food, great bar service, comfortable & warm room.

away between christmas and new year at the pheasant - the weather was awful so we sat in the bar all afternoon by the fire, had a delicious dinner (the food is really very good) and a relaxing

it was warm, friendly and sociable as we checked in in the bar where there was a lovely fire burning in the hearth

the spa facilities were excellent

the spa and restaurant staff are really friendly and helpful too

wifi could have been stronger

ev charging station on site

staff, especially in the restaurant and bar area were absolutely amazing

the ice bath in the spa was brilliant, and the gym was buzzing

amazing bed, swimming pool great, breakfast wonderful

breakfast was excellent, beds very comfortable, staff very helpful and polite

unexpectedly great pool and gym receptionist very amusing

spa facilities and gym could be open longer.

i had room service from a menu with a good range of choices which arrived in goid time and was reasonably

breakfast food was very dry

clean tidy friendly. helpful staff good food ease of parking

we didn't have breakfast so, can't comment on the food

also parking was excellent and the restaurant breakfast good

wifi wasnt free and was a little expensive, i ordered room service, it was just ok.

it was a peaceful stay perfect for a getaway from the kids :d

check in/check out friendly staff great location for paultons park child friendly kids eat free room service efficient which made a long journey better as was not waiting around for

very close to pepper pig world

very close to pepper pig world (reason for travel) extra bonus kids eat free with a paying adult which was a nice

i also had room service which was excellent too

lessons for kids

bed, lots of room, i didn t eat here as my schedule didn t permit but there is a 24 hour room service available and the pool is open

but most of all really happy to be able to have use of the pool and gym in the morning before i checked out

had 1 room service meal it was average

a massive plate of food but if you only ordered scrambled eggs on toast it would struggle to be a kids size breakfast

dinner was excellent and the bar staff were friendly and helpful

everything was great, the room, hospitality, the ambience in the bar at night,

they served guiness in the bar. the breakfast was beautiful. the room was really comfy.

breakfast really nice

excellent location, great value comfortable room, and great choice for breakfast.

only ten minutes from. portsmouth ferry. friendly staff. comfortable rooms. nice bar next door.

slow breakfast service; kitchen staff not friendly

easy parking

accomodation,super comfortable room and bed,breakfast included a really lovely stay i recommend this hotel and i will be returning

clean, friendly staff, great area, unbelievable food

on ceilings, dirty floors in bathroom, sink didn t drain away, couldn t get hold of staff for room

eakfast was superb)

we ordered room service and had breakfast

the staff were welcoming and friendly. comfy room. ample parking. great food.

ok for couples but maybe not for those with kids establishment states that it provides robes and sleepers but it doesn t have these in the

friendly and attentive staff, excellent value for money-i stay a bit here as its near my kids boarding school and it grows on me more and

of car parking with bays which would accommodate the largest suv

great in the daytime for kids around the bar/restaurant area

was quite difficult to connect to wifi as they wanted e-mail addresses, name, life story before you could connect

lovely room disabled facilities for me nice bar nice staff lovely breakfast

it is nice to see the recent facility addition of a snack bar and bigger selection of drinks at the bar

was thrilled that bar open all night , could get beverages all the time and breakfast very tasty

breakfast contract

breakfast

wifi did not work

breakfast is always superb, nicely presented with plenty of choice

she made sure the bar was open when we all got back

property itself had great car parking on site, clean reception area and generally nice ethos

parking easy. staff friendly

had to wait whilst with my young kids it wasn’t busy

the pool was lovely and warm, perfect for the kids

room, bar restaurant, well kept garden, patio

very friendly, helpful staff throughout the hotel

did use the bar for a few drinks tho & very nice sofas by the fireplace

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

breakfast was amazing, mrs chris loved the pastries

superb location and great continental breakfast

the breakfast surpassed our expectations and i would most definitely stay here again

they changed the yogurt and kind of fruitin the breakfast to my preference

if provide some kids facility would be bonus.

funeral, i was seeing family as it was the day before the funeral and my husband went and played golf with some old work pals

calmness of the staff, always accommodating everyone, even when there are 20+ families with young kids ( peppa pig world visitors

food price was i little over priced for adults but good on kids meals.

the breakfast was excellent and the room was very clean and the facilities in the room were excellent

super friendly staff, allowed early check in which mattered the most for us after a 14 hours flight and road from heathrow

friendly staff good wifi very clean fast check in

wasn t overly impressed with the room service food quality, the chips were hard and cold and the pizza wasn t very

is good reception team were amazing

took 40 minutes to successfully order room service

we had a baby with us we used room service & found the portions slightly small for cost of

spa facilities, location and staff

dining area and kitchen a real bonus

was such a lovely place, our kids decorated the room and the staff were so nice with it and we absolutely loved the place

room service was very good and quick, although there isn t the biggest choice of food and it is

great parking

the room was spacious and warm and we had plenty of fresh towels

good kids meal

breakfast buffet offers a good range of delicious food in a pleasant restaurant

plenty of parking - just installing ev charge points too, but not active yet

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and was told yes so they washed his jeans and socks which were covered in blood

we enjoyed a delicious supper, especially the chicken caesar salad and the breakfast was also very good indeed

bar open

stayed in at the bar and drank in the evenings instead of going out as so comfy and

fantastic breakfast, friendly staff, comfy bed

the room service was amazing, food was very good and service very prompt and easy to order

swimming pool and sauna and gym were great

the bar area was nice. food was great.

to use the pool and kids in the way so we couldn't do any laps i think there should be set times for children to use

staff were all so friendly from reception to the bar/restaurant staff