nothing really - pool looked a little small but serves a purpose.

to book a table for dinner even though the pub affiliated with the hotel was not busy and room service was not available even though we had been told it would be

the wifi the speed was very slow but that's to be expected from a hotel in the middle of a forest, it

swimming pool, restaurant serving food all day, and the additional ‘bounce’ activity for kids during half term was very much appreciated

lots of parking and lovely view of the heathland and ponies

wifi was erratic and top room with roof slope disappointing

i really couldn t fault it. fabulous mini break! room service option would be nice :)

the staff were so friendly and helpful - letting us check in early and offering free parking.

good wifi

and parking, as close to family

com that there will be extra charges on top(for kids beds), which you do not get notified about on your booking confirmation

kids want to come back which they never do

my kids were happy and found many intriguing things to engage their interest

as well as biscuits the shower very powerful and plenty of hot water towel basket nice touch breakfast superb lots of choice well presented, all staff very friendly and

hotel was beautiful and the staff was so helpful , the room facility's was outstanding and the breakfast was amazing we actually said the chef was a credit to the hotel food was outstanding

over priced, continental breakfast deffo far to expensive

limited car parking if arriving during the day

a beautiful hotel, lovely gardens, pool was great, never too busy

room service breakfast was very well priced - works out the same as dining in the restaurant

more veggie main meal options on the room service would be good too

and bar staff really friendly and food was lovely

comfortable, lovely staff, cosy bar area, good breakfast, fantastic room!

the kids stayed home this trip, but this would be a great bonus to any hotel/pub if you're staying with

next to brockenhurst college so parents park in car park waiting for kids and generally a bit hectic at 9 and 4 but this is just a minor informative comment that

a suite, but the bedroom was smaller than my kids standard king size

there’s adult only spaces but milk and cookies for the kids

breakfast was excellent and the staff extremely friendly and helpful.

outside pool looked a bit murky and was quite small

sprawling old house but with a modern spa attached

amazing for a relaxing time with the kids

will definitely go again and bring kids next time to see this beautiful area

made extra effort to arrange the room for early check in and with flowers

breakfast was great, freshly cooked and good quality produce

loved the extra touches, organic local products, honesty bar and tea and cake on arrival

the staff couldn't do enough. faultless room and service. tasty breakfast and generous.

nice bar and close to lovely local shops

right on high street, the small touch of a personalise card for my partner, and the breakfast was delicious

we had drinks on both nights in the salt bar and were looked after by a super attentive friendly bar tender marino

breakfast was english and continental

beautiful building and decor. lovely bar and restaurant and outside space. fabulous bedroom too.

had thought that all our family would be sleeping in one room but in fact the kids had a separate room within our own little apartment which was much better than we expected

the bar area in lovely with a log fire on cold nights

breakfast was superb, lots of choice

was good except the service at breakfast when only half the meal arrived and the staff had to be asked 3 times for the rest of it

the staff were absolutely fantastic especially sergio & the bar manager

wasn't at all impressed with the all day/room service menu, but the breakfast was good.

the location was perfect, the kids loved the swimming pool.

evening bar used for coffee and recommended

location, great views from room and on-site gym.

staff, nice breakfast taxi drivers were great

location, rooftop bar, pool and spa

we love the big spacious rooms, spa facilities and location

room service prompt

we treated the kids ( who study in southampton) to a special stay and meal

plus always meet lovely locals in the pool and jacuzzi area who give tips of places to dine and visit

the bar and breakfast service was terrific and fun

stocked bar and snacks in room

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly delicious breakfast

lobby and bar with relaxation space was wonderful.

our beautiful room (big bath, great shower, comfortable bed, gorgeous design), the deli bar had a lovely ambiance with a great food and drinks menu, and the location was perfect for

we love the idea of the gym session together and the poil

we also used the room phone and room service which was perfect

staff we met from reception, to concierge, room cleaner, room service were so professional, pleasant and super helpful

after we were told that could have late check out for then to have housekeeping to come straight in while we were in bed not only once

good wifi

gym was closed unfortunately nothing other than that.

very helpful staff. very convenient laundry room.

room and nicely different to a standard hotel room, perfect for a night away with the kids before travelling on

laundry room needs to have better instructions - or at least for americans

helpful and friendly staff, with well stocked bar and good gym

very friendly and i even got an early check in

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

bar with very good atmosphere and selection of beers

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

bar area good martina is great

an early check in was facilitated without any fuss

early check in & didn't wait ling for food.

to get an early check in that was nice

the evening staff were very pleasant! drinks were very reasonable! late check out was great !

very friendly staff lovely hotel loved the bar and games area

was very friendly, location was great, swimming pool is very good for kids

drinks at bar expensive but room was great value so can t really complain

the gym was basic but had the things you needed to get a relatively decent workout in

open reception/play area for kids great and safe for them to be playing there

swimming pool and sauna and gym were great

bar but could use ibis sister hotel accross the car park

would have liked a self service laundry

really like the bed, comfortable and i fell asleep so fast, nice location, a small bar can use, it’s a bit simple but has almost everything i

staff didnt know much about the bar or what lager was

can do late check out at 11

the bar was also nicely stocked and there were some board games in the lounge for when you want to

no kids menu for evening food

staff are amazing and so helpful providing us with an early check in and late checkout

thirdly need to advise that children's breakfast is not included in the room rate only adults is wasn't expecting to have to pay for that

breakfast was fantastic value for money, buffet style so you can eat as much as you like

breakfast in the bar was plentiful & cooked to order , dinner in the evening was also excellent by chef whose name i

we found the bar prices well below average and enjoyed the comfortable seating area

staff, beautifully cooked and presented food, the spa bath, a big comfortable bed,lovely warm room and everything you need

bathroom had his/ her sinks, a spa bath ( super ) & good quality toiletries/ white fluffy towels

the bed was huge and very comfortable being able to sit outside with a drink from the bar was lovely breakfast was great

we requested a late check out and it wasn’t an issue

hotel was beautiful, staff was so friendly & helpful and breakfast was just lovely

there was a live band on in the bar but that ended at a reasonable time so no complaints there

spacious room and a good selection of drinks in the bar and there was a good band on .

staff are smart and attentive, we needed an early check in which was arranged without a drama and with a smile

if you needed an early night you would be unable to sleep

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

nice bar with little beer garden outside

good location and handy for the bar downstairs

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

seeing a guests dog being fed at an adjacent breakfast table, with a sausage, brought from the kitchen by a member of staff

comfortable bar lounge

no bar for a late evening drink

hotel no bar but good value for money staff excellent as was location

but for next time i’ll make sure i book a room with bath as shower is very small to wash kids without mess

i love kids but the hotel was absolutely full of kids

my 3 year old son it's perfect so many kids here too

there is no guest laundry.

whole stay at the hotel in southampton we were satisfied with accommodations, hotel service and room service

the bar staff were also friendly and chatty as i had a drink and waited for my partner

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

the breakfast surpassed our expectations and i would most definitely stay here again

they changed the yogurt and kind of fruitin the breakfast to my preference

breakfast was amazing, mrs chris loved the pastries

the breakfast tray delivered to the room was nicely presented with ample selection of food

there isn t much parking.

the staff were nice and parking was easy

the parking is very good as is the location of the hotel

very perfect reception, easy simple instructions, plenty of parking and great customer service

if i had to say one thing the car parking is first come first served basis but in practice was not a problem even on a busy bank

such a beautiful place the couple were friendly & very kind & helpful made us feel very welcome , breakfast was well presented and very nice both mornings we enjoyed the accommodation was very

the ev charging facility was very handy also

the breakfast was perfect every day - cooked to perfection

great breakfast very good value and we will not certainly be back thank

great breakfast. very comfy and big bed. lovely garden.

the wifi did not work and only one breakfast was left for two guests

location, staff friendliness, room and breakfast were all excellent.

wifi in the room at all, and the network is very poor in the area, too

no idea why but poor security - wifi didn t work at all in our

lovely cosy room, great bar with open fire, food was fantastic and the staff were great too

you can starve restaurants are plenty all over around the location , and a bar at same premises

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

the anchor bar staff were exceptionally helpful and really lovely

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

everything you could need in a room also a very nice bar and restaurant

excellent bar with real ale and guinness

great welcome in the bar and very professional and friendly management and staff, very dog friendly

location was stunning and the hotel restaurant / bar was excellent

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

brilliant breakfast selection, easily accessible and great for the kids

local bar was overcrowded food poor

gave a complimentary late check out which was much appreciated

breakfast was not overly great

comfy bed, thin walls so hear kids next door

only stayed one night so just got room service in the evening

staff were very friendly and the hotel is very very dog friendly plenty of parking and great food

room was spacious with everything we needed, including an excellent shower, a mini-fridge, decent wifi and a television with freeview

the reception and bar staff were friendly and very helpful

great that they had the ev chargers as well

the small swimming pool in the basement was a bonus & kids had a fab time

property is beautiful we enjoyed walking round the gardens and loved having room service the burger was absolutely huge and

kids loved the

and again the people serving us were great, really took the time out to engage with us and our kids which was lovely

did use the bar for a few drinks tho & very nice sofas by the fireplace

best staff. 24hr bar and menu which was very convenient. excellent value and super comfortable

place, staff where fantastic, especially the bar staff could not do enough for you nothing was to much trouble, even give us milk gor the baby,

being able to have a late check out

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn’t do enough for

funeral, i was seeing family as it was the day before the funeral and my husband went and played golf with some old work pals

modern, comfortable and clean. great services with golf, spa, gym and cricket stadium.

spoons for cereal - whether it's because the difference isn't obvious to everyone, or because the kitchen isn't keeping up

so helpful and friendly room spotless views over golf course breakfast was a 10 loved everything thank you we will be staying

comfy bed and room quiet breakfast had plenty of choices

the bar and room service excellent

great spa and lovely staff

, the breakfast staff were amazing and always made us feel so welcome each and every morning - class team

gym is excellent

food great, gym fabulous. room big and thoroughly enjoyable.

liked gym accessibility

long wait at the bar when only 2 people in front of us, breakfast quality wasn t as expected

fitness suite is misleading considering it is more like a home

comfortable rooms, friendly staff, good choices at breakfast and the bar was open very late.

was not very good, staff running around like headless chicken, very not organised kids and baby where allowed to run around trying to have a sunday morning quite breakfast, should

breakfast was poor and fitness room was tiny

a massive plate of food but if you only ordered scrambled eggs on toast it would struggle to be a kids size breakfast

the morning was really tasty & all the staff were very friendly & our room was very nice and our kids love it too

the breakfast included in the room rate was also excellent, the hotel provided a nice range of options

we had a suite which allowed us to sleep in one room and the kids on the sofa bed

dinner was excellent and the bar staff were friendly and helpful

ample parking, even on show nights and the rooms were spotless

ample parking facilities

accomodation,super comfortable room and bed,breakfast included a really lovely stay i recommend this hotel and i will be returning

no wifi in the rooms; no mobile phone signal either.

lack of room service

great location, dog friendly, free ev charging, friendly and helpful staff.

dog friendly room, bar and restaurant

the food at dinner and breakfast was exceptional and all the staff were very friendly and couteous to both us and our dog

a lovely hotel with extra special touches like robes, snacks and drinks! great breakfast too.

breakfast could be better especially quality of bread