it would be nice to see the up keep of the upholstery and decor in the rooms and pool

ev charger did not work. hotel staff didn't seem to care

no wifi included breakfast expensive

the health spa was also really lovely and definitely worth using

excellent breakfast and dinner.

my hubby bought kids swimming goggles coz he didn t know i had carried some with us when we went to the shop

), and the golf course setting very pleasant

area in county lack of kids so ideal !

my room this time was exceptionally large and comfortable. the gym was top notch and very clean

very nice stay. pool good temperature good food from restaurant

big bath towels- pet hate of mine are small towels

very pet friendly, they even have a dog menu in the restaurant

food was outstanding and the wifi the fastest i have seen in most places i have stayed

location for my needs, plenty of parking

plenty of free parking

we were allowed early check in and a complimentary glass of bubbly each

lifts - spin door kids

asked for early check in and was granted without a problem and no extra cost

fridge in the room wich is big plus for family trip with kids

really good room service - lovely fresh and hot food, delivered promptly and with a smile.

bar and outdoor seating on site

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

evening bar staff were friendly, bed was comfy

the noise from the bar below

wifi was a slight issue in both rooms. no air con. but felt a little odd to see no tv

reason i can't make it my permanent residence for the next 3 months on business was the lack of wifi in my room

wa a really great hotel going club room ,was good got to use swimming and gym and free sky movies ,but room was

the spa and gym were great as well

phoned reception at midnight to ask for late check out staff were friendly and helpful with this

didn t have breakfast

notch gym and pool facilities on site

parking is tight.

guest laundry

breakfast one of best we have

early check in very good breakfast

got a free upgrade and a early check in

ud83dude02ud83dude02 we had the full english breakfast with all the trimmings

and the quality of wifi wasn't great

wifi was non-existent

the location was perfect, staff were friendly and helpful and the breakfast in the sister hotel was one of the

jackie the bar lady and ivan were brilliant

wifi in the room.

the system they use for parking, with the number you have to go put in the car and then remember to take it back

on site parking provided which is really helpful

the breakfast bar was stocked well with fresh fruit , yogurts, various cereals, white and brown bread for toast

breakfast was excellent as they was a wide choice of things to eat and drink

breakfast or room service - we were out late so didn't make breakfast at all would have been nice if we could

location is perfect, staff excellent and the breakfast had a nice variety

the hotel had a great feel, bar area open till 2am and lots of options at breakfast.

only potential issue with the hotel would be that there is no room service or means of getting some food from

the pet extras that i had confirmed, were not available.

husband being disabled and the parking spaces were taken by people not showing their disabled badges

most hotels have wifi with a simple password

was a super venue with on site parking and a restaurant with lovely food

parking was a bit of an issue

parking was free but machine and signs outside say you need a ticket, please ignore

the hidden garden is a wonderful spot and the bar offers exceptional cocktails

and there's a cosy bar for drinks before dinner as well

the private small bar at the front of the property offers a very wide selection of drinks in comfortable

other info: very good wifi, steps, we were on the top floor, so you have to climb steps, no a/c, each room has

was perfect from point of parking up

the chromecast option on the tv to work - it was not plugged in right and could not connect to wifi

was very loud location, the wifi was not working during our stay and kettle in the room was broken

great breakfast

breakfast is 12

nice hotel ,clean, friendly staff, strong wifi and its location great every thing near to you just walking for

i couldn t get onto the wifi

for a very low budget stay if you want a clean bed, private bathroom and good wifi

good location, quiet, comfortable bed with more than adequate bathroom ok free wifi

a little tired, and need better wifi

needed a late check out and they were extremely helpful

leisure facilities are very good for a hotel - decent gym equipment and size of gym/pool

free wifi was slow and the mobile signal was poor in my room

more choice on the bar menu would be great.

noice at 7am when the laundry van turns up and starts loading and talking loudly

great location helpful having ev chargers on site

also could not access the wifi for the room

fast wifi in room, shower wet-room, and comfy bed

the full english breakfast was excellent, served with juice and freshly brewed coffee

great location, great staff, super breakfast

vegan breakfast was excellent. staff great too.

lovely hotel very pet friendly even get treat for dogs

no mini bar no room safe no 24 hour room service

in house restaurant & bar super

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

lovely room with sea view. good breakfast helpful staff easy parking

trying to log into the wifi. lighting in the room was a bit dim.

young staff in the bar are a little unprofessional

parking right outside

convenient car parking also

breakfast is must have

my bed, shower was fab, loved having kettle, tea, coffee in my room and wifi and tv

wifi went off each night at 10:15

the manager help accommodate for early check in and to store my bags for the day before i caught my train

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when

wifi free

we were given complimentary late checkout, we got to our room and we received complimentary rose petals on out

very clean, great bar area and friendly staff

only wanted to use the swimming pool as i am pregnant but would have had to pay 35 which was disappointing as

room above the kitchen

was perfect for myself and the kids

tv had no signal and wifi was very

have stayed whit my two kids for a few days it was excellent we love it

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise

wifi signal very poor

if you have kids/children it a no

spotlessly clean. very friendly. easy parking. nothing too much trouble

breakfast was amazing service was beyond amazing. location was perfect with free parking

wifi was very slow and weak iny room, too slow to stream tv

very slow wifi. could have been the location though. busy road outside.

plenty parking, recommend you stay here if in the area

and accessibility to all facilities, although next to a very busy road i couldn't hear anything, breakfast was

breakfast was good, shame no fried eggs! kids loved the pancakes. location was perfect

breakfast was clean and tasty

the food available from bar wasn't nice atall and hardly any choice

cozy lounge area too with a bar at your

if provide some kids facility would be bonus.

only that we were not told about the wifi, and we had to ask how to get on to it. that s all.

food price was i little over priced for adults but good on kids meals.

room, clean, good wifi and great breakfast - would recommend for business/ pleasure

free wifi

comfortable bed, good shower and toilet, ok wifi, quiet and can be good

love the fact that at any time the kids where hungry there was always food and drink ready

friendly staff. ev charges just outside the main doors.

excellent value especially only a small charge for our pet

also pet friendly

the street parking was limited, although the town was busy due to a running event

liked everything, but parking was not great

breakfast bar was on the small side

free wifi, tea and coffee making facilities and an extremely modern bathroom

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

lovely staff and breakfast

wifi good

all windows are surrounded by lot paths to the restaurant and bar

great location, friendly and helpful staff. good breakfast range.

great breakfast, free parking and wifi. rooms were hi spec and very comfortable

lack of bar and lounge area.

staff were very helpful, the parking which we had pre booked was easy to find and very close, breakfast was

were called before our arrival to ensure we had the correct details for the parking which was really helpful

the hotel bar lacked atmosphere

would have liked a drink on monday night. bar appeared to be open, but no staff anywhere.

in addition, the wifi password we were given didn't work, there was no shower gel in the shower and no receptionist

all of it but the free parking and wifi is always welcome

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

wifi was poor, little or no reception in room 4, kept dropping out, mentioned it but it got no

there was a problem with wifi on the second day of my stay but staff helped to find resolution

short stay, wifi a bit slow & only a single hand towel supplied as standard

parking could have been awkward but your receptionist helped us so it wasn t the problem that it

heated towel bar could be turned off in may

the bar drinks were a bit pricey

the drinks in the bar were a little overpriced

had a drink in the bar before turning in for the night

coffee making facilities, great wifi

comfortable large room allocated parking good bar and breakfast would definitely stay

i was disappointed by my room service order

finding a parking space can be difficult because it is in a residential area but it wasn't noisy

and comfortable stay for one night,the bunk beds where a little awkward getting on and off as the kids weren't

off road parking

it is only a short distance from the family centre and beach for kids

parking was easy and was good to park right out the front of the hotel

probably not great for young kids who can’t sleep but fine

location, clean and spacious rooms (we have a bulky pram), yummy breakfast, friendly staff

all mod cons including wifi, tv, free view, fan, hair dryer, iron and ironing board

a traditional moody pub with a fireplace, vintage furniture and old portraits, and lovely rooms upstairs

the property arranged to keep our luggage as we reached early and also gave an early check in

staff were friendly, the room was nice (wifi didn t work in my room though) and the breakfast was ok

this was due to it being above bar at 46, people passing in the street below until 3am or 4am in the morning,

to share a bathroom, but only one between 5 double rooms was nowhere near enough there was a kitchen, but

location in the center of cowes, comfortable room, good communal kitchen with tea and coffee making facilities

good location and handy for the bar downstairs

large tv in the room and free wifi

could not get the wifi to work but as only staying for one night so just a minor fault.

nice bar with little beer garden outside

quality facilities and it, wifi including tv with netfix

the bird bar was amazing

loved the small bar which was open late and enjoyed the local

great room amazing bar with some very interesting tipples to be had

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

super bar with a massive range and service to match

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey

wifi password did not work for me but was quickly corrected the next morning

ruined by lack of wifi as is claimed

stayed in biscay which is at the top and wifi not great there but was able to do an hours work in the bar with

the anchor bar staff were exceptionally helpful and really lovely

hosts were friendly and had lovely pet dogs

great location, friendly, relaxed hosts. super breakfast!

parking was a little tight, first come first served for outside or if room small gap on the

breakfast. wifi. friendly and helpful hosts.

friendly owners, delicious breakfast

breakfast was very good, something for everyone, good selection of cereals/granola/yogurt

breakfast was superb with good choices of food

the breakfast was wonderful, the staff attentive and very interesting to talk to and the honesty bar was the

always had a parking space

wifi wasn't working

massive spa bath

the spa bath was out of this world too

reception was full of laundry both days and lots of flies at night

the breakfast was so tasty, one of the best i've ever had and delivered to our room, loved the room service at

went above not just giving me the key but actually showing me where everything was and times for breakfast and

if i had to say one thing the car parking is first come first served basis but in practice was not a problem

there isn t much parking.

the parking is very good as is the location of the hotel

very perfect reception, easy simple instructions, plenty of parking and great customer service

pet friendly and made us feel like we were at home

bar staff very nice, helpful and pleasant

my husband was a little disappointed that the bar wasn t open longer, but since the pandemic, customer numbers

the wifi didn't work in our 3rd floor room. it did work at well at the ground level.

convenient and pet freindly,staff was fantastic and food was lovely

location, early check in and the staff were very helpful. breakfast was very good.

great room. clean, comfortable, great view and reasonably priced. great veterans bar downstairs.

guest kitchen was well equipped and clean, and would definitely use more if i was staying longer

great communal kitchen and well thought out areas for those who may choose to spend longer than one night, or

excellent kitchen facilities. very comfortable bed. very clean.

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

very friendly, enjoyed my evening in the cosy bar with a view of the sea!

bar could have been a little nearer to the dance floor

for a family room no lock on door smaller kids could easily let themselves in the middle of night

the food and service was very good quality. the draught beer in harry's bar was excellent too.

as they didn't have name badges or uniform on, we got a family room but the menu didn't have a kids menu so we

king size bed nice bar and good food

car parking a bit tricky but we managed with advice from staff

location is very good, and we were given a room with kitchen facilities and washing machine which was beyond

wifi didn't work till later on the day but got sorted out

quiet in the room being so close to road, little kitchen in room.

there should at least be a bar menu

wifi could of been better

parking is easy next to hotel

moment we arrived and taken by young lady behind bar to our room her smile and helpfulness was super

and parking, as close to family

some reason the room we were given contained a now decommissioned kitchenette

we also want to thank reception for the early check in and room allocation

loved the spa but the pool area and hot tub are a little dated in comparison to the rest of the hotel facilities

could have been a little bit better, but overall was nice, just don't expect big facilities, the pool is fairly

we didn't particularly fancy anything on the room service menu but the restaurant kindly agreed to send what

free parking at the back was extremely useful and the perfect place to watch ryde carnival (britain's

location, friendly and helpful staff, free parking and wifi

the cooked breakfast in the morning is great, with a choice of breakfast as there is a menu on the tables

communal lounge with comfortable furniture, a huge tv screen and even a very reasonably priced bar which was

the bar could have been better. limited range of drinks.

the parking space was very useful as it made for a more relaxed holiday

the kitchen was stocked with milk coffee eggs breakfast stuff which is really

stunning living room, kitchen area, bedroom and bathroom

the apartment is very close to high street and has onsite parking, so was super convenient

of the accommodation, very uncomfortable sofa bed (fine for childern but not recommended for adults), mattress

the tv didn't work as it didn't have wifi

not feel clean, significant road noise, poor facilities eg noisy fridge, broken shower, flashing wifi light in

could not connect to wifi

parking space

there was private parking

10% discount card for the bar was a great bonus too

slow wifi and the checkout time would have been better at 11am

wifi worked great, so that was a big plus

good wifi connection

place for a night out, situated over the bar on a busy street, the room was surprisingly nice for a pub/hotel

wide garden for kids to run around

good car parking

we enjoyed everything about our stay from breakfast to the facilities

wifi at the hotel was not great and kept dropping out which was slightly annoying when trying to

very nice and clean plenty of parking lovely place

our kids loved the cabin bed

lift stopped it was only stuck for minutes but the kids freaked out which wasn’t a nice

fully equipped kitchenette, paid laundry room and a small gym

laundry room needs to have better instructions - or at least for americans

to have late check out, but a tad annoying to have housekeeping wake us up

wifi didn t really work in our top floor room but it wasn t a problem

stayed for 2nights with my kids,the rooms were clean ,the receptionist was so polite helped us in whatever we

marianna (i hope for remembered her name correctly, she has pink fringe) in the bar was especially great and

poor wifi connection

24 for breakfast but only got two bowls of cereal for the kids, two coffees, some toast and 2 glasses of juice

the deli was so cosy and beautifully furnished with that gorgeous fireplace

lobby and bar with relaxation space was wonderful.

stocked bar and snacks in room

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly

the bar and breakfast service was terrific and fun

there is lots of parking space and a great view across to portsmouth

loads of parking spaces. not far from esplanade. staff were lovely.

staff , amazing food ud83dude0b everyone around the hotel where kind and helpful and plenty free parking

room service menu could include children s options

gripe was my daughter couldn t join me in the gym or jacuzzi

staff at the spa treatment reception needs customer service refresher, and need to smile more

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

location and food were great. gym, swimming, sauna and jaccuzi were excellent too.

sausage and egg bap, granola and yogurt, fruit salad, pain au chocolate and the kids had virtually the same

in bathroom was great for the kids

my 3 year old son it's perfect so many kids here too

noise at late check out

choice of bar meals was goid however the there was nobextra parmesan available for the rigatoni

gym, locatin and breakfast al great

i also had room service and that was really nice too

if it had a laundry it would have been good otherwise we made do.

reception from the room didn t work, wifi didn t work, didn t have an iron but rather a steamer, bathroom

room service collection well organised

had wifi problems connections and door should have some sort of stopper , because it makes a lots of

very modern, lots to do in the bar area downstairs and enjoyed a free cocktail on arrival

modern ambience , relaxed staff . request for early check in late check out were met.,ud83dudc4d

no soap bar in bathroom, no mini fridge , no hash browns or toast at breakfast .

easy parking really cheap late check out time which was

staff were also super friendly and helpful, the continental breakfast and complimentary food and drink items

beautiful room, excellent breakfast and a very friendly and charming receptionist

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

this is a definite gem of a bed and breakfast that i would not hesitate to book again

if being very picky breakfast was delicious and well presented but perhaps a choice of breakfast cereal