wifi was slow - i was using for business and 4 to 5 mbps was not adequate

i was unpleasantly surprised by a 5 charge to deliver room service

plenty of parking with shops nearby open late

free car parking

breakfast was good with plenty of choices. staff were friendly and helpful

the showers were amazing. never got round to having breakfast but pur stay was amazing!

wifi was quite weak

very modern use of spa facilities

it was the first hotel i've stayed at where wifi wasn't free everywhere, you had to get an upgrade for this

hotel does not have functioning ev charging

spa, gym and sports facilities

room was quiet and comfortable and the free wifi was of a good standard for general work

problem obtaining room service food

was a bit miffed that my friends had booked a room exactly the same as ours for 88, breakfast included, with

the spa team were amazing and nothing too much trouble

breakfast was included had usual cooked and continental but also had eggs benedict with salmon and

room service was excellent, only downside if anything was breakfast

they were busy with the wedding and yet they accommodated my request for an early check in with only an hour

the grounds are lovely, parking is very good and the whole place is everything you want from a country hotel

it is a big place and a few more guests may have made a tad more atmosphere in the lounge and bar areas

wifi 20 mins free

bar staff very welcoming and friendly same as front of house staff

the spa was well equipped and

location, free parking, the staff was excellent on arrival

), clean, spacious rooms, onsite gym, pool and restaurants, very friendly staff, pretty located in

breakfast - staff were really helpful and friendly

we arrived late into the evening (gone 10pm) but had a warm welcome and the bar was open

lovely country pub quiet with plenty of parking good wifi

just waiting for them to open the bar on a monday and all will be perfect.

comfortable, clean accommodation. welcoming staff, great evening meal and breakfast

friendly staff,good food,lovely room,very pet friendly and plenty of parking.

such great value for money rooms perfect plenty of parking

friendly staff,good food,lovely room,very pet friendly and plenty of parking.

food was excellent and very friendly locals plus plenty of parking all staff were excellent and very

the welcome was good, free parking, good tea tray and biscuits.

selection at breakfast and location perfect for our requirements the staff very polite,helpful and very

good breakfast

breakfast is always amazing also

enough to deter me from staying here again, but as a none pet owner, i would have preferred not to have had the

service, idyllic location, large breakfast menu , free and easy parking, very nice room decor and views

room a bit noisy with bar underneath

in a booklet in tev room for a walk in the neighborhood (the walk to the castle is very nice with kids

that there were no tea bags or biscuits that should have been replaced, when trying to use the wifi you had to

welcoming, homely feel. lovely bar area/dining room and friendly staff :)

with no view, very low ceiling, noisey location above service area, health and safety issue laundry stored in

bar was expensive though 19

and space of room is excellent, bar and restaurant very accommodating, and the staff can't do enough for you

room was clean and very cosy. breakfast was amazing

maybe some hooks or pegs on the wall, as the closet in room lysander also housed the mini bar and coffee station

mini bar was well stocked

wifi good, shower good pressure and temperature stayed consistent, tv worked well

bar of soap or some hand soap would have been nice in the bathroom

the car parking is small and during rush hour no spaces.

parking can be a bit of an issue

massive room with really nice bed. loads of parking

room was directly above the bar which was quite noisy on a friday night between christmas & new year but we were

small parking area

friendly staff and a great cosy feel at the bar with locals and guests

a bit of late night noise from the bar beneath our bedroom.

all the staff were friendly, the village is charming , dinner and breakfast were both good

food was so nice (light snack of chips and onion rings) starf was amazing and helpful the bar area is so nice

evening dinner was delicious as was the breakfast (good choice of food

cell phone service here remains terrible but whatsapp over wifi or skype has most things sorted.

the whole brigade of staff from proprietor hospitality bar and cleaning staff are fantastic

plenty of parking

property has plenty of parking as you turn off the road , the entrance was just a short walk away with lots of

friendly staff, especially at the bar and restaurant

parking was ample and right next to the pub

good parking,good wifi,decent food at reasonable cost.

room with free wifi, close to a railway station

breakfast was great.

top marks good parking which was a must for me due to disabilities

breakfast was good although the bacon on full english was very salty

food in the restaurant was delicious as was breakfast

great in the daytime for kids around the bar/restaurant area

grounds were beautiful with lots of amenities for kids and adults to be entertained

very clean and modern. lovely setting and the breakfast is worth booking!

estate is gorgeous, great wifi, staff always happy to help

food was good, but the menu slightly limited for kids.

grounds, suitable accommodation for kids

i wish i could remember everyone's names, but mehdi at the reception, faye at sharkie's pool and sangeeta, who

felt the spa area was very poor ,the pool felt like a gym pool and outside area dated and unable to get a drink

not a big dislike but room service for a cake should be quicker than 30min, but was worth the wait

restaurant and breakfast isn’t cheap, so make sure you get your moneys worth and eat up at the buffet breakfast

great facilities, dog and kids friendly and lovely welcoming staff

i brought a pet with me and they couldn t have been nicer about having one in the room

clean and catered for us having a pet

no in-house or nearby laundry service.

wifi did not work

home got flooded, asked for early check in and was given a lovely room with a fab shower

picturesque quiet village, lovely old building, nice bed sheets, freshly decorated, good car parking

no wifi connection. no mobile signal in room

good parking, easy access, friendly helpful staff. excellent food in classic pub environment.

good food in the pub with polite staff. good wifi

wifi a bit flakey but it is a rural location.

clean, lovely large rooms,plenty of hot water ,nice bar ,great breakfast and lovely helpful staff

clean room had room service meal the first evening which was very good and good value for money too

parking, room has great blackout curtains so it's easy to get a good sleep, staff are friendly

good choice for dinner menu, room service only

good breakfast and fantastic parking space

the pint at the bar was good and the walk around the 121acre grounds was really nice too

thin wall hear people talking next door single bed could not get narrower i would say a kids bed shower luke

room service. steak delivered cold

nothing, it was all good. i did not have breakfast though as i felt it was a bit expensive.

breakfast was excellent and the staff were very friendly and helpful

tried to connect wifi, but it wasn't too efficient...had to rely on my mobile data only.

was a good location for my needs and great free parking

clean and quiet, easy access, free parking on site

easy parking

location and easy parking at the front of the property next to the room

the style of the bar and hotel was just what i was looking for for an overnight stay.

it was our first 'pooch break' since getting a new dog and it is such a pet friendly place

of confusion over final bar bill

is easy to get to with plenty of parking

a pet hate of ours in loads of places is being brought hot food

character building with sloping floors, being an inn late checking was handy as the bar opened till 11pm, bottled

they are in the process of redecorating & improving the facilities but the restaurant & bar was outstanding

good wifi signal in rooms comfortable beds and good power shower

checking in away from the main bar may be more customer friendly as area was busy with regulars

the wifi was great and the tv worked

wifi in room was not sufficient to stream well

comfy bed, very clean, wifi, parking, great breakfast

the location was perfect with ample free parking

the speed of the wifi is not that good otherwise everything are superb.

spa facilities were

breakfast was good but we ordered room service in evening

wifi was not secure so some programmes would not allow access.

could not excess the wifi

the best the kids loved it..it was clean and amazing

bar served a great pint of guinness and the staff were great

wifi was there but patchy, fading in & out

great service, allowed early check in, nice staff, clean, modern, tasty breakfast

no milk or tea bags in room. check in was poor, no information regarding wifi

nice welcome by katie who showed us to our rooms and was back behind the bar to serve us once we dropped bags

great location as there was no loud traffic & plenty of parking available

drinks are very well priced and lovely staff and locals in the bar is a great addition

at the back of the quaint old hotel - and the rooms are on ground level with easy access and car parking

the full english breakfast was inedible but all other breakfast items delicious.

- we thought 5 tray charge for room service bit high - we fancied chips in the evening but with 5 on top

good bar & food facilities

swimming pool great bar reasonable prices

gym was reasonably well equipped and the swimming pool was really good - the kids loved the pool area

you're travelling with pets the hilton pet policy feels like it is reluctant, and not as welcoming as many other

great wifi, comfy beds and spacious rooms and large hd flatscreen tv.

thought when i booked it there was a jacuzzi in the spa are but there wasn t

spa resorts was nice

if you register for hiltonhonors, wifi is free (otherwise it is expensive)

parking is very limited

clean, lovely view good wifi will recommend and stay there again

parking nearer for disabled.

rooms are a great size, wifi in all the rooms i've stayed in 3,8,26 is very good.

pet friendly and great value for money

kind enough to bring it to our room when it was ready which was so helpful when traveling with kids

they do have an option to order room service through their restaurants app, but if you do not have a uk number

room was beautiful and spacious, with lovely special touches and a great mini bar

the hotel staff not sure if they are different to the people who were behind the bar weren't as welcoming and

staff, comfort of the room, wifi, bathroom, lovely shower, air con

food was good, breakfast was a continental help yourself we plenty of

great location, friendly staff, good food and car parking

convenient for town centre and railway station, on site parking too

central, lovely bar and outside area

the buffet breakfast was a bonus and worked well for us

nice bar area and good food for breakfast & dinner

check in could have been better as it wasnt obvious where to go, so we had to walk through the bar with our bags

good fast wifi

the rooms are nice and that we got adjoining rooms was good with the kids

the rooms are nice and that we got adjoining rooms was good with the kids

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

wifi not great.

no free wifi

the ev charger was excellent to use through the night

i would definitely recommend and we are planning on going back again soon with the kids this time now that i

friendly helpful staff, comfortable rooms, great breakfast, free parking.

the fact that there's a bar right under it was good.

a piece of paper with the wifi details in the room would be useful too

parking. easy to access room and to leave. close to shops. very roomy. lovely bar staff

wifi available freely

rooms are clean, bed was really comfy, everything you need in the rooms the bar downstairs has great drink

power shower and the car parking

wifi signal not good enough for me to log on to our work servers effectively - had to use my

parking, but this wasn't the hotel's fault

parking was available at the hotel which was appreciated

parking for a long wheel based van was a bit of a challenge but the staff helped us find somewhere

a pleasant surprise to find a kitchen in the room... cosy and warm.

the bar shutting at 11

ample parking super quiet place

room had kitchen facilities. mini-gym on site. staff very helpful.

i couldn't get the wifi to work as the username wasn't provided on the sheet in the room (although an email

the food was amazing both in the evening and for breakfast

quality breakfast ingredients, excellent personal service, quaint accommodation, beautiful views, friendly

breakfast great, the cows looking over the wall was a truly wonderful experience

strong wifi and plentiful hot water

nice, quiet and rural location. small but nicely presented room with excellent wifi.

, rough round the edges ,sent email asking for late check out

the interior of hotel and bar is beautiful

restaurant and bar excellent

1am my husband asked the porter if he can help his answer was walk down the road and go to the casino for a

at the bar we enjoyed drinks

we really liked the kids play area to occupy our 3year old

wifi needs to be secured

a pleasure to stay at a proper english pub with great bar staff and a lovely proprietor

room was comfy, plenty of parking and the breakfast was just as nice

kept dropping the wifi

staff were also amazing and even accommodated for a very last minute early check in, thank you again

the bar was nice

the wifi would not connect

be opened, so you can't see outside but that might not be an issue for everyone, just a personal pet

good at all and a small kettle could work much better to make tea or coffee and there wasn't room service and

great breakfast selection. good room soundproofed as well. enjoyed the pool and gym facilities

the kids had a few activities they could have done at the hotel

the pool was lovely and my kids loved it and the room was marvelous and absolutely spotlessly

swimming pool, breakfast, great family room for kids

also very good preparation for our arrival, with welcome gift and other extra things such as rose petals,red

right near train station. yummy cooked breakfast for a reasonable price. mostly friendly staff.

location free wifi staff

the wifi trips out/disconnects frequently. had to reconnect my devices constantly.

everything was excellent. the wifi could be faster :)

loved the early check in and late check out that's really useful and the best i've come across

wifi was good staff were so helpful especially the lady called ranni

couldn't connect to the wifi (got given two different networks - one failed to connect and i couldn't see the

my stay there was no information regarding the wifi or password to connect thus i was unable to use it

location for central reading and ease of access into building with door codes and also good wifi

no wifi access from room 23

cute fireplace with actual fire, oversized

food was excellent in the reading room (dinner) and room service breakfast

was spotless, and upon request the staff kindly decorated the room with petals etc as it was my girlfriends

thing was fantastic, except they said they done room service and the don t at the moment, we never got back

others had a long wait for their breakfast, waiting staff were really pleasant and apologised but kitchen was

wifi was terrible

easy parking, friendly service, good atmosphere good value

facilities breakfast was very nice price free wifi free parking the staff were amazing, everyone of them were

the telly worked fine, the radiator was on all night and plenty of parking

location, plenty free parking, friendly staff, quiet room, clean, food and drink available in dining/bar area

we had room service due to our late arrival and that was very good too

staff allowed us early check in with our 9mo

i was able to order room service after 10pm

i wanted a simple ham and tomato sandwich when i ordered a small meal through room service but the bistro told

room upgrade and late check out till 3pm - brilliant! delicious breakfast! lovely shower gel:)

huge parking areas reception and waiting staff very rapid, helpful and humorous

the room was full of rose petals and candles for valentine s day

the bed was so comfortable and the rose petals on the bed spelling out happy birthday were a lovely surprise

staff surprised us for our engagement celebration with a room upgrade and towel display and petals on our bed

breakfast

staff were accommodating from bar staff, housekeeping and kitchen

our evening meal and breakfast were both very good - the kids' menu is much better than you usually see in

booked a room for 4 and the pull out bed was a little small for my two kids to share (without arguing

wifi signal in the rooml could be more strong

i called hotel to double check i had booked a pet room and no issues etc, again no extra costs were mentioned

wifi, parking, and anything extra are paid

the only unsatisfying thing is wifi. it is the only thing that needs to be improved.

way to pay for the wifi online, not a voucher at the front desk, juts let me pay for wifi when i connect to it

the only negative i can give was having to pay extra cost for the wifi

in addition parking is 10 per day alongside wifi another 5-10 , tv 5 , pet 10 , for that money i could