would recommend as ample parking provided as well

travelling with our dog, which is why we chose the chromwell arms, as they advertised as dod / pet friendly,

a nice large car park, so easy parking

very comfortable warm welcoming room and bed great nights sleep and great breakfast especially the one modified

(there was an issue with bored ferral kids of guests, running noisily amok late in the evening, but once this

easy wifi, great morning coffee in the room

very good breakfast with waitress service.

staff were great with the kids

all the serving bar and restaurant staff were great, flexible and very helpful

room a good size, bed very comfortable and wifi was good whilst breakfast was very limited being a vegan, what

pub food was served, also very acceptable, and the bar has real ales

breakfast good bar area, drinks prices not excessive staff were very attentive and with a pleasant

friendly staff; very good prices for food; lovely atmosphere in the bar; easy parking; rooms really comfortable

location, plenty of parking, warm welcome from staff - super meal in the pub in the evening

clean, spacious modern room. plenty of parking. hot shower.

rooms nice and garden area great for the kids

hotel is a 10 min walk from paultons park, which was very convenient as we traveled with kids

the wifi connectivity from the restaurant was really bad

we told her that we don't have car, dragging our luggage all the way to the park with 2 kids in tow is not an

the wifi was not working on the day

the bed, breakfast, staff, shower, location, parking area

good parking for my truck, good wifi and tv, good food and breakfast

oh and not enough working usb ports on plugs my kids have specified

i was there with my kids and we had a nice stay

the dinner was lovely with a nice cold g&t and breakfast was great too

also had scrambled egg made by kitchen

however, on this occasion we stayed overnight as we attended a late function at the local golf club

50% off offer for dinner was good incentive to try out the new kitchen

once but we loved our meal and the staff were great in bending the last orders for the kitchen

spent nice evening in the bar watching the world

the kids loved it

everything you need, bar, restaurant, cosy fireplace and the swimming pool is a bonus

there were ev chargers in the car park which was very convenient as it meant i didn t have to search around

we enjoyed a morning swim in the pool which had a very spanish/greek feel to the surrounding area

they engaged with my kids and my dog and the whole place had a real family friendly feel

wifi wasnt free and was a little expensive, i ordered room service, it was just ok.

us into the restaurant, took our order and brought to our table was lovely and very good to our kids as was the

as always , staff amazing from first contact at reception to bar and restaurant , claire in the restaurant was

we had room service which was amazing and the breakfast was great

wifi good

could hear the gym music quite early in the morning and late, stopped at 10pm

pool room

very handy having free ev charging

food, gym and cleanliness

everything perfect. gym incredible food lovely swimming pool amazing one of my fave hotel stay

single room very small to work in and wifi kept dropping out

and tiny thing but the wifi sign-in page is really temperamental

plenty of parking

we loved the view & the fireplace and how comfortable the bed was

good sized room, we loved the original features, old fireplaces & decor

hotel-fab amenities, also included a kids club which was great bonus

ev charging point handy, location is within a few miles of everything, food was cooked/ presented

spa & gym that was included in the price was very good, staff were very friendly which was nice

easy to park. great spa facility fabulously friendly and helpful staff

i'm unsure of the pool temperature but i found it very cold as did the other families who i had been speaking

helpful with parking etc

good to have free on- street parking

limited off road parking.

i could imagine parking could be difficult, but it ended up not being a problem

no wifi (could not find details of password if there was any)

location, pet friendly, walking routes close by and the popular pub/restaurant next door

parking

ample car parking

you will be greeted by very friendly 24hour reception, safe parking, large rooms with lovely soft towels

location, clean, great breakfast , friendly and courteous staff. nice grounds.

comfortable, pet friendly and good price

food in bar was delicious and breakfast excellent

there is a charge for bringing a pet; however, unlike many whiffy

very friendly staff and great with kids

staff lovely, bed wonderful, a fan in the room! great wifi

superb location and great continental breakfast

the breakfast tray delivered to the room was nicely presented with ample selection of food

the breakfast surpassed our expectations and i would most definitely stay here again

breakfast was amazing, mrs chris loved the pastries

this is a definite gem of a bed and breakfast that i would not hesitate to book again

very pleasant staff. fridge and a safe in rooms. the use of a pool, sauna and gym. comfy beds.

great location for food , shops and things to do with the kids near by

drinks at bar expensive but room was great value so can t really complain

the bar area was nice. food was great.

they were very good regarding the dog and very helpful regarding room service.

good wifi

clean comfortable room small extra charge for pet and parking.

early check in and account

i am travelling with two kids, aged 10 and 2

- absolutely nothing wrong with it (it was clean and in good condition) - they are just a pet hate of mine as

no laundry (although many travel websites say it does)

very good choice of breakfast

continental breakfast always welcomed

convenient to the train station. pet friendly friendly and helpful staff good value for money

bar but could use ibis sister hotel accross the car park

whole stay at the hotel in southampton we were satisfied with accommodations, hotel service and room service

sausage and egg bap, granola and yogurt, fruit salad, pain au chocolate and the kids had virtually the same

you can also order room service

wifi is a bit erratic

great location - great bar - excellent rooms -

pet-friendly (with a small extra charge) lot of commercial amenities nearby where to grab some food

wifi is a bit temperamental but used 4g instead

you can easily connect your device to their large wall tvs in the room so the kids could watch netflix

you can easily connect your device to their large wall tvs in the room so the kids could watch netflix

location, the room and the late check out time.

parking with no height restrictions lovely building friendly staff great food definitely

good wifi connection to connect with family or continue the work during the evening

plenty of parking

upon going back to the kitchen, the server then told us that the last lamb had been sold

we didn't bring a pet so don't really know about pet friendliness below

the room the breakfast and the bar were amazing

room and breakfast.

the pizza on room service wasn t very good

felt more like eating in a kitchen

i also had room service and that was really nice too

quick check in, kids got a kiddie bag each with games and activities from receptionist

this hotel but we couldn t find anything wrong lovely clean very nice staff and service good bar very close

the wifi was also very good for traveling for work

the hotel had interconnecting rooms which suited us perfectly with 2 small kids

the room was lovely, so was the view. late check out.

perhaps we were above kitchen or laundry room but it was at times rather unbearable

came up to room and helped me when i couldn't get wifi working

marianna (i hope for remembered her name correctly, she has pink fringe) in the bar was especially great and

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

24 for breakfast but only got two bowls of cereal for the kids, two coffees, some toast and 2 glasses of juice

lobby and bar with relaxation space was wonderful.

the bar and breakfast service was terrific and fun

the deli was so cosy and beautifully furnished with that gorgeous fireplace

great atmosphere! nice staff comfy bed good wifi good food

stocked bar and snacks in room

staff, beautifully cooked and presented food, the spa bath, a big comfortable bed,lovely warm room and everything

the deluxe double with spa bath is great, very comfortable and spacious

easy parking

we couldn t park when busy, wifi was weak, and noisy upper rooms not sure if there carpeted

good wifi

wifi is a bit slow

love this hotel ive stayed here a few times now and kids love it

allowed early check in and late checkout

room was really good and the kids love it

comfortable cafe seating area in reception, efficient wifi, good laundry facilities

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

traffic was noisy and extremely busy from 3-7. wifi was non-existent until our last night.

are pet owners, but did not like seeing a guests dog being fed at an adjacent breakfast table, with a

we brought our pet cat with us for 3 nights and we had absolutely no problems at all

a noisy family in the room above who let their kids run around till 11pm, not the hotels fault.a

the only thing was we wanted to sit in the bar to wait for our room and the wouldn t let us

is in a terrific location for both strolling through the historical district and choices of bars and restaurants

all the staff from the cleaning girls to to the bar staff

wifi worked great, so that was a big plus

we thought the wifi could have been a little better, but also we had a data package so no big deal, and the

very pet friendly

on site parking is an advantage

the wifi worked well

and shower was modern and looked newly installed; the breakfast room was well laid out; the parking was small

free carpark with several ev chargers

the bar is a friendly and welcoming area, although i didn't get to have an evening meal, the breakfast

pet friendly but only if you have a very well behaved dog, if they are young/still learning then

but clearly you need more staff he was managing serving taking orders cleaning away plates doing bar drinks was

drinks at the bar were quite expensive ( 11 for glass of wine)

wifi in room

room service choice

gym is well equipped

didn’t go in, too many people trying to have a dip with their kids

staff very efficient and friendly, i arrived early having requested an early check in and was not disappointed

i had trouble connecting to wifi.

the fault of the hotel, but loads of under attended small kids running around

crawling everywhere and toddler was enjoying the view out side horses and nice play ground for kids my kids were

asked for room service, breakfast in bed

perfect location, kids love it

no one in the hotel bar to serve friday evening

quality facilities and it, wifi including tv with netfix

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we

included wifi, tea/coffee making, large screen tv, good sized shower and lots of hot water

free wifi was a bonus

the kids loved it

wifi was great and video meeting was easy

good wifi and tv reception

the staff were so friendly and helpful - letting us check in early and offering free parking.

we couldn t have a bar snack after 7:30 pm when the bar snack menu was left out , take them away if people

staff on booking in friendly and quick,food in restaurant excellent and hot, bar well stocked and great choice

if provide some kids facility would be bonus.

pleased with the size of the exercise area surrounding the hotel for our pet

information about wifi codes in rooms

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn’t do

the sofa bed for kids was actually really comfortable

comfy bed and room quiet breakfast had plenty of choices

breakfast is lovely with plenty of choice of food and eggs cooked to order

same menu choices in all restaurants/bars and room service

too many people had to wait for more breakfast to come out not enough staff in kitchen one chief also had to

tv in the bedroom did no connect to wifi so could not use it

wifi was not secure

of a lift, decor tired, there was a wedding in the room next to the restaurant with people and kids running from

poor response to room service requests.

wifi didn't work in the rooms, just the common areas

for popping in and out of the hotel during the day and very generous extra hour for late check out

is a nice hotel and the rooms are nice as well and good bar and lounge area

room service and food was excellent

room was great, location perfect, room service meals ... yummy!

in and were given our keys, we found our room not ready at 3:30pm with the door wide open and a laundry bag sat

although some renovation work going on, the bar area was really nice

some breakfast items was very over cooked make guest aware the mini bar is complementary

g wifi code - room service

peeling wall paper in bar area was also shocking visually

the bar area and location were the best parts.

everything.. great decor.. perfectly located. friendly staff. very clean.. fab breakfast

rooms, lovely staff and a great breakfast

breakfast was made to order for us and was lovely

great breakfast. great location.

quirky and unusual, with friendly staff and a tasy breakfast, what more could you want

hotel and they let us have an early check in for 10

size room practical with everything you need good wifi very good location at walking distance from the very

initial teething problems wifi wise- but having only just recently opened it s perfectly

very good wifi

t like but a few things i suggested to mif could improve the room which was to put in a small bar fridge so

breakfast the following morning, food very good ud83dudc4d although the location is remote, the wifi was ok for

wifi too

maybe should look to have better and secure wifi

peaceful place to stay with roaring fires in the bar area and armchairs

or wifi which could be a downside for some people, but other than that, we loved everything

the spa and cinema were such added bonuses

even room service food from night before was left in the room

v good breakfast outside. attentive staff. swimming, croquet.....

no blackout blinds which is strange for a hotel that markets itself for kids and for the price you pay

also, activities for kids was a great idea

location, ease of free parking. ev chargers, swimming pool, good sized bedroom

were helpful the rooms spacious and the pool and spa was a lovely end to the evening for the kids

the room was spacious and warm and we had plenty of fresh towels

ev chargers unavailable as all had non ev cars parked in them presume due to insufficient spaces

parking so easy and right near to hotel

i'd ordered room service and it came in good time although had forgotten my drink which was dealt with promptly

in front of the hotel which takes you to the road, but there are no lights along it and a car parking space in

loved the spar the food was fantastic and the staff from reception to dining room and from the bar to the kitchen

ordered room service for breakfast and was a little disappointed with the size of it, but the food itself

breakfast, was acceptable. would have likes bowl of fresh fruit.

kids would have liked a more kid-friendly range of breakfast cereals

the restaurant had great food as did the breakfast

jean-marc and hettie were an absolute delight at breakfast

the bar is warm and comfortable- a good place to sit and read a book and the food - whilst not cheap -

be lawns, so when we expected to have a massive uninterrupted lawned area for the dog to run and kids to play,

next to brockenhurst college so parents park in car park waiting for kids and generally a bit hectic at 9 and

we arrived friday evening there was no allocated parking for residents and had to park 1/4 mile away

plenty of parking

the kids stayed home this trip, but this would be a great bonus to any hotel/pub if you're staying with

next to brockenhurst college so parents park in car park waiting for kids and generally a bit hectic at 9 and

breakfast, honesty bar and free cakes were a really friendly touch and well received

everything reserved parking so you don t have to worry about a space bedroom was look love staff complimentary

everyone in the cottages had their own reserved parking spot with their name on it, which i

welcoming down to your name on a sign next to your allocated parking space and 'help yourself' to home made

breakfast was superb

the room was above the bar and being friday night it was quite noisy again our fault for not checking

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

evening bar staff were friendly, bed was comfy

wifi very rarely worked during our 2 day stay

the noise from the bar below

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for

excellent bar with real ale and guinness

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving

location with plenty of parking and a great breakfast harpers main attraction is its steak restaraunt -

plenty of parking and nice decor

was not easy to get online there with the wifi

the staff were so fantastic. room was clean. close to everything. aircon at bar was great.

wifi no good.

shower out of order on the top floor. couldn't connect to wifi on the top floor.

the bar downstairs was good

also, they should include the wifi information in the room - we couldn't find this - but easily got it from

room was large, picturesque and comfortable, shower was powerful, breakfast delicious

food was great and the bar area very nice, breakfast was good

presentation of restaurant and bar was in keeping with the building to

food was great and the bar area very nice, breakfast was good

the 5pound charge for room service.

the staff was lovely , breakfast was great

the staff were friendly and helpful and there was a lot of choice at breakfast

room was very good spotless, the breakfast good variety of food and full english breakfast very good

noise from kitchen extractor which began at 6.30

also a great breakfast

breakfast absolutely excellent and served until 10.30 am which is fab!!

neat tidy and clean room and a very good breakfast with plenty to choose from

connection to wifi at all in our courtyard room

there was great variety at breakfast and eggs cooked to order

understandably, there was no room service or hotel restaurant open given the day

6 spaces so told to park 10 minutes away in multi-storey car park which has no security cctv with kids loitering

friendly staff good wifi great location nice ambiance and clean

on the first day we had no room service and the television had no radio stations available

thought the room service tray charge was expensive, especially in the current climate where its preferable and

breakfast times are a little late...

staff are very friendly and go out of their way to please you and helped us out good space for parking nice

staff, parking, great location for walking and food, fantastic live music on valentines

we needed two parking spaces as we had van and equipment and there were no problems

wifi, personally i didn't have an issue with the wifi however some members of the group could not

good off road parking

owner, clean bright room with everything we needed, superb breakfast and great choices, easy parking

property was easy to find with parking

plenty parking, recommend you stay here if in the area

very slow wifi. could have been the location though. busy road outside.

place against the bigger hotels: outdoor play area is behind trees so you cant see your kids which is always a

wifi doesn't reach the top rooms .

great location, dog friendly, free ev charging, friendly and helpful staff.

here once before and again would rate highly if travelling with or without a pet to explore the new forest area

everything was great staff were friendly and the breakfast was lovely

only small thing would of loved higher seating around the pool

we had drinks in the bar and an evening meal

we worked from the lounge on the monday morning, the wifi was ok but struggled a little on video calls

breakfast good too, with plenty of choice

deluxe room was spot on, with the little balcony looking out over the fields and pool

car parking was very accessible

lovely cosy bar ,the food and the man behind the bar that took the time to welcome us and give us a bit of

food in the restaurant was excellent, also free parking and the shops are just a couple of minutes walk away

was excellent better than expected, we had dinner the food delicious and the breakfast excellent as well and

the breakfast was very nice and hot .good coffee