the pool facilities were great and the hot tub was very nice

really like the interior at the bar and restaurant

couldn t get on to wifi however i didn t ask anyone to help either

comfortable room, bed. lovely staff. room service great, if a little overpriced for a salad.

clean room,good shower bath,good tv, comfortable beds,all staff so polite and helpful,good food,kids eat free, lovely breakfast

excellent evening meal and bar and very good breakfast menu

great hotel, clean, new, amazing spa and good gym.

breakfast was very tasty. the hotel is located next to a big supermarket which is a plus.

he loves the food at the bar, especially breakfast

spa facilities and gym could be open longer.

you will be greeted by very friendly 24hour reception, safe parking, large rooms with lovely soft towels

slow breakfast service; kitchen staff not friendly

i wished room service was available until 9:30 or 10 pm

room service

and evening dinners very well set up in the restaurant, option to sit in lounge bar for lunch

long wait at the bar when only 2 people in front of us, breakfast quality wasn t as expected

paid for the breakfast and wasn t dissatisfied, just what you expect from a hilton

really lovely hotel huge bar area

room, breakfast, service all excellent.

additional payment for parking. the fitness centre was really cramped.

as were the bar staff

room service can t manage a sandwich after 5pm only choices are full meal or a starter off

very clean and friendly reception and bar staff

good sized room and bathroom. great bar and restaurant

room service

comfortable room, new bathroom, lots of free parking, breakfast was good.

not a criticism but bicycle storage in the parking lot would have been fantastic!

and tiny thing but the wifi sign-in page is really temperamental

single room very small to work in and wifi kept dropping out

were wonderful, bar meal superb, beer good

good breakfast

value for money, good area for golfing , very helpful and friendly staff and clean rooms.

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn’t do enough for

rush at breakfast time it was like a free for all, kids and adults just pushing past and grabbing what they can an accident is waiting to happen also

place, staff where fantastic, especially the bar staff could not do enough for you nothing was to much trouble, even give us milk gor the baby,

the sofa bed for kids was actually really comfortable

sofa bed for kids, mattress was a bit thin

not get over the size of the bed the room was very nice lovely view of the golf course from the

breakfast was great a lot of choice , we booked a room with a balcony , we had ringside seats to

was such a lovely place, our kids decorated the room and the staff were so nice with it and we absolutely loved the place

if being very picky breakfast was delicious and well presented but perhaps a choice of breakfast cereal

great breakfast

staff were also super friendly and helpful, the continental breakfast and complimentary food and drink items were a lovely touch too

superb location and great continental breakfast

beautiful room, excellent breakfast and a very friendly and charming receptionist

noise at late check out

breakfast lovely & kids room movie night was a great touch

my 3 year old son it's perfect so many kids here too

took 40 minutes to successfully order room service

wasn t overly impressed with the room service food quality, the chips were hard and cold and the pizza wasn t very

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

scrambled eggs are terrible, the mushrooms look like they was from the previous night and the breakfast is not hot but, no one listens so it won't change and i'll keep writing these

lovely spacious bedroom, spotlessly clean and serviced every day breakfast is plentiful and cooked freshly the staff are very friendly and helpful

kids running up the corridors and parents shouting after them doesn't make for a good sleep

spa and swimming pool and treatments great

noice at 7am when the laundry van turns up and starts loading and talking loudly

stayed in at the bar and drank in the evenings instead of going out as so comfy and

i really appreciated the design, the breakfast and the dinner!

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and was told yes so they washed his jeans and socks which were covered in blood

breakfast superb staff friendly,foods hot.

the ibis budget across the parking lot has a laundry which we used

good breakfast. value for money.

it was close to cruise dock and train station. had laundry, had the basics.

i was happy to find laundry facilities after a two week cruise

really like the bed, comfortable and i fell asleep so fast, nice location, a small bar can use, it’s a bit simple but has almost everything i

downside was a fire alarm which activated at night when kids were asleep - luckily everyone wasn't outside for very long on a cold rainy night

the pool, gym and spa were a lovely touch and really made our experience even better

breakfast was very varied from cooked to continental

nice bar area, friendly staff, complimentary water in rooms

the bed was big and it had a sofa bed top great qith kids and the room are big and comfortable.

saleem on security was very friendly and helpful and went out of his way to interact with our kids

we were attending a funeral and they let us have a late check out which really made our day work much better

local bar was overcrowded food poor

quiet nights sleep and good breakfast

oh and not enough working usb ports on plugs my kids have specified

when we checked in, they gave us gift vouchers for the kids covering drinks and meal deal as they were too old for the kids gifts

to go to bed eventually as the bar was closing

breakfast good bar area, drinks prices not excessive staff were very attentive and with a pleasant

had an upstairs and a double room downstairs,

car parking a bit limited when we first got there but it was a friday

pub food was served, also very acceptable, and the bar has real ales

to get an early check in that was nice

very modern, lots to do in the bar area downstairs and enjoyed a free cocktail on arrival

no soap bar in bathroom, no mini fridge , no hash browns or toast at breakfast .

delay getting our twin room ready (we asked for an early check in, if possible ) but resolved half an hour before actual check in time

easy parking really cheap late check out time which was

bar with very good atmosphere and selection of beers

comfortable and in keeping with this 18th century hotel and the staff both on the desk an in the bar were

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

very friendly and i even got an early check in

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

the spa and

no wifi in bedroom

hotel facilities great,room,gym,pool and bar area

only comment l would say is the pool hours for kids coyod be a little more flexible

room was really good and the kids love it

winnies bar was beautiful and relaxing

kids loved the high loft bed too, although the stairs were very steep

i was a little worried about him going up alone but the kids loved their den bed so it wouldn’t put me off booking it again

early check in and late check out was much appreciated

lobby and bar with relaxation space was wonderful.

the bar and breakfast service was terrific and fun

stocked bar and snacks in room

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly delicious breakfast

cosy bar area

could do without the music in the restaurant at breakfast

staff are so helpful and go out there way to help you ruth make breakfast but was not there on our last two mornings the staff at front desk are so helpful make

i also had room service and that was really nice too

room service collection well organised

evening bar used for coffee and recommended

good location and handy for the bar downstairs

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

nice bar with little beer garden outside

if you needed an early night you would be unable to sleep

wifi was awful, tv didn't work properly.

i used the gym and spa, had dinner and breakfast

the breakfast was lovely and the room service the place is amazing

was superb, and the hotel was very well presented with a nice bar on the ground floor, and a nice restaurant with a terrace bar on the roof

nothing. just wish i d brought my swimming trunks. pool looked fabulous.

c coffee machine)

great breakfast.

class a proper reception rooms an absolute delight cocktails perfect breakfast amazing will return top tip

easy wifi, great morning coffee in the room

despite the central location and a bar on the ground floor, there was no noise at night; it s a pleasantly sleepy town

long time and we are quite frequent travellers and for 88 double occupancy including a cooked breakfast

very nice accomodation nice bar area with nice atmosphire

breakfast wasn t really that good, my scrambled eggs tasted like an omelette

beautiful clean comfy room and spacious lovely bar and dining area

able to do an early check in

the noise from the bar below

the room was above the bar and being friday night it was quite noisy again our fault for not checking

evening bar staff were friendly, bed was comfy

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

great breakfast. great location.

lovely breakfast

breakfast

everything.. great decor.. perfectly located. friendly staff. very clean.. fab breakfast

breakfast was made to order for us and was lovely

room service sandwiches need to have sauce sachets and basic salt and pepper sachets

the wifi connection was excellent, which was so important because, again, due to our world situation, i

very clean and modern hotel with good lounge and bar spaces

perfect location for winchester attractions, bars and restaurants

couldn't access the wifi properly

very good wifi

hotel and they let us have an early check in for 10

initial teething problems wifi wise- but having only just recently opened it s perfectly

size room practical with everything you need good wifi very good location at walking distance from the very center of

poor response to room service requests.

early check in, friendly staff.

patchy free wifi

the cookies in the room were a hit with the kids

room service very poor choices and overpriced also

staff was super friendly so accommodating, the bar and food facilities was fantastic and the room was outstanding would highly

the bar and restaurant is a clean tidy place to eat and drink and the service is great, the staff do a

hotel was beautiful and the staff was so helpful , the room facility's was outstanding and the breakfast was amazing we actually said the chef was a credit to the hotel food was outstanding

place, really great staff, olde worlde bar and restaurant, brilliant food and breakfast

com that there will be extra charges on top(for kids beds), which you do not get notified about on your booking confirmation

bar area very clean and comfortable

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for families or couples or buisness trips was extremely impressed with the main course

excellent bar with real ale and guinness

everything you could need in a room also a very nice bar and restaurant

free parking

good wifi

the staff were so friendly and helpful - letting us check in early and offering free parking.

we went to the bar in the evening and the staff was very friendly

other than a few wifi problems nothing worth mentioning.

our room was above the bar so was noisy when we first went to bed, but i phoned down to reception and the gentlemen moved

great bar and excellent food

really cosy and comfortable bar with really good pub food

the breakfast was served very quickly and was cooked superbly - thank you chef

the breakfast was very nice and hot .good coffee

great kitchen yummy food , my kids loved the pizza and frensh fries , and the stake is so good

hotel is a 10 min walk from paultons park, which was very convenient as we traveled with kids

was over the bar and you could hear people outside very clearly as no double glazing

everything was great, the room, hospitality, the ambience in the bar at night,

a massive plate of food but if you only ordered scrambled eggs on toast it would struggle to be a kids size breakfast

i chose this hotel because of the pool

spaced out room, good but small swimming pool and good gym.

it would have been good to know whether there were kids prices for the breakfast.

plenty of parking, check in easy and staff very warm and welcoming

was good with a lovely golf course very friendly staff this was the 2nd time we have stayed here and cannot fault it

had to wait whilst with my young kids it wasn’t busy

the pool was lovely and warm, perfect for the kids

the swimming pool was great to keep the kids entertained

kids loved the

there were ev chargers in the car park which was very convenient as it meant i didn t have to search around

gym and health club excellent

great spa and lovely staff

drinks at hotel are really reasonable and the reception and bar area is nice and modern and welcoming

also the bar is open late which is a nice touch

loved the pool, that was fantastic

crawling everywhere and toddler was enjoying the view out side horses and nice play ground for kids my kids were so relax because of them we were so

rooms were lovely and clean, plenty of car parking spaces

friendly & helpful staff, outside space with playground for kids!

asked for room service, breakfast in bed

it was our new year break with the kids and they loved the pool and exploring

breakfast in the bar was plentiful & cooked to order , dinner in the evening was also excellent by chef whose name i

the bed was huge and very comfortable being able to sit outside with a drink from the bar was lovely breakfast was great

on top of that, we had room service so we was able to eat it in the comfort of our lovely spacious room with the dogs

it said online that they had a bar at the hotel but it wasn’t really open while we stayed.

chose the spa bath room, bath good but using the shower in the morning the power was disappointing

she hung our coats in the laundry and couldn't have been more accommodating

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

cleanliness, size of the rooms, kitchen , lounge room for relaxing

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the staff who had to keep moving it

the breakfast was plentiful and the service great

we requested a late check out after booking and that

staff are smart and attentive, we needed an early check in which was arranged without a drama and with a smile

location, price, parking, breakfast and staff

friendly staff, excellent room and a great breakfast

big bedroom,lady downstairs in the bar was very welcoming,location on high street ideal for restaurants, shops etc, definitely stay

more car parking spaces

the parking felt very unsafe amongst the hgv's and services.

friendly reception staff, decent wifi

price was very good, and plenty of free parking

friendly staff ,clean and tidy property, can take my dog and he has his own passport :) ample parking

and breakfast just right

outside pool looked a bit murky and was quite small

breakfast was excellent and the staff extremely friendly and helpful.

it felt a bit like a creche at times with kids facilities.

with indoor pool, tasty breakfast of your choice, nice restaurant for dinner with 2 or 3 course menu, quite

i'd ordered room service and it came in good time although had forgotten my drink which was dealt with promptly

the gym was definitely a bonus , very well equipped

i had to comment on anything it would be the english breakfast, it really isnt all that

very helpful staff, very relaxed feel within the hotel and excellent gym

character pool gym food comfortable bed dressing table

a suite, but the bedroom was smaller than my kids standard king size

nice outdoor area with bar and pizza bar

the bar man on our arrival was extremely welcoming and very efficient with his service

and bar staff really friendly and food was lovely

comfortable beds, stunning outside garden, lovely bar and restaurant, not to

staff helpful and friendly breakfast outstanding and location perfect

breakfast was superb

the bar has a limited choice, but operates on an honesty box, which reflects the trust that management

loved the extra touches, organic local products, honesty bar and tea and cake on arrival

breakfast was fantastic