found the tv hard to use, i mean could i have watched netflix and wasn't told anything about the wifi

the bar was excellent

the buffet breakfast is very ordinary, not much choice.

great location breakfast was very nice with good choices

the kids play area in the foyer was a very welcoming touch

the ensuite bathroom with shower and toilet had no washbasin the wash basin all situated in the kitchen

wall lights not working in separate bedroom no dvd player furniture around pool not the best

pool a good option for the kids

free parking & close to everything we was doing

wifi connection very weak also old carpet should be replaced with tiles not really hygienic other

the beds were very comfortable and the pool was warm and very relaxing.

safe and convenient parking

good parking and room was cleaned extremely well between night 1 and 2

washing machine was spoilt during my stay there and hence cannot do my laundry.

staff were super lovely, pool was great, spa bath fantastic, great location

the spa bath was incredible and there was even bath salts to add to it

puddle of water in the bathroom around the toilet bowl fishy smell around kitchen

toilet and kitchen too close to each other

info on room service or nearby food options.

covered indoor swimming pool and gym

central for what we needed, excellent service in dining and sports bar area, rooms very clean and comfortable

receptionist naomi she was fantastic the staff all over were very good including bar and

great that there is a club next door to grab food or order room service

the location to restaurants was great, also pleasantly received they had a laundry

room service was good.

easy access to the rooms and has a bar that we could eat at near by

easy to drive to and plenty of parking

very comfortable room and great parking as we had a large vehicle.

i like the room, it was safe for small kids but the bed is the best, very comfyud83dude0a

breakfast and had a playground for kids in bistro area.

parking in front of your room

great customer service, very helpful and i loved the room service. the food was fantastic

early check-in, teriffic bed, food and drink close by and parking included, great value for money and will stay

at reception were really friendly and welcoming, it was in a very convenient location, plenty of parking, and

exhaust fan in bathroom not working, bar closes too early, no cover on quilt insert.

great parking for a truck

has a bistro and playground for the kids so family friendly

comfortable bed close to bar and meals area

wifi was slow, really slow.

nice to have kitchen facilities and just asked reception for pan which was delivered within 5min so we could

wifi speed

only stairs up to the rooms, no microwave, only a bar fridge and kettle kitchen wise.

and helpful staff, kettle, bar fridge, iron and ironing board, and breakfast package provided, close to shops

free drinks from sports bar downstair

easy to find and parking out the front was great

no wifi available no bedside lamp in need of refurbishment

it was clean, quiet and had parking right next to my cabin

the self-contained kitchen was just perfect ud83dudc4c ud83dudc4d

wifi connection was very poor

no little kitchen bench for the plates

the rooms were renovated, lots of parking, friendly staff.

wifi was hit and miss but available

the adjoining bar and grill was definitely a great highlight also and made dinner easy

to the cbd fwy/hwy were at close proximity also pool was nice staff were very friendly and easy to communicate

and she was only too happy and obliging to open the spa for my girls who had had a long day competing

we enjoyed the pool and spa area in the evening before dinner

the rooms are quite large and spacious

re found the westwaters mecure hotel, great, accomodation, parking, great amenities and great restaurants down

breakfast menu had affordable choices

friendly staff, nice facilities, lovely reasonably priced breakfast available

clean and quite spacious. staff is friendly. wifi works well

lovely gentleman at the bar serving, gave the same snacks, that were handed over to other guests , when asked

convenience to train station to get to melbourne good secure parking,friendly staff.

need more stuff for kids to do.

train station, shops, bar is directly down stairs, bistro is down stairs, parking, staff were very nice, bar

think the pet friendly rooms should be on one level as i did hear dogs barking and there was a bit of an odor

rubbish bin in kitchen almost overflowing by end of stay

bed was comfortable and it was nice to have a dining table to sit at beside the kitchen area

a bit noisy at nights with the very busy bar downstairs but everyone sounded happy.

be warned, if you are staying there, the property next door is a bar and runs kareoke fri/sat night, so our

wifi working great. free parking. it has an aircon.

good parking (not undercover though) and good access to the room

not much. internet didn't work.. free wifi but no internet on tv. couldn't watch you tube.

parking was very easy and free in open-air car park

com, due to my special request of having a ground floor room and close to parking space as my husband can not

a big bonus was the free parking provided

bar and restaurant downstairs very good

location, noise, no microwave, laundry area very dirty

bar & restraunt downstairs made it that much easier to access food and drinks

wifi in the rooms should be better .

room had everything and didn't have staff knocking on doors brilliant great wifi awesome

rooms are clean and designed to please and ensure comfort, secure parking, kitchenet facilities are new and

the fact that it's got a kitchen, laundry, and it's right next to watergardens shopping

location was excellent, very spacious and comfortable bed, kitchen and bathroom excellent

parking, free wifi, comfy bed, spacious living, dining & kitchen

full kitchen was a bonus too

great location, handy to where i was working, plenty of food options and parking.

the staff were very accommodating and suggested the apartments which suited us perfectly with kitchen dining

kitchen counter was sticky

comfy couches. full kitchen. washing machine/ dryer.

free wifi was great and reliable

nice comfortable bed which was huge (king) room service was easy and the tv was a good size

the bed was super comfy! and the spa in the room was a great size. room service was excellent.

comfortable bed, large bathroom, room service

the sports bar next door.

wifi not strong in the room (201) but very adequate outside the room

plenty of parking

ample parking

laundry facilities

perfect location, close to busy beaver airport parking to break the journey for the next day travel north along

wifi fast

pool and spa were beautiful and get sunshine most of the day

the swimming pool and spa are lovely. great location good value for money

the heated outdoor pool was a highlight for the kids

tram and shops outside, making life easy with kids.

room service coffee came in a paper cup, and not a mug.

9pm pool area being closed so early ...

my kids didn t want to leave

friendly staff, room was spacious and comfortable in size, and the infinity pool and rooftop bar was great to

quality of the hotel amenties (pool, gym & sauna)

kitchen stuff are not complete and it only have 1cup for coffee

room, friendly staff, facilities in room, the gym was nice and quiet

the apartments are bright and comfortable, the gym is well equipped

balcony was off the 2nd bedroom, in our case a kids room which seems silly

full kitchen facilities so we were able to cook our own meals

when they say they are pet friendly, they mean it

the room & pool

the hotel was new, bed is comfortable and pet friendly.

pet friendly is perfect for us

presented hotel complementary drink and bar tapas poolside bar within walking distance to southbank and south

my kids and i enjoyed our stay

loved the gym and staff were very accommodating to all of our needs

love the decor love the feel of the rooms room service was great

we were travelling with our two little kids aged 4 and 2 so we were able to walk with a pram to everywhere we

comfortable clean with an amazing gym

laundry was eye-wateringly expensive - $50 for 2 t-shirts and some boxer shorts. yuck.

the room service was first class and the food was superb

room service is prompt and not too expensive

included in the package like tea,milk,water which makes life much easier for the family with the kids

new equipment in the gym and extremely clean and well presented

the pool, spa and sauna complex was fantastic and the gym was exceptional.

and the room service hotel meals were delicious

my laundry was chaos, my parking was chaos, at the bar our order got forgotten

steam room, gym and pool were exceptional quality - this is why we booked at this hotel, we both have stressful

helpful and cheerful and contributes greatly to the overall experience, and the upstairs whiskey bar is superb

the kids enjoyed their stay

wifi was difficult to log on and not strong.

room is small. no slippers in the room. cannot connect to wifi. view in the room is not good.

friendly staff from the front desk to the bar staff to the cleaners

hotel is run down (filthy carpets, damaged walls in common areas, lifts etc) and staff leave laundry baskets

the room, the parking, the room service, the breakfast, the price - all fabulous

room service, took way too long to come and was warm at best.

location to marvel stadium, access to tram into cbd, free wifi, cheap car parking, great deals.

bed comfy lovely and quiet and shower and kitchen great!

the free limited wifi was enough for my needs.

foyer is immaculate and stunning the room was much bigger than expected with a seperate galley kitchen and my

the external garden and pool area is a great option to have

wifi was down for our whole stay

wifi was out for last 2 days, daily service needed to add more coffee & milk, service done very

was no room service but they gave us other solutions if we did want to order food with the cafe next to

we had an apartment with a kitchen so we had everything we needed to cook and a washing machine too

the pool (with pool towels), spa and gym was an added

kids enjoyed the pool and spa

very quiet, clean, spacious, water hot, dark block out curtains, good kitchen facilities and tv & wifi

to top it all off, we had great fun in the pool and spa

second, the wifi wasnt good in my room, there were 2 bar signals, i couldnt make a call, watch videos

comfortable room and few steps to the bar downstairs, good location in middle park, close to tram and

loud noises from kitchen exhausts

always a handy position for us given our kids live close by

wifi kept cutting in and out couldn't connect to it at all

fabulous food for room service

would like coffee machine in room and spa outside would be great air-conditioning wasn't that good , was warm

my wife complained the pool was out doors but still had a swim.

the wifi wasn't free.

a drink at the bar a must

comfy bed, free wifi, good location, polite staff

generously sized room for 2 adults and 3 kids

no list in room telling us which number to dial for room service or reception.

i booked an apartment room with 1 big bed + 2 smaller ones and a kitchen

bar staff and kitchen staff are exceptional

clean comfy rooms, very convenient location to trams to convention centre, casino also have a bar within the

but room services change it regardless

wifi wasn't a great signal dipping in and out

love that there was self serve laundry with free detergent, because i packed light and it came in handy

the wifi could have been faster!

location, staff were phenomenal and so helpful, great room service and a super comfy bed

food was of good quality for room service

gym is way too small

i connected to the wifi but it was so slow i couldn t watch anything.

wifi dropped out when i walked into my room

$5 room delivery charge for room service seems out of place when the whole purpose of room service is to deliver

very strategic location just opposite the train station and free ice cream for kids

as i walked up to one to get some food a member of staff removed it and went to top it up in the kitchen

a 24hr room service, but would have loved to see some food items on the menu when i was hungry at 1am

swanky bar and restaurant attached

is good have indoor swimming pool , gym , and sauna

location was good for us. the breakfast was very good and reasonably priced.

pool

the best for price, location close to southern cross, fast check in and out, facilities such as gym, pool and

everything is perfect. the location, the service,the pool&gym...

value for money had a laundry on premises

also have a laundry and smokers lounge downstairs

it would be nice to have a little kitchen sink in the main area

great facilities ie guest laundry and in house restaurant

they do have self service laundry available with credit card payment after scanning a qr code on washing/dryer

the room service staff also did a great job quick and efficient

style, cleanliness, room service, tapas bar/lounge, staff were accomodating, great

the gym is aesthetically pleasing but if you are serious about fitness you'll find the weights are too

in later, however the staff said a room was ready for us - unexpected and amazing with two tired kids in tow

photo booth is a highlight for the kids! good location, we had a comfortable stay!

n laundry closes early

walk to southern cross station), very clean, good communal kitchen, near aldi supermarket, good wifi (but note

staff were very accommodating, kitchen and laundry facilities very useful for long term stays, very accessible

there's a common kitchen and laundry area

there is 1 shared kitchen with stoves, microwaves and ovens

was a reference to room service and the compendium

wifi is terrible please fix it!

needed more cutlery. tap in kitchenette is overpowered. bins don't appear to function

5 star hotel service with room service

wifi extremly slow, we had to use data even just for simple texts.

quibbles: room service menu was lacklustre and the food was not great

charging a delivery fee for room service is ridiculous.

in room service, exceptional

we like the place. we enjoy the view. we loved the swimming pool.

the pool was

room service 24/7!!! amazing view, lovely staff everything was fantastic i'll definitely be back

check -in staff were lacking in coms and general hospitality - small details like advising on wifi and using

location, very nice pool there kids love it , relax, enjoy, staff s friendly, good

free wifi allowed you to connect but it did not work

the location was great - pool and rooftop bar were excellent

location, check in was super easy, comfy rooms, breakfast was amazing too

was good, we had room service, delicious

to use the wifi or google chrome

breakfast was great and the room was very comfortable

great location, easy walk to everything, great breakfast.

the free breakfast was awesome and the staff were amazing

with 2 kids (4 and 7)

good wifi car parking included varieties of breakfast convinent

for 3 people, there were separate double beds, there was chromecast available on the tv, free wifi, and they

the best is the self laundry service

you would have to go out and buy once you arrive, beautiful apartment, clean, safe, pool and spa were

gym not open until 8am.

loved the heated pool, jacuzzi and the breath taking view from up there

good location has a gym onsite full furnished apartments including laundry.

had some problems connecting with wifi every time i opened my laptop

complete with a full kitchen, comfortable couch and huge tv

there was no room service at night for dinner, and the property showed its age.

a bar should be incorporated inside the restaurant

i got upgraded to a spa room which was appreciated

had a little kitchen which is always welcome

-there is a good laundrette directly across the street from the hotel, which was handy for cheap laundry (the

stunning cocktail bar and loved the fast room service experience

great place. pool and spa were great.

the ambience of the hotel, the rooms, the surrounding area, the beautiful pool and spa area

good location. fantastic service. pool was loved by the kids

friendly and helpful staff, great location, quiet room. parking nearby for $20/24hrs free wifi

the location is fantastic, and a big shoutout to the room service and cleaning staff for keeping the room fresh

good wifi

no kitchen facilities the dryer in the laundry didn't dry the clothes properly after 1h

the service was alright, staff were okay and room service was standard.

enough space for a 4 night stay and good for 1 adult, 1 child or 1 adult 2 kids

so glad i got to enjoy the spa all to myself

wifi in the room was not great at all, didn t reach the bedroom.

love the spa, pool , sauna , steam room beautiful the rooms are lovely the view from my room amazing quiet

location, staff, gym and pool

there was no bar or restaurant

did book a single room which was tiny (obviously) bar that the hotel was fine

family room kids happy with tv channels and wifi

there is gym in the hotel opened for all guests

convient location and great hotel amenities including free wifi, easy free bag storage and a smart tv (may not

wifi wasnt good there wasnt too many choice for breakfast but overall it was good

facilities, pillows, toiletries, restaurant and room service. amazing staff

i liked the rooftop bar and gym.

wasn t the most thorough - room service tray outside for more than 12hrs, some amenities like tea, water

is fantastic, drinks in the bar are good

would ve been nice to use the pool, but understand it needed maintenance.

i enjoyed the bar and the restaurant coupette

new boutique hotel with a great pool and convenient location next to the casino

great pool area

dinner at the restaurant downstairs was amazing, and the bar staff exceptional

artments) - clean, good toiletries, laundry facilities in room but discrete, lovely gym and pool, very safe

the amenities and location. to have a laundry in the room and a swimming pool is amazing

sauna pool & how close it was to everything

pool. spa. sauna. nice staff.

it s a perfect location; has extremely helpful and friendly staff; spacious rooms; kitchen is well stocked

room and the whole hotel was beautiful and my kids really enjoyed the breakfast and the indoor pool had an

pool area

no wifi

location comfortable bed excellent gym pool and food

closing time of the pool and gym area were too early, 9pm

in addition,there is a laundry service one can use

the wifi in room 12 is very poor

wifi was great too

service, very clean rom and kitchen and most of all very accommodating staff

kitchen closed through the night

clean, comfortable, good room service

very clean modern hotel, the rooms are upstairs, has a lift, rooms have all the comforts tv, bar fridge, big

advertised room service on website & in room but no room service available

room service after hours

would like larger or separate rooms for kids.

bed and linen was exceptional . room size generous. view good enough and pool and gym perfect.

prices for personal bar to high for small bottles

i wasn t aware there was free wifi

the swimming pool and gym are both

room service was great

beds were very comfortable, pool was clean and inviting on a hot day

and go as many times as you like for the one fee loved everything about it will be back for sure kids and myself

no indoor pool, was cool and wasn t possible to use it. also no shade next to the pool

and the kitchen facilities were in good conditions too

the room was fantastic, great facilities for a family with 2 bedrooms, 2 bathrooms kitchen and laundry

came with laundry facilities and nice deco

wifi is super fast and reliable

everything we needed in our room for a slightly longer stay including -fully equipped kitchen and laundry

distance to lots of things, they also gave me free tickets to one of the shows in the jazz bar in the basement

the fridge in the kitchen is tiny

they upgraded us to a business suite without even asking...wow peter in the front bar xx

spa pool, view is amazing. room was quite spacious for one adult, two kids.

wifi worked perfectly and easy to connect too

room service. there appeared to be a problem with the phone line.

the airport the hotel looked after our luggage all day whilst we went sightseeing, let us use the gym to shower

there is no wifi. i don't know why they published wifi is free,

only issue i had was you could hear people slamming doors all night and they were letting their kids run up and

unclear if spa facilities were open for hotel guests or not

chocolate the facilities were lovely and the shower and bath were amazing the products from their spa smelt

no room service after 10:30 and the minibar was ok but not really geared up for a hearty snack

breakfast was delicious worth the money

the hotel was exceptionally clean, and the facilities top notch with reliable wifi and chromecasting availability

had issues with the wifi and the chromecast in the room which wasn't ideal

down stairs bar and outside area perfect for some afternoon drinks and people watching

breakfast and coffee was good - location superb for exhibition centre

parking *very clean *amaaaaazing shower *confortable bed *ar conditioning/heater *heater in the

privacy of the people sleeping downstairs and one has to walk through to get to the bathroom and kitchen

was very clean and parking was outside the room

wifi is bad.

kind, helpful reception staff and close to public transport but also has free parking

fancy finish and the bed was super comfy. loved curious and the pool.

the room service could of been quicker with delivery of our bags

the amount of kids in the pool made the area almost unusable.

the food is outstanding and the beds so comfy, dnt share with your kids though

incredible customer service. great rooms, amazing gym.

body soap, small bar soap, shampoo, a hairdryer, an extra toilet roll, tissues, a tv, free wifi, a full-length

bed comfortable and room was clean. wifi was good. location is good.

wifi was a bit in and off

wifi did not work in my room for the entirety of the stay.

wifi for a day

we ordered room service one morning which was quite disappointing as

no self laundry service

require specially with kids and travelled with age person

no option for room service.

we especially loved the bar for pre dinner drinks, the bartenders are very talented and make the most delicious

good location, nice staff, good service and nice size gym.

lovely breakfast friendly staff

delicious breakfast, i recommend the omlette!

small gym

loved the setting, the free parking, all the amenities and the adventure of figuring out the doors

the outdoor area is perfect especially with kids and the addition of the outdoor games, makes for wholesome

great experience kids loved it

like no other hotel staying in the airstream , fabulous location close to restaurants , free parking much

location and comfort. free parking. great coffee downstairs. brilliant concept

some of the room functions including the wifi were barely working and we had to switch to mobile data, while

only 2 people were to be kicked out for jumping in a laundry basket but it left 16 people on the street on a

no condiments with my room service dinner.

,modern, amazing resturant on 22 floor and pool staff were very attentive location is good for flinders street

our kids loved the heated pool inside

of food options due to no room service and the late arrival time meant i had to walk pretty far to get anything

room service was good, really quick, but took a few times to pick up the phone

i would also have liked to have a laundry room for guests to do their own laundry, as they only had a laundry

convenient parking right next door, great location right in the city, lovely bar with $9 pints, great outdoor

no laundry facilities.

in a penthouse, awesome experience, great to allow kids to sleep at night

was amazing, plenty of room for 4 adults and 4 kids, was nice and relaxing for all of us, we enjoyed hanging

appreciated the washing machine/dryer plus the supplied laundry powder responsive air con thermostat

i asked for additional laundry powder which were given at instant

wifi was welcome, very clean and well cared for property

there was also no elevators so we had to go up to 3rd floor with our luggage and small kids

wifi really needs to be upgraded to a proper commercial mesh as there are dead spots right through

a shame that the in house restaurant and bar didn't survive the covid crisis, but i'm sure someone will take on

lucky my husband found a laundry door open at the back , with no after hrs phone number we were left cold and

the wifi wasn't the greatest. it was intermittent

central location, close to cbd and accessible to the rest of melbourne. great pool and gym.

room service was a little late on one occasion, even at the discounted rate the room was a little

location staff clean room had a kitchen, iron, milk in the fridge, laundry

+ comfy bed + clean and tidy, clutter free + washing machine, dryer & dishwasher + well equipped kitchen + great

wifi wasn't per room and wasn't secure

comfotable bed, clean. room service.

could have had another light for small kids to use as a night light

had a room with two double beds (mother travelling with 2 teenage kids) and the open plan bathroom with its

all over it we had dinner and (very expensive) breakfast and were shown to dingy area next to kitchen when other

is good (cleanliness, bed & pillow comfortable, good wifi connection, good location near tram and train station

an issue, just a comment, i found the gym to be very hot (noticed it as soon as i walked in)

the gym facility was great and the restaurant was

i m enjoyed the gym

room service food was awful

the gym is also brand new (obviously), but a decent size with a variety of equipment/weights and

excellent gym

comfortable bed and pillows and very attentive and polite staff great gym and close to mini

really enjoyed staying there and the kitchen was so

maybe a pump action hand soap vs a bar but that is a very veey minor thing

good gym facilities

we stayed at 14th floor where the laundry is

chromecast and free wifi were a bonus

had a handy little gym

the kitchen has all the essential cutlery

the laundry is good, however would suggest to add another dryer ask most of the time i went up the

have liked the cocktails delivered to our room rather than having to go to the bar and take them back

buffet breakfast

breakfast was great too

wifi very good

the hotel s period features are beautiful and the ms ava bar is a convenient and comfortable place to relax