the heating was wonderful, great tv and wifi

privacy of the people sleeping downstairs and one has to walk through to get to the bathroom and kitchen

it was good parking and l didn't hear a thing

quiet. good location. free parking a definite plus

kitchen didn't have any bowls or plates, tv remote not functional, no netflix

the reception was very busy to serve the bar customers.

room service after hours

very clean modern hotel, the rooms are upstairs, has a lift, rooms have all the comforts tv, bar fridge, big

advertised room service on website & in room but no room service available

friendly staff, 2 free drinks and 10% off food at the bar downstairs, great location right next to a train

room was decent in size to suit our family of 4, 2 kids and 2 adults

the wifi password was not in the room.

we also went to the bar with friends

new, clean apartments with everything you need with kitchen & laundry in your apartment

gym wasn t great.

great bar area to meet up with friends

wifi was fast

location for a nearby function / bar nextdoor / parking / breakfast

not much air circulation in the gym, also needs music in there

attched restaurant and bar is great but is packed to the rafters on friday and saturday nights

great comfy bed. plenty of parking and fast check in.

/parking is in front of entry

great wifi and quiet

flat screen smart tv and free wifi was available

was 2 private functions on and one took the whole sports bar sow as closed to public - only option was to eat

the entrance to the parking is a little narrow but so far we haven't had any issues.

also - free parking

off street parking

bar fridge was nice, microwave good

cleanliness, bed was dusty, too noisy at night hard to sleep especially with small kids - people laughing and

space in the kitchenette was limited and the cupboards hard to open

escape from home and the courtyard is one of the best atmospheres to be on a sunday weekend, kids having a great

good place to stay with kids

breakfast fine and location perfect for what we wanted to do.

we were hungry after a festival and there was no room service but honestly not a big deal

as a lone woman travelling i felt very safe and relaxed on arrival parking close, dining alone not a issue

are very nice, one particular staff(a young lady with glasses in evening shift) work in the bar/bistro bar went

and tidy, easy check-in process, value for money, supermarket across the road, free parking, pub meals available

wifi working great. free parking. it has an aircon.

wifi working great. free parking. it has an aircon.

reasonable size, helpful brochures inside of office, comfy beds, staying overnight has basic kitchen items,

admittedly it was the christmas week and maybe normal laundry facilities were not working, but this should at

laundry is for small loads only and can only be done by management for $10 ,however, there is a

on-site parking was convenient and room had everything we needed, including microwave, toaster, fridge and

compact. all the facilities that you need to be self sufficient inc wifi.

wifi

free wifi

the wifi worked and the staff were able to arrange for transport to the airport at 6am the following

was comfy everything we needed for the night and close to easy airport parking where we leave our

kitchen facilities included microwave, fridge and kettle but no crockery or cutlery to enable you

location, noise, no microwave, laundry area very dirty

parking is easy to access

ate in the bistro , the food was 5 star absolutely delicious and a very relaxing bar to have a drink to relax

really appreciated access to the laundry

wasn t too noisy convenient pub downstairs car parking let me check in slightly early

the front gets you into the city in 15mins and it's a short 5-10min (depending on how slow the kids walk) to

when i went there i was given room on 3rd level so had to go down again and again to warm up kids food and milk

good location, fair wifi speed

terrible if you have kids and need to check temps

no wifi access

quick. efficient, good room service meals. reasonable price for minibar wine

proximity to airport gym and sauna

no spa or massages available

the pizza was a mccains pizza put in the microwave and the meatballs in kids meal were hard as a rock my toddler

great facilities great pool spa and gym great sirloin steak great beef croquettes great staff

pics had a spa but didn't get one with this room

laundry facilities

laundry facilities and it was clean and quiet.

wifi could be better.

also, free laundry was helpful as we had been traveling

parking was a little awkward

wifi was super slow and could not use it.

my family with 2 kids did not get any sleep until 1am due to a tenant swearing punching his car and throwing

i turned up at 8pm and they still did me a nice room service parma. thanks!!

free wifi and free parking

bed was extremely comfortable and the room service meals are huge

the kids on the next floor above stomping around and screaming for hours.

staff service was impecable! fantastic and quick pool exceeded our expectations

very close to airport, great food kitchen open late,

was no seperate water for the kitchen

convenient location and shuttle from the airport was very smooth even at midnight when we arrived

close to all places to eat, good bar and staff offered us happy hour

the shuttle service to the airport is exceptional

quickly rooms are clean and comfortable staff are always friendly, professional and welcoming bar is reasonable

wifi was slow / unusable.. noisy

easy to check in and out, free breakfast was basic but the kids enjoyed it and saved the effort in the early

wifi was good

helpful staff and great breakfast

the muslim kids were a delight

a nice light breakfast

of the elderly male staff at the bar was not very good with service

have no power points, staff are rude as hell and wouldn't give wifi password but being near pokies was

parking easy in car

food options were great and friendly bar

parking right outside the room, comfy pillows and beds, good location

there is 1 shared kitchen with stoves, microwaves and ovens

walk to southern cross station), very clean, good communal kitchen, near aldi supermarket, good wifi (but note

staff were very accommodating, kitchen and laundry facilities very useful for long term stays, very accessible

kids got their own beds and room which can be hard in some hotels as they only offer 2 double beds

arrival we thought it was more a hostel and may not have been suitable for my family with two kids under 5yrs

no dishwasher or washing machine/drier but there was access to laundry facilities and we also had an iron and

loved that it had a balcony and kitchen and the bed was super comfy

it was great and if it had laundry it would of been a 10

initially had issues with tv chrome cast connecting to wifi but was quickly addressed so we were able to stream

the apartments are bright and comfortable, the gym is well equipped

bed comfortable and room was clean. wifi was good. location is good.

wifi did not work in my room for the entirety of the stay.

wifi was a bit in and off

body soap, small bar soap, shampoo, a hairdryer, an extra toilet roll, tissues, a tv, free wifi, a full-length

breakfast was very good. location was good.

breakfast was repetitive after we had it for six days

breakfast was incredible - our booking came with the continental and hot food package

the breakfast was delicious and reasonably priced

the breakfast was delicious and the staff were very polite and friendly

really lived having a small kitchen and washer dryer in the room

had a separate bedroom area which was nice, ample free charging points for mobile devices, the kitchen was

great wifi connection for streaming gaming and working, which impressed me

we'd have loved to be able to order some room service/breakfast or coffee to the room or even have a restaurant

great to have access to a pool and jacuzzi

location, views, room service

staff in the bar downstairs (this is not a conventionally manned hotel with a reception) were so helpful,

we were not aware that we had to wait for the bar to be open at mid-day before we could discuss anything (we

laundry machine on level 2 was nice to have access to

also the restaurant had great food for room service purposes

the kids had the amazing time specially in the spa

the staff were amazing and always helpful when needed. the kids enjoyed the pool

bar upstairs was great for drinks and food

they made our stay so great from the friendly check in staff to the bar to room service

great location , amazing staff and quick room service

we were only here for one night but eneded booking for another night coz we loved it here and the kids had a

good breakfast. laundry room. good bed

shuttle dropped us quite a long way from terminal 3.

term parking available and the shuttle bus to and from the airport

loved the restaurant, happy hour and the airport shuttle

no microwave or any kind of kitchen facilities

the water pressure went from scolding hot to freezing cold and it was too dangerous to shower our kids

the bar closed a bit too early and my colleagues and i were enjoying a drink and a chat.

spa and pool and service

the room was exactly what we needed and was topped off nicely with the addition of a spa bath

and i do like their gym room and kitchen

kitchen facilities, location, friendly staff

helpful friendly reception laundry facilities downstairs $5 wash and $5 dry over all

gym just what is needed for a quick

powerpoint in the bathroom and a phone in the room and wifi details written on a piece of paper in the room

was beautiful view and room, pool, gym were awesome

pool facilities, easy access to the cbd with a short tram ride

really hard to get around this time with lots of closures , and the pool was not heated so the kids super upset

breakfast was amazing and the staff in the restaurant and bar were courteous

gym was of poor quality

the communal amenities such as the pool table, pool, and laundry

to the airport 13mins, tidy cabin style individual units with parking within a secure holiday

my room was very comfortable and clean with plenty of facilities such as pool, bbq area and laundry

clean and quiet it could update its laundry system

no wifi

not washed up and bathroom floor not cleaned also inside of toilet not scrubbed as part of daily room service

the room also has an equipped kitchen

piles of dirty laundry just outside the corner of our hotel room 920

room service was affordable and tasty

slowish wifi

staff at the bar/ restaurant were very friendly, great service

they have newly furnished with a huge high-tech share kitchen, gym room

the room was spacious and clean and the shared facilities on the 1st floor (kitchen, gym and laundry) was

quite annoying because our kids were tired

great little gym too, friendly staff, and nice big kitchen facilities

a simple continental breakfast bar ie oj, cereal, toast & condiments even for a small fee

the meals and service at the bar downstairs was great too

i could hear clearly from the room next door (shared bathroom in my case) although not from the bar downstairs

affordable and decent sized room over a bar in a great location at the top of fitzroy

laundry, kitchen and bathrooms

great location, loved the bed and towels, great bar upstairs

a serviette with my room service toastie or some sort of cover over the toastie

room service was quite ordinary if i am any criticisms at all

no room service

found it hard to contact room service at times, but this wasn't really a problem as i just headed downstairs

i didn't like that the gym was closed

good free wifi! pumpkin risotto sensational. comfy bed....lovely buffet breakfast.

to the melb private hospital, i felt safe on my own at night and could get room service meals the next day for

they upgraded us to a business suite without even asking...wow peter in the front bar xx

room, no vent in bathroom and bar fridge not turned on.

we did not have a kitchen sink

wifi was for one person only and the wind continuously whistled through the gap in the door and the

the pool in separate hotel

the wifi in my room wasn t strong enough

jam that was completely spoiled with mushy butter inside its contents, and i had to report to the kitchen staff

thing i could fault is not having a bowl or knives & forks for families in the room in case the kids wanted to

breakfast was great and the room was very comfortable

breakfast was definitely the added bonus, their buffet was amazing & my family really enjoyed it

location, check in was super easy, comfy rooms, breakfast was amazing too

great location, easy walk to everything, great breakfast.

that we didn t have enough time to check out their bar lord lygon.

good location for exploring melbourne. appreciated the laundry facilities!

great bed, excellent shower & the room service was delish & so was the wine

better facilities ie. gym, pool, sauna

i recommend this place to anyone and everyone, without kids however

gorgeous little bar but would be even better yo be able to get it to room

think the quality of food could be better at the restaurant hotel but i think it s okay for bar food but not

free link), has basement with jazz nights, ground level cafe, 2nd floor small restaurant and mini gym at 3rd

the wifi is great but you can't watch the movies on the big tv's

washing machine and kitchen

own apartment with facilities to cook,do your own laundry, reliable wifi

smell in the bathroom/laundry.

power supply to kitchen was a bit dodgy.

kitchen was very well stocked with 4 of each including wine glasses, lots of sharp knives and a

access to shopping and the kitchenette is a real bonus

is good have indoor swimming pool , gym , and sauna

the hotel had everything we needed but was not an apartment with laundry/kitchen facilities

good breakfast

no laundry mat but there was one close by.

breakfast was great value, nice and easy excellent rooms lots of space, pool was a hit with the kids

the gym is also located on the same floor

enough space for a 4 night stay and good for 1 adult, 1 child or 1 adult 2 kids

wifi is fast and secure

even kids were shivering

so glad i got to enjoy the spa all to myself

there are self-service laundry machines available in the basement

i liked the kitchen with fridge & microwave since i prefer light breakfasts in the room

we didn t like, i mean it would be cool if the gym had weights not just cardio

we hope the management could consider upgrading them to make the laundry facility more convenient for guests

the staff was incredibly friendly, uncomplicated and helpful, including room service and housekeeping

very modern, clean. excellent customer service. good price point. the jin bar was lovely

breakfast was phenomenal and reasonably priced, heated pool was a primary enjoyment for the kids, room service

i went to the hotel bar and the bartender annabelle was attentive and friendly

wifi is strong and stable and the tv has casting capabilities

the wifi is so unstable

less equipped gym

the view was amazing + room beautiful with an incredible view + swimming pool and spa with a view and really

great service from check in, room service and the breakfast. kids also love the swimming pool.

pool and gym facilities were amazing

great service from check in, room service and the breakfast. kids also love the swimming pool.

gym is reasonable for workouts with some modern machines

location, restaurant, gym, great breakfast service

wifi was slow and unreliable

very good location in melbourne cbd free wifi was included in the

breakfast was fantastic, really liked and appreciated the gluten free options

very clean modern room with comfortable beds, and it's good to know that there's an extensive room service menu

booked a single room for 2 adults and 2 kids

had a room with two double beds (mother travelling with 2 teenage kids) and the open plan bathroom with its

boy restaurant in the hotel, drinks were great but we ordered the grilled chicken from the kids menu (we

we even ordered room service for breakfast, and it was fast, five star, and delicous (home made granola with

the wifi was really fast and smooth (great for us as we were working from the room during the day)

wifi was terrible

chromecast and free wifi were a bonus

had a handy little gym

great onsite gym with good variety of equipment

weak wifi connection

lights in the apartment were very dull also there was no wifi as described in the booking

separate bedroom and laundry

great facilities, including the in-room laundry

of the pool flatters to deceive

no room service either, have to go down to reception for every little thing

no room service during my 4-day stay

the hotel had a comfy bed and laundry facilities but could do with a good dusting

the laundry facility requires maintenance.

no room service for food

gym and a library

city room was great space, comfy bed, small kitchenette to do own food, great shower,went to the gym great set

love the modern apartment, 2 mins from free tram line. kids love the heated pool & great gym

4 fast lifts so short wait, large tv, dishwasher, dishwasher powder and laundry powder provided

the pool, gym and library space are all superb as well- and the gym is seriously the best motel gym i ve

dining area providing guests with a complimentary professional coffee machine, boutique teas, a bar fridge with

wifi was slow. but everything else was good.

i got upgraded to a spa room which was appreciated

the wifi signal was very strong

the place, great staff, positioning, good size apartment, good wifi, free coffee etc

the laundry was useful for the length i was there

token gym

not connecting they are just right next to each other, so i would not feel safe having my kids in completely

indeed it was a lovely studio room with a balcony, kitchenette and large state of the art smart tv

small size no kitchen.

our penthouse apartment had great views and the kids loved the swimming pool although it was a bit too cold

it just can be done by doing the room service when your employees wanted to do the housekeeping/room cleaning

the 3 bedroom apartment got a big rooms and living room. great for kids to play and roam around

wifi should be complimentary for entire stay. parking could be cheaper for guests.

the staff were wonderful, from the reception to the room service staff

room service and watching tv easily with chrome cast salvaged what had been a long irritating day

small gym bad breakfast and coffee

one of the highlights of my stay was the in-house bar which offered a wide variety of great cocktails

we took advantage of room service and rented a movie and had a picnic in the super comfy bed

delicious breakfast, i recommend the omlette!

amazing leisure area with the pool, spa and sauna

thing we could fault was no room service after 9pm which on both nights would have been

the wifi kept cutting out.

a 24hr room service, but would have loved to see some food items on the menu when i was hungry at 1am

was clean and suitable (no fan though when showering), the pool and spa were lovely and the small gym did the

everything from reception to concierge to breakfast gym and swiming pool

bar quiet and staff good restaurant adequate

breakfast gym comfy rooms wine on arrival

gym, sauna and spa were great

don't have room service

had a spa room and found that the bed was soooo comfy

close enough to la trobe to visit with my daughter, very comfortable bed, safe parking.

the tub in my room was a plus, also my room service was very good.

general matainence a little behnd such as gadden/pool maintainence and carpet cleaning

good parking

older guy at the bar was rude when we got back from seeing ground hog day

free wifi. good breakfast at reasonable cost.

room service was fabulous, the food was

we would love to come back and stay again with our kids next time

the room service was nice after a very long day too

no kitchen. bed a bit hard. breakfast option should be more but for price it was ok.

wait (the first lift that came had no space in t because a staff member was transporting a large laundry cart

stay with family and kids

walking distance to southern cross station. has laundry services. room and toilet is clean.

lobby area i came across toilets the guests could use without having to go to there rooms, and a laundry mat

225 - room was tidy, wifi great ; tv channel great - all staff were extra friendly except for staff member in

would have liked to have had a proper little kitchen set up

breakfast was amazing. excellent location

staff was amazing. so helpful. breakfast on level was amazing and great value

no free wifi. lifts were a bit cantankerous.

holding fee, if paid in cash needs to be picked up from venue bar before 6am or after 10am, as no staff available

i was surprised with the bar and casino downstairs but was a nice touch if your into that type of thing

a toaster would have been handy in the kitchenette.

it s a shame the sports bar wasn t open

of parking for car and trailer

the t.v couldn't connect to the wifi.

very useable kitchen

large well equipped rooms (apartments) - clean, good toiletries, laundry facilities in room but discrete, lovely

loved the kitchen and laundry facilities en-suite

didn't like that the spa wasn't adults only, it's very hard to enjoy it when there are a lot of kids running

family room kids happy with tv channels and wifi

there is gym in the hotel opened for all guests

there are laundry services too, which is great if you're travelling light and they provide laundry powder for

good quality room and new bathroom, gym and close to restaurants & public transport

no room service. no cafe.

to pay for wifi and the high cost of parking

wifi was a bit slow. food in fridge was overpriced.

breakfast is excellent

the inhouse room service was on time

everything from the location, quality decor, attentive staff, immaculate rooms, great gym and tasty buffet

cool gym

superb breakfast, with all you could wish for

we used the gym facilities and they were excellent

it's a shame there is no guest laundry. some taxis found the property hard to find.

real coffee at breakfast, not do it yourself pod coffee.

of a laundry was appreciated though it was in a curious position & half the machines were out of

absolutely filthy. dusty, dirty, marks on walls and curtains. wifi didn t work.

room was a little small for 2 kids.

the room is big and clean and well equipped. very useful and convenient to have a small kitchen.

only one out of four washing machines in the guest laundry was working

gym was spacious with at least two of each exercise machine

wifi works well, and if you're on a higher floor, you get a lovely view of the city

early check in, parking available, breakfast for the kids beforehand

breakfast was just right and will feel your stomachs

the reception were friendly and the it was helpful with getting the wifi

coffee pods decor balcony comfy staff location pool

there didn t seem to be any room service and it was very hard to get fresh towels

person it was great - good size and equipped kitchen area for breakfast and comfy bed and daily room service

the rooms such as accessible powerpoints, double glazed doors, washing machine, fully contained kitchen and new

the pool and gym were great and i loved the security of the place

loved the free wifi. and the morning greetings as i was leaving each day

sofa bed which was booked for two older kids was awful and small

no laundry facilities.

your bar should open

i ordered room service (very affordable) and i did like the calamari and my creme brulee

the wifi was beyond slow.

spa, sauna and pool were amazing

high kitchen cupboards impractical

assistance the apartment is very well-contained, as a plus cosy and warm perfect location, nice pool with a view

the accommodation was huge! plenty of space and fully equipped kitchen, excellent!

location and the kids loved the pool.

difficult check in process, wifi unworkable, unable to use in room television

there was a panel off the vanity that was just propped up and one of the cupboard doors for the laundry was

the room was spacious and very comfortable, the cafe was great as well as the pool and bbq area

air - request to change rooms was ignored, as was a request to get a cooler in the apartment - wifi was tragic

the laundry facilities could have been easier. dryer took 3-4 hrs to dry clothes.

breakfast options are satisfying, and housekeeping does a fantastic job

wifi didn t work.

there is a laundry machine in the hotel, it might have be better

2 adults/3 kids, it was pretty cramped as the only place to sit was the bed, and the bathroom was teeny tiny

engaged with my kids with humour

wifi was clunky regularly had to reconnect no wifi in gym or breakfast area, limited buffet for

the fact that you have to connect to wifi everyday

the room was an apartment with a kitchenette, it has most of the things you need for a short stay, however a

our apartment kitchen had everything we needed the pool was really lovely and the gym well appointed

so close to trains, trams and mcg. my kids loved making hot chocolates with marshmallows.

the bed was very comfortable and the kitchen well stocked

also there was a small leak from the kitchen tap and sink

only area of improvement for me would be the room service

wifi was very slow and frequently dropped out

difficulty connecting to free wifi

it was hot weather when we were there so makes sense, but lots of kids jumping in and splashing

gym was functional

the kitchen equipment was plentiful and more than adequate

able to use laundry was great

we appreciated the shuttle service to the terminal

great bar too

the wifi was virtually non existent no way to do work or life admin, also general phone reception off

beds, nicely appointed rooms and nice to have a good bar and restaurant downstairs

& local beer & wines breakfast buffet ( advertised online at 5am )wasn't ready at 6am, sandwich bar payment

the bed was comfy.nice little kitchen

we enjoyed the guest passes for the local gym and the daily complimentary wine from 5-6

laundry expense was way too

think the reliance on food delivery while appreciated, for a couple, it s not the ideal room service experience

only thing was the wifi connection when streaming ,however it wasn t a big deal.

great rooms. welcoming and helpful staff. fantastic breakfast.

great selection on food for the buffet breakfast. room lovely and very clean. crisp sheets.

great value with restaurant and bar on site great place to overnight for an early check in

warm and professional greeting, beautiful facilities, great gym and pool, lovely range of eating and drinking

having to pay a fee to use the pool.

room service disappointing

breakfast room service not available.

wifi speed is super fast

you have to pay for wifi

location and the room service were really good

clean and lovely staff. room service food was amazing. located right off bourke st mall.

above, no pleasant bar separation, no quiet area to read/work away from children's play area

under the bar fridge cabinet stays on all night which makes the room too bright for a comfortable sleep

slight delay in check in, however they gave us a drink voucher to use at bar to compensate.

they are a great idea for kids, but need another quieter waiting area or children's games to be relocated to

the lighting was average to do my makeup! our room service bacon and eg rolls were dry!

nothing. kids thought it was the

weren t overly impressed with the room service menu

the room service was amazing

wifi fast and reliable

pity no in-house bar or kitchen for room service but plenty around the area so no big deal

the gym is great and well kept

would be nice to see restaurant or coffee bar opened in foyer rather than empty bar/kitchen area currently

no room service for late night meals.

would have been great to have room service and maybe a coffee shop within the premises.

got room service and asked them to pick up my tray and it was still there when i went to checkout at

the gym was substantial and location was amazing

gym facilities aren t the greatest

the reformer at the gym, and the staff were nice. check in was easy.

maybe just not enough facilities - pool, gym, sauna room