it was clean, quiet and had parking right next to my cabin

great location plenty of parking and staff extrememly friendly & very helpful

wifi connection was very poor

no little kitchen bench for the plates

free wifi

the rooms were renovated, lots of parking, friendly staff.

no wifi and verry noisy

were amazing, pool area great having the bar and restaurant on-site amazing also

room was very good comfortable and quiet and the bar was a good place to unwind after a days work, the restaurant

room i was in was right in a corner and parking there was difficult when someone was in the rooms next to me as

the room was big and wifi worked well.

located in the establishment of the bar with a large kitchen area with a good menu

sports or play a game or 2 if you like and there's is 90% chance the venue will have a large kids play area and

no power points near bed, average wifi

price, wifi ok, friendly staff, for one night ok, but would not stay again

we didn t get the room we had booked ( 2 bedroom apartment) so didn t have the kitchen facilities we were

hotel parking near entrance to pokies, not good travelling with kids

big bed for the young kids to share!

convenience to train station to get to melbourne good secure parking,friendly staff.

room and although we had ordered room service and it was debited - staff arranged refund as kitchen closed

re found the westwaters mecure hotel, great, accomodation, parking, great amenities and great restaurants down

would be good to have the option of spa suites

without notice were doing all night bitumen works right out front of the hotel * pool and spa and gym great *

heated pool a little cool

i phoned ahead to advise i would be arriving after kitchen had closed

heaps of safe parking

room was tidy and clean, friendly staff, good parking, safe, quiet, good bar downstairs,

no crockery for kids' breakfast

are very nice, one particular staff(a young lady with glasses in evening shift) work in the bar/bistro bar went

been someone doing drugs in the room and they left their equipment out side the window for the kids to view

cigarette smell in the room, room service did not swap wet towels, bathroom mat

easy to enter and ample car parking

exhaust fan in bathroom not working, bar closes too early, no cover on quilt insert.

the wifi connection was very strong, cleanliness was incredible, staff wonderful!

early check-in, teriffic bed, food and drink close by and parking included, great value for money and will stay

pics had a spa but didn't get one with this room

laundry facilities

laundry facilities and it was clean and quiet.

wifi could be better.

excellent car parking available

breakfast was good. car parking good. facilities great. everything close by.

coin exchange facility in the laundry would be of great help

the rooms was a bit disappointing, though was able to stream on handhelds/laptops with the free wifi

plenty of car parking

beds felt like i was sleeping on a cloud, had a laundry, ice machine & microwave on of floor for communal use

the bed was ok and clean. wifi ok

it was a surprise that the room didn't have a kitchen sink

very friendly staff withplenty of parking space and the advantages of late check in

very comfortable room and great parking as we had a large vehicle.

at the bistro was good, dinner in the bar was cheaper for the same meal

great bathroom with laundry facilities

the fact that it's got a kitchen, laundry, and it's right next to watergardens shopping

some kitchen utensils where broken

love the large bathrooms that are clean, modern and full kitchen

the fact that it's got a kitchen, laundry, and it's right next to watergardens shopping

stay for 4 days the room was clean and nice and quite to sleep free wifi

free parking

no secure/undercover parking

only stairs up to the rooms, no microwave, only a bar fridge and kettle kitchen wise.

easy to find and parking out the front was great

shared iron in a laundry

convenient location. quiet room. downstairs restaurant and bar. guest laundry.

car parking, easy out of hours access, comfy bed and spacious.

value for money. hotel restaurant and bar are beautifully decorated

ate in the bistro , the food was 5 star absolutely delicious and a very relaxing bar to have a drink to relax

a laundry bag left on the floor for over 12 hours overnight in the hallway on level 3

no room service .. had to go pick it up yourself from the foyer

located close to melbourne airport and the complimentary shuttle to and from the airport was fantastic

not much air circulation in the gym, also needs music in there

it would have been better if the restaurant was open or there was room service.

wifi was a complete waste of time, did a speed test and got 0

the play area in the restaurant is great for the kids and the bed was super comfy.

heaps of parking

convenient location and excellent value for money. restaurant and bar very good

staying here as it s close to the airport, always stay here before a flight, great food and bar and pokies

wifi was strong enough for my husband and i to take all our zoom calls and work from the room at

the bed was very comfortable & the spa was a real treat, with the added bonus of a tv in the bathroom so you

nice location and plenty of parking

i didn't know the wifi cause no one let us know

room service available

the heating was wonderful, great tv and wifi

if staying longer, i would stay at an apartment with a kitchen

the beds are comfy, the kitchen works for those who want to cook, the pieces of furniture are just right and

fast wifi and good hot

poor wifi

we were able to check in late after our flight as the bar is open until late

there is the option for room service from the pub downstairs

very clean modern hotel, the rooms are upstairs, has a lift, rooms have all the comforts tv, bar fridge, big

comphy bed and room service if you wanted it

place was well maintained and the room service lady was very helpful

great facilities great pool spa and gym great sirloin steak great beef croquettes great staff

next time we hope to have more time using the spa and gym all looks so ud83dudc4d good, so thank you

coffee. advertised as free wifi but had to sign up to

is so soft and comfortable shuttle and staff reception and kitchen staff very inviting and comfortable,

the pool and spa and the staff were so friendly and helpful and the food was excellent ud83dude0a 10

new, clean apartments with everything you need with kitchen & laundry in your apartment

room and facilities were modern and in great condition, very clean and there was a full kitchen

loved the simplicity of the room with all the necessary amenities such as the kitchen and laundry room

bar downstairs

the bar and restaurant are a bonus

only drawback was the spa wasn't hot enough, in fact it wasn't hot at all so i didn't use it although i wanted

loved the warm pool and spa, nice variety of food

kids were also really happy to get a swim in the pool

excellent restaurant for kids and the pool was brilliant!!

laundry facilities were a plus

the wifi worked and the staff were able to arrange for transport to the airport at 6am the following

the most secure place for parking so just go out and by yourself a good old fashioned steering

tullamarine airport, clean room, and texted message from the staff with regards to room key, wifi , etc

kitchen facilities were all i needed for my

use a gate at the top of stair case in the room to make it safer for little kids like we had

online concierge was tricky, and you couldn t get the wifi password without internet, so i recommend you ask

out before breakfast due to flight arrangements however had a meal and drinks the evening before

to the airport, excellent breakfast, clean, didn t get to use spa facilities, but from what i saw very

wished the timing of my flights allowed my stay to be longer so i could enjoy the pool, food and gym more

located walking distance to airport, shuttle available also

it was quite troublesome for me who using international wifi, so i need to call using international call

there's restaurants down in the lobby or you can have the convenience of room service like i did & the staff

having to pay a fee to use the pool.

need 2 pillows, pool use is extra cost

great price @ $187 a night good room service menu and a restaurant there too and cafe next door also

staff, good breakfast and well placed for airport stay over

the lack of kitchen facilities

qr code for after hours room service didn't work, we attempted to use it multiple times but the request kept

from kitchen concerned that breakfast ordered did not give value for set price

kitchenette wasn t well stocked

breakfast not what we ordered either i filled the card in wrong or the kitchen got it wrong.

i had room service for breakfast

no free wifi

location, high floor room, bar, pool are all

super comfortable room, we enjoyed room service, and the gym plus pool / sauna area is very nice

breakfast is very basic but enough

no elevator, no wifi.

very tasty breakfast

staff are always pleasant and breakfast is much better value than buying it at the

to main terminal past back of maccas where groups of kids looked like they might attack you

room, good a/c and heater, great wifi, service with a smile

didn t use any of the facilities (pool, spa, bar, dining) as we got in late and left early but the pool/spa

it was close to the airport. quiet and good shuttle.

convenient location and shuttle from the airport was very smooth even at midnight when we arrived

to the airport with free shuttle bus

room service was quick and the food was delicious

pool facilities, easy access to the cbd with a short tram ride

the pool and heated spa were great also, a bonus for our stay

don't ask me about the gym, i avoided other than to get pool towels , they aren't my thing haha

pool, steam , gym

small gym

and clean bathroom and kitchen

clean, close to attractions for kids and a good view of city night lights.

travel by motorbike, used the free laundry. excellent

having to use the properties wifi to log in did not

welcome drink was having limited options for kids.

had to make laundry for even the clothes closed in my bag as they smelled like i was staying in a kitchen

rooms were spacious, clean and comfy. rooftop pool & spa was a treat. staff were lovely

they made our stay so great from the friendly check in staff to the bar to room service

the staff were amazing and always helpful when needed. the kids enjoyed the pool

the bed was comfy and the wifi was decent

motel room was modern and clean, the shower was lovely, parking right outside your room, outside space was clean

room was clean and cosy. room service was great.

laundry didn't have driers

of parking, room had recently been renovated so clean and fresh

staff were amazing and accommodating. well priced. full kitchen.

in a small modern unit with balcony, living area, kitchen and en-,suite bathroom

it also has pool, bbq and laundry

internet reception was very poor for both my own devices and the park wifi

full kitchen

think the pet friendly rooms should be on one level as i did hear dogs barking and there was a bit of an odor

access and nice location, bar and restaurant right there did not need to go out if i had a big day

bed was comfortable and it was nice to have a dining table to sit at beside the kitchen area

a bit noisy at nights with the very busy bar downstairs but everyone sounded happy.

rubbish bin in kitchen almost overflowing by end of stay

kitchen was a bit closed in, 4 walls, no windows much that i can remember was a bit overwhelming

there's a common kitchen and laundry area

also, i could cooked happily in the kitchen (there were cookware available)

n laundry closes early

good value ,clean, cooking facilities ,good wifi 5 mins to city

loved the coffee machine & the stocked up kitchen

great, room had everything you need - although i could not find the wifi password, but that's probably on me

there was also a small kids pool that was deep enough for them to have their own sswim (maybe around 0

i love the room. utensils and kitchen wares are complete

had a separate bedroom area which was nice, ample free charging points for mobile devices, the kitchen was

buffet breakfast (see peppers waylands for some amazing tips), and the gym and pool being in another building

so warm and helpful, from welcoming us in the driveway to take our car for valet to allowing my 3 kids to chill

parking we got there later than others no spaces left, very inconvenient when you have 3 little kids and luggage

amazing room, very clean, fantastic gym and pool.

- corridors and communal spaces run down - some facilities we re not up and running like the kitchen

lack of kitchen commodities. e.g. teatowel, dishwashing liquid, plates etc. also, no hand towel.

a few repairs needed such as loose lock and sealing around kitchen bench

laundry is for small loads only and can only be done by management for $10 ,however, there is a

otherwise clean, comfortable and good staff, parking and wifi

it was clean and came with free wifi

no laundry services.

the room was spacious and comfortable, northern sun, balcony looking over the pool, parking and wifi

the shower in the spa - big step to get in not good for anyone with leg or hip issues

close to tram line, zoo etc. access to a laundry.

not family friendly with young kids due to noise

there was no complimentary bottled water. wifi was slow when exceeding the limit

wifi is excellent

close to everything. kids love the swimming pool.

no laundry mat but there was one close by.

stay with daily room service

wifi did not work in my room for the entirety of the stay.

bed comfortable and room was clean. wifi was good. location is good.

body soap, small bar soap, shampoo, a hairdryer, an extra toilet roll, tissues, a tv, free wifi, a full-length

wifi was a bit in and off

we found a few items from previous guests that didn t belong to us, we had to pay for one breakfast when we

breakfast would have been nicer with a little change of menu every day or 2

with dark hair, who was there every morning), there was a really lovely young girl at the foundry bar on monday

breakfast was great and the room was very comfortable

lastly, i was really looking forward to the gym the hotel provided, however it did feel quite small and being

lobby area i came across toilets the guests could use without having to go to there rooms, and a laundry mat

even a guest laundry

the kitchenware and microwave are provided in the room which is awesone

i was with two teenage kids

wifi was bad, i presume this is intentional so you have to 'upgrade' to the paid quicker wifi.

wifi was 100mb/s download awesome for working remotely - my room was creaking constantly

kids absolutely love the indoor pool

lastly, views are non existent, we were basically looking at the next buildings balconies and laundry

breakfast was phenomenal and reasonably priced, heated pool was a primary enjoyment for the kids, room service

i went to the hotel bar and the bartender annabelle was attentive and friendly

lovely room with amazing pool

charging a delivery fee for room service is ridiculous.

we tried their in-room dining, canteen and lounge bar on 80/f and their swimming pool, everything is perfect

spa and sauna room closing early

gym, pool and lobby are equally beautiful

wardrobes could be provided with more compartments(especially for family with kids)

wifi is fast and secure

new facilities (pool, gym, sauna, steam room) made for a special stay

unit is new, the kitchen are great with utensils, oven, fridge, they provide washing machine as well which is

the pool on the 9th floor was the best hotel pool i can recall having been in, the pictures in the

the room service dinner option could have been better.

loved the pool and the spa and the rooms, the bars was so nice to sit and enjoy a drink

the gym has nice, high-end equipment also

great amenities from pool, sauna, spa, gym

the decor aesthetic of the bar area at the lobby was beautiful

friendly helpful staff as always. pete the bar manager is a champion.

room service was awesome

late night hot tub with city lights view was mindblowing and fully equipped gym was the

the room wifi was good, although it seems to become a bit tricky if you turn the tv to plug your laptop in

room service dinner was cold one night and it s expensive so would have loved it to be tje same

cherry on the top : free ice cream for kids

$5 room delivery charge for room service seems out of place when the whole purpose of room service is to deliver

from the gym to the pool and the staff were amazing, chocolate hour was good bonus, bed was so comfy had the

the facilities like the gym and spa where excellent and well

was clean and suitable (no fan though when showering), the pool and spa were lovely and the small gym did the

laundry machine on level 2 was nice to have access to

room was directly opposite the laundry and guest services, and noise was a major issue throughout the stay

location, views, room service

netflix wasn t working neither was room service, you have to go pick it up from the pub

also the restaurant had great food for room service purposes

super comfy bed, extra pillows available, decent sized fridge in room, clean room and great wifi connection

the location is fantastic, and a big shoutout to the room service and cleaning staff for keeping the room fresh

no room service, had to chase down more coffee and tea

the laundry facility requires maintenance.

fast wifi, good air con, and a simple, no fuss setup that makes getting in and out of melbourne

the fridge in the kitchen is tiny

the gym is good enough

free link), has basement with jazz nights, ground level cafe, 2nd floor small restaurant and mini gym at 3rd

the view was amazing very well equipped kitchen good breakfast

washing machine and kitchen

to provide a table in the room for room service if you are only providing al a carte breakfast in the dining

everything from the location, quality decor, attentive staff, immaculate rooms, great gym and tasty buffet

friendly staff relaxing great bar & service

lovely breakfast and room service meal

/ bar welcoming but didn t eat because of poor rating

very welcoming, clean and tidy room, high ceiling, laundry facility (nominal fee), free wifi, good selection

- we were at room 141, it has a large kitchen facility and a big fridge which was good however, the signs said

bar frig freezer iced up

wifi was unavailable for last two days of our stay, this was unfortunate as we'd been pleased with

lovely staff, quiet motel, secure parking

friendliness of the reception staff who welcomed us with big genuine smiles and the servers at breakfast

it s a shame you cannot see the kitchen

extra lock on door for the kids extra set of cutlery and towel there wasn't any hanging picture lock for fridge

the staff were great and the buffet breakfast was delicious

beds (not queen) so therefore my husband and i couldn't sleep together, we just shared with the kids

couldn't get the food i wanted for room service.. they ran out of a few different foods

the spa didn't work which is the only reason i booked the room and they didn't fix it the electricity

a bar should be incorporated inside the restaurant

wifi and technology worked a treat

the kitchenette was great.

room services hours and food quality at the hotel was top

would be great if the hotel had a pool to keep the kids entertained.

gym/fitness centre ceiling felt quite low that you couldn't even skip rope if you wanted to but

the buffet breakfast had a really good spread, with enough variety

i really enjoyed my stay and would happily return again hopefully soon with my kids next time

no list in room telling us which number to dial for room service or reception.

wifi wouldn't stay connected and i didn't know how to work elvotors an staff showed me worked out

2 adults/3 kids, it was pretty cramped as the only place to sit was the bed, and the bathroom was teeny tiny

location, friendly staff comfy room and lovely lounge bar to enjoy before taking off into the city

the laundry facilities could have been easier. dryer took 3-4 hrs to dry clothes.

the swimming pool was amazing and our rooms were wonderful

the hotel was new, bed is comfortable and pet friendly.

loved the breakfast and room service menu

the complimentary champagne on arrival, the complimentary margaritas and tapas at the bar in the evening and

the pool is great and the cocktail bar just adds to the fun

glass walls which were kind of see through so wouldn't recommend taking a bath while with the kids

free ev charging in the carpark. very helpful and friendly staff

business traveller can consider this hotel but for family with kids is not recommended

the gym was small but it was empty when we went and it had everything necessary to have a nice quick

and was comfortable bed to sleep in, tv was also good for relaxing after a day of exploring with wifi and

the internet inside the room was slow, but near the laundry room it worked well

family room kids happy with tv channels and wifi

the wifi connection wasn't always working but apart from that everything was good.

room service was a little slow

it was good to see a basic room service carried out in-stay (bins emptied, toiletries & tea / milk replenished

the heated pool was an added bonus

apartment had everything we needed - bedroom, bathroom, kitchen, lounge area and laundry facilities

the apartment was modern and clean with a fantastic view. excellent, free wifi.

lovely pool and spa again with a great view

very comfy bed. good wifi. helpful reception staff.

location is great, access to kitchen, working area,gym, laundry

great little gym too, friendly staff, and nice big kitchen facilities

loved having a complete set of facilities, including washing machines and dryers, as well as a gym, all on site

husband got phone hacked and only place he logged into public/shared wifi was the hotel so there may be a scam

quite annoying because our kids were tired

they do have self service laundry available with credit card payment after scanning a qr code on washing/dryer

amazing staff. they hold your luggage. great rooms and they have 24hr laundry

a previous stay i had a room that was much larger and had a great window view and more kitchen stuff

great price for where it's located, laundry, car park and restaurant on site.

free wifi would be good.

the staff. the pool, sauna, gym and the location. as well as a lush lobby.

efficient check in and out; friendly helpful staff, location and reasonably equipped gym, good pool

pool, spa and sauna were great. beds for comfortable.

facilities are high quality, gym, pool, lifts (super fast don't have to wait for lifts), the studio was perfect

on the last night we were woken on a couple of occasion due to the pipe under the kitchen sink banging

there was free laundry service for guests

laundry was bonus

having to pay for wifi

the pool (with pool towels), spa and gym was an added

my room was quiet and the wifi was fit for my purposes

staff friendly, there was also laundry service. room was spacious.

love the modern apartment, 2 mins from free tram line. kids love the heated pool & great gym

great size location kitchen fully stocked with everything needex

no free wifi in the room and no laundry facilities in the room.

beds were very comfortable, pool was clean and inviting on a hot day

room service was fast and affordable

photo booth is a highlight for the kids! good location, we had a comfortable stay!

room service website didn t work, room service food and bar cocktails were mediocre, no one

hotel was lovely and clean and the gym was great too

we didn't enjoy the room service food at all & be aware you won't get your bond back for at least 7 days

friendly staff at the reception. clean and tidy bedroom. good for value. excellent room service

not washed up and bathroom floor not cleaned also inside of toilet not scrubbed as part of daily room service

our room was good we had a small kitchenette which was great for heating food if needed,the staff we dealt with

no breakfast, gym or swim pool and wifi always reconnecting and need to sign up

wish there were more kitchen amenities; salt, scissors and more than just one spoon/fork.

more important, the wifi is free and fluent

to have pet friendly accommodation in the heart of the city that has a court yard and is short walk to a

wifi wasn't a great signal dipping in and out

i got 3 days free wifi but i was there 6 nights.

couldn t hear noise from the bar next door

better wifi connection

(laundry, fridge, bed, closet, bathroom, towels) but don't expect them to have all the amenities in

access to shopping and the kitchenette is a real bonus

power supply to kitchen was a bit dodgy.

room service for five days, (had to pay extra if wanted it) had to ask for clean towels and tea

located right in the south bank. good gym, great breakfast, very helpful staff

really enjoyed the cosy bar and breakfast

fabulous food for room service

didnt like that we had to walk past a trolley from the cleaning staff that was full of dirty laundry, used

staff were extremely helpful and friendly - room service was fast and extremely professional - the room was

we were giving 2x toy clips for our kids and extended check out time for the delay

gym was good and price point was great

breakfast was amazing, lots of choice, great staff

we had a great stay here. comfortable and in a good location. room service was good too.

the breakfast bar was very poorly organised

very clean, modern and functional the staff were very friendly and helpful great to have a casual bar lounge

we even ordered room service for breakfast, and it was fast, five star, and delicous (home made granola with

were very friendly and really attentive plus the room service was super prompt

breakfast was amazing and the pillows were super fluffy

even having a board games bar across the street is awesome

the breakfast was delicious and reasonably priced

the breakfast was delicious and the staff were very polite and friendly

good continental breakfast

breakfast was very good. location was good.

breakfast was incredible - our booking came with the continental and hot food package

pool and gym are smaller than they appear in the pictures, but still great amenities.

fantastic for a family and ample space to set up portacot, with enough space for kids to spread out a little

would say maybe more gluten free options on the night time room service as there wasn t anything i could get

you need with all the trims, restaurant also wonderful and when it s warmer, the 28th floor bar will be enjoyed

great staff and location. comfortable room with everything you need. room service was epic!

the gym isn't as well equipped as we'd like

the bar was really nice too and all the staff were wonderful

lovely breakfast friendly staff

room service was available from 7 am to 00.00

saw photos of the sad looking gym which we did not bother with, no other real facilities especially compared

(from downstairs restaurant kitchen

gym just what is needed for a quick

i was impressed to see a gym

helpful friendly reception laundry facilities downstairs $5 wash and $5 dry over all

also a connected kitchen for the adjoining longer stay guests that appeared available to all

the gym could potenially have been serviced with fresh towels more often, but that is all.

was a bit of a walk- for adults no probs but with two kids, solo parent and all luggage it was a bit of a mission

the kitchen has all the essential cutlery

had a handy little gym

very spacious room for my family with 2 young kids

enjoyed our stay very much. enjoyed the gym facility.

modern, aesthetically pleasing, comfortable , food and room service superb

central location good size unit gif our family of five full kitchen and two bathrooms fast

the apartment and pool

facilities were great, especially the sauna, pool & gym area

there was room service and a coffee shop below

location, clean/decent sized rooms, fast wifi, chromecast on tv, good price, friendly, welcoming and helpful

i couldn t get the wifi to work

good for business travellers and couples without kids.

the first tine studio queen bed with kitchen and the second two bedrooms with kirchen

wifi was terrible (didn t work at all), hot water wasn t very hot.

loved the free wifi. and the morning greetings as i was leaving each day

when i told reception, they explained it was set at that temp so kids don t burn themselves

which was not ideal with kids

my kids enjoyed their stay as there is youtube in the tele

the staff were incredible, the kids loved the pool, room service breaky was insanely good

my husband said it smelt like wet carpets when they ve been cleaned and not dried properly

the amount of kids in the pool made the area almost unusable.

the pool could have been a little warmer to really enjoy an indoor pool in adults hours or even better

or wifi instructions