we didn t get a chance to try the restaurant and pool, looking forward to that next

had to go up to bar to order food even thou we were the only once there

pay tv and free wifi also

my meal from room service was really nice and my steak cooked very rare just the way i like it

room, comfy bed, good air con, great shower, lots of space, good parking at the door, lovely welcoming staff,

great that there is a club next door to grab food or order room service

room service food was very reasonably priced and good too

ok free parking clean many foods around hotel

executive spa suite was clean, spacious and great value for money

convenient, spacious, lots of parking

initial thoughts were deceiving, as we pulled up we were worried about the area, the sports bar being so close

is a pub, and as such there was a bar and a bistro attached

easy to drive to and plenty of parking

at the bistro was good, dinner in the bar was cheaper for the same meal

the meal at the bistro was fantastic and the kids play area was wonderful

don t as pleasantly surprised mostly for the size and cleanliness of the room ample parking and stress less

very clean modern laundry

staff were very friendly even giving our kids easter eggs. breakfast was absolutely beautiful.

bed comfortable. very clean. nice pool. friendly owner.

kitchen area provided everything one would require

a tap in what we believe was the laundry next door is in need of attention as the plumbing

swimming pool was great for chilling out on the hot day we were there

so clean, quiet, well equipped, great location, parking, budget friendly and lovely staff.

room service lacked

the friendly staff and the rooms are always nice and clean and parking space was right outside our room

the kitchen is great and very helpful accommodating my needs as a coeliac (it is one of the main

was spacious, located in a great spot, parking available, has a cute gym spot and view from the balcony

there was some kids hanging around in there charging there phones and making a bit of noise

although the gym is small, all works well and is a good layout and good array of equipment and chilled water

oh, i forgot free internet and a gym

spotless rooms polite staff cute little kettle in room great parking quiet pokies

there is a restaurant and sports bar on the ground floor

with 2 tvs installed kids and us enjoyed our time watching

farm just of of colac vic, to lessen the travel time for christmas day and had dinner with our kids/grandkids

loved how it s a little hidden gem that has a hotel, bistro, and bar all in one place

really comfy bed, spacious room, clean bathroom, great tv. parking is super easy.

wonderful room service

staff behind bar were friendly & helpful

only had 1 soap, the kettle at the bottom of it looked a bit rusty, and the wifi was hard to connect you tube

at reception were really friendly and welcoming, it was in a very convenient location, plenty of parking, and

bed hotel very clean free parking free wifi large play area for kid free pencils n drawing pitchers for kids

thing we found the internet would not connect and the parking spot was a tight squeeze to get into as i have a

were really kind, easy access to a bar for food or drinks with a discount for staying in a room

easy access, parking good, nice quiet location.

easy parking

stairway and elevator floors greasy from kitchen staff, smell of cigarette smoke in the hallway from a guest

a bit noisy at nights with the very busy bar downstairs but everyone sounded happy.

be warned, if you are staying there, the property next door is a bar and runs kareoke fri/sat night, so our

rubbish bin in kitchen almost overflowing by end of stay

bed was comfortable and it was nice to have a dining table to sit at beside the kitchen area

large comfortable rooms, plenty of parking onsite, great food, bar, excellent staff.

no phone in the room for room service , with a child

pool was great spa wasn t hot

no wifi and verry noisy

one of the morning middleages lady room service staff was dead deaf or completely arranging pig

great location plenty of parking and staff extrememly friendly & very helpful

no little kitchen bench for the plates

the self-contained kitchen was just perfect ud83dudc4c ud83dudc4d

i couldn't access the wifi properly.

no wifi available no bedside lamp in need of refurbishment

as a lone woman travelling i felt very safe and relaxed on arrival parking close, dining alone not a issue

slow useless wifi

been someone doing drugs in the room and they left their equipment out side the window for the kids to view

white linen, clean, comfortable, nice personal at the bar as well as cleaning ladies

are very nice, one particular staff(a young lady with glasses in evening shift) work in the bar/bistro bar went

shared iron in a laundry

wifi!! only available to connect in bathroom.

location, noise, no microwave, laundry area very dirty

wifi in the rooms should be better .

it was a big bonus to have a microwave and toaster in the laundry room too

big bed for the young kids to share!

probably some secure parking

kitchen utensil is very limited.

clean comfy central location excellent parking.

no bowls for kids to make breakfast so not practice for family

hotel bar and restaurant were well positioned and great options to be had

pool and restaurant were awesome and the location with trams outside the front door and a shopping

tram and shops outside, making life easy with kids.

pool, steam , gym

kids running around the hallway

welcome drink was having limited options for kids.

the kids like the pool

good breaky amazing pool

fantastic restaurant, pool and gym areas

the location has kids activities

location great for the plenary. love the pool, comfy beds

the room & pool

- needs a wind breaker, otherwise a waste of facility that could ve been thoroughly enjoyed by kids & adults

the complimentary champagne on arrival, the complimentary margaritas and tapas at the bar in the evening and

infinity pool and bar very relaxing

clean, close to attractions for kids and a good view of city night lights.

having to use the properties wifi to log in did not

also great free laundry service

excellent apartment, laundry, kitchen, walk in shower and separate bedroom.

solid wifi

love the decor love the feel of the rooms room service was great

had a gym and staff were lovely

room service meals look very reasonable

location, very clean & the bar upstairs was great!

loved the bar & breakfast on 6th floor

wifi is good for video conferencing and easy to connect

m on friday night we wanted to go to the bar and have a drink but it was closed

great breakfast, gym and of course room, second time there now and i will go back again.

all goes towards the 500 a night rate, there is no room service and they also don t have a laundry service

room service is prompt and not too expensive

loved the pool and the spa and the rooms, the bars was so nice to sit and enjoy a drink

the pool and spa were lovely and the beds were super comfortable

the room service very expensive and ok food

breakfast was awesome

great amenities from pool, sauna, spa, gym

loud noises from kitchen exhausts

the kitchenette didn t have any cutlery or a plate. room service did send some up.

good bar food. happy hour at 7 bucks per pint. clean room. next to tram station.

restaurant and bar also on site

husband and i had a night away from home and without the kids

old blood--when i spoke to the front desk about it they advised it was probably rust from the laundry

we didn't venture to the gym or pool as it all seemed to hard to have to go get details to a

a gym in the building would be great, or details upfront about how to access/get a card.

it was a shame the wifi had to be re-applied for.

rooms were very comfortable and a good size. pool was great

prompt room service & the lovely surprise in our room for our birthdays

wait (the first lift that came had no space in t because a staff member was transporting a large laundry cart

room service meals were excellent

room service, took way too long to come and was warm at best.

even a guest laundry

the lobby bar can take it's time with your meals

pool is very convenient to rooms

the bed was comfy. lovely, clean and modern. parking was convenient.

the restaurant and bar areas are lovely, overlooking the lake

facility like this should have full room service

wifi is terrible please fix it!

and cafes and a short walk into the city, multiple air conditioners and tvs with netflix, good wifi, block-out

comfy beds, kitchen facilities, good location

the restaurant downstairs is excellent and the rooftop bar looks amazing

i also didn't like how the room service came into our room asking if we wanted room service even with the do

good touch having free pool in the bar area

an amazing idea to have a kids area set up

for money, staff were very friendly and helpful, hotel was clean, free breakfast was a bonus, room service was

free parking an had to pay for second wifi

stayed here for my husbands birthday with kids

very friendly staff, and a impressive room with well-equipped kitchen & in-room laundry equipment

laundry was bonus

the pool (with pool towels), spa and gym was an added

no room service!! and no dining room

pool kept kids happy

everything was modern, clean and convenient. the room service was fast and delicious.

wifi too slow for whatsapp or google maps

after i left the room just after lunch on my return i noticed that room service had been in and freshened it

only issue i had was you could hear people slamming doors all night and they were letting their kids run up and

we asked for laundry service

internet, daily room service & supplies were all great

laundry room could be a bit cleaner

no restaurant or room service available

coin laundry was convenient

room service was ok but just a few small things could be improved upon: eg packet of biscuits left

the bar was nice, and we walked through to dinner within the crown complex, so didn t have to venture

location, very nice pool there kids love it , relax, enjoy, staff s friendly, good

we have stayed here a lot and the pool is wonderful

there is a pool and a gym accessible and plenty of amenities available throughout the stay

were refused access to the 28 sky bar as there was a private event apparently utilizing the entire space

was great, no issues, the bed was comfortable, and the bathroom and the kitchen and the loungeroom were clean,

amazing staff. they hold your luggage. great rooms and they have 24hr laundry

wifi charge- i hot spoted my ipone instead

wifi was troublesome

microwave in room or a communal kitchen area that i could see with a shared microwave

were unbelievably comfortable, breakfast was affordable with a brilliant quality level and assortment, venue

the chicken parmigiana (room service) is so good

like to book a bedroom separated from the living /kitchenette next time but over all everything great

wifi seems to be limited to a day or there is a limited internet usage

room service had a good menu and reasonably priced

super bar restaurant in the hotel

gym was great

the gym wasn t available and no halal options for breakfast meat like turkey bacon or sausage

had to ask couldn't get wifi to connect

their gym has enough equipment for a decent workout as well

gym closed- relocating- frustrating as this has been going on for a time

wifi was a bit slow. food in fridge was overpriced.

breakfast was an all you could eat buffet but replenished all the time so it was fresh

i connected to the wifi but it was so slow i couldn t watch anything.

it's a bit on the pricey side. the gym is pretty below average.

parking was even expensive and inconvenient as you had no room to turn around and the hotels laundry trolleys

voucher we were meant to get for declining room service never came, but we went elsewhere to eat

would not bring my kids here

staff, great location, great room, clean facilities, fast wifi

would have been nice if the wine bar or restaurant had been open sundays/mondays

pool, spa, sauna, gym

would love fries offered late for room service. only thing to comment which is tiny

thing we could fault was no room service after 9pm which on both nights would have been

there was a good selection for breakfast every morning and loved the bar for drinks with friends in the evening

exceptional staff from reception to bar to wait staff

was tea but no coffee in my room and no cups, the kitchen which is very nice was locked so i was unable to have

were there on check in and never seen after that, the initial impression was formed by the dirty laundry as you

quiet, cozy, wifi, private bathroom, good value for money , bathroom was very clean

the tv is old and not great. wifi connection is useless in room 12, fine in penthouse.

the air conditioner didn't work. wifi was hopeless.

super clean rooms and great facilities within the room and the hotel- also loved the pool + spa

there was also a small kids pool that was deep enough for them to have their own sswim (maybe around 0

wifi was strong

lovely room and always had room service 10/10

pool and spa area, great room and lovely staff, very welcoming and happy to help if any assistance

everything is perfect. the location, the service,the pool&gym...

daily room service was nice

your staff are awesome, location, gym nd pool

staff are so friendly and the rooms are spotless. breakfast was great also

best for price, location close to southern cross, fast check in and out, facilities such as gym, pool and sauna

separate laundry and toilet a surprise in a one bedroom apartment

loved that coffee, tea, milk and sugar were provided, loved the bed, loved the view and the fast wifi

location, cleanliness, facilities- fully equipped kitchen- laundry

was way above our expectations clean perfect condition and decor amazing kitchen and bedroom not just a room

high kitchen cupboards impractical

staff, breakfast included, great central location, reception bar to have coffee and comfortable

great city location. breakfast included in tariff. guest laundry available.

kids would have liked an option of pancakes at breakfast

the gym was small but it was empty when we went and it had everything necessary to have a nice quick

we struggled some morning and had to sit on a tall bar type table with others

pool was amazing

the pool, spa and gym areas are beautiful and very well maintained

less equipped gym

there was also a fantastic spa pool and gym

separate jacuzzis in the spa - my wife and i wanted to jacuz together and were not able to

dinner at the restaurant downstairs was amazing, and the bar staff exceptional

good gym facilities

room service took ages, i had to phone back up to make sure they hadn t forgotten

i enjoyed the bar and the restaurant coupette

the gym, sauna, steam room and pool are amazing

a double glazed room overlooking bourke st, with a/c units in the bedroom and living room, a deep spa bath, and

equipments, mini kitchen in the room, they borrowed used bike helmets for free, the hotel is very

the kitchenette was great.

i got upgraded to a spa room which was appreciated

the place, great staff, positioning, good size apartment, good wifi, free coffee etc

loved the artwork. cosy rooms. bed was very comfy. restaurant and bar was great too.

great location with comfy rooms and a cozy bar downstairs

if you got a car and no kids and just want a crash pad it's perfect

this the 'artwork' on the walls showing x-rated images, teamed along with a tub of lego for the kids in the

bed was comfortable, linen clean, laundry service outstanding

breakfast was great but didn t like using the tea leaves with the strainer far too fiddly and

breakfast was definitely the added bonus, their buffet was amazing & my family really enjoyed it

we had the buffet breakfast, which had a great selection, and the coffee was delicious

lastly, i was really looking forward to the gym the hotel provided, however it did feel quite small and being

was good, we had room service, delicious

i didn't realise the pool was open to the weather the weather was cool so i didn't use the pool

pool and gym are smaller than they appear in the pictures, but still great amenities.

breakfast was a bit fancy for the kids but still yummy and wish the mini bar pricing was clear.

comfortable bed and clean room and gym at the 29th floor.

kids had a ball in their own room with their own kids movies on their tv

daily room service

it s have a slow wifi

no room service for food

no room service during my 4-day stay

no room service either, have to go down to reception for every little thing

no hard copy room service menu in room.

gym should open at 5am

the wifi for hotel guest could be faster. had some problems to work with the bandwidth.

comfy bed and great room service

spa was too cold

i loved the pool facilities also and the ease of access as well as the opening hours

great hotel, excellent facilities, great staff, location. great gym and pool.

wifi is strong and stable and the tv has casting capabilities

bed costs $60 per single bed, self-parking is charged at a higher rate than valet parking, and laundry service

decore was excellent room was amazing tv selection amazing steam, spa and sauna excellent

also, even though my stay was fully-paid in advance and they do not have a bar or restaurant, they wanted a

parking and mini bar - not available

the room was very comfortable, and there were a range of amenities including a basic gym and laundry

the wifi and the facilities such as youtube and netflix feel like

clean room with good room service every morning

was a beautiful room with kitchen facilities, spacious, comfy bed, washing machine and dryer, in great location

cleanliness, apartment size, lovely staff. spa, pool and sauna were amazing too!

tv didnt connect to the wifi had to hotspot from phone

apartment was spacious and clean the pool was big enough for a swim and the gym was well equipped

great location, spacious room with laundry. staff was friendly and helpful answering questions

there was a full kitchen although i didn't use it, and a washing machine

so glad i got to enjoy the spa all to myself

my kids loved the pool

new facilities (pool, gym, sauna, steam room) made for a special stay

the kids enjoyed the swimming pool

morning there were kids making noise and slamming their backpacks against the stairs really early in the

free wifi is usable, but not so fast

front desk staff so lovely, laundry was great, mattress comfortable.

i like the communal kitchen area

single beds and has its own tv and air conditioning system does allow lots of privacy between the kids and the

i wasn t aware there was free wifi

loved the pool

visit the pool after the kids are gone which is 8-10pm, the pool is beautiful and they have a cozy steam room

the wifi wasn t working properly

the buffet breakfast is a bit pricey but there are plenty of other options

good location, good lifts, great laundry. very convenient.

it was nice they had coin laundry available

like the idea of walking through the reception area with clothes i was taking too and from the laundry for

but thats when people travel so your kitchen should stay open

the hallway smelt off like wet laundry. on 3rd floor

cool property in a good location with friendly helpful staff and good breakfast/ snack options.

didn't have breakfast at the hotel

value, friendly helpful staff, great little bar area

breakfast was delicious worth the money

breakfast menu wasn t great but coming out of covid it s only to be expected.

gym was fantastic, pool was lovely

value in melbourne for 2 bedroom apartment under $500 for weekend within cbd; well equipped kitchen (inc

city room was great space, comfy bed, small kitchenette to do own food, great shower,went to the gym great set

staff friendly, there was also laundry service. room was spacious.

no indoor pool, was cool and wasn t possible to use it. also no shade next to the pool

the facilities were beyond our expectations and we loved the fact the pool was open 24/7

professional, i really like the decore of the hotel and tge beef ragu that was delivered by room service was

the pool was amazing the kids had the best time

lovely pool and gym area staff friendly and patient lovely part of cbd -

amazing room, nice design, very good gym, nice pool, and the steam room.

the laundry was excellent and greatly appreciated after travelling for a few weeks

maybe a pump action hand soap vs a bar but that is a very veey minor thing

lovely receptionist, quick check in, new rooms with all we needed for us and 2 kids

kitchen needed to be equiped a bit better. no salt/ pepper.

new clean room with great kitchen, super helpful and friendly staff, access to restaurants within walking distance

this was the answer she loved it so much fun and the way you access teh airstreams the parking and all round

parking being included was a massive bonus

free parking but we were u able to use as our car was too high

parking is right underneath you and a bonus that it s included in the cost as parking is

great experience kids loved it

everything we needed in our room for a slightly longer stay including -fully equipped kitchen and laundry

wifi is super fast and reliable

my kids loved

having our own laundry facilities was a great convenience, making it easy to manage our belongings during our

the bed was very comfortable and the room facilities included a full kitchen, coffe machine and laundry facilities

room service meal, of three different types of grilled beef, was excellent

room service dinner was cold one night and it s expensive so would have loved it to be tje same

friendly helpful staff as always. pete the bar manager is a champion.

no pool for kids

onsite gym and the roof terrace was also great

the wifi was a little hit and miss

nov 2025 for 3 nights , great service , clean, quiet , modern, comfy beds pillows , nice roof top bar would

friendly, clean, great breakfast, lovely indoor pool and excellent location

fast service, and a great variety, the staff were friendly and helpful, we used the pool and the gym which were

no room service after 10?

the gym isn't as well equipped as we'd like

we took advantage of room service and rented a movie and had a picnic in the super comfy bed

small gym

were disappointed that we could not place our dinner order through room service as no one answered the phone

room service and watching tv easily with chrome cast salvaged what had been a long irritating day

coffee were just what we needed after our morning run on the treadmill in the gym

washer and dryer too was great the kids could dry their bathers and head back to the pool

with room service

the inside pool is nice but with kids there it s not a very good experience

blemish of my stay there was my laundry which had some hiccups and wasn t managed to be done on that day itself

cafe and pool/gym are great

kids room 5501 the disiblity shower and does not have the counter in bathroom

pool and gym area were great. room was spacious enough for us.

only 24 hours free wifi when we were staying

free wifi also a

convenient parking right next door, great location right in the city, lovely bar with $9 pints, great outdoor

i ordered room service (very affordable) and i did like the calamari and my creme brulee

perfect location, comfy beds, bath for the kids.

when i told reception, they explained it was set at that temp so kids don t burn themselves

wifi was terrible (didn t work at all), hot water wasn t very hot.

had run out of towels in the pool area which was well patronized on a hot day

great location friendly staff and lovely clean rooms. great pool.

love the gym & swimming pool, also the 3-bedroom suite came with 3 double beds in all

perfect for family with young children like mine. can cook, laundry everyday at no cost.

the room was large with 2 bedrooms, 2 bathrooms, kitchen and washing machine and dryer in cupboard in one of

wifi did not work in my room for the entirety of the stay.

bed comfortable and room was clean. wifi was good. location is good.

body soap, small bar soap, shampoo, a hairdryer, an extra toilet roll, tissues, a tv, free wifi, a full-length

wifi was a bit in and off

very friendly and always happy to help breakfast was very good wifi works well clean rooms confortable bed

no water in the room. room not cleaned on sunday. no laundry service

breakfast buffet, close to everything, an easy place to stay with kids for a weekend in the

free wifi could be slow at times.

room service is excellent being an italian restaurant that brings it over with no extra

service breakfast needs work

room was very small and our room was at the back where you see their 2 big laundry trolley sitting in front of

helpful staff location easy access parking next door great room service would highly

from the staff to the room we had a view of southbank which he was perfect for xmas eve breakfast plenty of

the travellers bar is fantastic, great place to meet people, share a laugh and enjoy a few drinks, which includes

restaurant for dinner and breakfast in the lobby

breakfast tray. cutlery omitted. however situation rectified as soon as i rang reception

location, close to two trams to the city, good breakfast, parking was easy and the staff went over and beyond

wifi is too weak to work on anything

we were told our keycard would open the doors for the gym and sauna but twice we went there during opening

my kids love it

room was fantastic and the staff were excellent and really friendly particularly in the bar and the food was

room service is a bit pricey but delicious.

we enjoyed the pool

wifi issues

free wifi was important and was easy to access

gym

my kids enjoyed the freedom of running to the spa, gym etc

beautiful atmosphere, very cheap for location and nice food for room service

the room was very comfortable, the location was perfect for what we needed and the hop bar was delicious

very good location for getting the tram to the city or to beach. good facilities e.g. gym.

for the price it is amazing only downfall not much kitchen utensils or pots or pans however still great

a lot of effort from the manager and kitchen staff

the gym, kitchenette and guest laundry were also features for my selecting this hotel

the gym, the restaurant

no on-site laundry for guests to use like auckland ibis

we even ordered room service for breakfast, and it was fast, five star, and delicous (home made granola with

the restaurant is fantastic and a top notch breakfast

nice vibe very comfortable beds free wifi nice water pressure in the shower big

location and breakfast excellent.