the room was big and wifi worked well.

located in the establishment of the bar with a large kitchen area with a good menu

great parking for a truck

easy access, parking good, nice quiet location.

reception was poor little one couldn't watch anything, not ideal for babies or young kids no microwave in room

to the cbd fwy/hwy were at close proximity also pool was nice staff were very friendly and easy to communicate

the laundry was locked so i guess its only for staff to do bedding washing

pool spa

great place had nice pool .. room was cleaned ever day .. so close to every thing you need

the adjoining bar and grill was definitely a great highlight also and made dinner easy

no little kitchen bench for the plates

free wifi

the self-contained kitchen was just perfect ud83dudc4c ud83dudc4d

wifi connection was very poor

no wifi available no bedside lamp in need of refurbishment

parking was very easy and free in open-air car park

are very nice, one particular staff(a young lady with glasses in evening shift) work in the bar/bistro bar went

comfortable room clean good bar restaraunt close to flemington race course across the road from woolworths

close to airport. great on site parking. yummy food avalible downstairs in bar.

and tidy, easy check-in process, value for money, supermarket across the road, free parking, pub meals available

also could not find how to access the wifi because there's no reception at desk overnight

really comfy bed, spacious room, clean bathroom, great tv. parking is super easy.

the wifi & tv was what i was looking for

at reception were really friendly and welcoming, it was in a very convenient location, plenty of parking, and

perfect location for us, back from the road, good parking.

heating, kitchen, kitchenware were included as advertised on booking

room service menus still in rooms, with absolutely zero mention of a closed down kitchen

train station, shops, bar is directly down stairs, bistro is down stairs, parking, staff were very nice, bar

the free wifi was reliable, and overall the property offered great value for money

feel parking for people staying the night was really that safe when leaving early morning as the

the parking is very convenient and the room area is safe

outside looked like an old city pub, however inside was a beautifully renovated bar and dining area

bar & restraunt downstairs made it that much easier to access food and drinks

easy access. secure parking. good location. clean and comfortable. friendly staff.

good location, free parking

size of room, enclosed entrance to property, heaps of parking

ac too blowy over bed. wifi clumsy, difficult to access

free parking

easy to find and easy parking

power points in room, lack of secure parking is a real biggie for us so could sway us next time

wifi is terribly weak and unstable from time to time!

plenty of parking

typical older style motel. basic but comfortable and clean. easy parking, level access to rooms

but friendly staff and ample parking

perfect location, close to busy beaver airport parking to break the journey for the next day travel north along

very comfortable room and great parking as we had a large vehicle.

clean, close to food and entertainment, breakfast pack provided, laundry provided.

the meal at the bistro was fantastic and the kids play area was wonderful

comfy beds, neat bathroom, good wifi, aircon/heater

it was a surprise that the room didn't have a kitchen sink

gym wasn t great.

bathroom, laundry and bedroom were separate room from the kitchen/lounge

room was very modern and spacious with full kitchen and laundry facilities

room was decent in size to suit our family of 4, 2 kids and 2 adults

room and facilities were modern and in great condition, very clean and there was a full kitchen

the reception was very busy to serve the bar customers.

we were able to check in late after our flight as the bar is open until late

friendly staff, 2 free drinks and 10% off food at the bar downstairs, great location right next to a train

very friendly staff, always providing room service

hassle free wifi and room service

fast wifi and good hot

we had minor issues with the wifi but that s nit picking

excellent parking included in our stay

lack of a proper kitchenette, the kettle, coffee and teas were stored inside a shelf

tv reception was a problem. did not affect us though as wifi was very good.

located close to melbourne airport and the complimentary shuttle to and from the airport was fantastic

on a sunday during breakfast and i had to carry a huge tray of food to my room there needs to be room

no room service .. had to go pick it up yourself from the foyer

wifi is amazing

loved the fact that it had sofa bed for parents with kids and the bed was really comfortable

we were in a room next to the pool and gym and we were kept awake all night by a very loud engine noise and in

the view, breakfast and the swimming pool

access to use the pool, spa & gym and walking distance to shops, restaurants & clubs close by

the washing machine and kitchen is helpful for me

we enjoyed the pool and spa area in the evening before dinner

big huge spa bath in my king room and the hotel facilities

parking

stay again was good only thing is the sports bar was not open when we got back from the drags only disappointment

lovely rooms and free parking while away on holidays. close to the airport.

the room was spacious

very close to where our kids live

perfect location for access to the airport and off site airport parking

above us, we had a lot of noise, not from the reception itself but it sounded like there was a kids room right

bar staff weren't as helpful and lacked the service and professionalism of the other areas

staying with kids made it impossible and was told when checked in

said hotel offered guest laundry services, then when i got there they said they didn't and told me to go to a

room service was excellent

pool and restaurant were awesome and the location with trams outside the front door and a shopping

a fan that there wasn t a mini bar or bottles of water especially if people are checking in after 11pm and

the heated outdoor pool was a highlight for the kids

the apartments are bright and comfortable, the gym is well equipped

it was great and if it had laundry it would of been a 10

staff where so helpful, great gym and close to everything you can cook in your room awesome

loved that it had a balcony and kitchen and the bed was super comfy

full kitchen

the location has kids activities

the pool!

the kids had the amazing time specially in the spa

top pool and spa have the most amazing viewsud83dude4c sunset bar was beautiful to enjoy a cocktail and sunset

my kids didn t want to leave

modern and good kitchen facilities

my kids feel right at home here and sleep so well

the fact that it's got a kitchen, laundry, and it's right next to watergardens shopping

there is no hook to hang up your hand towel close the the basin in the bathroom and kitchen

room was clean, gym had majority of what you need

the shared kitchen had everything, and the laundry was super handy

arrival we thought it was more a hostel and may not have been suitable for my family with two kids under 5yrs

used up my free wifi allowance quickly, but understand that they can't give us endless data

i thought i won't be comfortable for the shared kitchen but it was so convenient, so clean and quiet

also, i could cooked happily in the kitchen (there were cookware available)

the kitchen staff was so welcoming and friendly

kitchen was a bit slow at dinner 40 minutes before we saw food

hotel staff were vey friendly and the pool and spa was awsome

the kitchen was helpful in making us something vegan but to have actual items on the menu would be

great location and easy to get to airport, gym and pool were a plus

the kitchen area had everything you would need for a short or long stay

wifi was strong

great to have access to a pool and jacuzzi

the pool area and gardens were beautiful. room fab and bed really comfy.

pool and spa area, great room and lovely staff, very welcoming and happy to help if any assistance is

downside if i had to say was that to access the gym and pool you had to go to a separate building but it was

kids loved the cold orange water in the lobby

the pool in separate hotel

restaurant and bar not open (due to covid)

it was a shame the wifi had to be re-applied for.

bed was comfortable and it was nice to have a dining table to sit at beside the kitchen area

access and nice location, bar and restaurant right there did not need to go out if i had a big day

rubbish bin in kitchen almost overflowing by end of stay

stairway and elevator floors greasy from kitchen staff, smell of cigarette smoke in the hallway from a guest

a bit noisy at nights with the very busy bar downstairs but everyone sounded happy.

next to major road, no kitchen ewuipment, over priced for what it is

to stay when you ve got an early flight, friendly staff, modern clean facilities, excellent wifi

was comfy everything we needed for the night and close to easy airport parking where we leave our

free car parking is a bonus too

tho it was only one night,my kids and i enjoyed our stay and location was the best

the spa bath could've been a bit better all jets working

parking secured, having the hotel adjoined was so handy; meals that we had were well presented

great that there is a club next door to grab food or order room service

room was lovely and spa bath was fantastic very relaxing

to be the best ud83dudc4c on arrival the receptionist was very welcoming & thorough the bistro & bar were

reasonable size, helpful brochures inside of office, comfy beds, staying overnight has basic kitchen items,

said there was a laundry and wasnt

free parking directly in front of room

people were staying and a kitchenette was supplied

nice and comfortable with good parking.

stay with daily room service

swimming pool, gym, souna, were nice

there was not room service list

staff are so friendly and the rooms are spotless. breakfast was great also

is good have indoor swimming pool , gym , and sauna

didnt have breakfast

was good, we had room service, delicious

lastly, i was really looking forward to the gym the hotel provided, however it did feel quite small and being

thing i could fault is not having a bowl or knives & forks for families in the room in case the kids wanted to

my husband had been in the bar prior to my arrival

bed comfortable and room was clean. wifi was good. location is good.

wifi was a bit in and off

body soap, small bar soap, shampoo, a hairdryer, an extra toilet roll, tissues, a tv, free wifi, a full-length

wifi did not work in my room for the entirety of the stay.

no wifi as promised kept telling me we hadn t checked in

the were tea and coffee making facilities and a microwave in the kitchenette area

the room, the parking, the room service, the breakfast, the price - all fabulous

no laundry on site, but laundromat is close by.

door stopper just in front of toilet kids tripping over when using toilet

to airport, good shuttle service, good sized room, guest laundry, iron and ironing board, indoor pool

onsite restaurant for breakfast and dinner, close to the airport with free shuttle bus

laundry facilities were a plus

friendly staff, quiet rooms, comfy bed, the atmosphere at the bar and loved we could get a cooked meal at 10 pm

restaurants were closed due to covid-19 but we had an excellent meal from their kitchen via room service, prompt

the hotel restaurant and bar was divine, such great food and drinks, we didn t have to leave

facilities like pool, sauna and gym some of the best i've encountered

i would like to use room service . unfortunately i couldn t call room service .

the room service and mini bar prices are very expensive

pool, breakfast and level of care/sevice

great place. pool and spa were great.

great location, great gym/pool, modern & clean, great little bar in the lobby area.

good facilities - pool, sauna, gym nice staff - quality customer service spacious and clean

the wifi is so unstable

gym, pool and spa were clean and fantastic to use

wifi didn t work

when i went there i was given room on 3rd level so had to go down again and again to warm up kids food and milk

wifi was fine

pump soap in the bathroom or a place to keep the soap bar rather than just on the bench

noise you could hear from the laundry

the pool was also nice

outdoor jacuzzi, and gym - had every amnety inside the apartment that we could need or think of - wifi was great

the pool was amazing. rooms clean

getting offered the free wifi and also had to pay $200 extra when there was no email stating i had to pay

wifi was very weak

pressed the button for room service and no one came.

everything was available at the hotel including a bar, restaurant, delicious room service, a day spa, sauna,

the gym has nice, high-end equipment also

especially the gym, pool and spa

from the room design, to food selection, gym, staff

location and free wifi

clean, modern, efficient and helpful. bar staff funky

room service. there appeared to be a problem with the phone line.

pete in the bar was amazing and treated me like an old friend

no laundry facilities

cherry on the top : free ice cream for kids

the pool was fantastic, the gym, great equipment, the rooms, so comfortable, the staff, absolutely wonderful,

a 25 minute call wait time and myself and my partners phone had no reception, however i only had wifi due to

we had room service for dinner one night very nice

as i walked up to one to get some food a member of staff removed it and went to top it up in the kitchen

the laundry room washing machines and dyers are dirty

wifi was free and relatively fast compared to other places i've stayed here

no room service for food

no room service, had to chase down more coffee and tea

no room service during my 4-day stay

great room, fantastic view, kitchen, washer, dryer, good bed and shower

the wifi didn't work in our apartment

comfy bed, clean, fresh room. staff great. had dinner in bar area; great service.

everything we needed in our room for a slightly longer stay including -fully equipped kitchen and laundry

washing machine and kitchen

rooms are quiet and they provide wifi

lovely clean fresh room, yummy breakfast. enjoyed the gym also, had more equipment than expected

i connected to the wifi but it was so slow i couldn t watch anything.

lovely breakfast and room service meal

i was also pleased to be able to have room service for dinner as i was travelling alone and

also, there was an option for room service but it wasn't available any night i was there, so that was a bit

netflix wasn t working neither was room service, you have to go pick it up from the pub

room was directly opposite the laundry and guest services, and noise was a major issue throughout the stay

reception, and the bar has limited hours if you need to speak with someone

room service open my room for cleaning without double checking if i was in there

room service meals look very reasonable

the gym and the staff was so helpful

restaurant and bar area are great

friendliness of the reception staff who welcomed us with big genuine smiles and the servers at breakfast

the concierge was so helpful and lovely gave the kids a toy and they were so excited about that!

guest laundry with washer ($3) and dryer ($2), and steam iron in the room

the toilet seat was broken, the bath drain was full of hair (we booked the spa room, but weren't game enough

very delicious and good sizes for kids

hostel vibe: three nights with no room service whatsoever

had a little kitchen which is always welcome

have liked some lighter weights in the gym, currently the lightest is 7

) and fully stocked mini bar to purchase

we loved everything from the view to the awesome buffet breakfast, very enjoyable experience

of the city - most comfortable bed i ve ever slept on - staff were excellent - food was good - gym is massive

we order room service, which was yummy

let us check in early which was great for me as i had two kids in tow

location staff very nice and friendly great room service for dinner and breakfast

were unbelievably comfortable, breakfast was affordable with a brilliant quality level and assortment, venue

generously sized room for 2 adults and 3 kids

kitchen was functional with large fridge and cooktop

rooms were clean and comfortable with wifi and chromecast

more child friendly options on the room service menu needed

pet friendly highly recommended

wifi didn t connect so we didn t bother to

a night away, grandparents took the kids

reception area where breakfast always is gets extremely busy and noisy.

the kids loved the breakfast choices

- walkable area from southern cross station. - laundry , 24 hours gym.

good wifi car parking included varieties of breakfast convinent

glass walls which were kind of see through so wouldn't recommend taking a bath while with the kids

the room service was good and accommodating, along with the lovely staff at the desk

all the facilities i needed; ensuite, gym, laundry

there are laundry services too, which is great if you're travelling light and they provide laundry powder for

convient location and great hotel amenities including free wifi, easy free bag storage and a smart tv (may not

a mini bar fridge with drinks

no free wifi

a 4 star hotel and there should be a kitchen, washing machine and dryer inside the room

wifi wasn;t great.

nothing else to choose from and told kitchen was about to close

great price for where it's located, laundry, car park and restaurant on site.

separate laundry and toilet a surprise in a one bedroom apartment

apartment had everything we needed - bedroom, bathroom, kitchen, lounge area and laundry facilities

loved the gym and the outlook

kitchen well equipped

great views, the comfort, the cleanliness, the laundry facilities, the wifi, tv channels, close to everything

the fully equipped kitchen was a big plus, and having a washing machine and dryer in the apartment made a huge

lovely pool, spa and sauna area

efficient check in and out; friendly helpful staff, location and reasonably equipped gym, good pool

it s a perfect location; has extremely helpful and friendly staff; spacious rooms; kitchen is well stocked

swimming and gym facilities

we had an apartment with a kitchen so we had everything we needed to cook and a washing machine too

no restaurant or bar facilities on a sunday

laundry facilities free to use

room, comfy beds, pool was great, staff were friendly & very helpful, location is amazing

there was even a pool, bar and restaurant, though sadly they were closed due to the virus

super bar restaurant in the hotel

room service was fast and affordable

room service line and qr code ordering for room service was impossible

the bar closed to early especially after a concert night when people want to party on

dining room menu was very limited and no dining room service sunday or monday evenings.

husband got phone hacked and only place he logged into public/shared wifi was the hotel so there may be a scam

a gym

location is great, access to kitchen, working area,gym, laundry

they have newly furnished with a huge high-tech share kitchen, gym room

loved the gym being open 24/7 very modern and the communal kitchen was great

no indoor pool, was cool and wasn t possible to use it. also no shade next to the pool

night view from the roof top fabulous and kids loved pool

the apartment was a great size, 2 bedroom and 2 bathroom with kitchen and laundry

location and 3-bed apartment was fantastic for the family. pool very nice also!!

apartment was very clean and well maintained, kitchen well stocked with everything you could need

into swinging cats in the bathroom you couldn't achieve your dreams here (that being said it is a pet friendly

but room services change it regardless

there's a coin laundry service in the building too

to have pet friendly accommodation in the heart of the city that has a court yard and is short walk to a

no restaurant or room service available

room service could have been better!

wifi is very sjetchy

slowish wifi

coming from above our room, loud footsteps, no room service or breakfast available, no restaurant open, no

there is also a mini kitchen and window ventilation which is very convenient

breakfast included was an amazing buffet, they included free champagne for our anniversary and room service

good touch having free pool in the bar area

would have been nice to have clearer wifi instructions and a safer front entrance!

great breakfast and gym facilities on site. a spacious room and great view.

eat at the bar or restaurant instead

machine was faulty and bounced out of its enclosure and ended up with metal filings through my laundry

wifi kept dropping out and very hard to get on to it

(laundry, fridge, bed, closet, bathroom, towels) but don't expect them to have all the amenities in

wifi didn't work properly

need room service everyday

don t think it s reasonable to advertise free wifi and then ask people to pay more for streaming especially

room service from pretty boy restaurant was fantastic

room service food was awful

my kids were given bunny soft toys and chocolates, they were super happy close to train station,

beautiful hotel loved the breakfast stff very helpful and friendly loved it highly recommend

bar was expensive, so swerved that one

room was comfortable, wifi worked well, liked that we could chromecast our own things on the tv

has some good resturants and bar as well

the room was clean and well kept. the breakfast each morning was outstanding.

very clean modern room with comfortable beds, and it's good to know that there's an extensive room service menu

great staff and location. comfortable room with everything you need. room service was epic!

clean, nice room, salted egg had amazing food for breakfast, pool very warm, staff very nice and accommodating

breakfast was really good! nice cute little pool in the roof top too.

additional facilities such as the gym, and heated pool were maintained well and made our stay feel so luxurious

comfortable bed, crisp linen n a soft n a firm pillow, helpful, polite n smiling staff, dinner room service from

lovely breakfast friendly staff

saw photos of the sad looking gym which we did not bother with, no other real facilities especially compared

great gym facilities

good location, nice staff, good service and nice size gym.

bathroom had toothbrushes which was great as we didn t bring any, room service was fast and food was delicious

breakfast was repetitive after we had it for six days

breakfast was incredible - our booking came with the continental and hot food package

the breakfast was delicious and the staff were very polite and friendly

the breakfast was delicious and reasonably priced

good continental breakfast

nice comfy bed great flat screen and foxtel with complimentary fast wifi

the only downside was poor wifi connection - not

5 dollar yoy can wash and dry your clothes at the hotel laundry which is located at ground floor

location for anyone -clean -friendly staff -good aircon -speedy wifi -decent sized room for the

gym just what is needed for a quick

had a handy little gym

great wifi and friendly staff

we stayed at 14th floor where the laundry is

the room is large and spacious with a full kitchen and two bathrooms

only downside is there's no washing machine/ dryer in room, but there you can do your laundry at the laundry

swimming pool not being on my level

clean bedroom, beathroom, kitchen and spacious lounge room with all necessary facilities

the room was large with 2 bedrooms, 2 bathrooms, kitchen and washing machine and dryer in cupboard in one of

qsr room service was

appreciated the washing machine/dryer plus the supplied laundry powder responsive air con thermostat

the first tine studio queen bed with kitchen and the second two bedrooms with kirchen

kitchen the bathroom was a bit small but well appointed we had a bit of drama getting an uber

having a kitchenette helps to save some money on coffees and making breakfast or other meals if you want to

since the rooms are small, always go for rooms with a kitchenette

room with more space than expected toiletries - organic and vegan of reputable brand do your own laundry - great

loved the free wifi. and the morning greetings as i was leaving each day

sofa bed which was booked for two older kids was awful and small

no laundry facilities.

your bar should open

i ordered room service (very affordable) and i did like the calamari and my creme brulee

room service times were a little early

the amount of kids in the pool made the area almost unusable.

the 7pm swimming for adults only, it s too early and kids still want to swim

the pool could have been a little warmer to really enjoy an indoor pool in adults hours or even better

pool closes at 7pm for kids, 8pm would be better.

like no other hotel staying in the airstream , fabulous location close to restaurants , free parking much

the outdoor area is perfect especially with kids and the addition of the outdoor games, makes for wholesome

great experience kids loved it

parking is right underneath you and a bonus that it s included in the cost as parking is

we are adults and the only entertainment available is an ipad

parking

trouble getting in to do laundry

lovely staff, quiet motel, secure parking

also - free parking

it has air conditioning, a tv and wifi

we didn't have access to wifi because we couldn't find the password anywhere in the room

the pool at metropol is amazing for the kids. room service is excellent.

the location was great - pool and rooftop bar were excellent

daily room service, removal of rubbish in bin and wiping of table etc

we have stayed here a lot and the pool is wonderful

attached restaurant providing the room service was expensive and seemed average for price

the comfy bed and room service , the buffet breakfast was so delicious

the restaurant and bar has great decor, and a great vibe with great food - you would hardly know you were at

the wifi was virtually non existent no way to do work or life admin, also general phone reception off

we needed a shuttle & it was booked for us and was on time the next morning which was fantastic

meal at the bar was very good, as was breakfast

not allowed to use gym or pool without paying extra

great rooms. welcoming and helpful staff. fantastic breakfast.

friendly, professional staff, easy access to the airport, shuttle service for convenience

shuttle bus too is to the departures section of the airport

a laundry for guests to use would be handy.

the laundry was very clean and accommodating

limited room service

woolies and coles are 2 blocks down coin laundry at the hotel is expensive

location and the room service were really good

only thing when buying a bottle of wine at the pool i was not allowed to take the remainder of wine to my hotel

prices for personal bar to high for small bottles

i was hoping there would be more options when it came to the room service menu.

access to pool with a function on was a bit awkward with wet kids in bathers and adults in robes

facilities, especially the hotel indoor pool was perfection and hotel spa was a lovely experience

the gym, sauna, steam room and pool are amazing

the bedding is so comfy the pool area, the sauna and steam room are fantastic

good gym facilities

pool was a little cold

room service took ages, i had to phone back up to make sure they hadn t forgotten

the wifi was a little hit and miss

no condiments with my room service dinner.

room service was top notch

the room service was great

friendly, clean, great breakfast, lovely indoor pool and excellent location