beautiful queens park great for kids and adults

gym a bit lack lustre, room not serviced on second last day

excellent layout for bathroom, kitchen and bedroom wardrobes

great having a laundry aswell

free laundry detergent to use in the in room washing machine/dryer

comphy bed and room service if you wanted it

advertised room service on website & in room but no room service available

there is the option for room service from the pub downstairs

room service after hours

very friendly staff, always providing room service

the room came with free wifi, although spotty at times, as well as tea and biscuits

we had minor issues with the wifi but that s nit picking

fast wifi and good hot

the beds are comfy, the kitchen works for those who want to cook, the pieces of furniture are just right and

clean & comfortable, easy to find on the main road good kitchenette so we self catered good value for

tight car parking

compact. all the facilities that you need to be self sufficient inc wifi.

people were staying and a kitchenette was supplied

the bathroom did not have a sink. there was one sink for the kitchen and toilet.

the car park was a bit small was a bit tricky to get out of but there is parking on the street

there's a faint musty smell under the kitchen sink. can be improved more

realise at the time that there were only 2 single n a queen bed, when there was 2 adults and 3 kids aged 11,12

would be good if there were some kitchen utensils or a toster.

rooms we had were not clean - most of the kitchen items were greasy - used sponge was available to clean dishes

filthy carpet in the common areas, no kitchen faclilities, poor sound proofing between rooms

very noisy from 7am onwards on the sunday morning ( other guests leaving , slamming of doors and kids running

also customers don't want a small bar fridge sitting under a counter on the floor

only disappointment was the pool was green with algae, no bar or restaurant on-site either.

when i went there i was given room on 3rd level so had to go down again and again to warm up kids food and milk

no wifi access

shared iron in a laundry

place, got parking on site my whole stay

and comfortable room with daily room service

it was a big bonus to have a microwave and toaster in the laundry room too

really appreciated access to the laundry

very good breakfast

booking experience with messaging beforehand to arrange kids beds

escape from home and the courtyard is one of the best atmospheres to be on a sunday weekend, kids having a great

good place to stay with kids

very clean rooms and loved the view of the jail from above and the pool was amazing , cool wine bar and pub

good media and wifi

gym, wifi & quiet

would be about the uniform and the puffer coats/jackets worn by staff in the hotel lobby and bar areas

on a sunday during breakfast and i had to carry a huge tray of food to my room there needs to be room

free shuttle service is a bonus, be sure to get a earlier shuttle than required in the morning, to allow

firstly, you must collect a wifi password from reception

kitchen was a bit closed in, 4 walls, no windows much that i can remember was a bit overwhelming

need to ask for wifi password everyday.

arrival we thought it was more a hostel and may not have been suitable for my family with two kids under 5yrs

good location and value for money, very comfortable beds, very clean room and bonus free wifi daily

as a lone woman travelling i felt very safe and relaxed on arrival parking close, dining alone not a issue

white linen, clean, comfortable, nice personal at the bar as well as cleaning ladies

no crockery for kids' breakfast

are very nice, one particular staff(a young lady with glasses in evening shift) work in the bar/bistro bar went

com, due to my special request of having a ground floor room and close to parking space as my husband can not

body soap, small bar soap, shampoo, a hairdryer, an extra toilet roll, tissues, a tv, free wifi, a full-length

wifi did not work in my room for the entirety of the stay.

bed comfortable and room was clean. wifi was good. location is good.

wifi was a bit in and off

full kitchen

plus high ceilings, balcony & windows that open to enjoy the sea breeze, practical working mini kitchen with

there was no passwords for the wifi and we had people in the hotel trying to access our phones via the wifi

am stop a stone throw away, plenty of eateries, shops, woolies) facilities (gym, in room laundry, view, full

liked everything apart from the gym.

the breakfast was delicious and the staff were very polite and friendly

good continental breakfast

breakfast was incredible - our booking came with the continental and hot food package

breakfast was repetitive after we had it for six days

the breakfast was delicious and reasonably priced

room service would have made it a 10/10, or having their restaurant opened (the one attached to the

it was about a 10-12 minute walk to the nearest tram stop, which left long when you have three kids under 6

great to have access to a pool and jacuzzi

was no room service but they gave us other solutions if we did want to order food with the cafe next to

very clean. free wifi. close to train station and short walk to city. staff were excellent.

laundry machine on level 2 was nice to have access to

sam at the bar down stairs was absolutely lovely and the whole experience was great

reception, and the bar has limited hours if you need to speak with someone

we were not aware that we had to wait for the bar to be open at mid-day before we could discuss anything (we

also the restaurant had great food for room service purposes

sunset bar by the pool was a perfect place to unwind and relax

room service was fast

room service food was just ok

lovely buffet breakfast, staff we all lovey and accommodating, room service was very generous with meal which

had to make laundry for even the clothes closed in my bag as they smelled like i was staying in a kitchen

the staff were friendly and great location. free wifi was awesome.

there is a shared well equipped shared kitchen

powerpoint in the bathroom and a phone in the room and wifi details written on a piece of paper in the room

has a kitchen and a laundry. good pub across the road clean and just easy for everything

also had a laundry and paid parking if needed

lovely outdoor pool too

my family absolutely loved the heated pool

also no ethernet only wifi, which only affects a small number of people but still

free wifi without having trouble logging in

the swimming pool and spa are lovely. great location good value for money

room service breakfast was poor cold food and the coffee tasted like warm water.

great park for exercise and kids playground only a block away

sunday as the easter bunny had come and spread chocolate eggs threw out the hotel it made the kids morning when

great for kids with nice pool to refresh after a busy day. close to lygon food outlets

the bar closed a bit too early and my colleagues and i were enjoying a drink and a chat.

the mini self contained kitchen, very convienient to the time frame i stayed.

loved the kitchen and the view was wonderful!

the room also has an equipped kitchen

the laundry.

with comfortable bed nice large showers and kitchen facilities

staff at the bar/ restaurant were very friendly, great service

they have newly furnished with a huge high-tech share kitchen, gym room

good location and facilities like kitchen and gym

location is great, access to kitchen, working area,gym, laundry

other than the gym and the rather uncomfortable fold out sofa bed it was perfect

spa pool, view is amazing. room was quite spacious for one adult, two kids.

good location and friendly staffs - fast wifi

wifi worked perfectly and easy to connect too

room service was awesome

terrific views from a well equipped gym too

we weren't given a wifi password for connection so didn't get use of the free wifi

ideally i would have enjoyed a pool, spa or gym facility even a basic one

over the bed making it hard to sleep and there were mechanical noises coming from the hotel s laundry area i

it's with free wifi

staff was amazing they made sure my kids had a fanstastic time, they went the extra mile, chatting to them,

my husband had been in the bar prior to my arrival

great location, easy walk to everything, great breakfast.

we also visited the foundry bar and sat outside, such a beautiful spot and the perfect place to relax

didnt have breakfast

thing i could fault is not having a bowl or knives & forks for families in the room in case the kids wanted to

and the poor woman who had to come back twice with laundry detergent

friendly staff, impressive facilities in the room, all the way to a laundry machine

the view was amazing very well equipped kitchen good breakfast

wifi reception was very poor, had to open door to get better reception

had everything in the room needed for cooking, washing clothes and the wifi was strong

style of the lobby and rooms, the amenities, the rooftop bar and the amazing, friendly staff were all standouts

room service was quite ordinary if i am any criticisms at all

late night food room service fast and delicious

the bar and lounge areas in the hotel were spot on for doing some work during the day, so there was an

i had called up one night asking for the 24hr room service and was told by him that there was no food at all,

gym was well equipped and front of house staff were lovely

we ordered breakfast for room service one morning, it was the best eggs benedict and omelette weve ever had

their wine bar is an absolute delight and quickly became our favorite spot to unwind after exploring melbourne

com website it states this hotel is a pet friendly hotel with that said i brought my dog along to learn that

we enjoyed a couple of drinks in the wine bar before heading to one of the areas many authentic italian

space, the bar downstairs, the comfort, great value, obviously it s not a hotel

plus was definitely the location, next to the fitzroy swimming pool if you need to unwind in a spa and steam

of single, lockable toilets with a basin, shower rooms have a toilet, cheap washing machine (free laundry powder

a simple continental breakfast bar ie oj, cereal, toast & condiments even for a small fee

the wifi was good, strong signal and fast enough for video

but exceptional times as i would normally eat out - in which case small kitchens wouldn t

would be great to have a laundry dryer/airer to hang clothes on to dry

the wifi wasn't strong but useable

wifi password did not work.

clean, great location, kitchenette and stocked tea and coffee.

close to southern cross station, large spacious, clean rooms equippedwith everythingyou could need, nice clean

i just wish you didn't need to sign into the wifi so many times lol

comfortable bed, strong wifi, fluffy pilows

didn t get to try out breakfast, the gym or pool but it s nice to have it available

breakfast was great value, nice and easy excellent rooms lots of space, pool was a hit with the kids

very slow wifi, very low, to no, water pressure in the shower, maybe due to the continuing renovactions

was quite a spacious stay, had all the facilities you needed in the apartment and the pool/gym was a bonus

wifi is fast and secure

swimming pool and spa facilities are top notch, with nice view

great location and very clean. wonderful pool and spas. very nice and spacious apartment

amazing facilities. pool and spa were so comfortable.

clean, welcoming, a lovely activity and gift for the kids

a walk in breakfast buffet client and they made it so easy to accommodate myself with two little kids

the ambience of the hotel, the rooms, the surrounding area, the beautiful pool and spa area

beautiful hotel, felt like the qt. great hotel gym and pool.

we hope the management could consider upgrading them to make the laundry facility more convenient for guests

the gym was the smallest i had ever seen, only a treadmill & elliptical

wifi is free,, bus stop to the airport(sky bus

didn't like the extra $5 charge on top of your meal for room service

wifi is not free.

i would like to use room service . unfortunately i couldn t call room service .

pool and gym facilities were amazing

we like the place. we enjoy the view. we loved the swimming pool.

s very enthusiastic and friendly took us to tour in level 64 introduced where was swimming pool, gym, changing

pool was amazing

breakfast was amazing, lots of choice, great staff

we were giving 2x toy clips for our kids and extended check out time for the delay

wifi was slow and unreliable

rooms were nice, gym was surprisingly good, right next to melbourne central and vic markets!

perfect for two adults and two kids

room service was great! my boyfriend said that the burger he ordered was amazing!

lovely, respectful service from reception to cleaning staff, to restaurant and bar the compact rooms were

nice vibe very comfortable beds free wifi nice water pressure in the shower big

were very friendly and really attentive plus the room service was super prompt

the room was clean and well kept. the breakfast each morning was outstanding.

would be better if we rented 2 bathroom since we re traveling with our adult kids

there's even a laundry room on the upper floor that you can do your laundry for free if you have your own

and helped giving travel advices, which helped us a lot as we were travelling with two young kids

rooms are spacious - was great for a family with small kids

chromecast and free wifi were a bonus

laundry facilities were charged by coin and on the first floor so the public laundry was more

not having daily room service without especially requesting same.

( i was given the same room which was still not cleaned as no staff for room service due to covid crisis

the laundry room washing machines and dyers are dirty

no room service, had to chase down more coffee and tea

enjoyable and rooms were perfect for a family of 2 adults and 2 children and we loved the rooftop pool

rooftop pool

great size location kitchen fully stocked with everything needex

apartment was very clean and well maintained, kitchen well stocked with everything you could need

no indoor pool, was cool and wasn t possible to use it. also no shade next to the pool

it was a very hot weekend so the pool was wonderful. the location was just perfect.

spacious apartment and well equipped with full kitchen and laundry facilities

wifi did not work. very disappointing.

the wifi worked

only issue i had was when we were swimming in the pool there were some tenants from the apartments and they were

we were able to extend check out till 1100 with no extra charge laundry facilities with complimentary soap

only downside was a skylight in the 2nd bedroom, which made the room bright while the kids were trying to sleep

very delicious and good sizes for kids

didnt have breakfast the lounge area with fire i cld open a window the mini kitchen

equipments, mini kitchen in the room, they borrowed used bike helmets for free, the hotel is very

wifi was welcome, very clean and well cared for property

i asked for additional laundry powder which were given at instant

location, nice gym & pool, helpful front desk staff who assisted wonderfully when my son got lost in the lift

wifi wasn't working in my room. staff tried very hard to fix.

the 3 bedroom apartment got a big rooms and living room. great for kids to play and roam around

great room and nicely decorated. small but adequate gym

great gym facilities

room service was great

room service food was really good.

gym was too small, with very limited weights stations

very central location. room well decorated, clean and comfort. nice gym.

the hotel was excellent, towels changed daily, bed very comfy, free wifi and great staff

was hoping for a better equipped gym but if you only want a treadmill or a stationary bike it did the job

help so they could be opened wider, space around the bed was a bit small, was unaware of the gym and self service

coin laundry downstairs is so

the bar and restaurant downstairs are also fabulous

indoor pool, spa and sauna a plus

good wifi/easy chrome cast tv nespresso in room/ top coffee a few doors up at higher ground

gym is well equipped

the pool and spa area was amazing

even a guest laundry

making a cup of tea (i worked-out the machine the first morning), a staff member came from the kitchen, to make

room service, took way too long to come and was warm at best.

room service needs to check meals my meal was cold not very appetising

no kitchen sink in the room

cleanliness, apartment size, lovely staff. spa, pool and sauna were amazing too!

the housekeeping was efficient and quickly solved the problem with the laundry

large well equipped rooms (apartments) - clean, good toiletries, laundry facilities in room but discrete, lovely

the pool, spa and sauna were fantastic, we used them everyday

nice apartment, ceiling to floor windows, nice kitchen and bathroom, good facilities, very clean, great location

would have liked to have had a proper little kitchen set up

instructions in the room how to connect to wifi

room service was really good

breakfast was adequate and location very central near the trams and

no room service

there was no mini bar items- but i was able to order a bottle of sparkling and kids drinks that arrived quickly

location, good facilities such as the pool and small gym and a nice welcome with a glass of bubbly when you

breakfast gym comfy rooms wine on arrival

we enjoyed our stay and the kids loved it and really loved getting room service which was great value for money

pool and gym were open 24/7

room service was amazing, the bed was comfortable and the shower amenities were great.

good quality room and new bathroom, gym and close to restaurants & public transport

the room was very comfortable, and there were a range of amenities including a basic gym and laundry

the thing i didn't like most was during my whole stay, i would put up the room service sign maybe 3-4 times

breakfast, gym, location

there is a lovely bar that has happy hour each day and a restaurant for dinner and breakfast

well-appointed, good location, friendly staff, beautiful roof top pool, room service good value and prompt,

we would love to come back and stay again with our kids next time

we also liked that we could order room service as we went to a show and were hungry until later, so we decided

older guy at the bar was rude when we got back from seeing ground hog day

all checked in & went over to the sports bar for a few drinks

on offer was at the same location, motel room, function room, restaurant, bistro, bar (food offered for free at

heaps of parking

location, comfortable room, on site facility for bistro n bar right next to westfield staff helpful and

very nice and catered for families including kids play area

gym closed- relocating- frustrating as this has been going on for a time

lovely clean fresh room, yummy breakfast. enjoyed the gym also, had more equipment than expected

dining room and bar area was great for singles travelling alone and people travelling together

the gym has weights kettlebells, dumbbells, mats, rollers and couple adjustable benches

room service menu, i arrive late from a very long day and just wanted something not heavy but fresh

breakfast, room cleanliness and general service.

great location. bar upstairs great place for a snack and drink.

i didn t get to go to the rooftop bar as there was a private function, but i am sure the service would have

never like any hotel charging for mini bar but realise this is a given cost

rooms are a very impressive size and the gym is probably one of the best i've been to within a hotel

awesome room, location and breakfast!

the lady who checked us in was incredible,she i tracked with the kids and when we checked out she once again

great city location. breakfast included in tariff. guest laundry available.

was big and hot water good, great buffet breakfast included, great value for money, internet wifi very

the gym can start to get a little squashy if 5 or more people turn up.

absolutely filthy. dusty, dirty, marks on walls and curtains. wifi didn t work.

they also had a laundry area which came in very handy since i was travelling with a toddler

room was clean and kitchen was good

staff who were very flexible and helpful with lost keycard, access to laundry room and generally very friendly

had a single bedroom with ensuite and kitchen/lounge and it was big enough for 1 person, clean and the small

there was a broken blind in the room, the plug did not fit the sink, the bar fridge did not work very well and

wifi was sometimes alright sometimes really poor

your bar should open

which was not ideal with kids

my kids enjoyed their stay as there is youtube in the tele

loved the heated pool, jacuzzi and the breath taking view from up there

good location has a gym onsite full furnished apartments including laundry.

clean, good size kitchen well appointed apartment

the accommodation was huge! plenty of space and fully equipped kitchen, excellent!

high kitchen cupboards impractical

great room. great to have a separate space from the kids

bar staff and kitchen staff are exceptional

we ordered the lamb shanks from room service and they were super tender and delicious

and the staff were exemplary, they even gave us an upgrade to our rooms, and looked after for the breakfast,

limited wifi access

very nice pool (although still freezing on a hot day)

lovely pool deck with loungers

wifi dropped in and out

wifi password didn't work and when i rang reception to get correct password they said i must be

and what a bonus the pool was

good location, good beds and excellent staff . the kitchen staff were excellent and caring .

it was hot weather when we were there so makes sense, but lots of kids jumping in and splashing

gym was functional

gym had everything you need for a short stay

our room service dinner did take over an hour to come, but the food was good so get again not a big

the wifi needs improvement and also no daily water refill just once when you checkin.

room service was a little incomplete or rushed at times as some random items were left behind or

good location, clean, comfortable beds, good wifi and friendly staff.

have stayed a few times, will try the gym next time

a laundry for guests to use would be handy.

the kitchen nook has a microwave, kettle, sink, induction cooker, wok, crockery, cutlery and wine

loved the lay out of the rooms with convenience of sink and all necessary kitchen facilities to make tea and

no laundry facilities that we could find

also there was a small leak from the kitchen tap and sink

confortable bed, clean, helpful staff (both reception and room service), excellent location

a coffee machine would have been nice to have, however room service was easy.

clean and lovely staff. room service food was amazing. located right off bourke st mall.

room service menu is limited & delivered with no napkins or utensils

late afternoon, so nowhere to sit quietly while waiting for room or cleaning as the foyer and bar area is also

ordered room service for breakfast, which took over 40 minutes to arrive and unfortunately was cold, dry

great location and good value for money. bed very comfortable and wifi signal strong.

i would have liked a gym on site

the two room set up was fab so the kids and we had our own space but we re still together

the wifi worked well as did the streaming services on the tv

you use an app to order, then the drinks or food are delivered from the kitchen

little things like no wash cloth in the kitchen

swimming pool which wasn't at all crowded when i tried it, jacuzzi, gym

wifi was clunky regularly had to reconnect no wifi in gym or breakfast area, limited buffet for

nice gym and kind staff

the pool and spa blissful

sloshing noise above room as though laundry perhaps connected - noise went from arrival until check out no

not really safe for families with kids

didn t have room service so i could grab some breaky while getting ready to check out.

gym is nice and modern and has what you need

no wifi in room

it has a laundrymat and a nice restaurant.

it would be nice to have a little kitchen sink in the main area

great price for where it's located, laundry, car park and restaurant on site.

free wifi would be good.

a 4 star hotel and there should be a kitchen, washing machine and dryer inside the room

room service menu is surprisingly good value

i will say the room service i couldn t figure out how to order but that s probably just because i m no

were super friendly, bed was extremely comfortable, gym facilities were decent, location was

made a gorgeous card and some dessert treats to be sent to our room plus drink cards for the bar

the music in the bar little too loud even my kids thought the same. but loved the hotel.

clean, has laundry area (for a minimal fee), good wifi connection, right at the heart of the cbd

the wifi was also really fast which was convenient for making video calls

location is excellent, staff are excellent and they remember us each time we come, the change in wifi is good

very accommodating staff from early check in to availing of laundry facilities.

breakfast was yummy loved the pancake machine motel room was actually spacious location was perfect

the reformer at the gym, and the staff were nice. check in was easy.

and room service was lacking, in a city were there is lots of great food it was a shame

the gym was substantial and location was amazing

window felt unsafe, no cutlery/knives, waited two hours for room service, reception does not answer the phone

gym facilities aren t the greatest

happy with the location and enjoyed the breakfast that was an inclusion

the buffet breakfast which was much to expensive for the selection it had.

close to everything . very clean and great breakfast and value for money

were very accommodating allowing us to check in early rooms clean food and service at the vic bar beautiful,

and comfortable room, and smack bang in the cbd :) warm pool, extra warm spa and a super warm sauna

had to ask couldn't get wifi to connect

the gym wasn t available and no halal options for breakfast meat like turkey bacon or sausage

lovely downstairs bar with a great happy hour

style, cleanliness, room service, tapas bar/lounge, staff were accomodating, great

room service line and qr code ordering for room service was impossible

the staff were very helpful and wonderful and the pool rooftop and view was amazing.

heated roof top pool, in room coffee machine, security access and location

the rooms such as accessible powerpoints, double glazed doors, washing machine, fully contained kitchen and new

comfy bed, great kitchen, and the mr smith toiletries are amazing

room has great kitchen and laundry facilities

my room was tiny but beautifully appointed and great to see a stocked mini bar with quirky yummy products

free movies, pool, friendly staff, gym, etc. thank you, it was fantastic!!

very famiky friendly with small kids

wasn t the most thorough - room service tray outside for more than 12hrs, some amenities like tea, water

you need with all the trims, restaurant also wonderful and when it s warmer, the 28th floor bar will be enjoyed

no spa love a bubbling spa

no spa at the hotel but loved the pool for our kids.

our towels, as requested under the environmental policy, but housekeeping replaced them (and the bar of soap)

rooftop outdoor pool was a highlight

pool was a bit small. you either need to go really early or super late to avoid all the kids.

was a wonderful hotel, large rooms, with a kitchen

wifi was very good

laundry was bonus

the hotel has in-house laundry, so if you are traveling around australia, i strongly recommend this hotel for

free laundry very useful and safe -

valet parking location gym/pool

location, enjoy the pool in the evenings

with the pool being a big a+ for our girls

room service was excellent

buffet breakfast was delicious

the pool area doesn t have enough lounges, a lot of people wanting lounges not seated tables

compare to other hotels, amazing toilet jet which i personally find delighting, swimming pool area and ambiance

our emails didnt work on the wifi but that might be something to do with our end.

the staff were incredible, the kids loved the pool, room service breaky was insanely good

kids room service menu was limited

nice little bar that goes with the hotel

were friendly, excellent room service, lovely rooms, great location and an excellent place to

we stayed in the pet friendly room it was great having the little outdoor area

comfy bed and clean towels with bar fridge and tea/coffee making

my main reason for staying was needed the wifi and it was fantastic and if i need to stay in melbourne , this

this was the answer she loved it so much fun and the way you access teh airstreams the parking and all round

complimentary coffee, cocktails, and parking made the price very reasonable for the location

location and comfort. free parking. great coffee downstairs. brilliant concept

the outdoor area is perfect especially with kids and the addition of the outdoor games, makes for wholesome

location and onsite parking. the vans are perfectly equipped for a casual couples stay.

superb location in the centre of melbourne. the spa & pool was awesome on a rainy day.

), clean, comfortable, room service was tasty, great location

walking through from west building to the pool in my bathers when there was a conference on.

difficult to communicate with staff when an issue arose with my laundry as their english was quite poor

price for parking was far too expensive wifi should be free of charge