great location with parking

staff was friendly and helpful, dinner and breakfast were really good, and the beds were comfortable

breakfast was delicious

the breakfast was very good too

the staff were very helpful and the breakfast very

breakfast was amazing, staff were awesome - couldn’t do enough to help out

lovely comfortable room, good wifi and great breakfast!

i asked for a late check out and this was given at no extra cost

nothing, breakfast is fairly simple which suited us.

large attic room, exceptionally clean and quiet. breakfast is always amazing. thank you

rooms were spacious and comfortable, bar and restaurant are delightful and staff are amazing

to the golf club where our event was

be in customer service where i felt i had to wait to long at times as there was not a permanent bar staff

great hotel, friendly and helpful staff. lovely bar and restaurant. food was excellent

ideal for location based on our need to be close to high post golf

breakfast absolutely excellent and served until 10.30 am which is fab!!

bed super comfy wifi reliable quiet

was a tad cold because of the ac unit which would not run warm and the complete lack of wifi in the courtyard

there was great variety at breakfast and eggs cooked to order

location is good bar is snug

bar was shut because the system was down, but these things happen and the staff opened and let us

we ended up getting room service as my baby was tired

staff did say the bar was 24 hours

excellent, room service meal great and on time, location good for access to working area

room upgrade. free wifi. breakfast.

wifi no good.

the bar downstairs was good

very friendly locals in the bar who made me feel very welcome with well stocked and reasonably priced drinks available at the

shower out of order on the top floor. couldn't connect to wifi on the top floor.

saw the description and knew that it was a pub and therefore a chance of noise in the bar ect but everything was fine

good wifi, friendly staff and great breakfast

large tv in both bar areas distracting .

no signs to indicate where the parking is located - no food served at 10 pm - not when bar menu/ room

no secured wifi network.

we had breakfast served in our rooms and it was a perfect service

presentation of restaurant and bar was in keeping with the building to

breakfast was excellent too and the helpings really did set you up for the day

food, very nice ambience in bar

atmosphere of 16th century building - comfortable room - no noise disturbance either from bar or road

the hotel itself is immaculate from the bar and restaurant to the rooms themselves

and the mix up with bar tabs and room tabs could be organised a bit

superfast wifi

ample parking

food was amazing, plenty of choice and quality produce, lovely bar area, pet friendly, free car parking, fantastic location, will definitely book again

bed was very comfy. good supply and variety of beverages. ample parking spaces. food was lovely.

lovely bar with delicious food

i rang the hotel from reception to ask for help i watched the gentleman answer the phone at the bar on the cctv from reception

wish the bar could stay open for guests only

staff were very pleasant and helpful en suite was very good and bar facilities

half the price of the premier inn and so much better as it has character, bar restaurant and everything nearby

room and fantastic breakfast

underfloor heading in bathroom, free cereals to help yourself to (useful as we departed before breakfast

it's such a delightful little hotel, with a lovely bar downstairs, friendly staff and an upstairs sitting room area too

great hotel! highly recommend the accommodation, bar and restaurant.

lovely room and facilities had excellent breakfast. staff were friendly and helpful.

bubbly boutique small hotel inn - bar / restaurant food is top notch and the staff are an absolute credit to the owners

bar staff were so helpful and polite: nothing was too much trouble

loved our dogs, very accommodating with late arrival post restaurant closing still sat us, left bar open for us later, had fresh milk for tea and cold water in fridge in hall for all guests

the room and bar downstairs were excellent

closure of the bar on sunday evening was a shame but we were warned in advance - so really not a big deal

cosy pub bar area, plus quieter seating/tables in dining area adjacent for evening meal/snacks

tv not working. wifi connection poor. car park access unclear and difficult

closure of the bar on sunday evening was a shame but we were warned in advance - so really not a big deal

wifi and door lock issue

though it never is).

nice little bar and garden

free parking

breakfast good bar area, drinks prices not excessive staff were very attentive and with a pleasant

online it says you had continental breakfast but when i phoned the bar i was offered

the lovely lady behind the bar was rushed off her feet which was great to see but we had to ask again for a towel and also we

c coffee machine)

staff, accommodating as travelling with a baby great location, good breakfast good size

location right in the middle of romsey, breakfast was very good and good choice on menu

fantastic breakfast , very professional staff, excellent service

request for early check in was accomodated and lunch of fish and chips was delicious

the room was very nice and spotlessly clean as was the rest of the hotel also breakfast very nice and staff were very polite and helpful, we will definitely be returning

parking included and plenty of it on site

the rooms, the location, the helpful desk and room service staff, the outside space.

bar nice and cozy, good food and service particularly at breakfast

breakfast wasn t really that good, my scrambled eggs tasted like an omelette

our room was lovely and quiet despite being over the bar and being near the paulton park entrance road

rooms nice and garden area great for the kids

the morning was really tasty & all the staff were very friendly & our room was very nice and our kids love it too

the breakfast was also of very good standard and plenty of it

great kitchen yummy food , my kids loved the pizza and frensh fries , and the stake is so good

great location for our golf the next day. hotel roomy and staff excellent.

however, on this occasion we stayed overnight as we attended a late function at the local golf club

wifi and internet poor

good free wifi coverage

absolute stunning place. beautiful rooms, quality food and a stunning bar area.

and again the people serving us were great, really took the time out to engage with us and our kids which was lovely

breakfast room service was great, bed was comfy

room service later than 9pm

of parking, welcomed on entrance to reception

we didn't like , if it was possible and we had extra money we would of stayed for a few days kids loved it too , receptionists polite and friendly and very welcoming,

was thrilled that bar open all night , could get beverages all the time and breakfast very tasty

brilliant breakfast selection, easily accessible and great for the kids

comfy bed, thin walls so hear kids next door

breakfast contract

clean and great breakfast

great breakfast options for kids

it was a peaceful stay perfect for a getaway from the kids :d

room service could of been a bit better

wifi good

no freh towels in fitness room car park payment system over-complcated

hatter cottage 1-very spacious and comfortable with a home from home kitchen with everything you could need also has a hairdryer and an iron and ironing board

lovely big rooms well equipped kitchen , comfy beds big tv

need extraction fan in kitchen area, as reception area, lounge smelled of cooking.

cleanliness, size of the rooms, kitchen , lounge room for relaxing

location, fantastic breakfast, great room and super friendly staff

loved it staff so helpful smashing room breakfast was delicious bar cosy parking spot on

the food served in the restaurant was excellent, and there was a nice atmosphere in the bar and restaurant

big bedroom,lady downstairs in the bar was very welcoming,location on high street ideal for restaurants, shops etc, definitely stay

lovely room and superb breakfast. friendly staff.

location, price, parking, breakfast and staff

breakfast in the bar was plentiful & cooked to order , dinner in the evening was also excellent by chef whose name i

bathroom had his/ her sinks, a spa bath ( super ) & good quality toiletries/ white fluffy towels

hotel is beautiful and all the staff welcomed us immensely from reception to the breakfast and bar staff to directions and recommendations to the beach

was easy to find, lovely location, good sized room, comfy bed, spa bath, clean, friendly welcoming staff and lovely food

shower was powerful and we also had a spa bath which was lovely

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

staff were also super friendly and helpful, the continental breakfast and complimentary food and drink items were a lovely touch too

superb location and great continental breakfast

great breakfast

beautiful room, excellent breakfast and a very friendly and charming receptionist

if being very picky breakfast was delicious and well presented but perhaps a choice of breakfast cereal

polite staff, clean, swimming pool was great, bar service good, covid secure

great location for food , shops and things to do with the kids near by

the pool, the room, kids play area

i have paid online for a late check out only to have someone walking in on us and telling us off about leaving ou having to

late check out location breakfast

i am travelling with two kids, aged 10 and 2

breakfast at sister hotel was amazing. staff were all lovely

stayed in at the bar and drank in the evenings instead of going out as so comfy and

i liked the idea of having a nice little bar serving alcoholic and non alcoholic beverages right next to the reception

no kids menu for evening food

told the kids it was fully booked instead

was blocked due to dirty laundry being stored in front of it, a lot of dirty laundry which was there for the entire time of

it was close to cruise dock and train station. had laundry, had the basics.

can do late check out at 11

shower was hot,beds were comfy,kids were happy

the kids loved it

had a function on whilst we were staying, so there was no room service so we had to eat at the bar

wifi is a bit erratic

really good service, lovely room and good wifi. great food for dinner and breakfast.

no car park or laundry room

hotel appeared to be run by kids and there was absolutely no sign of any leadership

as well as biscuits the shower very powerful and plenty of hot water towel basket nice touch breakfast superb lots of choice well presented, all staff very friendly and

the new kids got both mother and my food orders wrong for breakfast

the room was gorgeous.the breakfast was delicious. staff were friendly and helpful .

outside bar was fabulous for watching the women's euro

modern ambience , relaxed staff . request for early check in late check out were met.,ud83dudc4d

asked for an early check in and this was provided at 10

very friendly staff lovely hotel loved the bar and games area

fun staff, nice little bar area

location, the room and the late check out time.

poor choice of kids meals (she just wanted a pasta dish

room service very slow/poor, numerous phone calls to front desk in the evening & no one answered

took time after check in and breakfast

the pizza on room service wasn t very good

we stayed 7 nights and got no room service

this hotel but we couldn t find anything wrong lovely clean very nice staff and service good bar very close to town centre lots and lots of shops 5 minutes walk 6 minutes to port for cruise

was all perfect - professional, welcoming staff, spotlessly clean, a great gym, pool and spa

location, spa and pool available. nice bar and restaurant and very nice staff.

no wifi in bedroom

i hope to bring my kids on a weekend

bar prices

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

bar with very good atmosphere and selection of beers

food was super along with happy hour in the bar in evening

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

stocked bar and snacks in room

lobby and bar with relaxation space was wonderful.

the bar and breakfast service was terrific and fun

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly delicious breakfast

cosy bar area

comfortable cafe seating area in reception, efficient wifi, good laundry facilities

trucks reversing as i think our room was directly above the service entrance for deliveries and laundry pick up

room was really good and the kids love it

lovely spacious accommodation and the late check out was excellent for our needs

laundry room needs to have better instructions - or at least for americans

gym is well equipped

and comfortable throughout, great gym and spa treatments were good

the robes in the spa aren't suitable for plus size people, i was unable to wear one.

bed is very comfy, good spa treatment, lovely meal and room service, warm and comfortable, good parking

we didn't particularly fancy anything on the room service menu but the restaurant kindly agreed to send what we wanted from the main menue up to

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn’t do enough for

food price was i little over priced for adults but good on kids meals.

we tried out the adventure golf course in nearby hedge end, which was great fun

lots of kids on sunday in breakfast area

wifi was great which is a big deal for my kids

clean. rooms where clean. gym facilities where ok

wifi stopped working in the morning, so was unable to do any work.

breakfast was great a lot of choice , we booked a room with a balcony , we had ringside seats to

not good, no disabled parking adjacent to the entrance

balcony made such a huge difference with having two kids

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

if you needed an early night you would be unable to sleep

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

good location and handy for the bar downstairs

wifi was not great kept losing connection.

parking is easy next to hotel

parking , stunning views, room was a small double at the top of the hotel but windows

wifi was great and video meeting was easy

good wifi and tv reception

will remember next time that room has fridge which is great didn't get to use spa was dissapointed but our fault for not checking that a class was using in the morning and did

were helpful the rooms spacious and the pool and spa was a lovely end to the evening for the kids

should open earlier for kids, especially when check out is 11am pool steps diseving inside pool i slipped with toddler in

we like the location the large rooms the ease of parking and the friendly atmosphere

bed very comfy, outlook cages of laundry!!

everything you could need in a room also a very nice bar and restaurant

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

great welcome in the bar and very professional and friendly management and staff, very dog friendly

excellent bar with real ale and guinness

location was stunning and the hotel restaurant / bar was excellent

great breakfast rooms lovely comfy beds

breakfast was very good

history, it’s location & all of the staff , a safe place to park , excellent choice of ales etc breakfast, stayed in room 1 very spacious with a shower & bath , looking forward to coming

breakfast is must have

room was above the bar so you do get noise from there, but after 11pm it dies down

the golf course

i think this is a missed opportunity for the hotel, given that you have a lovely pool and a gym, people will want to use these facilities before they eat and then will not really want to go

now have to pay to use the pool

no room service after 2200 hrs

my room this time was exceptionally large and comfortable. the gym was top notch and very clean