the excellent wifi and tv reception

clean, newly refurbished to a high standard, lots of attention to detail, pleasant staff, lovely breakfast, we

breakfast was delicious - eggs benedict

loved the tea and coffee making facilities and breakfast hamper delivered to our door was very well enjoyed

is not as negative as it looks, just my opinion as we travel a lot, stunning young lady behind bar was alone

nothing to dislike tbh. wifi was ok although froze on me a few times.

the staff, reception, manager bar and restaurant staff were very friendly and went out of their way to help

late check in, good wifi, and courteous staff

plenty of parking spaces and good wifi

location to dudsbury golf club

parking available

no phone signal, wifi and tv kept breaking

added extras in the bar were board games to choose from, a pool table and dart board and very dog friendly

the outdoor garden and parking completed the wonderful experience

no wifi in the rooms - despite their website and booking

finally, parking was plentiful and easy

our expectations beautiful luxury room great staff and very hot breakfast superb many

friendly staff, lovely clean room and excellent breakfast.

the menu for both breakfast and daytime/evening meals had lots of choices and the food was cooked to perfection

the real ale in the bar was also kept in excellent condition

free parking. wifi . the bar. the food....pretty much everything ud83eudd37 .

there s spacious parking available just across the road, which was really convenient

the bar and restaurant downstairs were also very nicely finished

10.30 last orders in bar tue eve.

very comfy, decoration of rooms, bar and restaurant unique and quirky

early check in early check out

breakfast was excellent. location good for getting ferry and boat trips.

wifi security and login problematic tv difficult to tune (other than rnli information

staff very friendly breakfast excellent rooms very clean great location

flexible with restaurant table reservation - especially allowing guests with kids or the elderly to dine on the

friendly staff , clean room, and a good clean breakfast.

excellent breakfasts & evening meals, bar open too

as much as there was no 'kiddies' options so therefore only adult portions which was too much for kids therefore

walking distance to a beautiful lake surrounded by multiple outdoor fitness parks and a huge kids’ park, and

from the coffee machines were too close to the juice machine, more of a safety aspect , as young kids were

friendly , clean tidy , ideal location , nice little pub , car parking great, all round good place impossible

breakfast, friendly staff, off road parking with its own traffic lights to exit safely, handy to town an buses

friendly young lady behind the bar who was also busy and making sure covid regulations were adhered to

only place to eat was the bar [no restaurant] which was noisy with large-screen tv, and very limited choice of

i were to be really picky, the car park was fairly small but there is plenty of local parking

i did not eat in the restaurant but had a drink in the bar

terrific restaurant, although not for kids

excellent room service from the bistro menu, massive comfy bed, spacious room, beautiful building, parking

room service on arrival date was also excellent

the bar bistro is a comforting space and the food and wine was delicious

great with free wifi and smart tv

tv didn't work and nor did wifi

good wifi

only wifi downstairs not in your room

shower not in order at first but got fixed. wifi out of reach from room but worked downstairs

good location,price and friendly staff. nice breakfast,good wifi.

that it was close to the beach and had a swimming pool.

operated system for the hot tub and had raided my coin jar as partly i wanted a relaxing/recharge spa break as

very good breakfast clean hotel ample parking welcoming staff

several times - its great value for money, the staff are very friendly and the location and parking is great

at the reception was very nice , friendly he give us some information what we should visit with kids

the room my friends and their kids stayed in did not have a tv.

and staff was great, friendly and helpful, location was great but wifi was a bit too slow but it's free which

carpet so when walking through your be not knowingly walking onto the the spikes both myself and kids had hurt

fire escape door wedged open all night and led straight on to car park and a load of kids come in the middle

helpful stuff, good variation of breakfast (kids free) and nice decolation

she was friendly and helpful,explaining how to connect to the wifi

parking

they kindly gave me early check in and later check out as they were able to do so

however, we chose to travel out to pool quay and sandbanks as opposed to staying within the local area

very clean, good location, hotelier extremely helpful even offered early check in

the decor and lay out bed room adequately furnished loved the oldie look and en-suite bathroom breakfast room

and warm and central to all areas kenny the manger was anazingand they had a great bar well stocked had a great

very quiet location and nice late check out

we struggled with keeping connected to the wifi in our room

pool lovely and warm

spa facilities free lovely breakfast and value for money, waiter/waitress again very polite and

the spa facilities were great but looking quite dated. definitely in need of a revamp.

the swimming pool is amazing and really warm

breakfast is simple, no room service available

wifi didn't work, heating was too high, no staff on hand for any of our stay

room was clean and well equipped with tv, wifi and toiletries

great stay, very good location with parking and fast wifi

the wifi was quite useless

lady on reception very pleasant and as we arrived very early she gave us early check in

kids loved it there also

plus if you are driving there is free parking in the hotel lot

free parking is a great bonus

at the same time, you can enjoy the coziness of the living room with a bar and the greenery and privacy in the

family quad room is perfect for teen aged kids

to have been able to eat in the hotel and it would have been nice if there had been a hotel bar but the nearest

wifi good, on-site parking and their recommendations for places to eat were top notch

opened the bar for a last drink at 1030 pm and couldn t make us more welcome after a long ferry crossing

everything you could want from a continental breakfast

beautifully decorated, spotlessly clean, lovely staff, good continental breakfast, safe car parking

it had swimming pool steam room sauna gym.

pool was dark and echoed a lot and was very noisy with kids there from 8-11 which is a long time if you want to

only downside breakfast not very hot

children in the spa running riot when we went but most times kids are not allowed in the spa

staff on reception, breakfast and cocktail bar couldn t fault

could do with more cold drinking water fountains only spotted 1 in the gym

massive room and separate en suite for the kids

the spa was really nice, my facial was beautiful

group of lads in bar language not really appropriate

having 3 kids it's difficult to find a room but this was made to measure.

wifi wasn t working well. very few tv channels to watch

good speed and signal wifi and when we were there, no problem with the free carpark

liked the area and location near a bus stop and a path leading to the beach, the daily room service, the friendly

g room service very quick even if not planned

wifi not strong

no cleaning no wifi no parking overall is that what they mentioned on website they didn t provide anything

communal kitchen was somewhere i would avoid due to cleanliness

the prices at the hotel bar were very reasonable

lots of parking which was free considering it's so close to the city centre is a brilliant bonus

staff friendly. parking provided. early check in provided.

we were in a family room which must have been directly above the bar which had music on very loud till half 1

has parking spaces

i did like everything. my kids were happy , all the staff das excellent.

my kids were really enjoying staying there

the shower should be bit more clean furniture outdated room service definitely have to improve

wifi worked really well

paying extra for limited parking could cause issue for some

excellent breakfast is a bonus

hot tub was fantastic and kids loved it

very friendly staff, bar opening times and prices and lovely cooked breakfast

rooms very clean kids loved the bunk beds

very friendly , good nights sleep, a nice little gem ,the jacuzzi looks great and a well stocked bar if in a

we had a room for my kids and one for my partner and i

nothing was too much trouble we had the family suite 2 rooms behind 1 door 3 single beds for the kids and a

breakfast was really good great choice of cereal, full english, crepes and good menu for kids too

as we travelled a distance to the area i had requested late check out as we had a night event to go to

parking limited, but still managed to park, all different times of the day,afternoon or evening

who were friendly and efficient clean, nice room and bathroom excellent value food /breakfast bar with a vibrant

friendly staff, lovely pub, good food great proprietors, good location very pet friendly

close to the beach , nice golden sandy beach for walk and kids playing.

would not recommend taking young kids

adults due to the attached pub making it quite loud which is far from ideal when trying to get kids to sleep

the indoor spa is small

room service was amazing aswell as valet parking - not needing to worry about anything

no contact numbers for room service or reception or room information- needed to call hotel from mobile

nice bar and lounge area

the facilities and outdoor pool are fabulous.

kids were put in the room on a different floor and staff were not accommodating of this

before anything i needed to know the staff very kindly gave me directions and advice free parking onsite great

family s with kids etc, shocking from the hotel

the hotel had convenient on-site parking, which made parking our car very easy

though i don’t think it would be possible a bath would have been great for kids as my daughter hatessss the

excellent leisure facilities good and decor in bar and dining room very

we enjoy in thr spa and game room

the pool was a big hit with the kids as was the games room

are some swimming lessons in the pool and no staff there so kids where in the jacuzzi and parents didnt seems

great location pet friendly car park on site

parking was a little cramped but marta took care of us , more towels and a bath mat needed in the

location was great, free parking and a nice room.

room, comfy bed, nice shower, coffee and water cooker in the room, great location, free parking, great friendly

wifi fine

could do with an update. wifi was a waste of time

great views from the bar and

was good -pool area was really lovely and warm enough for the kids to stay in for ages -location -comfy beds

little confusing accessing the wifi via my phone as kept asking room number and asking me to pay for 24hr access

wifi was very unstable and had a habit if disconnecting after only a few minutes, meaning had to

the restaurants, the rooms, the gym, the pool, the service......

loved the generous breakfast options too

the mini gym was ok

no dedicated service lift for the laundry/cleaning staff

size of the room room service

no food available at night, no room service

bar area really nice

late check out at 11

no room service or water in the room

hotel perfect, interior decoration perfect, room service on point , staff very lovely

due to covid, no room service at all currently, you have to ask for fresh towels etc if you want them, although

every thing was perfect, the only thing could be better would be parking at night time only because food is so

wifi was a little sporadic but i think that was a network problem but otherwise faultless

location was good. breakfast was good wifi was good

the bar is well equipped and you can even buy sweets there

no mobile phone connection. parking was a bit tight.

netflix on the tvs was a great way for the kids to relax after a day on the beach

unable to connect to wifi

room service food ok

kitchen extractor fans were right outside our room so we couldn't have the window open

reception who checked me in quickly and gave me a summary of the relevant information (breakfast wifi etc) as

when asked about the wifi, she just pointed to a small paper that was handed over to us

location plenty of parking nice staff

wifi did not reach our room and it was very hot throughout the night

good car parking

great location for the centre and comes with parking!

nice comfy bed .. lovely breakfast

free wifi

was just fine, we initially didn't ask for breakfast for we were going out to eat but the proprietor offered us

acceptable breakfast

guess the one thing i didn't like was the fact that the bar was unattended all the time and i can't comment on

loved the location, parking easy and free, great decor and super friendly hosts.

only minor little niggle was the parking was a struggle on late saturday having to park around the corner,

ged and jane were very accommodating, helping us get our large van parked safely on the front parking area

nothing obvious although the wifi was not good so iplayer & netflix did not work.

amazing decor, homely. easy check in and parking on the drive

there was no room service and the bar stopped serving food at 9pm also no housekeeping.

like the difficulty with parking and the no free wifi in the bed room, also the shabby upholstery in the lobby

swimming pool

knowing where my car was parked for more than a two day stay the facilities need room service cleaning and change

i personally prefer the spa area with quiet music rather than disco

and nicely decorated modern room with lots of space, early check-in allowed, on site free car parking

car parking a bit tight

friendly service in the bar and restaurant and great food and wine

lovely pub with rooms... nice quality upscale bar with good menu ... parking was no problem

lovely pub with rooms... nice quality upscale bar with good menu ... parking was no problem

free wifi was difficult to use, and absolutely impossible on my kindle, since it requires a facebook

buffet breakfast was pretty poor, and the wifi was patchy at best.

the wifi wouldn't connect to the tv properly so i couldn't use any apps but that was a minor issue

clean, had a nice garden, a snooker table in the lounge area. 24 hour bar too.

not very harmful and i believe they would improve their wifi service in the future

could be with some patching up in places but our stay over all was brilliant because they are a pet friendly

hotel just needs updating a lot certainly class it as a budget hotel but was perfect for my pet for location

pet charge is high @ 15 per night, capped to 30 regardless of length of stay - but 15

there was plenty of parking on site and checkout was at

the bar with pool tablec

and cold by the time it reached the bar from the kitchen : expensive for the size of portion

staff were friendly the facilities were great the pool facilities

room service should be there .

shower was a very hot, cold, hot, cold experience, be careful with kids

the outdoor pool was fantastic, kids paddling pool could do with a clean though

was nice and warm for the kids

bed very uncomfortable kids couldn t sleep well

as there were 3 families with home clothes inside the pool with their kids making noise, and non of them were

were not located in the main hotel, imo a different room than i booked as this had a small kitchen and could

we stayed out in the works room which was great if you have kids

i would also recommend to set up the hours for families with the kids and adults only use of the spa separately

staff in the reception, restaurant and bar were incredibly helpful, pleasant and lovely

walls quite thin lots of stomping above and hearing kids and phone alarms.

few more signs in the pool area to show where the toilets, towel and gym are would be very

was advertised as a quiet space but the swimming pool, jacuzzi and steam room area was full of kids and certainly

having to pay for parking in the carpark.

location, good parking, very clean and spacious rooms and very friendly staff

i highly recommend this hotel my kids loved it, and i will definitely stay here again

and shops staff were very helpful small charge or 15 to leave your car at the hotel on secure parking

staff, attentive room service in regards to dietary requirements, good covid measures

very comfy, good parking,very friendly staff,location and history associated with the building

the free wifi did not have a very strong signal

the television was right in front of the lovely fireplace spoiling the look

also, the parking on site was an added bonus

we were pleasantly surprised with an upgrade to the beautiful junior suite and a slightly early check in

the pet car

located with street parking

had to wake up before 6 am daily due to noisy laundry collection lorry and early fire alarm set off on one

carpark,excellent staff and service,value for money good wifi and good location for pubs and restaurants and

lots of good facilities including entertainment and pool. location . parking.