the long wait for breakfast. our first day we waited one hour. the 2nd day it was 30 mins

the bar staff are so attentive, food was amazing - the whole stay was just perfect

delicious only downfall it took ages and we wasnt aware we needed to book table so we were put in bar which was quite rowdy and packed while we were eating , the breakfast was lovely and

the restaurant and bar area looked really lovely

is not as negative as it looks, just my opinion as we travel a lot, stunning young lady behind bar was alone most of the time, with the few people arriving she was busy, could of done with a

it is so easy in the evening to pop down to the bar for a drink

food in the bar was very good with plenty of

the food in the bar was outstanding with really friendly staff

the real ale in the bar was also kept in excellent condition

staff were exceptionally friendly and helpful and both the dinner and breakfast were

location to dudsbury golf club

great to have an ev charging point available at a very reasonable rate

bar area clean

gave us a late check out which was brilliant too

menu choices were a bit restrictive £20 charge for late check out

liked the late check out option

room, very friendly staff and a wonderful breakfast

the hotel was light and bright with a cafe, bar and restaurant and a very extensive breakfast selection

was quite a wait at the bar to order drinks, the staff levels perhaps a little short as they tried to serve food on two

wasn’t sure if full breakfast was included?

partner wanted to order room service for a pizza as advertised in your leaflet

good choice at breakfast, well cooked. staff very friendly and efficient.

value for money, especially the breakfast, kids loved having options and helping themselves, room was comfortable and clean, tv to watch

hotel - point a to point b type scenario, but it's not a place i would stay for a week with the kids - not do i think that this is their primary clientele

great room and complimentary breakfast . restaurant in hotel for evening meal .

terrific restaurant, although not for kids

room was very spacious with bath and shower, mini bar little extras and very comfortable

ordered room service but the hotel was busy with a wedding so i think the kitchen forgot about us

maybe they could let you reserve one of their spaces if you have young kids

room service on arrival date was also excellent

would like the bar to be open more frequently

the lighting in the bedroom and the comfy beds :-) the free use of the pool and the friendly receptionist

staff, parking, cleanliness, pool, breakfast

the bar games room and swimming pool were closed

operated system for the hot tub and had raided my coin jar as partly i wanted a relaxing/recharge spa break as part of my weekend-but after £2 in the tub was no hotter

spotlessly clean super comfortable bed beautiful room amazing fresh breakfast location to beach and public transport on door step perfect perfect

great location for access to sandbanks iron provided in room and ironing board and allowed an early check

excellent location, breakfast and staff.

breakfast - lovely fresh fruit and plenty of choice

breakfast was superb and the location amazing.

lovely pub with rooms... nice quality upscale bar with good menu ... parking was no problem

car parking a bit tight

comfortable rooms, good bar and restaurant

hotel is a 5 minute walk to the beach and has the added bonus of on site parking

it was also the worst experience of room service i've ever experienced

carpet so when walking through your be not knowingly walking onto the the spikes both myself and kids had hurt our feet resorted to putting a towel on the floor complained next morning but it got

at the reception was very nice , friendly he give us some information what we should visit with kids

fire escape door wedged open all night and led straight on to car park and a load of kids come in the middle of the night

the bed was comfortable and the had a garden where the kids could play.

the shower was dirty and door hard to open, kids could quite easily get burned in there

never got a decent sleep due to noisy kids in property and constant slamming of doors day and night

room was lovely, loved the spa bath

lovely room with a wonderful spa bath ,very nice decor

we had the gold room with spa bath, super relaxing and great value for money

however, we chose to travel out to pool quay and sandbanks as opposed to staying within the local area

lady on reception very pleasant and as we arrived very early she gave us early check in

very clean, good location, hotelier extremely helpful even offered early check in

parking and allowing early check in

good location, big tv in the bar and comfortable room.

bar could have been open longer as it closed at 8pm and was showing on booking

very quiet location and nice late check out

very helpful even recommend places to go even got an early check in

kids loved it there also

and the fact that was a bogof offer on the bar made it for me, 2 pints of guiness for £3 is

the lounge could stay lit a bit later so you have somewhere to go after kids in bed

free wi-fi, reasonable bar

i used the sauna and pool after i checked out, and there was somewhere to store my luggage securely whilst i enjoyed the

i literally love everything about this hotel. the only they need is a jacuzzi in the spa area.

the wifi was slow other then that everything was nice

the gym, pool, bar, room was also ample

the guy in bar also very kind and helpful

the swimming pool is amazing and really warm

staff, like a ghost town for its size, no snacks apart from crisps, no room service even though stated in booking

bar prices very reasonable and plenty of sofas and chairs to relax in

you can book the spa for an hour for

literally everything. the pool is fantastic

breakfast was lovely

the august weekend we visited there was no room service available and the pool and other leisure facilities were

its family friendly, which isn't really up my street but i saw they had kids club

good breakfast with a pleasant staff to help.

indoor pool and gym was staffed and towels available

beds where lovely and comfy swimming pool was great grandchildren love it gym great staff very

nice pool and gym and great breakfast

customer service shocking poor service always moody shocking swimming times for kids

central location, good gym and pool. rooftop bar. size of room. reception staff.

pool close too early on christmas day and open too late on boxing day, but this is understandable

had duvets which i had to put away as too hot and found room to be stuffy with 2 adults and 2 kids but we worked around it

no water for a 24hr period during our stay which was quite frustrating as we couldn't shower the kids or ourselves after coming home from the sandy beach, in the morning it was still not fixed

great bar with lots of drinks

lovely breakfast prepared and served very pleasantly by donna

as a family with kids, the bed number were accurate however, 4 adults were booked, and so with banked bed was a no

room was cold, wifi didn t work in our room. bar was a sports bar and noisy

the bar staff were kind and helpful and the food was perfect

adults due to the attached pub making it quite loud which is far from ideal when trying to get kids to sleep

bar people brought the food we ordered to our room which was nicer for us as we had two young kids

was lovely refurbished and modern we were luck with parking got a space as a cone was put out to save a

spa and pool area also so good

perhaps needs a larger, social bar area

spa and pool area also so good

amazing room; stunning decor; stunning sea view; gorgeous pool; immaculate gym and spa

nice bar and lounge area

1 minute walk which was perfect as having kids and lots of bags

expected to have family room for kids and parents, unfortunately we can’t find , we tried to booking 2 rooms unfortunately

family’s with kids etc, shocking from the hotel

secondly, when we got the kids ready for the shower we see the shower glass door comes away, we called the person in charge

kids were put in the room on a different floor and staff were not accommodating of this

food was to a high level for breakfast lunch bar snacks and dinner and a good selection on menu a credit to chefs each day

game room for kids and nice clean pool

hotel has everything you need for a short or long break, bar, spar , games room, restaurant and a quiet lounge

good daily cleaning room service - towels, toilet tools, bin emptied

bar lady in the evening was just amazing, made our whole stay

all this topped by a very nice indoo and outdoor pool, which i used although it was october

an historical building, well renovated, providing a pool and gym facilities

i also love that there is the option of going to the pool, gym, and to have massage treatments

we had a great time and met some lovely people. the reception and bar service was exceptional!

breakfast was very good, and we really appreciated the thoughtful touch of the kids’ colouring pack provided at reception, which made our stay with a child feel genuinely

no room service which would have been nice

hotel perfect, interior decoration perfect, room service on point , staff very lovely

late check out at 11

night too, and when we got back from town later that day we were told our breakfast would be room service monday morning which we were a bit miffed about and were put on the spot right there

were friendly and helpful, location is excellent and liked the fact the bar had live music

kids refused to sleep in the armchair that converts into a bed so i had to sleep in itud83eudd23

i asked the room service to investigate and the lovely lady changed me rooms to a twin

room could have been a bit bigger or 2 of the kids beds should have been separate from adults

the wifi in our room didn t work. room 305

eakfast wifi etc) as well as a precise guide how to get to my room

the bar and dinning area was nice also

the mini gym was ok

ev charging too expensive - more than high speed superchargers (especially as it could only be paid

gym was described as mini, but it was much smaller than expected the cost of parking, it cost us

gym was disappointing

amazing full english breakfasts just as we liked it

i been before 3 month , and between now and that time it is a visible difference , now they have breakfast , bar open , event room , they have all the facilities now

no food included, no breakfast, no lunch, no dinner, and no free wifi.

room service provided and a deposit of 50 held onto for 6 days

friendly staff,excellent breakfast,nice bar

ordering

the most hotel and jacuzzy steam and swimming pool amazing and food is nice

was no room service - not even emptying of rubbish bins and topping up tea tray

a beautiful hotel with lovely gardens, the bar area was huge and there was plenty of seating

a bargain at only 5 per day with steam room, sauna, spa pool, swimming pool, and gym

tea and coffee in our room and we were able to enjoy drinks at the bar and a game of pool on return from our night out

bar could have been a bit more stocked , having said that you could walk to the sister hotel up the

the lounge and bar were good to relax in, and we enjoyed playing pool, too

helpful nothing was too much trouble, the breakfast was excellent, certainly we will return, the bar was nice and comfortable, the gardens were lovely

lift was great for the second floor, bar great for a night cap

lovely staff, from the receptionist to the bar staff who served us morning and evening, to the cleaners who said

thanks to lizzi, maddie, anna and night shift bar

there was a little bit of a problem with the bar staff talking about other guests, which i felt was quite rude

the view and size of rooms there was 4 of us to adults and to kids it was so spacious

poor service and no room service

also a massive bar with pool table and friendly staff

the breakfast was plentiful, fresh and hot

free parking nice breakfast bar and restaurant good shower pressure decent tv and wifi tea and coffee making facilities the staff were all very friendly and welcoming

excellent room perfect room serviced daily excellent parking brilliant price exceptional ud83dudc4c

also a great breakfast, staff very helpful

was divine and the evening bar man was super and it was nice not to have back ground music so we could chat

staff, attentive room service in regards to dietary requirements, good covid measures

parking: plenty of spaces (including 2 for ev charging) but for booking

used room service for meals and quality was excellent

very quick room service

spa was very dated , lots of sand in jacuzzi kids shouting throwing things not relaxing

ey just forgot

helping me with my load of bags and room service

it was slightly difficult to get anyone s attention at reception & bar area

location very close to the seafront the facilities of the hotel, stylish restaurant and bar and the spa facilities were great room was very

tasty buffet style breakfast with lots of options

no wifi in the room it didn t reach up to the 3rd floor

as there were 3 families with home clothes inside the pool with their kids making noise, and non of them were in swim suit

water pressure is good, the place is clean, the parking is enough, the staff are very nice, the breakfast was also very good

there was no breakfast option

my daughter particularly liked george one of the staff who did the breakfast, she thought he was brilliant

the room was amazing. as was the breakfast absolutely delicious

bar overlooking the sea

spacious room. good breakfast, friendly staff . other facilities available gym, swimming pool.

the parking at this hotel was expensive £20 a day, breakfast was expensive @£14