pet friendly but only if you have a very well behaved dog, if they are young/still learning then

but clearly you need more staff he was managing serving taking orders cleaning away plates doing bar drinks was

the bar seemed a bit rundown.

accommodating for an early check in at 12:30pm, the staff managed to get my room cool with the fan and keeping

no wifi

staff were very friendly ,when they found out my dog stayed in our room during breakfast they made us an extra

excellent clean non greasy breakfast

lovely staff cosy clean and relaxed pet friendly hotel

the three bedrooms in madhatters 2, along with bathroom, lounge and kitchen was perfect for three adults and

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

free carpark with several ev chargers

only challenge was there isn't enough official parking and with the current road work/closures it made reaching

it was our anniversary and they put petals on our table at dinner

location, price, parking, breakfast and staff

parking was at the back of the hotel and easy to get too and free breakfast was delicious lots of

on top of that, we had room service so we was able to eat it in the comfort of our lovely spacious room with

good wifi

a very comfortable suite - great kitchen facilities and parking was ample (right by our front door)

excellent and great value for money staff all hapoy &go out of their way to help you bar open until 0

we found the bar prices well below average and enjoyed the comfortable seating area

daughter loved the pool and the games that were available to play in one of the many communal seating areas

my child loved the pool

i was a single room, which was ok but snug. wifi didn t work in my room.

the kids loved it

the swimming pool was great to keep the kids entertained

free parking

good breakfast selection

must be hard for the high chairs to be cleaned well between kids - but they weren t up to standard

food, extremely helpful and friendly staff, lovely spa facilities and perfect location

location, easy parking

great parking on site

the pool facilities

the food was amazing but took a long time which the kids struggled with a bit

night receptionist didn't know there was 24hr room service

the family room could have been cleaner in some areas (bathroom) and when asked for additional room service

surprised to have samsung smart tv in room. wifi had excellent coverage.

we had a lovely meal in the bar area with our dogs on the evening

was good except the service at breakfast when only half the meal arrived and the staff had to be asked 3 times

would stay again. i had no issues and the hotel and staff were very pet friendly

great breakfast, lovely evening meal with a good bottle of wine.

more veggie main meal options on the room service would be good too

a beautiful hotel, lovely gardens, pool was great, never too busy

great gym and spa. staff were friendly.

the spa was brilliant

breakfast could have been included for the the price

parking is free and check in is super easy and quick

the breakfast room, bar and spacious pub garden were a couple of minutes walk from the rooms

car parking a bit limited

comfortable beds, stunning outside garden, lovely bar and restaurant, not to

parking was extremely limited

allocated parking space was nice, your name is on a small bill board at each space

breakfast, honesty bar and free cakes were a really friendly touch and well received

oh and the honesty bar is a lovely touch

breakfast was excellent and the staff were very friendly and efficient

was no wifi service for the entirety of our stay, nor was there any urgency to provide a solution

ample space for free parking

was over the bar and you could hear people outside very clearly as no double glazing

very dog friendly, we got a ground floor twin room with plenty of space for the dog crate, good wifi and

friendly and helpful staff, from front of house to the bar staff

good parking facilities, well lit with cctv good shower pressure and great drench head

even dog shampoo great location plenty of space to relax outside of bedrooms , plenty of easy parking

cosy bar area and lunch menu runs until late afternoon

we needed two parking spaces as we had van and equipment and there were no problems

had a great stay lovely room with nice facilities and tasty breakfast.

excellent - lovely location - had great lunch sitting outside - cosy bar area - very friendly

classic english pub style building (exposed beams, low ceilings, etc) fireplace in the bar, massive outdoor

location and a very pet friendly inn

little difficult to find but lovely bar lady at affiliate pub in ringwood -fish inn- brilliantly assisted with

the location was amazing, such a beautiful drive up to the hotel. bar was great too.

the breakfast was amazing with a good choice

the breakfast was lovely as was the evening meal we had

short walk from burley (but you should wear wellies or boots as it gets muddy) takes you via the golf course

the tv did not connect to the wifi and it seemed none of the staff were able to help with this

the food at dinner and breakfast was exceptional and all the staff were very friendly and couteous to both us

stuff makes it look more of a sports bar rather than a country retreat, the noise from kids running around being

the kitchen had issues with gas so limited choice of roast or sandwiches for dinner, not ideal.

wifi wasn't great but it could be a local problem and not the hotel.

room size was quite big and the bed was comfortable, we booked a pet-friendly room and had a large breed dog

on the second morning there was a problem with the gas supply to the kitchen - only tea, toast and cereals were

food good but second morning failed kitchen equipment meant no cooked breakfast

ample car parking space

breakfast contract

staff and restaurant facilities safe car parking ideal location for southampton cruise terminal

free parking

oh and not enough working usb ports on plugs my kids have specified

only one thing i would say is that there was not much room in the bar to enjoy food and coffee.

their is free parking at the hotel

from front desk helped us to find more places to visit, all facilities are great including parking

only small thing would of loved higher seating around the pool

breakfast was lovely and the black pudding was something a little bit special, not to be passed up

variable and inventive menu breakfasts excellent bar service great

breakfast was cooked and presented to perfection staff friendly and helpful

friendly staff, excellent breakfast brought hot to the table

excellent breakfast and location.

breakfast portions could have been a bit bigger

wifi was poor and no mobile signal

kids bunk beds where small

the wifi was pretty terrible, couldn t get it at all in our room at the top of the hotel

with a 3 charge on top for room service

the fireplace wasn't lit & despite lamps being on around the sitting room there were also a glut of

car parking for 2 cars, possibly 3 if small, so i had to street park 100m away.

clean, comfortable, good parking and we'd stay again

is limited free parking at the front of the property which is great, but quite tight spaces and i parked on the

easy parking small double bedroom but surprisingly cozy fixtures and fittings was very good quality

i could imagine parking could be difficult, but it ended up not being a problem

amazing buffet breakfast

mind you some of u with kids might be happy with that but i had a 10 mouth old so it's a little bit different

open reception/play area for kids great and safe for them to be playing there

breakfast was really nice and kids could eat

breakfast was

impossible to connect to wifi. room slightly chilly but not uncomfortable

i am travelling with two kids, aged 10 and 2

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

on breakfast, if selected

bath way to high for old people or kids to get in or out

basic but very clean room with a good shower. very good wifi.

room was overlooking 24h mcdonalds and kids shouting and cars doing wheelies

wasn't aware could eat at sister hotel no bar but sister ok

the breakfast fab for 6 pp

the breakfast in the mornings was beautiful

the food in the restaurant was appetising and the choices at breakfast were good

bar nice and cozy, good food and service particularly at breakfast

breakfast excellent and we booked an evening meal to have with family

location, parking cleanliness

bar staff and table staff were all very friendly and

drinks at the bar were a little expensive

evening bar used for coffee and recommended

we chose this hotel because of the ev charging on site and on arrival it wasn't working and the hotel does not

location was good and wifi throughout hotel.

cooked breakfast the eggs are a bit dryed up and black pudding was only warm no orange juice on monday

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

hotel facilities great,room,gym,pool and bar area

cast to the tv wifi offering didn't seem to work for me

treated well upgraded room with extras had room service excellent

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

the wifi did not work very well.

would prefer if the wifi was a secured site.

very friendly staff lovely hotel loved the bar and games area

asked for an early check in and this was provided at 10

you can easily connect your device to their large wall tvs in the room so the kids could watch netflix

our beautiful room (big bath, great shower, comfortable bed, gorgeous design), the deli bar had a lovely ambiance

cosy bar area

great atmosphere! nice staff comfy bed good wifi good food

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly

the bar and breakfast service was terrific and fun

and the cleaner who just came to the room god knows what for did not clean or do our beds and my kids would do

no wifi

the wifi

price, location, and getting laundry service.

like the fact you had an iron and iron table in room nice big bathroom great location plus free wifi

wifi was erratic and top room with roof slope disappointing

wifi was great and video meeting was easy

was absolutely nothing to do in the marina especially with kids

friendly excellent staff. food was great. room lovely. parking available. location brilliant.

wifi could of been better

all the serving bar and restaurant staff were great, flexible and very helpful

facilities in the room good, wifi, tv, tea and coffee (inc coffee machine)

issues with wifi

easy wifi, great morning coffee in the room

staff, accommodating as travelling with a baby great location, good breakfast good size

wifi acceptance was buggy. sometimes not excepting the connection.

liked the late check out, although we left very early, the radio was on with some nice jazz in the room when

the hotel is excellent for kids and the master suit has 2 double beds

gym was closed unfortunately nothing other than that.

room was really good and the kids love it

breakfast was amazing, mrs chris loved the pastries

if being very picky breakfast was delicious and well presented but perhaps a choice of breakfast cereal

beautiful room, excellent breakfast and a very friendly and charming receptionist

the breakfast surpassed our expectations and i would most definitely stay here again

the breakfast tray delivered to the room was nicely presented with ample selection of food

pet friendly, much appreciated even a little gift bag for our dog who loved her ball

room very clean and room service was maintained at a high level over the 4 days of the stay

the bar and other public rooms were well kept and clean

easy parking

food & drink, friendly staff who obviously love working there, enticing bar and restaurant with an open fire,

the wifi hardly ever doesn't work in the room 5.

10% discount card for the bar was a great bonus too

cans of water and a mini bar fridge

the only thing was we wanted to sit in the bar to wait for our room and the wouldn t let us

wifi not great - weak signal and slow - often had to use mobile hotspot instead

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

time the bar closed felt it could have been a little later than 11 as we would have liked a latte when we

i couldn't sit there at the bar because the smell was giving me migraine

we never felt at ease waiting for them to pick us up as it was always rush rush to get buggy and kids into the

we never felt at ease waiting for them to pick us up as it was always rush rush to get buggy and kids into the

free parking

restaurant and bar open on sundays.

i was charged 15 extra for the 'pet' room

good and young lady on reception night i arrived so friendly and helpful with parking and room service

i don't know why a complex access code is always needed for the wifi

the breakfast was lovely and the room service the place is amazing

is not a criticisms, i do think that a separate pool for family's, only because when family's got in thete was

to town centre 15-20mins bedroom suite fab quality breakfast facilities lovely restaurant and bar with roof

the robes in the spa aren't suitable for plus size people, i was unable to wear one.

was lovely and clean, spa was lovely before the loud kids, and staff were friendly

there was also a background sound of the waterworks or adjacent laundry during the night from our attic room

great location and easy parking

very well located on the high street with a dedicated parking lot

parking - a bit of a pain until you find the car park nearby

staff all very friendly, dinner and breakfast excellent

easy self check-in (early check-in was available) with plenty of parking

the separately run spacious restaurant with lounge and bar area was very good for breakfast and dinner

really lovely bathrooms and great that it is pet friendly

park was busy but only realised after being there for a couple of days, there is loads of parking in overflow

the location is generally quiet and offers spa treatments with separate restaurant/bar and cafe-style breakfast

location very handy for cruise terminal .breakfast top class staff most helpfull.

not free wifi

the wifi in room 301 didn't quite reach the desk.

got allocated a room that was pet friendly when i have allergies to cats/dogs, imperative you mention any

great room, restaurant had great breakfast and bar was also very good.

the room itself was clean and tidy. free wifi.

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

quality facilities and it, wifi including tv with netfix

free wifi was a bonus

location for us visiting family, the room was clean, the property offers free wifi, and even though the rooms

room was comfortable, facilities gym and bar were ideal and food was great

lack of food options as the only room service place stopped serving really early.

nice modern hotel with clean rooms and facilities. pool and hot tub are nice.

lots of parking places and lots of ev chargers

excellent wifi and mobile reception, bed, large and very comfortable

encourages pets to stay with their owners, which was not made clear on the website

use of a free ev charger

the wifi was a little bit unstable at times

staff went beyond there duties to accommodate our needs and special laundry request on arrival due to my wife

lots of parking

friendly staff; very good prices for food; lovely atmosphere in the bar; easy parking; rooms really comfortable

location, plenty of parking, warm welcome from staff - super meal in the pub in the evening

nice little bar and garden

designated parking for overnight guests

car parking a bit limited when we first got there but it was a friday

breakfast was good especially as am vegetarian meals in the bar were lovely

water was left outside the shower area, so i called room service after my morning shower

room service (as indicated in the info) stopped at 9pm

room service cost.. food was not great. need more selection on coffee tray

bonus of live jazz trio in bar when having evening meal

off road parking available

restaurants/bars a car ride away. wifi slow at times.

spotlessly clean. very friendly. easy parking. nothing too much trouble

plenty parking, recommend you stay here if in the area

breakfast was amazing service was beyond amazing. location was perfect with free parking

parking is quite difficult but you can park for free in a residential area.

pet friendly too

this hotel, staff were amazing, room lovely, breakfast nice and bar area and bar staff was just brilliant really

fun outside bar area with live dj on the sunday we arrived with exceptional sea view

parking difficult

excellent room service. comfortable. all staff very well trained.

the pool facilities were great and the hot tub was very nice

easy to park. great spa facility fabulously friendly and helpful staff

amazing hotel in all. well kept and updated. pool and gym were awesome.

menu for room service meaning i had to have something i did not want checking out far too long with only 1

perfect to stay before playing at ampfield golf club, just 1 mile away

as it was one of the nearest hotels to poultons park as we were visiting peppa pig world with rhe kids but next

dinner on the sunday, after main course was told that the kitchen was closed so only coffee was available, this

nice rooms, excellent shower, fast wifi, excellent evening food

there was a power cut in the restaurant kitchen on sunday evening before our table booking