clean, warm and cosy staff were all very nice. breakfast was superb.

really nice restaurant & bar area

didn't have dinner but the bar and restaurant are lovely

the interior bar / restaurant area is very modern and pleasant

it all, from reception to bar staff and waiting staff, they were all pleasant and helpful

parking. have to compete with restaurant visitors ;-)

food and a great atmosphere , a nice restaurant for a quiet meal and conversation and a separate bar with sport, pool tables for a bit of a

breakfast before leaving was also very good

dinner, breakfast was super, the room was standard but that s exactly what i paid

location and cleanliness and parking

was fab, and the 2 girls in reception went above and beyond to make my 2 kids feel cared for and so happy, nothing was too much trouble, even let me store luggage the next

have liked the bar to be open a little longer as we had something so we could have celebrated a great scottish

staff extremely helpful and friendly. ability to have a late check out was so helpful

the staff were great and allowed us to have an early check in

my husband and i were given a free drink at the bar as it was my birthday

was no kids selection on the menu

were unfortunately next door to a couple with screaming kids but that was not the hotels fault

the location of the hotel was central as i had 3 teenagers /kids aged

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was wonderful

the bar didnt appear to be open, after our visit to the threatre

more classical breakfast arrangement

accommodated me with an early check in! thank you. loved the funky atmosphere! helpful staff!

the breakfast was cooked fresh and plenty of choice

fantastic foyer with games and pool table, small gym and shop and

the location was great for me the staff were excellent especially the young girl behind the bar who’s from inverness

were able to help me with an early check in which was well received as i had a very long flight overnight prior to arriving

fact that you had to pay for an early check in when there was an open room

room service at night, i got late from work and there was nothing to eat

staff at the front desk when checking in manners 100% bar staff the same spottless breakfast was excellent

staff, gym, location, top floor

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

everything - great room, wonderful staff and 24/7 bar and food facilities

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

food and bar both met our needs late evening after nights at sporting events

we arrived early and the reception staff found us 3 rooms together for an early check

had a cocktail at the bar and lloyd was so helpful and made us perfect cocktails

was fantastic as were reception staff and bar staff

staff were friendly and room was ready early so got an early check in

to pay for strong wifi considering prive per night is not cheap i expect full free wifi no complimentary bottled

option for 1pm late check out

also was very happy with the option for late check out as our flight home was very

also got late check out for 10£ fee

only one room key worked we paid for late check out and was woken by cleaner at 11am

noisy cleaners when i had paid for late check out

the gym was excellent and the pool was a nice size for a swim

complimentary late check out until 14:00. staff were very helpful.

lovely bar area and friendly staff throughout.

pool and sauna steam room amazing the bar atmosphere was amazing will definitely be back

bar staff great, restaurant had good food and again lovely staff, breakfast was limited due but

early check in

clean and convenient and good staff and early check in

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

com and then paid extra 25 for late check out

was very comfortable and clean, the bed was very comfortable and the mini bar was a great addition

from the slight room service issue

wifi, location, lounge, drinks

we ordered room service and it was absolutely delicious as was breakfast

booked a room for myself, my husband and our two kids

wouldn't stay there with kids

the sofa bed for kids kept sinking so kids got a bit scared

wouldn't stay there with kids (nothing to play, no greenery or playground nearby)

wifi was free and worked very well

bar downstairs

no in room mini fridge to keep our drinks cool and no room service

the air conditioning was very loud and the wifi

room was quite small and wifi was slow, but apart from that everything was fine

bar is slightly limited in what drinks are available and is the higher price end of the scale but

ran out of food for the 24hr room service.

ordered pizza from room service and it was lovely

gilly the bar guy was brilliant

reception staff were great the bar staff were great the restaurant staff were great they were all so helpful nothing was a problem

bath in the room, room service was quick, quiet. bed comfortable..

for breakfast they need to provide sugar free juices and syrups for waffles

ileda checked us in and we got an early check in which was great

staff, facilities, location & gym - will definitely return :-)

well furnished, modern, good breakfast, late departure, great location

restaurant and bar areas were of high standard

the gym is small but perfectly formed

downfall was my kettle didn’t work :( still got help from the staff and tea from the bar so not a

no bar atmosphere at all! big empty space going to waste! a pity

food and drinks at the bar are great as well and topped off with a cracking breakfast

clean & modern with friendly staff - i even used the gym which was small but they have

atmosphere and the decor is amazing, the room service, cleanliness, staff members very helpful and accommodating

loved the luxurious feel of the hotel, attentive staff and stunning roof top bar package add ons offer exceptional value for money

the staff were very friendly and the the room service was amazing.

beautiful comfortable room, roof top bar lovely

room service to be available

friendly stuff, great coffee, free wifi, breakfast included in the price, great location, clean rooms

ven though we were right in the city centre over the weekend ) the hotel bar was quiet too, we didn t eat at the hotel but breakfast looked good

beds were comfortable, extra pillows available in the wardrobe, wifi was great, and so was the ac

nice mixed breakfast various items including cooked food to a decent standard

packed breakfast cos we left early. reasonable coffee from machine. fast wifi.

was also a lot of facilities out of order, such as half the living space, the toilet and the laundry room, which was a bit of a bummer

if there was a kitchen i didn’t see it. but clean large bathrooms

3 adults in a room

- no self catering or kitchen area, so if you’re backpacking / riding and arrive with your own food, you don’t know

the kitchen is missed !

we got an early check in which was greatly appreciated

central location,comfy bed,quiet,easy check in ,gym,quality of wash soaps,

the gym was one of the best i've used in any hotel, and the location was convenient for exploring

loved the bar at the top, didn’t get to use the gym

location, lovely and clean throughout, very safe with key access throughout, quick easy and early check in, comfortable bed and nice check out time of

the staff were really friendly and helpful. freshly cooked breakfast

clean comfy bed nice room excellent breakfast and staff very helpful great location

breakfast was good and friendly staff

breakfast 10/10

staff were great. excellent breakfast. comfortable bed.

price for the breakfast

the staff were so helpful and the spa was lovely and so relaxing, had room service breakfast brought to our room staff went above and beyond and the hotel is central to

room service was outstanding

all the staff from front of house, concierge, bar and restaurant staff professional and polite friendly, valet parking so no hassle

the room was spotless and the spa was also exceptional as there were so many things to do plus breakfast was delicious

eeded instructions on how to use ) staff all happy and helpful lovely view from room and gym would highly

and great to sleep in very comfy especially with the extra pillows in the cupboard, with great room service

location tv and wifi was good breakfast and bar food were good

rry i never remember names)

super nice and attentive staff. kids even got a little surprise welcome gift! nice breakfast!

breakfast was lovely and we ordered room service from the restaurant and it was really tasty

nice hotel, good clean room, friendly staff, delicious breakfast.

such great value. good location for the secc and great breakfast and late check out!

great breakfast all freshly cooked with unlimited tea and coffee

lack of fridge and no room service / no food available later at night.

lovely quiet bar downstairs

room service was fantastic and all the staff

why can t guests without kids open the windows

my father passed away the last night and they allowed us a late check out with no extra charge

we got an early check in

would have been nice to have a room service option or a cafe on site other than the upscale champagne room

champagne bar was a lovely added bonus

early check in would have been helpful but was not avaiable

nnot remember his name but he is glaswegian) helped a lot with the faulty wifi connection and move between rooms

luxury feeling, amenities, friendliness and accommodating staff (early check-in and late check out and complimentary bar vouchers) (+) allowed late check out just in time to jump into the train back to edimburgh (+) in great central location with early checkin and late check out (+)good location late check out (+)location, late check out

the staff allowed us early check in and late check out

room was clean and the receptionist was very friendly and helpful and even gave an early check in

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

and the bar especially the front area where you have an excellent view of the street and can people

lovely bar for pre drinks

i think the breakfast was good as my kids were very happy with that. location is good also.

rooms really good size. two double beds in room. gym was good. location great.

there is a restaurant and gym on site, though we didn't use either

free gym access, room service

the kids fell asleep

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

we did get an early check in at 3pm

the bar closed early

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

the bar lacked atmosphere and poor choice of beers on tap

a laundry room or a place to dry wet clothes would be nice.

no laundry facilities but this is a very minor point.

no cooking, towels, must be bought, no laundry.

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location, this was was perfection for

the wifi is a bit sketchy...

needed a late check out which most hotels charge you for, they gave me one free of charge for an extra three

convenient. security. close to bars, shops, bus and train. clean. late check out

location. 24hr service bar in lobby

location, cleaningness, late check out friendly staff

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went out of their way to check i was bei g

stayed on a saturday night so it’s to be expected but the bar / function rooms were very loud and rowdy until about midnight

more light in the bar area and bedroom

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt relaxed and at home

good food and a nice bar area

early check in very helpful staff jan lovely wee lassie £10 burger and chips the chips were

gym small but ok

all the staff were very friendly and helpful, allowed early check in and offered to store bags on check out

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

room facilities and gym are good

nevertheless, the kids loved it

really good location excellent value for 1 adult and 3 kids

great location, staff are lovely, breakfast was good

had requested an early check in as i was traveling most of the night and i arrived at the hotel pretty tired but

location was excelnt as was the breakfast

the ac worked well, wifi was fast, and the staff were cheerful and welcoming

breakfast has everything you need/ want and bar , lounge area very comfortable

lovely breakfast, kids friendly

the room (king bed with sofa bed for kids) was tiny. barely enough room to pass the bed/ sofa.

excellent breakfast and late check out 12pm

easy check in, complimentary early check in and out

location in the centre of glasgow with great facilities a well stocked gym a top floor restaurant and bar with a function room the breakfast was excellent

no laundry facilities at hotel. terrible room set up for 3 people. so tiny!

new modern facilities in the room. reclining bed & gym within a short distance

breakfast offered

of the hotel including the glass lifts from which we could clearly see where the restaurant and bar were and what floor we were on

tbh the staff was so helpful could'nt do enough for us breakfast was amazing too so much

instead i was offered an early check in as my room was ready

we stayed in the junior suite we are a family of four with two kids so the room size was perfect

the late check out, the bar and the room size.

friendly staff kept the bar open late for us for a nice lazy evening.

same menu each day with not a great choice, but staff was helpful regarding two 14 yrs old kids

comfy bed decent room service

the room service & food was outstanding & the breakfast was excellent

breakfast the next morning was delicious buffet style

theres a gym room

great gym

having a little personal kitchen was very handy

the only thing i would suggest is a frying pan. useful for making breakfast.

clean room with kitchen facilities. central location

we got late night room service and enjoyed it with a view

lovely and clean, comfortable room and bed. lovely breakfast . good location

i forgot my work out clothes, so i didn t have an opportunity to utilise the gym!

bar area very relaxing

which after no sleep on two days i was there for ages asking, no signing anywhere, the gym is basic , again needs a diff card to activate getting in so again up and down lifts to

how some of the staff were giving me looks etc because i am young and was on the 20th floor even room service when they realised i wasn't an older person changed there tune however the younger

- we made use of the gym, pool and spa facilities - fantastic

kids can t use pool after 7 which we didn t know before getting there so we didn t get a

kids can’t use pool after 7 which we didn’t know before getting there so we didn’t get a

room service and facilities.

ideal location. exec room at affordable price ion l breakfast. late check out upto 2pm.

room got upgraded on arrival with a late check out

excellent, executive room fantastic which included use of executive lounge, early check in and late check out - fantastic

reception area, bar and room were all really good. the gym was very good.

somewhere to sit and get a cup of tea, and the whole downstairs lobby had the resemblance of a kids camp with people everywhere and sleeping on the chairs

all the staff we met at reception, in the bar and restaurant were courteous and helpful

there was a gentleman in a kilt

fabulous room, mini bar and snacks, comfy bed

the bar was exceptionally cozy with loads of drinks and food to choose from

gym is lacking in equipment but ok

bar well stocked and staff very

staff friendly, hotel very clean, room service excellent, the pool and gym was fantastic.

for small kids it hard to get to the pool

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

gym, pool, spa. great bar in lobby.

breakfast was plentiful with good variety

great staff range of beverages in the room and lovely breakfast in the morning

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

the breakfast is generous and delicious

we loved the quirkiness of the room and the breakfast

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

the triple room is perfect for a single parent with two kids

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

girl helped us out with an early check in.

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

with loads of men sitting around drinking, not ideal if you’re staying there with a wife and kids

left at 08:00 the next day to get home for kids football match

room was right outside the lift door. 10 room service charge.

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

bedroom was in the dungeons, walked past the laundry room,

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am when check-out is 11am

lovely food and great selection on kids menu which is most unusual

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

allowed me early check in which was most helpful

we got an early check in and a late check out

offers every comfort, spacious and clean rooms, excellent views of the city, and a well-equipped gym on the first floor

kids menu was perfect for my son though at a decent price

had some confusion over breakfast as it seemed like it was included in the room rate at time of booking but in the morning

the breakfast is really good too if you opt for it, which we did for one day

our room was very large which was great with 2 kids and the view was stunning over the clyde

early check in and also early into breakfast as well

banging about outside the room and all day i abs a late check out

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

early check in

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

the bar is set out very nice and very welcoming environment

a good car park with several ev charging points

the bar was expensive as it cost £15 for 2 gin and tonics

they allowed us early checking and lonela made sure, the room was ready for us for early check in

early check in and free guest laundry albeit dryer needs an upgrade

location, free parking, friendly staff, late check out.

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

extremely clean. staff extremely accommodating. breakfast superb.

location was great with bowling, cinema, casino and a few restaurants

staff was so friendly and absolutely fantastic with the kids

our kids loved the swimming pool&star bucks also

location to the hydro, bar staff and swimming life guards were great with the kids.

food , pool , rooms

clean, central, spa facilities and bar/restaurant on site as well as a starbucks

all staff very friendly, dinner and breakfast excellent. hotel very clean and tidy and modern.