wifi unstable. rooms need a desk.

amazing shower pressure. staff are so friendly and helpful and a really nice breakfast

parking is very limited, although there is street parking if the car park is full.

staff, easy parking, quick check in

the breakfast was exceptional

staff (special mention for iain), free parking, location (away from crowded street), good wifi, good breakfast

the bar was stocked with different beer on tap to the normal found in bars

window in my room didn't close completely wifi signal was also very weak in my room, it may help to add more

wifi was a little slow in the room. ok in lobby though.

staff -- gillian at reception, lisa and the younger girl at the bar were amazing, so friendly and welcoming, i

location,food and bar as well as friendly staff.my 5th stay in 9 years.

my full scottish breakfast was served in the morning which was also very good

a lot of noise at evening time due to rooms being located over bar area and main road.

they did not provide a wifi password and it was not easy to find someone to ask

welcome staff first class food first class location great as traveling on next day plenty of parking

the wifi signal was very weak in the room.

wifi signal was sometimes slow and the bagpipers next door can make an afternoon nap a bit more

this time wifi reception in room was very weak

no elevator. lots of stairs. no laundry service.

the friendly relaxed atmosphere of hotel and bar area

bags and takeaway cups, i hadn’t even thought to ask but appreciated her attentiveness as with kids it saved

staffs are friendly and accommodating, they also have a storage for our luggage, they let me do a late check

down for breakfast but said it was closed but all the food was still out the kids were up set so they let us

we arrived early to drop of our lugguage and we manage to get an early check in at no extra cost

down for breakfast but said it was closed but all the food was still out the kids were up set so they let us

wifi connection was not really good in my room

cot sheets rather than using a normal sheet, beds are too soft, maybe some better options for kids in the

they need a better room service menu

sofa bed for kids was small..

the breakfast selection was very good

the hotel was clean and fresh and the breakfast was great, self serve hot and cereal etc and the staff were

amazing staff, very friendly, late check out was great and welcoming drinks on arrival

good gym facility

has a small gym, aldi and spar near by

children with us and although the staff were friendly enough we felt a bit out of place with the kids

a early check in option with a fee

coin laundry nor the ice machine on the premises

the gym is nice but very

bar staff made the best ever irish coffee

breakfast staff could be better organised, allocated one duty and one duty only

everything - great room, wonderful staff and 24/7 bar and food facilities

free wifi and good choice of free tv channels

wifi and movies were also included which was a bonus

the hotel wifi was great and noticed alot of people using it for work on the week day mornings in the quiet

love that you get free wifi all the time and also films are all free

late check out was great

i found the early check in and late check out really useful as it allowed me to tailor my stay around my travel

i would have loved to have more equipment in the gym.

central location. very comfortable room. great gym.

30 there would be a 25 early check in charge even though the room was ready

wifi was good

we got a complimentary room upgrade and early check in, that’s fantastic!

room had its own air-conditioning, free sky tv with all channels, free wifi, was very well kitted out and was

the rooms are spectacular and free wifi and sky tv

everything about this stay was perfect and so was the 12 hour bar :)

also was very happy with the option for late check out as our flight home was very

paid wifi

no free wifi

very friendly :) place was very clean :) modern but basic you have to pay extra for wifi or for a remote for

only one room key worked we paid for late check out and was woken by cleaner at 11am

we got a late check out

we were able to get an early check in and the woman that helped us was extremely nice

and the pool and gym -

the menu after 9pm was limited to 4 dishes, which were prepared by the night porter and not kitchen staff

the breakfast was ok not amazing but filled hole

comfortable room with amazing lightning features and strong wifi and tv facilities

location. facilities, staff, wifi

had plenty of space everthing clean and tidy and table available for you to have something to eat wifi fast

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

high-tech facilities with good wifi

we had late check out for a reasonable fee

love the breakfast options and staff were helpful

10 charge for early check in 2pm rip off stay twice a year don't think i will be back

got an early check in which was great after travelling overnight

was able to get an early check in and have facilities to hold luggage after check out

knew we would need an early check in for a variety of reasons

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

room service food was excellent high standard room was fab stayed in duplex suite loads of pillows

we ordered room service late at night and it was still delicious

wifi was free and worked very well

room service menu states until 11pm but when you go to order at 10:30 you re told it ended 9:45pm

great room service!!

wifi overall good but not great for streaming at busy times

wifi was poor, hotel condition was a bit tired.

were working very late so were disappointed to be woken up by room service even with a do not disturb sign

called in at 12pm to drop off a bag before check in, very friendly were offered early check in but declined

prices at bar 19.95 for 2 drinks lager and a gin

prices were clearly increased because of the dates it was booked on

ordered pizza from room service and it was lovely

room was clean,comfortable and the bed was comfortable breakfast was good staff were

late check out on sunday breakfast hours location clean

staff, bed, location and free wifi

well furnished, modern, good breakfast, late departure, great location

easy book in. 24 hour bar. late check out . wonderful breakfast.

hotel itself was clean modern and breakfast

spa and gym were excellent, the staff were very friendly and helpful

booked the wellness suite and managed to get the spa to ourselves for the hour

wellness spa a bit small

it was good to have a gym but could have offered a stationary bike.

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

the room service and theme was brilliant

the staff were very friendly and the the room service was amazing.

wish they had room service for food

atmosphere and the decor is amazing, the room service, cleanliness, staff members very helpful and accommodating

the room had its own wifi connection

laundry facilities would be useful, but in every other respect it was great.

no early check in.

modern clean city centre hotel with good bar area and lovely breakfast

and drinks as it was our anniversary, free tea and coffee and fruit all day and free pool table, wifi was

cold eggs at breakfast.

i was able to work with my laptop in the common area and the wifi was great

machines on the premise, now they were occupied the whole evening when we were planning to do laundry

the kitchen is missed !

doesn't have kitchen facilities, but the staff are super helpful and heated up my ready meals and kept food in

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during

staff were so lovely, rooftop bar was great, shower was amazing, we loved it all

very walkable, free laundry and gym on site and very comfortable rooms

late check out, decor

we arrived very early around 9am to drop our bags and they were able to give us an early check in which was

we got an early check in which was greatly appreciated

the price this was a great room in a great location wifi was perfect shower was great and room was clean excellent

however, the wifi did not seem to have a good performance, while the others are very comfortable

great wifi reception

only criticism i have is that the wifi stopped working repeatedly, for long intervals

has a nice receptionist, there were tea, coffee, hairdryer, clean towels, wifi, privacy

wifi didnt work, tv didnt work

wifi only

everything, wifi didn't work,tv didn't work only had a kettle in room ,no cutlery no cups ,there was a kitchen

wifi code back of door

wifi kept crashing so it wasn't usable

we took something from the hot buffet, cold buffet and a dish from the kitchen one morning, which is included

incredibly pet friendly.

the staff of the hotel from the front desk to concierge to room service staff were very nice and

only thing that wasn t great was the gym

a get together with friends besides the lobby what is not big enough for the hotel size, no kids allowed in the

the free wifi

some trouble with wifi (our phone plan limited to wifi) which was resolved by connecting closer to the front

breakfast 10/10

great breakfast in the morning

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport

food was lovely - well cooked and beautifully presented - very fresh - breakfast especially had an excellent

outlook on to back of buildings with laundry(

were very friendly and helpful, the bed very comfortable and the selection of food available at breakfast

spacious breakfast was fresh and very tasty wifi that actually stays connected friendly

we had 2 young kids (8 & 11) and the pull out bed was just nice for them

hotel staff really went up and beyond when they decorated our room with balloons, petals and gave us a signed

breakfast was lovely and we ordered room service from the restaurant and it was really tasty

had room service deliver a pizza at 3am and it was best pizza i have ever tried

allowed early check in and the staff were very friendly.

nice hotel, good clean room, friendly staff, delicious breakfast.

wifi terrible

the food in the restaurant and room service were delicious

my father passed away the last night and they allowed us a late check out with no extra charge

accommodated an early check in - thank you.

we had rose petals on our bed and a complimentary bottle of prosecco chilling in an ice bucket for our arrival

out how to order room service was a pain

wifi is terrible

the location & pet friendly.

same with the breakfast

if anything, it could do with another bar area as it's very popular due to the tasty drinks and lovely location

lovely bar for pre drinks

it was very modern and had great room service

the staff in the bar especially thomas and his boss they made us laugh all night

we phoned down to reception to ask how much breakfast would be for kids and they didn t know

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

amazing receptionists and denis in the bar was great

had to order breakfast the night before to get 5 discount

to city center and bus station, love the big room with a kitchen full equipped

brand new hotel (but still build work in progress while visiting, no gym, no air-con): great shower, nice

a nice environment something different we enjoy our stay aside from the timing of breakfast because supposedly

didn't like the fact that only very slow and intermittent wifi access was included

receptionist and helped with early check in

wifi code wasn't given so had to go down to reception

nice clean room faclites good free wifi comfy bed

staff were always helpful and when the fire alarm went off they gave us free wifi access as an apology for the

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location

wifi not working

no laundry facilities but this is a very minor point.

cleaning, staff, and wifi

staff were lovely and it was great to have use of a common area and good wifi

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

wifi was intermittent in room (407) but fine elsewhere.

bar was open till after 3am for guests

nice staff, early check in allowed

the rooms were well-maintained, and the bar downstairs was a great spot for late-night drinks

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

great location, good check out time, good wifi.

kids loved the pancake machine

room was filthy, half drunk bottle of water in the fridge, hairs on the floor, dirty sink, no wifi, uncomfortable

wifi could be better. car park was expensive (in spite of the discount)

the breakfast well stocked and diverse, hotell generally was all clean and organised, the free wifi

got an early check in

price, with extras for pet and parking, is on the high side.

restaurant and bar available and a great serves a great breakfast

after a long journey the night bar was also a big plus, even just to warm up with a hot chocolate, it was such

room service was mentioned in the room but on requesting it was told it was not available very

was slightly cold and could have done with an extra blanket, and wifi was hard to sign into on some devices,

great shower. comfy bed. lovely staff, location near glasgow central rail station. good wifi

to little food menu and a lot of kids about

very clean hotel! and early check in didn t cost anything extra which we appreciated.

new modern facilities in the room. reclining bed & gym within a short distance

many cardio machines in the gym (we do enough walking in the city) always add more weight lifting machines

liked having an option to send out laundry

e the 7th floor bar and bowling as we simply booked for a night without the kids and listening to mum/dad on

we were allowed a foc early check in, which was pleasantly surprising

lovely breakfast with lots of choice and very polite waitress

breakfast in bed was excellent. late check out a bonus and a good comfy bed.

the use of the swimming pool was fantastic and great for kids to keep entertained for hour in morning or after

fast and reliable wifi

we stayed in the junior suite we are a family of four with two kids so the room size was perfect

having a little personal kitchen was very handy

the rooms were so clean and comfortable and it was so nice having a kitchen

apartment is decent size, suitable for families with kids, kitchen is well equipped

modern room, every facility i want including a gym, everywhere was spotless

they explained everything we needed to know and were great with our kids

early check in / had confirmation email day before - so travelled up 4 hours and stayed over night

very good service. room excellent. bar staff very helpful

modern great bar nice food

communication about wifi, services, breakfast upon checkin

a nice location at night, a lot of drunks and kids hanging around at the riverside

from the welcome on arrival to the catering and bar staff during my stay everyone i met had a smile and went

food in the bar excellent and a good pint

good food and a nice bar area

collette on reception and later on bar work, was so warm, kind, friendly and helpful that we instantly felt

the bar area could be heard from bed which wasn't the best although it wasn't too drastic

2 days for a laundry service

a bit noisy from the room upstairs. kids running about a lot.

location and amenities fantastic gym - modern and great variety of equipment very comfortable loved that the tv

which was facing the railway, you could hear the trains and you could hear the neighbours and kids crying

to the executive lounge and we were given vouchers for a house drink each, a coffee from the bar each and 10%

a guest self serve laundry would also make this great hotel even better

wifi costs very high. seems strange given abundance of 4g.

room was amazing room service was phenomenal as it was my partners birthday weekend clean rooms fresh linen on

was big and comfy, rooms were cosy shower worked perfectly, breakfast was great in the morning

great location. easy check in and allowed early check in without any dramas

that dogs aren't allowed in the dining room, but given that we arrived with him and paid the pet surcharge i

room service breakfast 1st morning after our wedding was cold

nothing (ideally a pool and gym but can t have it all!) hah

room was too hot and no air con the gym is a disaster

it is also pet friendly

laundry service not available at hotel

but the food and service in the bar was excellent

from the spa to the gym, food, car parking ; staff they are all a1

wifi not available free

walked to the ovo hydro centre in 20 mins to attend the pet shop boys concert on 29/5

a bedside lamp would be a plus but it wasn t an issue not to have one wifi a bit weak

there is plenty more, but as i was visiting to take kids to a show this was ideal for me

i had to help the kids every time

the wifi worked without any problem, as did the shower

wifi was great and all the amenities were working

the wifi was terrible.

facilities had a bar but you couldn t order a drink from it - you were required to buy an entire bottle of

bathroom was a bit of a let down, however having been married nearly 15 years and two kids later, the glass

breakfast was fine, would have more gluten free/vegan choices and a full scottish breakfast:) the

breakfast was plentiful with good variety

difficult to connect the wifi on the 4th floor ;)

location and early check in was appreciated

not really suitable for young kids

good breakfast...and early check in...

girl helped us out with an early check in.

with loads of men sitting around drinking, not ideal if you’re staying there with a wife and kids

left at 08:00 the next day to get home for kids football match

stayed here with my two little kids for a wander around kelvingrove, botanic gardens and the transport museum

we obviously had our 4 year old, so understand what kids are like, but why she had her kids at work i don’t

charged for a pet - which was expected but 35 i think is exceasive when you get nothing for the price apart

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the

well maintained and good value for money, also made a phone call in the morning for a late check out at short

amazing very clean and very comfortable was bigger than i expected even had an extra room free wifi no password

unfortunately the bar was closed

very nice breakfast was fantastic, staff very helpful would definately use again if the wifi

the staff , all staff, front desk, cleaner's and bar staff were , above and beyond helpful

asked for breakfast room service but was told they don't do hot food for room service

facilities and staff were absolutely brilliant ordered room service and it was fantastic and service was

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

requested for an early check in and my request was taken into consideration

could have had a better choice on room service menu.

location and facilities staff were wonderful room was amazing for 2 adults, 2 kids & dog

myself and the kids loved the pool

very long wait for the room service, 1,5 hours had to wait for our dinner

comfy bed decent room service

in morning we asked if we can get a late check out as we were so ill

clean room,great view, amazing breakfast

the bar staff were lovely and accommodating when i asked to borrow a champagne glass

bed, good ac, excellent gym, good coffee/tea/snacks in the room, appreciated the presence of a fridge and

room was also a room for disabled, hence alarm cords everywhere which was ok for us, but when kids were younger

very modern, clean and nice hotel. good usable gym.

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

hotel noisy with people coming and going about kids running up and done the corridors

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as

had a request in for balloons and petals in the room the staff accommodated this with no hesitation very welcoming

close proximity to congress centre, comfy bed, gym

had to go into town and missed some of the gymnastics

location, pulse ev charging. walking distance to city centre and museums. excellent bus service.

staff were so helpful, the two girls at reception were great from helping me get my wifi working to ordering

great location. walk to city centre. early check in and parking.

very clean & secure, comfy bed too & a late check out was great

trendy appearance is very nice and plenty food places to hand with a fantastic sports bar directly opposite

staff, location, room the breakfast was such good value.

check in open late, 24hr reception with pizzas and drinks. late check out as standard.

extremely clean. staff extremely accommodating. breakfast superb.

staff went above and beyond to help and the kids loved the swimming pool, food is great although the menu is a

great location for my conference. nice gym. good breakfast.

view from the rooms staff bar breakfast dident get chance to yous the sap facilities or pool/gym would come back

the gym and pool are great, with steam room, sauna and jacuzzi, all of which were spot-on

we had prosecco on arrival and ordered room service, everything delicious and beautifully presented , staff

was very clean and i like their swimming pool also their staff are helpful and friendly

lunch in the bar was good and breakfast was plentiful, good choices, hot and delicious

room was spacious. facilities was brilliant. gym and pool as part of our room price.

noisy one night with kids running up and down the corridor ,doors banging at 3am mainly the sunday

our view was of the gym/ event section

the breakfast was great.the staff were all very friendly.

breakfast timings were a bit early, didn't manage to make it to breakfast our entire stay

plenty of free parking

parking was easy after a major function concluded

plenty of parking and close to other aminiteys

like the excellent, large, free onsite parking area

the wifi worked very well

lot of ample parking inside, but also on the street right outside

the parking is available at the property which is very helpful

small desk was handy and the wifi worked great in our room