as was breakfast

we could hear kids running up/down and jumping in the room above ours for over an hour at night which meant we

the bar is warm and comfortable- a good place to sit and read a book and the food - whilst not cheap -

we had a lovely meal in the bar area with our dogs on the evening

the restaurant is lovely with a delicious menu including catering for kids and vegan

breakfast was excellent and the staff were very friendly and efficient

the honesty bar downstairs was also a nice touch

the breakfast was well cooked and the

made extra effort to arrange the room for early check in and with flowers

nice room,comfy bed,lovely breakfast,friendly helpful staff,well situated for all amenities.

comfortable beds, stunning outside garden, lovely bar and restaurant, not to

and bar staff really friendly and food was lovely

the kids stayed home this trip, but this would be a great bonus to any hotel/pub if you're staying with

comfortable, lovely staff, cosy bar area, good breakfast, fantastic room!

nice outdoor area with bar and pizza bar

loved the spar the food was fantastic and the staff from reception to dining room and from the bar to the kitchen nothing was ever too much trouble

we used the pool, which was fun

lacks sockets next to the bed, and there s no out of hours room service, there s not even a snack machine in the hotel

i had to comment on anything it would be the english breakfast, it really isnt all that

great gym and spa. staff were friendly.

the breakfast - it became a part of the holiday stay the staff made you feel welcome and felt proud if

place against the bigger hotels: outdoor play area is behind trees so you cant see your kids which is always a worry

dog friendly room, bar and restaurant

dog biscuits in room an around bar along with water bowls

breakfast was excellent, staff were very friendly and helpful

how incredibly dog friendly the hotel was, how pleasant the staff were, ample car parking, quiet location

and free ev charging for ev owners

staff went beyond there duties to accommodate our needs and special laundry request on arrival due to my wife suffering a large nose bleed on our

small fridge and nice to be able to get bottled water from the bar for free

was very good excellent service nice lounge area and bar area and out door area disabled parking very close to hotel entrance a number of spaces provided a ground floor

beach wonderful location,the sunset bar is stunning,as is the marquee dining and restaurant

to meet a list of criteria, which includes staff at the hotel 24/7 and facilities for meals and room service, amongst a larger list of expectations

room service was out of order.

other issues were the bar was expensive and breakfast was quite late starting at 9

this hotel, staff were amazing, room lovely, breakfast nice and bar area and bar staff was just brilliant really made the stay special and they all made a fuss of

spa facilities

great location, beautiful spot, very hygienic pool and spa

breakfast was excellent and with great choice

bar and resturant staff should ask for room identification on each serve and we had £57 of cost on

the spa and cinema were such added bonuses

breakfast was english and continental

room great, breakfast & lunch great & location brilliant

beautiful building and decor. lovely bar and restaurant and outside space. fabulous bedroom too.

the reception, bar and restaurant were also first class as were the friendly, helpful and efficient staff

breakfast was very good and smiley staff were excellent

burley inn is a ‘bit tired’ in places but the hotel and bar is so busy it must be difficult to find the time to keep on top of everything

poor wi-fi in the bar and restaurant area

) and the evening meals in the bar were delicious and very well presented

excellent breakfast and location.

breakfast was excellent, obviously cooked to order rather

service was pretty slow and room service breakfast consisted of cold toast we were really disappointed after the cost of our

ly 50p which sort of makes it worse)

we had drinks in the bar and an evening meal

we came in an electric car, so the ev charging point was very welcome

very poor wifi and service charge for bar menu (only 50p which sort of makes it worse) (-)weak wifi connection (-)wifi speed in the room was a little slow and the swimming pool would benefit from some shade in the (-)wifi connection weak (-) wifi was very poor (-)wifi wasn't great (+) we worked from the lounge on the monday morning, the wifi was ok but struggled a little on video calls (-)wifi didn't reach room. (-)was no wifi in the room as we were in attic - appreciate it s an old building but i m sure some (-)was hard, wifi really poor and the room not as expected

free carpark with several ev chargers

bar staff were very attentive, the lady serving the brekkie was lovely and so we’re the owners

thing for us, was that our room was right above the bar so at night it was a little noisy however this was only until about 11/11

loved it staff so helpful smashing room breakfast was delicious bar cosy parking spot on

loved the room, the bathroom, the bed, the breakfast

need extraction fan in kitchen area, as reception area, lounge smelled of cooking.

staff was very friendly and the cooked breakfast was complete to our expectations

the breakfast was plentiful and the service great

room was a perfect size for the pair of us and breakfast was amazing

noisy kids above running around is annoying

chose the spa bath room, bath good but using the shower in the morning the power was disappointing

the bar closed at 22:30 but that's only a small thing, we had a really great stay.

the bed was huge and very comfortable being able to sit outside with a drink from the bar was lovely breakfast was great

it said online that they had a bar at the hotel but it wasn’t really open while we stayed.

we found the bar prices well below average and enjoyed the comfortable seating area

fabulous choice on the breakfast menu

only reason i didn't have the full breakfast was i was still podged from the evening meal the night before

from blankets in the bar to his own bowl, treats and toy in the room it was fantastic attention to detail

breakfast was fabulous with a great selection

with lots of 'bear' references in the paintings and the ornaments everywhere including the bar and eating areas

plenty of outdoor space and a lovely bar and restaurant at the drift

location was stunning and loved they had an outdoor playground area to keep the kids entertained

throom) and when asked for additional room service during our stay, unfortunately this wasn't carried out

asked for room service, breakfast in bed

the fault of the hotel, but loads of under attended small kids running around

breakfast was extremely good

nice seating areas in bar & courtyard

also other clients in the bar were very friendly- so had a great time there

the location was amazing, such a beautiful drive up to the hotel. bar was great too.

we had a lovely dinner that night and the breakfast was amazing

comfortable bed, wonderful shower, tasty breakfast, friendly staff.

wifi at the gym is not working

were no instructions in the room for wifi, menu, how to work the air conditioning etc

2+ weeks later i am still missing this supposed refund so i was lied to

wifi was quite slow and login needed several attempts before connection was established.

hotel was beautiful, the grounds were stunning, great parking and the rooms where lovely

facilities were very good, swimming pool, bar and restaurant

beautiful location, nice room decor, plenty of free parking, excellent evening meal.

plenty of parking

free on site parking and very pleasant staff

hotel appeared to be run by kids and there was absolutely no sign of any leadership

kids want to come back which they never do

staff was super friendly so accommodating, the bar and food facilities was fantastic and the room was outstanding would highly

my kids were happy and found many intriguing things to engage their interest

room for 2 adults and 2 kids

wifi extra was a nuisance. public wifi was poor.

located with street parking

very helpful and friendly staff, rooms were spacious and clean, swimming pool was very good too.

there was parking at the front of the hotel and a big park at the back but

very old building , no phone in the room, no room service, bar and restaurant closed very early.

would say they just need a few little amenities available in the bar area, light snacks, making sure the coffee machine works etc - this way anyone can enjoy the

building with history luxury spa bath each room is unique

was advertised they had a bar downstairs but it was just a lounge think it was because it was out of season also self check

we were pleasantly surprised with an upgrade to the beautiful junior suite and a slightly early check in

the spa bath the bed the lightning

wifi unreliable

friendly excellent staff. food was great. room lovely. parking available. location brilliant.

we went to the bar in the evening and the staff was very friendly

and parking, as close to family

wifi was erratic and top room with roof slope disappointing

friendly italian bar man was incredibly entertaining and really made our experience of the hotel

the food was tasty and good value, and the breakfast choices excellent

the room needs bit od update and kids sofa ved was not comfy for them.

hotel also has a nice bar

no room service option and no fridge in the room to keep drinks or snacks fresh

the bar closed very early and didn’t have much of an assortment

balcony and the view. good breakfast

my daughter particularly liked george one of the staff who did the breakfast, she thought he was brilliant

the breakfast was very good and the staff very helpful

breakfast was amazing with fantastic gluten free range

it was slightly difficult to get anyone s attention at reception & bar area

great little pool for kids and changing

staff available in the bar in the afternoon

food was lovely too, room service was stop on

kids makimg noise in the swimming pool also don't make it feel as a relaxing spa

on site 8 , limited spaces though, friendly staff clean comfortable rooms, 24hr bar, good breakfast available, not too far to town centre, would definitely stay here

also a great breakfast, staff very helpful

the locationwas pefect for me as i was catching a ferry the next morning and parking was right outside

perhaps more variety on the evening bar menu

breakfast was a bonus for the price and the selection was excellent

was good at reception the bar service was really good and the cleaning of room good skipped breakfast but our friends did and

gym was very small

gym was described as mini, but it was much smaller than expected the cost of parking, it cost us

late check out is the best thing they could have, especially if you’re ihg member, so check out

loved the generous breakfast options too

was divine and the evening bar man was super and it was nice not to have back ground music so we could chat

hotel lovely clean rooms fantastic sea view the bar and restaurant was of a very high standard and the staff were

very quick room service

in the bedrooms just an old dusty dirty fan, understaffed, staff weren t very accommodating, no room service, food wasn t available after 7pm if there was an event on

a small dark room fit for one person we booked a double room no room service any service you ordered was charged at 10% including dinner we have stayed here for

bar could have been a bit more stocked , having said that you could walk to the sister hotel up the

the lounge and bar were good to relax in, and we enjoyed playing pool, too

friendly staff, bar open 24 hours and several different seating areas in which to relax

helpful nothing was too much trouble, the breakfast was excellent, certainly we will return, the bar was nice and comfortable, the gardens were lovely

super friendly staff, 24 hour bar, adults only, delicious breakfast,cheap parking!!