room, service, breakfast and hospitality , everything!

the friendly staff especially the bar staff! make this place a home from home.

ambience of bar and dining area was lovely

atmosphere in the bar was great with a mix of locals and travellers

and the traditional bar which is one of our favourite places to sit and pass the time of day

great bar area to chill out and the band on saturday evening were class too

breakfast was ace

we had to sit in the bar area as the restaurant does not allow dogs in there, which was fine

stayed on a b&b basis and on all 3 days we were seated at a window with loch views for breakfast

the bar to have tenets lager for my husband because he doesn't like stella so wee had to leave the

poor room service

parking limited but we arrived for check in and got a space

ly in lobby). cleanliness could improve.

table could have been in bar not reception but in busier times it would suit better

towels were not changed in our room service

the bar with the real fires and wonderful decor

great location, fab room, very comfortable bed. food excellent and superb breakfast included

the food in the restaurant was fabulous and an excellent breakfast

hotel staff where amazing food and breakfast was fantastic location is beautiful the beach the pier wow factor will be back didn’t

warm atmosphere, dinner of traditional fayre was fantastic, staff were helpful and lovely , bar nice ,lounge very comfy and to cap it all i proposed there and am happily engaged to be married

restaurant and bar area was amazing

the bar takes your order and then serves you in order across the site, really helpful and cheerful

great view of loch lomond from the bedroom. bar restaurant also great.

all the boys and girls working on reception, bar and restaurant were fantastic

the stuffed animals and “catch of the day” fish in the bar are not necessary.

location, well appointed room, restaurant and bar had good food/drink selection, and the staff were brilliant

spotless lovely room with loch view, fantastic bar staff, had a great stay will 100% go back

bed comfy, shower powerful, as its upstairs from the bar we sat in there for a drink and meal, kelly the barmaid was great, helping us out with a few

also available: a common living room and a self service laundry equipment

let us use the space and downstairs bar as though it were an extension of our own home

from the hotel to the restaurant to walking around and seeing the scenery was beautiful and free parking

parking was close by and free

in we were greeted with a friendly receptionist who explained everything there was to know, bar staff very friendly and the food, drink and staff in the restaurant -

friendly and professional, accomodation fantastic, view from room was amazing, both restruat and room service was brilliant

outside areas again were well kept plenty of parking

my son loved his custom breakfast!

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

very nice breakfast

very clean and comfortable. nice breakfast suitable for during this time.

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

great location for my purposes good parking ground floor room excellent

clean tidy, good bar and good menu. amazing shower

am disabled and can't walk very far they made sure that my room was near the parking bay and had easy access

nothing for kids to do

parking is around the foreground of the property, but never had to struggle for that

the spa wonderful; lots of free parking; not far from loch lomond; the restaurant food nicely presented and good; the breakfast

swimming pool was nice and warm & great for kids too

lovely location spa and gym are fantastic

great location in a small unspoilt village. free parking, lovely staff & fab breakfast.

the only fault is the gym...it was a little dated and in need of some tlc

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

bar was excellent with really good cocktails

great breakfast.

staff were just so friendly, even though we felt a bit self conscious walking into a pub with kids we wre immediately welcomed

the bar was great for food and drinks

lovely breakfast

the check-in was in the bar and restaurant area.

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

it was cosy and very convenient. restaurant and bar also nice.

family suites is really suit for our family total 6 pax (4 adults & 2 kids)

with all the things for kids, this was concerning

on site parking early check in and the staff where exceptional from check in to our

very well presented lovely bar nice room massive bed

very kids-friendly

breakfast was lovely, room was very clean and bed very comfy

the food especially the breakfast was delicious the cleaners were very nice and friendly too

adjoining rooms and a bathroom; we were able to get a cot added to the twin bedroom so all three kids fit

the moment we arrived, staff were friendly and accompanying, helping us to find a table in the bar where our baby monitor would reach from our room above

from the welcome, to the room, to breakfast, i was highly impressed

relax in there warm and friendly bar or restaurant

it was hard to log on to wifi. room was nice and clean and obviously new. everyone was pleasant.

helped us with an early check in as we arrived too early and we re very understanding and even grabbed us an iron

good wifi. great location. cheap. cheap bar.

wifi was a little unstable

breakfast included in the room rate and we booked/paid for dinner each night (although can be

special mention for the young lady behind the bar kata

breakfast was fine. there was a reasonable selection.

& accommodation were brilliant, fab breakfast & dinner

the beds were comfortable and clean. the location was stunning. the breakfast was really nice

the staff were amazing. clean rooms and amazing breakfast.

was really comfortable, didn't use bar or dining room , my partner and myself were the only 2 quests in the hotel which left us

breakfast and dinner were great , very lovely menu , deserts were limited and the pannacotta

felt the drinks at the bar were rather expensive

both breakfast and dinner were superb (definitely recommend to book dinner at their restaurant)

perfect location for the golf course. breakfast was fabulous.

& helpful a real asset to cardross inn, the decor was beautiful & everywhere was clean from the bar to the restaurant to the bedrooms

we even had a delicious, traditional scottish breakfast

arrival we were asked to wait in the bar which was a very typical local pub - all men, watching football on the television

we booked the family room, the sofabed was very small and not big enough for 2 kids.

dinner was very good with good choices. no laundry facilities

staff, very good service, first rate amenities good parking onsite and excellent breakfast hotel was exceptionally clean

position of room looked out over laundry collection. window catch broken/loose.

i don t need a gym or pool, just a comfortable bed, good breakfast and a great location

varied selection of breakfast items to satisfy most guests

2 rooms for 4 adults

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and reception charged it for me

comfy beds, clean room, ev charger for cars was very convenient and reasonably priced.

wifi was a bit slow in room 14

the food in the restaurant was very good and there's also kids menu available

wifi and inroom air conditioning would be a nice addition.

amazing breakfast and wonderful staff, very polite and really willing to go above and beyond.

lovely welcome from the hostess behind the bar when we arrived

great prices for food and drink in the bar area which was spotlessly clean

room spotlessly clean and the breakfast was perfect to start the day

no breakfast

good hearty breakfast to set us on our way

property, the owners were really welcoming and professional, and the breakfast was 10/10

the place was spotlessly clean, breakfast fantastic

we breakfast (full scottish) was also good

breakfast is fab

really liked the quirky story behind the douglas hotel and the early check in

warm welcome, beautifully refurbished cottage, comfortable clean room and excellent breakfast.

the food provided for breakfast and an evening meal was a delight and i had the most comfortable night i have had for a

more welcome - tea on arrival, a warm jack russell terrier on your lap, fantastic custom-cooked breakfast, lots of stories and even good background music

was no toilet paper for the first five hours

breakfast was 10/10, the whiskey porridge is a must

the excellent evening meal taken in the main bar took me back to the less sterile facilities which made eating in country hotels a joy

location, great bar and food menu

we loved the bar and the food was great

staff welcoming and supportive and the breakfast and bar food good

the service and food in the bar and restaurant were excellent

the breakfast selection could be more creative

off the day before) they allowed us to put the toddlers food in the fridge and understood that kids can be a bit fussy

walk to the airport for an early check in

i had a long trip and they accommodated me with a late check out

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

early check in and 12pm check out

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

the tattle scones on the breakfast bar were very very tough.

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

minimal gym facilities but there are complimentary gym options nearby.

staff were friendly, food and room service was great and felt really safe staying there as a solo female traveller - would

there was a gentleman in a kilt

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

gym is lacking in equipment but ok

most staff were helpful, early check

the staff in the bar especially thomas and his boss they made us laugh all night

early check in was very useful and accomadated well.

also next to a noisy laundry room

location was perfect, rooms were clean and got early check in

peaful lication with nice restaurants and tge botanic park for kids

clean comfy bed nice room excellent breakfast and staff very helpful great location

great breakfast in the morning

late check out at 11am also meant a leisurely pack after breakfast

breakfast was good and friendly staff