there were also broken tiles near the fireplace and wiring hanging loose to the sockets

the guest room is off the kitchen,dining,living room which meant it was a little noisy in the morning

melanie was a great and generous host, breakfast was delicious

the fact i didn t ask about the breakfast recipes ud83dude2d

the adjoining kitchen also appeared to be in general use

wifi is very poor, gave up & used mobile data.

couldn't see the cars on the road as we were exiting the parking lot and the road is busy and cars run fast

the excellent evening meal taken in the main bar took me back to the less sterile facilities which made eating

wifi did nyt work, until i deliberately askel a staff member to boot the router

lack of staff, but that's down to the owners!! no room service

a fireplace in the lounge would be gorgeous and make it more cosy to enjoy this lovely lodge.

breakfast is fab

no wifi but actually really nice not to be connected

the wifi is unstable.

were really lovely and accommodating the decoration downstairs was nice parking was good, lots of

great bar area as well, comfortable and cosy

parking was in front of the hotel

great location, on site parking and friendly staff. the food was fantastic.

wifi was very weak

the night of the world cup match between england & argentina, loved watching it in the small bar with lots of

the food was fantastic and even the locals that came in to the bar where friendly and took time to say hi

property has a brilliant indian restaurant - curry to die for ud83dude4fand little bar , good selection of

room was amazing so much room the kids loved how they had there own room and the bathroom was beautiful, from

is a fabulous little hotel over a pub in the middle of callander high street , parking is on street, but ok

large tv, wifi

parking was a bit limited. wifi was nearly non-existent.

with good parking and a casual restaurant in the grounds as well as the more formal dining area, this hotel

breakfast always outstanding.

beautiful sitting rooms with baronial fireplaces and big comfortable chairs

room service,the breakfast was superb and the garden bistro served delicious food

only thing that was not perfect was the phonewifi signal probably due to the remote location

suggestion for additional signage in the reception area for clearer directions down to the lower bar area would

attitude of the staff, the view on the parking from our room, the restaurant,

there is plenty of parking for

was a limited bar menu (which was fine for us)

the wifi only worked if you were in bar not in room

have been made aware of on street parking and no evening meal

the best thing was the friendly, helpful member of staff (there was just one, for the bar and reception) and

liked that i was in town and handy to parking the bus

booked a pet friendly bed and breakfast

wifi connection was patchy in the rooms but fine downstairs.

shower was hard too work and very slow, room was small and noisy next to the laundry

this didn't bother me that much but the wifi didn't work in the room either (it did work in the adjacent coffee

mattress was uncomfortable at one side and wifi wasn't good

wifi was terrible

car park at the front of the property with more than ample parking and a smaller car park round to the left

our pet was fussed over from start to finish and we were made to feel so at home from the moment we

good location, very good warm room, good breakfast.

a night celebrating our year wedding anniversary and lady put complimentary free drink behind bar for

good breakfast, friendly and willing staff, close proximity to golf course, countryside and for exploring the

they allowed us an early check in and welcomed our dog, even offering to let him out in their yard in our

we didnt have any kids with us but there were lots of board games and books in the bar area

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

great bar and beer garden

) staff wonderfully friendly, as were the locals at the bar ud83dude0a bed really comfy, room had everything we

you to chef arrived bit late kitchen was busy, but managed to get a plate of food to us , young lady serving at

the kitchen and staff are very mindful of food allergies, so dining was stress free

nights can be busy with families which can make parking difficult at night

the room was above the bar

a family room thought we were in the main hotel but we had a lovely little cottage with stone fireplace and

very clean and comfortable. nice breakfast suitable for during this time.

good location nice staff. comfortable beds good breakfast

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

there is easy street parking

we decompressed with a drink at the bar where jody continued to be an excellent host

i ended up leaving a few hours later as no signal or wifi/internet

wifi, at all

excellent food and great bar service

cellular and wifi signals at the room

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

hotel had wifi but in room 65 you got no signal and the 4g is very poor in the area

room service (to me this is a bonus)

nothing for kids to do

lovely place to take your wife for a wee let her hair down and night away from cleaning the kids wee

the spa and the menu.

the spa wonderful; lots of free parking; not far from loch lomond; the restaurant food nicely presented

plenty of parking

welcome from receptionist on arrival, clean, comfortable, modern bedroom, great gym / pool, charming breakfast

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person

where else could you get free use of a 50 metre swimming pool

clean , helpful staff great gym

room service plates were left outside of rooms and not collected overnight and still lying there

room, good breakfast, quiet, good wifi, friendly staff, free parking

we stayed in a room with a pet so would think

parking was really tight.

we had to pay for parking even though we were guests. the full breakfast was over done.

huge dining and bar area to welcome us

perhaps a valet or parking service

we had to pay for parking even though we were guests. the full breakfast was over done.

wifi wouldn t connect

is perfect with off street parking too comfortable rooms rooms, nice bar area and a good breakfast, all food is

no wifi in the rooms was a problem but apart from that nothing

location is perfect for basing yourself in stirling, right in the town centre next to all shops, bars and

excellent stay in the downtown, with tasty breakfast and free parking

the staff on reception they were so friendly and helpful very polite the staff on the breakfast bar they were

good breakfast with helpful staff in breakfast room

room perfrct for an adult and 3 kids. great buffet breakfast

clean, bright, friendly staff, easy to locate and generous parking.

pull out couch wasn't made up for my kids, so i had to call desk

the kids said they slept well and that was the most important thing

parking right outside and good location for our journey home

however some more regular entertainment would suit especially if bringing kids along to keep them amused in

nice big room. lovely view over bannockburn battle field. quiet place. easy to park. good wifi.

room was clean and comfortable it pet friendly which is a bonus

breakfast host tresha is absolutely an amazing, she goes extra mile and her customer service is

welcome staff first class food first class location great as traveling on next day plenty of parking

had difficulty logging into wifi

they did not provide a wifi password and it was not easy to find someone to ask

very loud music that didn t finish till 1am and very noisey crowd outside after bar closed

barely got an apology from the senior staff member that took the ox cheeks away and he never

very nice room and setting. the parking and location were ideal for my work trip.

and although we didn't want a meal the chef made a couple of light bites for us to eat in the bar area

the bar was quite small for the event. felt there was always a long line to get served.

i booked this hotel as my usual glasgow hotel rates were really expensive because of the golf open so travelling

parking outside the room, very easy to unload

kitchen closes at 9

there was no way myself and 2 kids age 15 & 10 could sleep in a double bed

t was extremely clean ) the lounge and bar were excellent food was first class i can highly recommend it is in

the grill food delicious and plentiful only one negative we stayed in room 295 outside our window kitchen

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

the spa and the gym was also a nice added addition to my stay

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

bigger area for the spa facilities enjoyed it so much i wanted more

hotel was very clean and staff were very friendly we all so enjoyed use of the facilities and the spa treatments

good buffet breakfast

love this hotel only down fall this time spa was closed but i'm sure it will be open again now and refubished

there was no room service, no food available in the afternoon (breakfast was scalable from 07 to 10am and dinner

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service

lots of facilities in spa currently inoperable

and old floor vinyl over fireplace hole in one room and wood on other

wifi could improve

really liked the quirky story behind the douglas hotel and the early check in

friendly relaxed environment rooms are large and very clean easy access and parking

poor wifi in my room but in public area very fast

free wifi

lovely food and great selection on kids menu which is most unusual

their best and could managed a room for us within 30 min, not only that they also offered us a late check out

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am

lovely food and great selection on kids menu which is most unusual

room service was excellent

nothing (ideally a pool and gym but can t have it all!) hah

the young lady in the bar was also a clear asset to the hotel

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was

second night to add to noise, they put a family with young kids above us running around and jumping at 5

restaurant and bar staff are very comical in a good way

window in my room didn't close completely wifi signal was also very weak in my room, it may help to add more

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

we ordered room service the second night which was only warm when it arrived missing a starter and not the

drinks at bar where a bit pricey but a suppose that's expected when in a hotel

also next to a noisy laundry room

the wifi wasn't reliable

i payed 25 extra to have a pet with me, which seemed excessive and should probably be a returnable deposit

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really

wifi

the wifi is ok

guest came and asked us for the wifi password at 23:45 at night

breakfast was nicely cooked,

good wifi

has a nice receptionist, there were tea, coffee, hairdryer, clean towels, wifi, privacy

the price this was a great room in a great location wifi was perfect shower was great and room was clean excellent

the wifi was very slow.

a net in the window as im sure the opposite house could see in when i pulled the curtain wifi code didn't work

we loved the quirkiness of the room and the breakfast

breakfast was amazing

the reality was a selection of processed food, bar a bowl of fruit

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

we were in basement and split into 2 rooms in one, would have preferred an open room as kids got split up and

wifi could have been a quicker. found it very slow

well maintained and good value for money, also made a phone call in the morning for a late check out at short

a little disappointed in the food bar below the hotel

i asked for laundry services and he didn't know the price or how the service works

wifi worked ok. bedding was clean.

although room service is advertised there is no apparent kitchen from whence said food could be prepared so

wifi kept crashing so it wasn't usable

wifi code back of door

best of all was the lovely room service delivery from cyrus kitchen

great location, staff and breakfast

the bar was shut early.

breakfast excellent

super friendly, cosy, quirky atmosphere, fantastic breakfast!

early check in time useful

basement floor near laundry room

the wifi was really bad

told there'd be no charge for pet via email prior to arrival

my husband is in a wheelchair and we were made aware that on booking we couldn t have a pet friendly room

stayed here with my two little kids for a wander around kelvingrove, botanic gardens and the transport museum

a bedside lamp would be a plus but it wasn t an issue not to have one wifi a bit weak

it is clean and tidy with nice large quiet rooms, comfortable beds, good wifi, good tv, plenty hot water in

wifi was slow at times

wifi was great and all the amenities were working

there is plenty more, but as i was visiting to take kids to a show this was ideal for me

location and early check in was appreciated

wifi and breakfast included with the price

wifi a bit slow

girl helped us out with an early check in.

wifi very good place if you are going for a gig to ovo hydro

only one room key worked we paid for late check out and was woken by cleaner at 11am

also got late check out for 10£ fee

very friendly :) place was very clean :) modern but basic you have to pay extra for wifi or for a remote for

you have to pay extra for wifi access, having your room cleaned and remote control

things like the tv remote and wifi cost extra, but we didn't need either so i'm quite happy with that money

bin, hand towel or washing up liquid in the kitchen meaning i had to leave a stack of rubbish and dishes which

kids loved the pool, i loved the sauna

the 5yr old kept asking me where the kitchen was

staff are very accommodating fabulous leisure facilities kids loved the pool very central to

the menu after 9pm was limited to 4 dishes, which were prepared by the night porter and not kitchen staff

clean and very comfortable girl at reception was so friendly and welcoming as was the girl at breakfast in the

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

enough tea/coffee & milk in the room but was immediate room service to replenish with a phone call to reception

ve preferred a decent sausage for breakfast

we had room service continental breakfast, more than enough of it!

room had a sofa bed which kids said was ok

down for breakfast but said it was closed but all the food was still out the kids were up set so they let us

are very friendly and the breakfast is lovely especially the croissants and the ladies in the kitchen greet you

location, price, quality and cleanliness of room, free wifi, friendly staff.

of the female reception refused to give me an hour of extension for late checkout (their checkout is at 11am

wifi code wasn't given so had to go down to reception

had to cancel wanted extra for a early check in

no free wifi for what i have paid and no complimentary soap and shampoo

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in

tablet wouldn t charge, television kept losing signal and wifi kept dropping off

we got told on the night to come to bar area and collect a flask with hot water and couple cups

love that you get free wifi all the time and also films are all free

wifi was an issue

wifi and movies were also included which was a bonus

breakfast was very poor not enough choice especially for kids and far to busy

free wifi, lovely toiletries and absolutely spotless

good wifi and simple to connect to

have stayed here on various occasions staff very friendly have always been given early check in

room service, early check in package

i had asked about early check in or left luggage several days prior to arrival

room service had to be collected at reception

breakfast was lovely and we ordered room service from the restaurant and it was really tasty

price was inflated due to the open golf being on at troon.

room was a decent size, shower was amazing, fee wifi is always a bonus