no wifi reception in our room.

the warm welcoming and the breakfast ud83dude03

street parking, just near the front door

also had excellent parking

the room the meals dinner and breakfast

2 rooms for 4 adults

very very slight downside was lack of haggis on the breakfast

the staff were amazing. clean rooms and amazing breakfast.

both breakfast and dinner were superb (definitely recommend to book dinner at their restaurant)

breakfast was good but could have been bigger portions. very friendly staff and good service.

restaurant not the best menu and no bar snacks menu either

mixed messages from staff, day 1 - room service breakfast ordered did not turn up, day 2- told breakfast on till 11

modern excellent staff delicious continental breakfast , large tv , record player and coffee machine all added to the

and so were the other rooms as we could hear them flush each time - annoying with two sleeping kids

the bar was great for food and drinks

lovely breakfast

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

food was delicious and the restaurant and bar were beautiful

sofa bed for the kids was too small really

the inn is situated in the heart of the village opposite the golf club and there is several grocery and paper shops a short walk away

golf course in front of windows

breakfast was especially good with nothing too much hassle

location, well appointed room, restaurant and bar had good food/drink selection, and the staff were brilliant

atmosphere was also really good in the bar, had a lovely meal served by lovely people

let us use the space and downstairs bar as though it were an extension of our own home

spotless lovely room with loch view, fantastic bar staff, had a great stay will 100% go back

bed comfy, shower powerful, as its upstairs from the bar we sat in there for a drink and meal, kelly the barmaid was great, helping us out with a few

must admit the weather helped as it was glorious so made good use of the sun terrace and the bar terrace which both had fantastic views we were in a suite which was very well maintained and

the sausage at breakfast was black and could not eat it.

parking plentyful

could do with an additional bar perhaps with sports tv

parking for staying guests would be helpful. no inside lounge area if the weather is bad.

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

it was cosy and very convenient. restaurant and bar also nice.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

the check-in was in the bar and restaurant area.

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

very customer friendly, clean bathrooms, parking, free internet, bar

wifi apparently wasn't working when i was there but the staff had been chasing the supplier and

nice restaurant & bar down stairs & staff helpful

bar the lounge and the night club are all fantastic the staff are lovely too i have stayed here 4

bar downstairs for a good few pints, then stumble upstairs for a decent sleep

wifi was a bit slow in room 14

i love this hotel as it is just off the main road with plenty of parking

wifi and inroom air conditioning would be a nice addition.

the food in the restaurant was very good and there's also kids menu available

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

with all the things for kids, this was concerning

on site parking early check in and the staff where exceptional from check in to our

the hotel restaurant for breakfast was pretty good, there was alsk the option of cereal for the kids but the only options were coco pops and porridge, definitely think they should have a couple

they allowed us to have an early check in at no extra cost and over the course of our stay, always asked how she was and

find, beautiful room, nice shower, great bar with delicious food, staff are amazing and clearly enjoy their job

location to the train station was absolutely spot on, and the team behind the bar in the evening and for breakfast were absolutely magic

the room was excellant a was breakfast and dinner nothing was too much trouble.

clean, friendly staff, lovely breakfast. great price

breakfast service was a little slower than i expected

only thing girl on bar kept taking to reqular and kept us waiting for while till she finished her conversation

really friendly staff and a fantastic breakfast!

very friendly staff,super breakfast,good location

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

great prices for food and drink in the bar area which was spotlessly clean

amazing breakfast and wonderful staff, very polite and really willing to go above and beyond.

is good, super clean, quality fixture and fittings, huge rooms, gorgeous food, grest parking

was lovely we had a lovely room with a sea view ample parking food and staff were great highly

the bar and restaurant were beautiful with a gorgeous view of the sea

with very good facilities especially the large walk in shower - the food in both the bar and the breakfast included in the room rate were first class and the bar had a lovely atmosphere

check in time was late we had a wedding and had to pay extra for an early check in

wasn t a bar or seated area to just have a drink or a coffee in the afternoon

enjoyed the food, staff were friendly and we also enjoyed the gym and pool

signature suite was excellent and the double bath with tv was amazing gym & spa was

car parking is free

parking lines in the car park

the lomond suite is a fabulous room. food at both dinner and breakfast was excellent.

the food in the restaurant was fabulous and an excellent breakfast

warm atmosphere, dinner of traditional fayre was fantastic, staff were helpful and lovely , bar nice ,lounge very comfy and to cap it all i proposed there and am happily engaged to be married

man dealt with our breakfast and on his own served the whole room

the bar with the real fires and wonderful decor

on late flight

convenient for early check in at glasgow airport. quiet and comfortable.

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

walking distance to the airport which was helpful with two small kids

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

the room was above the bar

highlight was the cozy bar restaurant on property with a stone fireplace

restaurant and bar area was amazing

the bar takes your order and then serves you in order across the site, really helpful and cheerful

great view of loch lomond from the bedroom. bar restaurant also great.

really liked the quirky story behind the douglas hotel and the early check in

restaurant was closed, however we went down to the local pub and had a nice bar meal

welcome from receptionist on arrival, clean, comfortable, modern bedroom, great gym / pool, charming breakfast service team, great breakfast, lots of choice

swimming pool, location

gym equipment could do with a little clean as the handles of the equipment were sticky - would be

the gym, swimming pool, and sauna make this place very attractive

very noicy room due to laundry machines

nothing for kids to do

wifi was poor in our room past the butcher's shop

the wifi in the rooms was hopeless - but 4g was available

hotel had wifi but in room 65 you got no signal and the 4g is very poor in the area

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

very clean and comfortable. nice breakfast suitable for during this time.

first class accommodation, friendly host, excellent breakfast

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

a great b&b - very friendly kind owners. warm, comfortable room and superb breakfast.

breakfast was very good

dinner and breakfast were lovely

only stayed one night so had dinner which was good, nice cooked breakfast in the morning

room, service, breakfast and hospitality , everything!

dinner was delicious and so was our breakfast, we will definitely come back

staff very helpfull made our stay very relaxing breakfast and dinner was excelant thank you once again for a very relaxing stay compliments to all

we enjoyed our stay evening meal was perfect from the food to the staff in the dining room, bar and reception being so attentive

the bar to have tenets lager for my husband because he doesn't like stella so wee had to leave the

we had to sit in the bar area as the restaurant does not allow dogs in there, which was fine

location and fantastic breakfast

also, on several occasions a member of staff came knocking on my door about room service i didn't order

grounds, car parking excellent

pool table could have been in bar not reception but in busier times it would suit better

we went back outside and a gentleman in the corridor told us that the laundry had been delivered late but he would make the room up as soon as he could

there was a fun bar and restaurant in the hotel which was

we would have cancelled sooner but our kids were exhausted by the time we got to the room

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

friendly staff who helped get an early check in

requested for an early check in and my request was taken into consideration

t really a gem but it was fun looking for it)

spend hours roaming around the hotel looking for hidden gems like the reading room and even the gym

minimal gym facilities but there are complimentary gym options nearby.

very nice bar with open fire

i may have missed that you had a gym. i definitely will use it next time.

room was clean and the receptionist was very friendly and helpful and even gave an early check in

the staff in the bar especially thomas and his boss they made us laugh all night

and the bar especially the front area where you have an excellent view of the street and can people

location was perfect, rooms were clean and got early check in

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

parking

constant noise outside the room the room service ended too early

room service also available which incurred no extra charges

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

comfy bed nice sized room with lounge area good wifi and room service

gave us a late check out to 12 at no extra charge

clean comfy bed nice room excellent breakfast and staff very helpful great location

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

breakfast 10/10

staff were brilliant, so helpful. great breakfast comfortable beds

bar and restaurant

pool and spa facilities great

were superb, sorting seating out in lobby for late drink (gareth) which was just very kind but breakfast thai morning was disappointing

clean, central, spa facilities and bar/restaurant on site as well as a starbucks

gym , swimming pool , restaurant/pub

very quirky with the record player and the bar open till midnight

great staff range of beverages in the room and lovely breakfast in the morning

breakfast was fine, would have more gluten free/vegan choices and a full scottish breakfast:) the

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

very modern and clean. quiet location. great choice for breakfast.

construction all around hotel entrance, very inconvenient and dangerous for kids to walk along street traffic

had a lovely pizza from room service i excellent breakfast

stayed here with my two little kids for a wander around kelvingrove, botanic gardens and the transport museum

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside our window

had to go down to reception to order room service. no one answered phone

not really suitable for young kids

the triple room is perfect for a single parent with two kids

girl helped us out with an early check in.

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

location and early check in was appreciated