bath tub with tv . room service with a cute receptionist. the sea food linguine was delicious .

from room was to the kitchen extractor which was also very noisy

wifi not the best

wasn t a bar or seated area to just have a drink or a coffee in the afternoon

parking lines in the car park

only thing i could say that we were in an executive room and you have your own parking

parking was easy and plenty of spaces available

) young kids in restaurant could do with more training, they are very willing but need more guidance

rooms with balcony have a wonderful view and the interior design with the fireplace is very romantic

handy for parking and near where i was going.

the cafe is 10 out of 10 the facilities for us and the kids 10 out of 10 great value

breakfast was top class with amazing quality food options

and clean, great parking, lovely breakfast

were fantastic, lovely service, and they even arranged for me to use gym facilities early in the morning when

found gym and sauna quite hard to find

gym, locker room, steam/sauna were brand new and top quality

the kitchenette was very well stocked and adequate but would have been handy to have an oven but again

the wifi was a little 'hit and miss'.

wifi wasn t great which impacted the tv. picture kept buffering.

their policy suggested that the pet be left in the car at this time, but as it was 27 degrees, this was not an

the pet friendly room

spacious rooms and a great spa bath

loved this hotel , the staff wear absolutely amazing,the advertised as being pet friendly and they were all that

hour room service was advertised and so we decided to wait until our return from a show in kilmarnock

which accepted our large german shepherd , extremely comfortable bed and lovely large room , the breakfast menu

good food at breakfast and dinner in the restaurant

location . parking available. very comfortable room

quality and selection at breakfast were, as you would now expect, five star

the laundry service is reasonable so don t overpack

food especially the fish, the mussels, the beef, beautiful place to relax, and do nothing, walk, golf, breathe

also we had to be out the room by 11 am so didn t appreciate the door getting knocked on by room service at

regularly had to look for staff members in bar area to order, not many smiling faces, daughters sandwich arrived

excellent afternoon tea, dinner and breakfast

hotel with lovely bar and restaurant

the food was fantastic (breakfast and dinner) and the team catered brilliantly for me as a vegan too

the girls at the spa were wonderful and the overall service was fantastic from start to finish

roberts radio, tv etc but very poor wifi connection

kids only allowed in the bar til 8.

the views outside were amazing. nice bar area and staff were welcoming.

our pet dogs were made very welcome

onsite restaurant (especially the complimentary breakfast), the rooms were spacious and well furnished and the

tv not working wifi does not work in bedrooms, long walk to bedrooms

the night porter assisted with getting some soft drinks from the bar after hours when the vending machine would

place is ideal to take your pet with you

wifi very poor

the only thing was the bar and restaurant were closed but managed to order takeaway food in

facilities were good. breakfast was very good.

nice clean & comfortable. never had room service breakfast in bed before which we enjoyed.

room, had room service which was well served and good quality

breakfast, needed to start you off on a busy day

enough staff on for breakfast

room service breakfast a lovely treat, will certainly return

laundry service timing is vague and uncertain. makes planning for laundry tricky

fantastic hotel and met all our needs, fantastic staff who were very helpful, excellent choice of breakfast

staying here took the stress off getting myself and my two kids to our friend's wedding nearby

very pet-friendly and close to the beach

nice to have a swimming pool and gym for about the same price as not having one

friendly welcome and early check in to allow us to make the horse races.very friendly staff.

value for money breakfast was spot on and a 2min walk into town, car park lovely bar and seating

the beds were really comfy first time in a spa really nice

good breakfast, clean spacious room, friendly staff and good location

off street parking at this property would certainly recommend

lovely people, great breakfast, very handy for town, good easy private parking.

private parking in a lovely courtyard - right in the middle of ayr but very quiet

was very accommodating when we needed an early check in for a wedding

or weekend away in ayr , perfect location and very clean room done to a high standard , and with parking in the

large double room ideal as hotel pet friendly as we had our two year old black lab with us one of the reason's

i would strongly advice anyone with or without a pet to try this hotel, you will not be disappointed

we went out to do our laundry and the dryer failed to work

room service was really good

shower was rather weak, and an explanation as to how breakfast was to be served would have been nice to know on

and very good breakfast staff very helpful and friendly beer garden in front of hotel very nice parking in front

comes to mind except parking was on street or at the rear public area but only a minor detail

unfortunately we couldn t get wifi but

wifi did not work in the end room, the signal booster worked once we went into the hallway

no problems regards parking

were ok, could do with a little tlc in areas, we paid for early check in to get ready for a wedding and this

however, we really would expect daily room service

issue with the wifi only covering the entrance and not the rooms

was excellent and the room was spacious with a nice power shower and a really comfy bed and goid parking

no wifi password available

excellent breakfast. good choices. great bar and particularly the staff

great breakfast, great location. plenty of lovely walks nearby and close to golf courses

plenty of parking and friendly staff

staff were welcoming and helpful and both dinner and breakfast were delicious

we sat and had a drink in the bar and enjoyed our conversations with the bartender as well

would have liked to find some sort of laundry room / facility

location, staff ( john the helpful caretaker) cosiness, safety features, parking

there was also plenty of parking newr the building, only a short walk to the train station where we could get

good facilities, plenty parking and excellent

position, parking, comfy bed

too early for check in but directed to a lovely cocktail bar where we enjoyed a bottle of prosecco

guest laundry on site

kitchen closed with last rders at 8.45 pm

the price for drinks in bar were very high. compaired to pubs in town

was hoping for something beyond standard bar fare at the restaurant -- but as far as it went, it was quite good