good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

breakfast spread is the same daily with limited options so for long stays it could get pretty

breakfast is good

the breakfast was good and it had a good selection

room service or restaurant on a friday or at weekends, seriously this is meant to be a four star

was great: parking, comfortable room and bed, big windows overlooking trees and no traffic noice

was no bar open in the day due to renovation which is ok but they should inform as we arrived but

everything was very clean and well maintained, the staff was joyful and the free parking was a huge plus

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

only positive point with this property is the comfortable bed and parking at street in front is guaranteed

my window had views to a cover parking

there is on road parking in front of the hotel

laundry facilities, gym, 24/7 key card access

) 3) a teeny-tiny gym: a treadmill, a bicycle and a

there also have some room such as library, gym, laundry room for your needs

plus served from the bar but with very little choice…a pity because everything else was great

mattress quality and not being able to put the bar tab or restaurant tab on the room bill

place seems to be popular with families (i would take my kids there for couple of nights)

swimming pool was smaller and less impressive than it looked in the pictures

it's a bit of a find being on the main road yet having gardens and a pool

ich is super cold, and we had 3 sick kids

at 20km of madrid easy to go on verry confortable and spacious room we highly apreciated the own parking at the door of the room verry convinence for laguages special thanks for miss sheyla and

good breakfast

are dated, old furniture, bed and pillows where stone hard, wifi didn t work most of the time or reception of wifi signal was poor

i liked how there was a carport underneath, great area for the kids to play safely

breakfast, was very basic but acceptable

good breakfast, friendly staff, good ac in the rooms and there is even a fitness center

clean, comfortable, nice breakfast, for us very well located, safe parking places

breakfast was a bit underwhelming,

we didn't get the breakfast as we had to leave quickly in the morning

room is very clean, breakfast is soooooo good.staff is very friendly and helpful.

the bar food wasn't that great, but just ok.

nice breakfast as usual

restaurant & bar is very nice to drink and eat there

great buffet breakfast and helpful staff

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

late check out, free parking and 24 hr front desk

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

noisy room just above the bar in the evening and the breakfast room in the morning

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

we had a great stay there the bar in the

there is a gym and a small spa which allowed to relax

equipped gym

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, etc

the gym

limited bar service / hours.

the beds were comfortable, but the pillows are for kids

the smell in the room was similar to the smell in the male dressing room at the gym

- there was a team of very young kids (8-12 years old

gym was extra pay

gym was small but was to ourselves so was good

good speed of wifi

late check out mas tarde

have mini bar with two complementary water bottles on our arrival

although there was a small bar i felt there was a need for some bar snacks.

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

lovely room reception staff and bar staff very friendly and helpful.

bar downstairs is not open

great pool area, very clean and staff friendly and very helpful

wifi is incredibly slow

rooms were very nice, bathroom was clean and the wifi worked just fine.

the late check out service was appreciated

it's good for family with kids

breakfast there was plenty of everything except marmalade - i know, a typically english observation

lovely breakfast and nice bar area

great breakfast with different meats, fruits, cheeses, coffee and different breads

wifi connection is not very good

the breakfast was excellent

also, i asked for the phone to be repaired so i could call room service and they couldn't fix it either

wifi was great once connected, but took some time to connect and occasionally dropped off

people yelled conversations and kids played constantly in the big open area in front of the elevator outside my room

tea/coffee/jug available in room and no tea / coffee facilities downstairs unless buying at bar or restaurant

people yelled conversations and kids played constantly in the big open area in front of the elevator outside my room

accomodating with early check in

we also asked for a kettle from room service and they were very prompt

location, gym and pool

the only downside is that the pool is extremely small, so get there early!

we were out of season so didn't get to try out the pool but would love to return in the summer

excellent breakfast

excellent staff, outstanding breakfast, reliable wi-fi, perfect cleanliness, and above all, truly remarkable service from every

only small downside was the breakfast

clean simple rooms. good breakfast. friendly staff. good location.

breakfast could have more variety for the price

early check in, next to a 24h carrefour

friendly staff central location. room look great after room service each day.

room service was fast and efficient, and the mini bar had just the right amount of

breakfast was extremely delicious

there's no restaurant or bar in the hotel which i knew before i booked but they do have a well-stocked snack machine in

staff was very friendly. downstairs restaurant and bar were good.

late check out (midday)

bring your own toiletries and laundry bags

antiquated shower arrangement. very few facilities in hotel- eg no laundry facility

8am no bread for toast , no plain yoghurt left reception did not understand that i didn’t want laundry delivered same day at higher rate

next day laundry service much appreciated

gym was pretty underwhelming in terms of equipment and weight available, but this is true for most

room was booked for my kids, 19 and 15 years old

it’s cool! and they were brilliant catering for the kids.

p

laundry service was great

hotel located very close to train station and close to museums. very clean room. good wifi.

use an outside firm for room service at night

there is a restaurant in the hotel for breakfast, and room service

courteous and very helpful staff. room service food menu.

had a problem with the wifi so i had to come to the reception to have it fixed

renovated, stylish, clean, fridge in the room, fast wifi, excellent location, friendly service, english speaking

we started to move around and getting showers etc i realises this room is only for a couple, not kids with parent

we started to move around and getting showers etc i realises this room is only for a couple, not kids with parent

great historic hotel in the best location. very friendly staff and nice bar downstairs.

the wifi speed in my room was very slow. even google search was taking some time.

+ good air-conditioning + good wifi + welcome drink + friendly staff + tapas bar downstairs + convenient location, but not too

wifi and 3g connection

interesting decor and layout in the bar and restaurant

there are a lot of bars in the same street with good nightlife

wifi sometimes not working - telephone in room didn t work

staff were cooperative regarding giving me the opportunity for late check out and keeping the luggage for extra two hours

breakfast was a bite disappointing, some food was looking really fresh, but still was acceptable

kids really enjoyed gym

location + great staff very accomodating we got n upgrade n a late check out

the staff was amazing and super helpful. the breakfast was delicious.

metro station, laundry, supermarkets, restaurants near hotel

distance from the atocha train station, minutes away from several major attractions, excellent breakfast, super friendly staff, great rooms

there is a ev charging station in their parking garage (charging is free, but parking is not)

the staff is very friendly and the kids were warmly welcomed as we checked-in

the only downsides were that there’s no gym and the breakfast selection is a bit simple, but the overall quality was still good

very noisy street, and the gym was not available

no 24 hour room service

excellent rooms, delicious breakfast and dining and exceptional cleanliness

not sure if there was a gym.....

room was small, as was the gym.

breakfast was too expensive at the hotel

nice and friendly clean and cute rooms in a beautiful old building cheap for madrid downtown the wifi was quite fast

my wifi could have been better, but it didn t ruin the overall impressions

bad cover of wifi zone. bad wifi signal

wifi was weak

very good comparing to price and wifi works really well.

wifi

excellent budget accommodations in a great neighborhood. minimal, but clean and great wifi.

bad wifi

wifi didn't work properly

great location but small rooms/beds and poor wifi