breakfast, beds

friendly staff, lovely breakfast, great value

staff was very human friendly and pet friendly :) me and my cat enjoyed 2 nights there, they have a green space

they even let me take my small dogs into the bar area, a must during this heat

through the hotel is pet friendly, it is not that much friendly

proper wifi

supermarket, restaurants and a public outdoor pool across the road

the bar in the lobby was closed and the pricey vendo machines.

was great: parking, comfortable room and bed, big windows overlooking trees and no traffic noice

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

room service or restaurant on a friday or at weekends, seriously this is meant to be a four star

breakfast was ok

good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

wifi only works for iphones if you change settings ( very complicated )

the breakfast was good and it had a good selection

wifi

laundry service is extremely expensive.

don t make use of card payment in there buying box, and it s very bad for a hotel not to have wifi in the

parking was available downstairs out of the sun for an additional 6 euros

good breakfast, friendly staff, good ac in the rooms and there is even a fitness center

not a 4 star hotel; if there was room service it was poorly signposted and the room smelt of damp until the a

very convenient if staying with family as parking is right infront of the door.

covered car parking space at door to your room

wifi did not work any day

the swimming pool extremely clean, the staff helpful, the environment there uplifting and relaxing

i experienced poor wifi connection in the rooms.

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

easy access to the pool and garden on the ground floor for my dog there are no extra charges for parking and

the best here is that you have a parking spot, the worst is if you don t have a car, it s gonna be a little

free parking

booked this last minute as we had an early flight the next morning. free parking. easy to find

only positive point with this property is the comfortable bed and parking at street in front is guaranteed

my window had views to a cover parking

wifi wasn t quite fast and kept slowing down randomly

wifi connection was none existence in my room

no swimming pool

the beers at the little bar was hot

no bar but had bittled beers

good wifi

no real bar just machines, staff were great,

secure parking with no height restrictions was a bonus as we're in a lwb van, and we often don't fit into

not enough parking space

pet friendly. nice food 24 hours

good breakfast well valued for the price

breakfast was tasty, wide choice of products

wifi was faster than the optical fiber connection i've got at home, best internet access in a hotel

tea making facilities in the room, no wifi in the room, red flashing lights above the bed

reasonable wifi

strong wifi, 10min walk from train station

decent wifi connection and signal good fruit selection at breakfast

no swimming pool.but understandable of location and maintenance of pool .

i especially appreciated having a private parking space, and the fact that you can access the parking area

room service cloaed, restaurant closed, no water in room ,no tea/coffee, no hair conditioner

breakfast was excellent and this hotel is great value for the money.

there was a mini bar but no means of making yourself a hot drink or even complimentary hot drinks at the

wifi is very poor

great budget hotel with wifi and underground parking included.

con not effective, barely cooled the room smelly corridors bar closed and no staff to explain why wedding party

- there was a team of very young kids (8-12 years old

- there was a team of very young kids (8-12 years old

gym was extra pay

the wifi wasn't working well

great wifi, comfortable, good value for money, friendly staff

we arrived there was no wifi

the bedroom was very comfortable and room service was good

we had issues with the wifi either not working at all or being slow

it didnt put off my stay, but i would of liked room service for breakfast.

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

restaurant is inside the hotel, but it is not part of the hotel, so i had to pay extra for room service

wish the hotel had a laundry room

the wifi is horrific, and the window is completely closed. no fresh air can enter into the room.

we had a great stay there the bar in the

good free wifi and room with enough power suplies for computer and charging devices

the gym

the wifi is very poor

the gym had all we needed for a morning workout

wifi v

ample space, free parking, easy access to restaurants, and super-friendly staff

wifi worked for 1 day out of 14, staff in interested about fixing it

the breakfast - very feel options and no staff to give any kind of support.

rooftop pool

nice staff, nice facilities, big room, comfortable beds and very nice pool on the roof (six or seven floor)

small pool

also the staff is great, and we could do early check in that was amazing

welcoming, pet friendly with welcoming helpful staff

location and ev charger

comfortable bed casting service to the tv wifi is super near the metro station (7 min walking) 24/7 free coffee

wifi in the evenings was weak. no kettle in the room

good speed of wifi

parking area is not

very nice hotel. friendly staff and great attitude to our pet.

parking is free, and the hotel s location is convenient for travellers with their own car - easy

the wifi signal was weak throughout the room. it was hard to stay connected, especially for work

there was a large parking area, and the rooms had excellent air conditioning

early check in if a room is available for 10 euros or luggage storage in a locker for price varying

they let us do an early check in and helped us out when we lost our keys

in is very late (15:00) check out is very early (11:00)

had check in options for very early (before 8:00) check in for an additional fee

early check in was a godsend

location was good, close to atocha trainstation and wifi worked well.

there is no option for breakfast, you can't smoke even in your balcony,

breakfast in the reception area

the breakfast buffet was also very overpriced for what it is - a corner in the lobby with a very

no breakfast, room too small but price is relatively high.

bar downstairs is not open

have mini bar with two complementary water bottles on our arrival

wifi is terrible, there are people who need the internet for work

wifi was very slow

etc outside hotel has luggage lockers for before check in and after check out has snack bar if this is a plus

the biggest disappointment was the gym

nice staff and good wifi

also, i asked for the phone to be repaired so i could call room service and they couldn't fix it either

everything was perfect specially family room when you are traveling with kids

the reception staff could be nicer and the wifi is limited to one user for room

poor wifi connection, you keep losing connection between time to time

found the pool opening hours a bit short, but appreciate there may be reasons why it can't open earlier or

the wifi was poor, very slow and would disconnect frequently from the network.

the wifi requires you to login every day

great pool in a sunny spot

the breakfast is wonderful and the wifi works properly

insecure wifi.

the room was spacious, the temperature in the room was great, the breakfast was good enough and the food at

the breakfast team couldn't have done more to make us feel comfortable; very accommodating and very

coffee as we stayed for 6 days and and to go down to the cafe everytime we need coffee due to the room service

great breakfast, pool facility, located close to public transport and amenities and local

gorgeous breakfast, very attentive and efficient staff in the restaurant and reception.

river view,pet,

outdoor and indoor pool, gym and added bonus it's on a river and park with lots of safe walking, cycling,

comfortable well ventilated quiet good gym for people wanting cardio equipment

we were even allowed to borrow a pocket wifi

glass which made early morning use of the facilities quite difficult without disturbing the kids

lots of outlets and great wifi

coffee capsules, placing water in the coffee machine, opening and closing the doors to the kitchen, which was

the mobile wifi router that was offered to us to take with us during the day was also a great touch

efficient air conditioning and wifi, modern / high tech style and very quiet neighbors, also each room has its

i like the bathroom and the wifi

wifi worked

) clean linen & towels fast & quick checkin process (all online) wifi

the bed, the shower, the breakfast, the gym

had to stand lurking by the door to the kitchen for 10 minutes to ask someone to take our order

absolutely great breakfast choices on terrace overlooking garden

a wonderful, modern hotel with excellent rooms, communal areas, pool, bars and restaurant.

pool was closed, so we were a bit disappointed as we booked the hotel partly to use the pool

fast wifi

clean simple rooms. good breakfast. friendly staff. good location.

the breakfast was very nice on the terrace every morning

the wifi was strong

great basic room with bathroom - good one for a short stay. fast wifi.

the laundry service was exceptional - i had several shirts, t-shirts and trousers to be dry-cleaned

beautiful style very homely nice touches all round food from room service exceptional.

the bed is good. and the laundry service is very good.

we did the laundry service and all of our items came back cleaned and pressed perfectly

staff were wonderful- full of vibrant,young, good looking kids

to reina sofia, prado, retiro, nice room, great bed, friendly staff, easy check in/out, okay wifi

was terrible, room service is contracted out, stone cold food delivered in jam jars 1

hotel located very close to train station and close to museums. very clean room. good wifi.

bed, great shower, great wifi

breakfast was phenomenal. very helpful staff. quiet room as requested. no problem with wifi.

the plaza was pumping with the cafe crowd and kids playing

very poor wifi strength which made planning and communicating difficult.

best wifi ever!!!!!!

up and down the stairs and through the corridors- breakfast was a nightmare - but really it was kids just being

the wifi was intermittent when trying to watch a film on my tablet

secure parking 24 hour check in and lovely clean and comfortable room

the breakfast was excelent and all the staff was very friendly

very helpful staff and great breakfast.

the buffet style breakfast was okay, nothing fancy. we walked 10 minutes to have dinner at

the breakfast and the friendly staff were great !!

the staff was amazing and super helpful. the breakfast was delicious.

the christmas night the barmen was absent in the lobby bar and the staff was rush serving easy overpriced drinks

has a bar and lounge to chill out

kitchen and security staff are very friendly and most of them have very good command of english

bar was poorly staffed with bar tender frequent absent from bar , on one occasion i gave up waiting

good location if you want to be on outskirts of city with free car parking but with convenient public transport

supermarket, sushi bar and metro station all within a few minutes walk so great for visiting madrid for the

the wifi was broken on arrival but was fixed during the stay.

room, parking, and breakfast: the staff are very nice people always open to help

free parking. close to tram station to access madrid

great location,lovely decor and a great breakfast selection

excellent rooms, delicious breakfast and dining and exceptional cleanliness

travelling with a pet is sometimes difficult, but being close to retiro is a huge plus

thought the bar prices were a bit ott.

superb breakfast, delicious tomato bread, friendly staff, great with kids.

the staff is very friendly and the kids were warmly welcomed as we checked-in

wifi was mediocre

lovely breakfast

unfortunately we had no time for breakfast

at night we also had a drink at the bar and the atmosphere was so relaxing

close the bar and restaurant friday to sunday

the gym wasn t a gym

mini bar fridge not working, shower broken support so you need to hold it with 1 hand

premium wifi was not premium at all (10mbps)

no bar or restaurant on friday and saturday

very little. an extra pillow perhaps, and more choice of beers at the bar !

the spa pool is beautiful and new, and so is the gym

i extended my stay and they allowed me early check in to my new room, and a late check out when i eventually

gorgeous indoor pool with steam, sauna, loungers all on ground floor with natural light

acess to the desk to do some work i had to complete wasn't possible. wifi was a bit slow.

metro station, laundry, supermarkets, restaurants near hotel

amazing gym which was a bonus

pool area was very clean and the sun loungers were very comfortable

they organised a take away breakfast as i was leaving early

my kids love it and definitely will stay again in the future

we enjoyed sitting in the pool after a day of exploring the city

the wifi was very good

glasses were dirty there was small hair on the bed, the pillow had yellow marks ac wasn't working wifi wasn't

very well located next to the metro. modern, new. good wifi.

no netflix no english channels wifi doesn t work on 5th floor

wifi was an issue

we could clearly and annoyingly hear when room service cleaning was being performed in other rooms or floors

wifi was slow

rooms were clean, wifi & ac worked well

clean, good staff, perfect location also the breakfast at the hotel was very ud83dude0a good!

there was no free tea or coffee in the morning and they do not offer a laundry service