services , the gym , the restaurant was closed for lunch and dinner.

gym. could be open 24/7

gym and pool was closed

room service was bad , no laundry, little bet far away

the pool and gym are closed due to covid but they did not mention in at the time of booking

missed the hotel bar for a drink

comfortable, nice staff, good breakfast and a small gym

no restaurant or bar facilities at the weekend

bad room service

no manned bar available for afternoon/evening drinks (at least not in august when we were there)

room is clean, bed is comfortable:) free private parking is a real plus

it was spotless, staff super friendly, excellent soft pillows and good continental breakfast

affordable nice hotel with free parking and free wifi at amazing room prices

secure parking was very good

the staff are all friendly and always helpful. wifi was very strong so we could work.

good breakfast and good privacy

the hotel has clean and comfortable rooms the best you have pool

super recommend the hotel, has clean and comfortable rooms and has pool

this can include food (the breakfast was the worst ever), but can include whatever you like (room magazine to

i love has pool and a nice decoration

pool was not open.

room and bathroom very clean staff helpful and friendly parking easy

parking is free, and the hotel s location is convenient for travellers with their own car - easy

excellent location, clean rooms, and friendly staff. the only problem was the weak wifi signal

there was a large parking area, and the rooms had excellent air conditioning

staff is very supportive, and the rooms were super clean and every day we had room service

concept of double stage lodgement with 3 rooms and small kitchen was interesting

it even had a small kitchen which of course we didn't need but lovely to have that option

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

having the restaurant and bar downstairs was so convenient and dinner was fantastic

breakfast is 5 per person and consists in a croissant with butter/jam and a coffee/orange juice

location and ev charger

wifi in the evenings was weak. no kettle in the room

comfortable bed casting service to the tv wifi is super near the metro station (7 min walking) 24/7 free coffee

welcoming, pet friendly with welcoming helpful staff

wifi - we had to glue our noses to the bedroom door to download anything in the first room

great breakfast and nice bar

2) the page of room service in english didn't work and the guy in reception said: it's not my problem, you must

breakfast was too expensive and the buffet was not as good as in other 4 star hotels

fantastic breakfast

the prices in the bar also very high and did not the quality

hotel has got it own parking lot

the room at the laundry door

also the bar has a small snack menu with pizzas etc

room service, has some improvements needed

breakfast ok with just a few options. good wifi and very nice staff.

needs refurbishment, they advertise gym but all machines are not functional

swimming pool which is very disappointing also

one of the main reasons i booked this place was because i thought it had a swimming pool only to be told

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

the wifi was broken on arrival but was fixed during the stay.

the location, breakfast and parking

the breakfast was good

breakfast was additionally paid but very good

short walk to the tram station and plenty of free parking

they don t offer room service, but i guess that is why the price is so wonderful.

poor wifi reception in the lobby area.

the hotel is advertised as having a bar and snack bar, it wasn't open during my stay

wifi, very unusual in hotels

a deal breaker as there are several restaurants nearby, but an onsite bar would have been great

the wifi is horrific, and the window is completely closed. no fresh air can enter into the room.

we had a great stay there the bar in the

good free wifi and room with enough power suplies for computer and charging devices

noisy room just above the bar in the evening and the breakfast room in the morning

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

cosy bar restaurant attached

good value, good size rooms, clean, wifi. car parking on site for 8 euros per day

reasonable wifi

decent wifi connection and signal good fruit selection at breakfast

tea making facilities in the room, no wifi in the room, red flashing lights above the bed

quiet room and reliable wifi, good choice for breakfast.

good speed of wifi

good location, free parking.

very attentive, very clean hotel, free underground parking, next door to train station and metro

great location with a mall and private parking hall with free ev charging

the snacks that came with the drinks we had at the bar were a small meal in themselves

there's gym and turkish bath included

the bedroom was very comfortable and room service was good

wifi didn t work for iphone users.

very far from madrid... very bad wifi.

great wifi, comfortable, good value for money, friendly staff

it didnt put off my stay, but i would of liked room service for breakfast.

no bar but had bittled beers

no real bar just machines, staff were great,

good wifi

the beers at the little bar was hot

wifi connection was none existence in my room

for 2 days, wifi was not working for most of the stay even though i mentioned before i came i need wifi and

wifi wasn t quite fast and kept slowing down randomly

there is on road parking in front of the hotel

wifi is good

breakfast, bedcom

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

wifi

breakfast was ok

bar and restaurant were closed, disappointing when you arrive late and need to eat

much in the immediate area although the food served in the bar was good and reasonably priced

quiet and peaceful location is very nice especially if you travel by car (it's great to have free parking)

do i start no help from reception no food no drinks bar no room service no breakfast in room even though these

the bar in the lobby was closed and the pricey vendo machines.

nice parking possibilities

very pet friendly

silly idiots parking so close to own car couldn't open door to get in

the courtesy of management due to a late check out i didn't fully comply

hotel, pet friendly besides breakfast when we needed to put our pet into the car to follow the hotel

would have liked to have had breakfast included.

pet friendly, staff very attentive, food available 24 hours, good breakfast.

good to be able to exercise our pet outside

they even let me take my small dogs into the bar area, a must during this heat

we had gluten free breakfast

wifi is very poor

great budget hotel with wifi and underground parking included.

breakfast, the room, the staff

not acceptable for 4* to be honest and for this price - not so good wifi

the late check out service was appreciated

how pet friendly they were. supplied our dog with a mattress,pillow, bowls and treats.

that i paid 400$ and the breakfast was not included

laundry pickup to early (around 6:30) and the driver is not very smooth.

super small lift. the gym is far from a decent state.

was great as i was working at the golf club near-by

female staff were very good as were the bar and restaurant staff

easy and cheap to get in center of town with bus and metro without driving and looking for pricey parking

really great breakfast! very clean rooms!

location, breakfast & bar, parking

restaurant & bar is very nice to drink and eat there

location, breakfast & bar, parking

good breakfast well valued for the price

the wifi has to be connected through a webpage, there was no ay to connect the tv to watch netflix or

came late for lunch, just arrived in madrid, and we were told that the kitchen was just about to close (not

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

thought that the wifi was very poor & the room was quite warm

wifi offered free was an unsecured network

my kids and i would wake up sweating

amenities such as cups, cutlery (knife, fork, and spoon), hotel slippers, cotton pads, and a laundry bag

wifi accessible only in hall, where was quite cold

i heard complaints about the wifi not great in the rooms from friends

the room service being once every two nights

have mini bar with two complementary water bottles on our arrival

room clean and spacious, air con and wifi worked

breakfast was :( and wifi was also ... :(

bar downstairs is not open

wifi conextion and specially, i disliked the fact that you have to access the wifi via social media

wifi was easy to access and whole hotel was clean

the room service was expensive and the waiter was rude.

great breakfast with different meats, fruits, cheeses, coffee and different breads

cafe was great for coffee and breakfast

lots of closet space large windows, fast wifi

lovely rooftop pool, bar and work areas

ordered room service it came in a bag with disposable cutlery

was extremely comfortable, the quality of the a/c was perfect, they had free laundry service, the breakfast

solid gym, cool rooftop pool, and bar

fantastic breakfast

the rooftop pool and bar are great and the whole place is really trendy and modern

what really stood out were the common areas, the rooftop, the gym, the co-working spaces, all beautifully

facilities are very thought through and allow anything from a good gym workout, a swim or lounge with a view

the hotel facilities are pretty cool and a good option if you wanna hang out by the pool or just have a drink

laundry facilities a big

no bar. but a lively bar down the street.

it s in such a good location next to the palace with a beautiful rooftop bar two doors down from it and a

bar was open

connected by a part of the hall way that could be closed off which was very convenient with small kids

toiletries were finished, we had to ask for them because they didn t replace them during the room service

apartment well equipped with a handy little kitchen with plates, bowls, a pot and pan

we enjoyed having the small kitchen even if we didn't use it too much

breakfast was nice, but ran out and they did not refill the station and had to ask for more hot

breakfast was varied. the hotel is close to main street: gran via. i really liked the hotel.

evening reception staff, gentleman on was not helpful when l tried to order room service

gym treadmill was broken and one reason for staying there was the gym

wifi reception.

drinks served by pleasant bar staff

breakfast was lovely because we could sit in the courtyard - absolutely heaven

no wifi service

wifi connection was not reliable.

wifi good

renovated, stylish, clean, fridge in the room, fast wifi, excellent location, friendly service, english speaking

wifi was very poor.

at night the bar is very popular so it can be quite lively - which i liked but some people might find a bit

i can't think of anything. faster wifi maybe? but really everything exceeded my expectations.

were perfect, the room was clean, modern, in a good state of repair with clean towels, strong wifi and

close to everything- staff were very helpful - bar prices very reasonable

nice bar and restaurant

literally fifty bars and restaurants on your doorstep but room was quiet

it was in the middle of major attractions, they welcomed my dog and my kids.

wifi and tv didn't work. limited restaurant facilities

they were very kind to allow us an early check in and as we had an early departure they also kindly allowed us

had a room with bunk beds for the kids

had a room with bunk beds for the kids

roof top terrace and spa amazing! beautiful views

reasonable wifi speed

best location and i arrive early morning and they gave me room clean and best room service

gym was poor, machines didn't work properly and convoluted system of having to get a key from

breakfast buffet was tasty and convenient

breakfast was

the room service food was amazing, limited, but still amazing

gym was a bit sparse, though functional. pool seemed a little small- but again functional.

internal pool under payment and with very limited time for kids (we booked the hotel because of the pool), and

was extremely unclear that use of the pool and gym would incur an addition charge, i have never heard of a hotel

room was excellent breakfast was superb location is second to none overall comfort was excellent cleanliness

the gym equipment inside the room took space for no reason.

gym was extremely small

the spa is great for a city hotel

wifi doesn t work properly in the rooms. also impossible to connect

the room was good. good airco good wifi

it is in front of the metro station moncloa and close to the bus station. it has a gym.

loved having the roof terrace and pool for when it got too hot

the breakfast was varied, with choice for healthier options

interconnecting rooms are great when travelling with kids- not when you're traveling by yourself, because it

the hotel has a great view at the pool

were technical issues with the tv in the kids room multiple times

the bed was uncomfortable, the pillows too high and the wifi in my room was not working well.

small fitness center. not a lot of choices for room service menu.

i came with 2 kids, we wanted to go to swimming pool, it was the reason we chose your hotel

, the breakfast, staff , room service, clean all the time

great locations just by the opera tube stop. lovely roof top pool and bar.

wifi speeds could have slightly been better, nothing much to complain about.

very friendly and helpful with directions and restaurant recommendations and they even prepared a breakfast pack

had booked hotel petit palace plaza mayor and it was a nightmare

ideal if you are travelling with your pet

the breakfast was really good and worth the extra 7 euros

wifi worked all the time

asked for an early check in but hotel said it depended on vavailability- not available when we arrived at 9 in

very close to the restaurant so at 7am in the morning you could hear everybody talking loudly, kids running

too many pillows anf poor tortilla in the breakfastud83eudd23

food at bar was not value for money.

that the mattress of the sofa bed were quite thin, therefore on the hard side - it was ok for my kids, as they

the bar and breakfast areas were divine, and the rooftop bar and pool were a lovely bonus

stuff was very nice, room always clean when we came back, respected our privacy and had great breakfast

suited are amazing , very tastefully done , the spa is fantastic and the rooftop pool and hot tub whilst cooler