the wifi was an added boost

room service was confusing, lack of menu, the ac didn't make a difference to the rooms temperature,

no parking.

parking is very restrictef

14th february for valentines night which was a friday and next day was a saturday and missed breakfast because we did not realise it was 7 till 9 just thought stopping at 9 on a weekend is a

free parking is amazing

wasn't room service

there was no telephone for room service, which was quite inconvenient

ich was our fault) went beyond our expectations and we were very grateful for their

no additional charges for laundry and bed all made up

ly 1 hour)

additional charge per day to use pool facilities

room service charges without saying there is a room service charge

food was absolutely amazing. room service , staff polite friendly

the spar the fitness suite the staff excellent

our room, great room

room service available

overall brilliant, room service very prompt housekeeping excellent

wifi reception was patchy in places away from the room we stayed in

the spa and pool were but the restaurant and bar were, we spent the evening after we arrived having a

friendly staff, very efficient bar staff, location, price easy check in an out

good morning full english breakfast - with porridge access to the village club meant the kids were occupied

precisely, that my son can attend only swimming pool, at least wrote that time is limited for kids

welcoming, the room was very tidy and the bed was very comfortable, the breakfast was lovely, the room service for our dinner was very good too

brilliant breakfast. everything was hot.

nice and the staff exceptional, rhys on reception was very helpful and the girl serving on the bar and then breakfast was very polite and

location close to bars restaurants and shops lovely clean room, breakfast was fabulous

was a shame the bar downstairs was closed but we just popped across to the sister hotel

only real gripe was that we couldnt use the bar for an hour in the evening as they had an event on

the lobby and the bar is a must visit for all guests

were a little bit disappointed with the breakfast

a proper bar would be an improvement

bed was indeed comfy, the bar downstairs was so convenient

no choice for breakfast, only continental

the hotel bar closed too early 4am

happy staff, great bar and food

good location good value lovely breakfast

were over for a golf competition

perfect location the village was just 5 minutes off the motorway, great breakfast before our journey on down to milford haven, our 3rd visit, will be booking for for a

location good for the golf

the breakfast was very good and the staff were very friendly and nothing was too much trouble

great breakfast, nice quiet room

excellent staff, very friendly. lovely breakfast

modern, home from home and very clean. wonderful breakfast. thank you !

always friendly and breakfast great.

nothing really. was a little noisy, but was a saturday night so the bar was heaving

we didn t get to spend much time in the bar as we were otherwise engaged but this was perfect for what we needed, we would definitely

free parking

location was ideal for our job location and parking was never an issue for our works van

and helpful, nothing was too much trouble, they helped us with places to go and the young bar man even helped me find a postcode and put it in my phone for me

perfect for the kids

only a small playground for kids to play on, breakfast wasn't very hot.

chap behind the bar was so friendly and gave fantastic service

ev charging on site was helpful

no one at reception and to go to the bar to get card for room

the gym was under refurb.

we didn t like the fact we had to take our room key to get a key for the swimming pool and gym when the gym was opposite our room

we had room service which was very quick and staff very helpful but the food was seriously lacking

the check in staff were great as well, explained the facilities and booked me into the gym, pool and dinner

wifi in the room was poor, very slow

staff were really helpful especially the bar staff and restaurant staff were really good i was at my brothers wedding only thing the staff

was visiting a member of my family who lives near the hotel diplomat, so i had a good spa swimming and reunion dinner very nice ud83dude0b

bar and restaurant staff were very helpful

at breakfast there were loads of options, it was all delicious and the staff were really attentive and

fantastic rooms and excellent breakfast and service especially julie in the restaurant

music in the bar area was really loud

unfortunately parking is tricky if car park is full, that s it!

good location, spacious room, satisfactory, convenient, wifi was great

arrived pritty late and the bar was very busy, however the owner still made time to book us in and not making us feel rushed

the wifi was slow at times.

easy parking wifi spacious & very comfortable rooms spacious bath/shower rooms excellent staff good food

information in the room on room service

spacious & very comfortable rooms spacious bath/shower rooms excellent staff good food amazing breakfast

as was our breakfast

food is amazing though, even given it s delivered with room service currently it was really nice quality and arrived warm

breakfast was lovely and well organised

excellent breakfast included in the price and the staff serving were really friendly and helpful we had an

we had lunch and breakfast there and the quality was exceptional

good food and drink in the pub at dinner and breakfast

the food was excellent both breakfast, lunch, diner

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

were very friendly and helpful , room was spacious and had all you need location was great and parking is safe on site we had 2 motorcycles

we were both impressed with our breakfast and we had an evening meal there which was a delicious roast

great location quiet location free on site parking

the bar had lits of choices of beer and gin

included breakfast was really nice and tasty

was clean and comfortable, bar was warm and cosy on cold evening, good selection of drinks

not a massive problem as the bar the next room over

the warm friendly service & relaxed bar area.

friendly, welcoming staff - large bar areas sectioned with quieter areas and comfy seating

the wellington was a gem in wales. fresh lobby & bar to relax in. great breakfast.

wifi don't work in room only main hotel part

room service swift and efficient

everything, easy parking, check in was quick

the food quality was good at dinner, the waiter did not appear to know what was included in the kids menu

no information in room about hotel, no breakfast starting and ending time, no wifi password

were so lovely and friendly, accommodated late check out for me

a lot of kids running around without parental control.

room above had numerous kids staying

perfect and kids option

view from room , room service , good breakfast choices.

service and breakfast

the breakfast had a good range of hot and cold choices

breakfast and bar area looked really smart, but we didn t use it

we were attending a wedding in the city and asked for early check in, if possible to allow us to get ready

clean, comfortable, good wifi

my kids being with us

kids toys on staircase and playing on the stairs

value room service

the wifi was patchy and unreliable.

not just the kids

lots of loud partygoers shouting and screaming which wasn't ideal when trying to get two young kids off to sleep

kids had no access to the pool before 9am , we were not told this when we checked in

facilities, lovely pool and kid friendly

we can recommend the pool, jacuzzi, sauna and steam room; and the gym has everything you need

it has a lovely bar and the breakfast was tasty plenty of choice

and also that i asked for early check in and this was not even considered, it was as if i did not ask for it

so having a nice bathroom and good wifi are bonuses, but they are not going to affect my ability to sleep and whether i can stand up

was very helpful and fully explained issues with the car parking and even offered a complimentary late check out

helpful staff, late check out, quiet room, great location, comfy bed and bathroom

free tea and coffee in the bar area

no room service not a great welcome

we got back from the concert the bar was cashed up so could only use a card for drinks

staff allowed an early check in which helped us out.

the polish bar man is amazing and always remembers us when we return

able to accommodate an early check in for us (four 60+ year old ladies) which was appreciated (+) messaged ahead to say we wanted early check in and this was ready when we arrived (+)excellent staff, great room,early check in, lovely breakfast (+)car parking space and early check in without additional charge. (-)early check in requested but not ready on arrival - arrived shortly after 2pm (-)to late check in time and you are charged 10 for early check in which is only an hour earlier than normal check (+)nice clean rooms. big comfortable bed. staff were lovely. easy check in and early check in. (-)so miserable and didn t inform us of breakfast times or check out we had to ask bout carparking early check in which i pre arranged he didn t even give me a receipt when i paid the bill not

oid the brie ciabatta but pizza was

the wifi could be better

could connect to wifi but not get on internet, even after doing the sign-on part

room service was great, nice food and speedy delivery

lovely clean room, nice breakfast and great location

modern hotel in central location excellent breakfast on site made our overnight stay in cardiff super easy and convenient the contemporary

breakfast could have been hotter

room overlooked the railway line so the kids enjoyed watching the trains but the glazing was fab and we weren't bothered by any noise

breakfast was good value for money

restaurant staff were inefficient. there were kids running on my floor until after 1.00am.

the room service was also delicious

i had friends visit this one time and they were exposed to the sight of all my laundry

the rain!!! a more secure wifi connection would be preferable

the room was clean and room service was very prompt, even when we asked to change the time for our breakfast order in the