plenty of screaming kids, tourists, sightseers, so if after a quiet stay then best stay in cabins or avoid busy

they charged extra for mini bar that was not good

upon contact with reception, person questioned why we would need sofa bed as usually people put kids in bed

was strange that there was no actual bar at the hotel (only pokies and restaurant)

plenty of parking

hot water ran out. wifi was slow.

the room was easily accessible and perfect car parking

handy clean plenty of parking

my only regret was not having a few more days to experience the golf course and the other facilities

pool gym restaurant and golf course all lovely

location and surrounds .lockable garage. spa bath

a private garage was a delight, a restaurant and bistro on the grounds, playgrounds, golf course, tennis courts

no pool access while we were there

comfy beds, bickies with the tea coffee, comfy pillows, plenty of parking,

great new rooms with mini kitchen

wifi worked well

after getting to room there was no wifi details and on one coffee cup as well as wine glass

wifi was a bit hit and miss as far as streaming to tv

oh and the wifi was hard to navigate

breakfast buffet was ova priced for what was available & cooked food was ova cooked and not

the layout of breakfast buffet for the price and charging extra on top for barista coffees

better wifi connection

room service was great, really nice food

- the so-called studio room did not have a proper kitchenette only a microwave and a mini fridge, like in

accommodation was nice. staff friendly. was able to use laundry facilities for free.

suite was large so lots of room for the kids to play

in the outskirts of melbourne, free parking

wasn t friendly and seemed like an effort to attend the desk ,didn t advise anything ie: wifi code or where

a toaster would have been handy in the kitchenette.

staff were mostly friendly, bed was comfortable, wifi included, heating.

room service not so good

this would make checking in problematic for anyone travelling solo with kids, or who feel uncomfortable in a

holding fee, if paid in cash needs to be picked up from venue bar before 6am or after 10am, as no staff available

had very reasonable parking and free shuttle to the airport and they were very friendly and helpful and the

rooms were great, comfy bed, kitchen was equipped with everything

comfortable, clean, convenient laundry

it also has pool, bbq and laundry

in a small modern unit with balcony, living area, kitchen and en-,suite bathroom

comfortable bed good pool

not be utilised as my flight was early in the morning and no packed breakfast can be supported as kitchen is

from the shuttle driver, to reception staff to the staff waiting in the kitchen - unbelieve

the sound of kids yelling in the room next door. you could hear everything

provided shower chair on request cheery restaurant staff shuttle v convenient

check web and said hotel had paid laundry, but asked for detergent and reception said no washing/drying facilties

free wifi only in the foyer!

didn't have breakfast - left early. great value for money and excellently location

wifi was down but once staff were informed they had the engineer down within an hour to fix

breakfast bar looked good, toaster & bread, cereals, coffee machine

the spa was closed.

the room was big, comfy beds, clean room and tge breakfast was good.

kids didn't like the fruit infused water

rooms are spacious with every comfort including room service

super comfortable room, we enjoyed room service, and the gym plus pool / sauna area is very nice

would like free wifi

the lack of kitchen facilities

loved it happy parents happy kids ud83dudc93

free shuttle, wifi, close to airport, big room

the kids in the room up above sounded like a heard of elephants

close to airport. good shuttle service if arranged. clean room. good wifi. friendly staff.

amazing free wifi

the room service breakfast was delicious too

wifi was a bit slow.

close to airport, free shuttle, simple lodging, 2 bedroom small but good for 2 adults 2 kids

wifi was erratic and at times hard to connect to.

spacious room and good lighting and wifi in the room

rooms were clean, neat and tidy plenty parking plenty of food locations near by to buy food child friendly

the staff were great, with off-street parking.

room service was every 2nd day due to the current covid-19 situation which was fine

gym pool and sauna i was

good breakfast

didn t clear room service trays from the floor in a timely way on sunday morning (i arrived at midnight and

room service food was delicious

free shuttle is provided, which is convenient when having heavy luggage

thought the price of breakfast was a little expensive

beautiful room and was so grateful for the upgrade. loved having a swim in the indoor pool.

from laundry directly below room moving carts about then engine running on truck whilst it was loaded

the facilities eg gym, sauna, swimming pool

online concierge was tricky, and you couldn t get the wifi password without internet, so i recommend you ask

good value for money and handy location safe and close car parking, helpful friendly staff

hotel provides platters and bar tab for funeral wakes

accommodation parking was a bit of fist in first serve

wifi didn't work that well

good off street parking

interrupted wifi

affordable and close to where we needed to be fantastic continental breakfast

28$ airport shuttle service (2 people) liked that they have laundry detergent to give guests

smelly laundry room and kitchenette area very mucky and smelly

kids screaming up and down the hall til late

only drawback was the spa wasn't hot enough, in fact it wasn't hot at all so i didn't use it although i wanted

everything we needed including a really good guest laundry room much needed fir travellers

great buffett food and awesome swimming pool to relax in

we enjoyed the breakfast - the kitchen staff were very nice

kids loved the pool rooms was great and great service to the airport

may need a better wifi

spa was lovely

secure gated parking

the ability to receive room service for my meals, and the staff were very accomodating.

the rooms are upstairs with parking underneath

staff were amazing and very helpful, the hotel had great meals, and a fabulous kids area to keep them entertained

to hotel bistro and ample parking for vans trucks and cars plus a packed muesli breakfast in bar fridge a lovely

great hotel,clean,comfortable,good food and safe parking with heaps of room for trucks

wifi

games room and playground for kids

use a gate at the top of stair case in the room to make it safer for little kids like we had

the galley kitchen but it served our purpose for the one night.

easy to access the airport and long term parking

wifi

tho it was only one night,my kids and i enjoyed our stay and location was the best

very good staff, good breakfast, pool and gym, and also the shuttle to the airport

mini bar prices

bathroom in the swimming pool was not clean.

next time we hope to have more time using the spa and gym all looks so ud83dudc4d good, so thank you

staff amazing! breakfast delicious!

parking on the upper level was a bit tedious but no great drama

well appointed rooms, ample parking and nice and clean

accommodation consisted of a traditional room with a king size bed and a kitchenette, another room with3 single

bed, clean and it had a great little kitchenette

it was a little uncomfortable having to use the bathroom, tv and kitchen facilities which are all in the studio

staying here as it s close to the airport, always stay here before a flight, great food and bar and pokies

free wifi

screaming yelling and carrying on, loud music, thumping throughout the evening of people dancing, kids running

close to airport for early flight. play area for kids in the bar.

very soft bed we loved it room was good ,bath needs a resurface but it was clean parking was i bit hectic,it

wifi was not working

no teatowel, detergent or dishcloth in kitchenette, when requested we were given a bathroom towel

taps dripping in the kitchen and toilet constantly

it has free parking

amazing staff and lots of parking

located close to melbourne airport and the complimentary shuttle to and from the airport was fantastic

enough milk in the bar fridge in the rooms

the rooms are well appointed, generously sized with great beds, free wifi, etc the meal in the informal dining

the rooms are great extreamly comfy the gym is great the staff are very helpful

shuttle ends at 10pm

of staff, great food, location to watergardens shopping centre where i was working, good parking, quiet,

variety in venues at the property eg bar & restaurants

sports bar and restaurant had some wonderful food

lovely rooms and free parking while away on holidays. close to the airport.

the laundry was excellent

everything was clean and location was handy for parking big truck, shops across the road.

excellent car parking available

as a suggestion, adding a microwave oven and providing wifi to guest would be perfect.

perfect location, close to busy beaver airport parking to break the journey for the next day travel north along

wifi poor in rooms. kids had to sit outside to use it.

parking, free wifi, comfy bed, spacious living, dining & kitchen

wifi is terrible.

wifi and the fact that they charge a bond - even after i have stayed several times.

room had everything and didn't have staff knocking on doors brilliant great wifi awesome

there is no hook to hang up your hand towel close the the basin in the bathroom and kitchen

city and old prison, the restaurant and cafes within 3 minutes walking, the bars, the pool, the gym

the rooms were lovely & spacious, the beds were so comfortable, the breakfast was amazing, the pool was awesome

lovely room with kitchen facilities, quiet at night

facilities are average, gym and pool.

ambience, hospitality, rooms, facilities, pool (beautiful and peaceful), food at the wine bar (10/10), nearby

the laundry was also not very clean or looked after

they have a beautiful pool

i got to do laundry each night and had a swim when it was hot

style motor inn with plenty of parking (for a small car, not large)

poor wifi.

parking, wi-fi, breakfast, and tea and coffee in room, very hard to get in hotels these

general matainence a little behnd such as gadden/pool maintainence and carpet cleaning

enjoyed the pool and helpful staff

the spa room was very comfortable and relaxing. good breakfast. ample parking

free car parking convenient location comfy beds

clean & comfortable, easy to find on the main road good kitchenette so we self catered good value for

if staying longer, i would stay at an apartment with a kitchen

awesome value, good room for family, free parking, friendly welcoming and helpful staff

rooms are clean and accommodate for basic kitchen items eg bar fridge, kettle and toaster equipped with coffee

fast wifi and good hot

the extra touches of complimentary bottled water and a complimentary drink in the bar downstairs were great

friendly staff, 2 free drinks and 10% off food at the bar downstairs, great location right next to a train

hassle free wifi and room service

would like larger or separate rooms for kids.

comphy bed and room service if you wanted it

the beds were so hard myself and kids all had bad sore backs and didn't sleep much from them, if you wouldn't

hard beds hard pillows mould in shower poor mini bar selection

i love the firm mattress and large room with little kitchen facilities. staffs are helpful.

my wifi left her album and mobile phone in the room and had it delivered to me while we were attending

love that it s convenient to take public transport if you want to, and there s so much parking if you have

wifi connection was easy

feel parking for people staying the night was really that safe when leaving early morning as the

probably some secure parking

no bowls for kids to make breakfast so not practice for family

the apartment room also had a fully functioning kitchen

the rooms are super comfy took full advantage of the giant spa bath in the living room

parking bays made parking / movement difficult up near unit 17 when those parking perpendicular

and cosy room with spacious bathroom and toilet and free parking

room had a bad smell when we first walked in + bed was a tad hard. vehicle parking was tight

room service, broken lights and door needed maintenance as wouldn t open from bathroom

free parking directly in front of room

wifi / internet basically did not work

parking was tricky but okay

reasonable size, helpful brochures inside of office, comfy beds, staying overnight has basic kitchen items,

great location, with on-site parking. staff are very helpful.

sports bar bistro food is the worst it's been since westwaters opened

bit slack on room service.

spacious, close to amenities and beautiful pool and spa

the rooms are quite large and spacious

very comfortable room, good gym facility, good dining options

when i went there i was given room on 3rd level so had to go down again and again to warm up kids food and milk

close to tram line, zoo etc. access to a laundry.

the stench of bleach coming from the bathroom totally over powering, and the rubbish and laundry trollies in

also would of been good if the pool was an indoor pool or they had a spa bath room

no wifi access

comfortable room clean good bar restaraunt close to flemington race course across the road from woolworths

good parking (not undercover though) and good access to the room

parking was very easy and free in open-air car park

not much. internet didn't work.. free wifi but no internet on tv. couldn't watch you tube.

needs a better wifi needs to be improved as it was a bit hard for some things

a simple continental breakfast bar ie oj, cereal, toast & condiments even for a small fee

extras like laundry and kitchen available - tea and coffee provided which is a nice touch

the meals and service at the bar downstairs was great too

space, the bar downstairs, the comfort, great value, obviously it s not a hotel

bar below

there was a kitchen in the room and a washing/drying machine

location in collingwood, hotel is brand new, great facilities - including gym and rooftop pool with a fantastic

wifi didn't work very well. other than that, my stay was perfect

there is also a pool and gym and the staff are pleasant and nothing is too much trouble

connecting iphones to the free wifi is far too complicated.

clean and comfortable room with free wifi and on site parking for a small fee

guest laundry

location, good breakfast. 24h reception. self service laundry room

it was pretty quiet at night bed was comfortable and i had a spa which was great as i came for a

hotel, lovely pool for a refreshing dip after our 2 hour travel time, great spa in our very clean and comfortable

parking is easy to access

the bar downstairs was really nice too with great

use of laundry facilities was also available to us and on site kitchen facilities

really appreciated access to the laundry

value for money. hotel restaurant and bar are beautifully decorated

breakfast was very good. location was good.

breakfast was incredible - our booking came with the continental and hot food package

good continental breakfast

the breakfast was delicious and the staff were very polite and friendly

breakfast was repetitive after we had it for six days

wi-fi, gym, room too small with little space for clothing, etc.

walls could hear everything even the person next door flushing and kids in hallway needs block out

would have been great to have a bowl for young kids cereal before we went out for breakfast (as they wake up

they were to separate rooms intirely with no ajoining door so dad had to sleep in one room with 2 kids and me

laundry facilities and kitchen on ground floor

wifi did not work. very disappointing.

could have done with a handrail to get in and out of the pool

weak wifi connection

i had a little garden overlooking the pool which was delightful

i needed to attend a zoom meeting during my stay and was very pleased that the wifi was up to the task

there is an in-house gym, laundry room, dining area, and on-site parking

the hotel laundry facilities are free to guests as long as they are not being used by the housekeeping staff,

and reasonably well-equipped gym

their wine bar is an absolute delight and quickly became our favorite spot to unwind after exploring melbourne

they upgraded our room for us, they lay petals on the bed, they gave us complimentary chocolates

good location and value for money, very comfortable beds, very clean room and bonus free wifi daily

i like the communal kitchen area

n laundry closes early

i liked the free wifi

layout of the rooms and the access to the laundry and kitchen was great but also having the opportunity the

staff at the bar were very friendly and helpful

info about wifi wasn t readily available

room design was clever with lovely touches like a black 50s style smeg bar fridge with complimentary beer &

laundry machine on level 2 was nice to have access to

also, there was an option for room service but it wasn't available any night i was there, so that was a bit

bed comfortable and room was clean. wifi was good. location is good.

wifi did not work in my room for the entirety of the stay.

wifi was a bit in and off

body soap, small bar soap, shampoo, a hairdryer, an extra toilet roll, tissues, a tv, free wifi, a full-length

no breakfast, gym or swim pool and wifi always reconnecting and need to sign up

great location free city trams very quite and near shops also laundry facilities

the mini self contained kitchen, very convienient to the time frame i stayed.

there is also a mini kitchen and window ventilation which is very convenient

room service could have been better!

other than the gym and the rather uncomfortable fold out sofa bed it was perfect

great location, nice little bar downstairs and friendly staff.

great little gym too, friendly staff, and nice big kitchen facilities

towels or water in the gym, or anything to clean the equipment with after use - this could be better

they also have a laundry room and a gym

shopping & cafes - trams) - our second 3night stay - spacious quality fixtures & fittings - full kitchen fit

free wifi at the property also

pet friendly staff were fantastic had every thing for your stay

gym is a bit pokey.

lighting in the bathrooms, power points in the bedside tables, proper clothes hangers and private laundry

facilities are good also for the longer stay with laundry; kitchen and kitchenettes on each floor

finally, the kitchen - just wow

wifi was perfect

as i worry about sharing cups and kitchen space with public (covid and other bugs going around)

self catering, laundry facilities, free use of bicycles,

really enjoyed the rapid room service alongside the spacious yet affordable living arrangements

the gym was very simple...but anyway good to have one.

having a kitchenette helps to save some money on coffees and making breakfast or other meals if you want to

frills like pools and gym but very good value for money and excellent bed, staff delightful

since the rooms are small, always go for rooms with a kitchenette

the wifi code provided did not work.

own apartment with facilities to cook,do your own laundry, reliable wifi

room service for five days, (had to pay extra if wanted it) had to ask for clean towels and tea

better wifi connection

the kitchen was well equipped, the bathroom was clean and the staff were lovely.

pool and spa area, great room and lovely staff, very welcoming and happy to help if any assistance is

very pleasantly surprised with the spacious room and swimming pool.

at this point without a sim or even a wifi password the security guy refused to give us, we were waiting for

no room service

great, room had everything you need - although i could not find the wifi password, but that's probably on me

i believed it was an apartment room with kitchenette/ basic cooking facilities. it is not.

coin laundry downstairs is so

the laundry was useful for the length i was there

not connecting they are just right next to each other, so i would not feel safe having my kids in completely

the gym was small, not a big deal

modern, well appointed,and great location. friendly staff and well equiped gym and pool.

the bar area and restaurant at the front of the hotel was a warm and welcoming space

kitchen area was tiny and appliances hard to use due to shortness of cords.

the spa and pool were an oasis, exceptionally clean and luxurious

appointments, welcoming and helpful staff, good breakfast setup, excellent and clean indoor pool, nice 24 hour

pool is quite enclosed next to the gym so the gym had an outside window however there was only one other person

bar quiet and staff good restaurant adequate

dressing gowns and slippers for going to and from the pool

we enjoyed our stay and the kids loved it and really loved getting room service which was great value for money

location, good facilities such as the pool and small gym and a nice welcome with a glass of bubbly when you

the room wifi was good, although it seems to become a bit tricky if you turn the tv to plug your laptop in

friendly helpful staff as always. pete the bar manager is a champion.

no laundry, only laundry service which is too expensive

no pool for kids

the wifi didn t work that well.

there was no child proof lock or a lock higher up to stop the kids from opening the door

have stayed at a lot of apartments in melboune this is the worst by far, wifi unusable bedrooms so small cot

no laundry appliances in room

room was clean and kitchen was good

plus people running up and down stairs all night not a safe place to stay if you have kids

secure, felt safe, off street secure parking included, great value, walking distance to medical appointments,

clean and kitchen well-equipped

great location, excellent parking

own facilities like kitchen and lounge area

parking great too

free wifi. good breakfast at reasonable cost.

room was really close to a laundry room and it was really noisy and uncomfortable to have a good sleep and even

very clean .staff were great .room service was prompt and lovley

the room service was nice after a very long day too

room service is quick too

very satisfied and great location, fast wifi and very clean bathroom

only area of improvement for me would be the room service

the kitchen nook has a microwave, kettle, sink, induction cooker, wok, crockery, cutlery and wine

free wifi

no laundry facilities that we could find

a car park but none reserved by hotel; studio apartment wad a very small room with a modest kitchen on the other

shower's pipes screamed quite a bit and water seeps out of the base of the hot water tap to the kitchen sink

very nice pool (although still freezing on a hot day)

location was easy, and the pool was surprisingly warm as the design stopped the wind

location, pool

the gym needs dumbbells.

the view was amazing very well equipped kitchen good breakfast

everything! room, bed, gym, clean

friendly staff, impressive facilities in the room, all the way to a laundry machine

i have everything in the unit, bathroom, kitchen, and bathroom plus balcony with a great view of the city

was fantastic this time around,great to see them working with local businesses for room service

the two room set up was fab so the kids and we had our own space but we re still together

the wifi worked well as did the streaming services on the tv

also there was a weird video in the hotel lift that would be freaky if you had kids

the bed was comfy.nice little kitchen

pool was quiet but

overnight room service wasn t available as advertised

difficulty connecting to free wifi

it was hot weather when we were there so makes sense, but lots of kids jumping in and splashing

ideal location. rooftop pool is lovely. comfortable and clean room.

the breakfast bar was very poorly organised

room had everything you could need- comfy, spacious, fast wifi, conducive to online gaming.

not connect laptop to wifi

clean, good facilities, good wifi, comfortable, great location and friendly staff.

the breakfast is amazing and the 24 hour room service (although dangerous to order hot chips at 2 in the morning

even having a board games bar across the street is awesome

wifi was down when doing my checkins on arrival

friendly and helpful staff. well maintained premises excellent breakfast to start a busy day

would be better if they could have sanity amenities like toothpaste and toothbrush, small kitchen counter in

the breakfast buffet was especially better, and i really enjoyed the selection

we loved the 24 hour gym and sauna and the in-room menu which included vegan options for my partner was excellent

the continental breakfast was fantastic

no spa love a bubbling spa

great hotel with very good staff. loved the coffee/ bar place downstairs

pool area during weekend, kids running around low elevator capacity during peak hour why give impression of dark

balcony was off the 2nd bedroom, in our case a kids room which seems silly

gum and each time we ask clean the room didn t clean properly either missing towel or forget laundry or washing

plus high ceilings, balcony & windows that open to enjoy the sea breeze, practical working mini kitchen with

excellent apartment, laundry, kitchen, walk in shower and separate bedroom.

full kitchen facilities so we were able to cook our own meals

wifi was terrible

would be better if we rented 2 bathroom since we re traveling with our adult kids

gym had no window views

a kitchen and lots of space

self laundry was a bit chaotic.

to use the wifi or google chrome

we had the buffet breakfast, which had a great selection, and the coffee was delicious

lastly, i was really looking forward to the gym the hotel provided, however it did feel quite small and being

my husband had been in the bar prior to my arrival

location, check in was super easy, comfy rooms, breakfast was amazing too

room was right near the stairs, and it is a high traffic area, and a lot of little kids making a lot of noise

i couldn't complain about anything except the shower over the spa bath, and that was fault.

dirty laundry at the back door leading to the car park

spa is very good and park view was amazing

patient bc i make extensions at the last minute or accidentally sleep until checkout), fast wifi, pet friendly

i loved my breakfast and the room service was

comfortable, great bar and perfect choice for a couple of nights in the

the downside is the wifi connection is a bit unstable

us with a seperate modem for internet because our work laptops couldn t connect to the usual wifi for security

i loved my breakfast and the room service was

buffet breakfast but cooked breakfast dishes cold unless just out of kitchen

didn't get any room service but not a big deal!

no free wifi. lifts were a bit cantankerous.

i had to go downstairs to get the wifi password - in my experience hotels leave this on the bedside table

no room service

great breakfast included in our booking. great location for shopping, food & entertainment

location excellent. gym, pool and room high standard.

wifi should be free as most hotels now have free wifi for guests

from brianna who went above and beyond for my partner and i, giving us 2 free drinks at the bar for our anniversary

great wifi and the room was huge

was quite a spacious stay, had all the facilities you needed in the apartment and the pool/gym was a bonus

cutlery and kitchen utensil were also

pool, spa and sauna were great

the pool was also nice

wardrobes could be provided with more compartments(especially for family with kids)

wifi didn t work on first night when we had planned a night in the hotel watching movies

it was all good. spa could be warmer

got room service, we ordered dessert, it was so expensive and we couldn't eat it as it was terrible

nothing like the picture on website. no wifi in the rooms. too expensive

location, friendly staff, fantastic buffet breakfast and kids loved the pool

on the roof top there is a kitchen available to use

they have a rooftop kitchen where you can cook

the kitchen was everything we needed

could use more tea towels in the kitchen and wifi not great.

a mini fridge, tv, kettle, free wifi and a small portable heater, the amenities provided makes the price worthwhile