wifi is sometimes a bit tricky. breakfast staff were unpleasant.

would appreciate a shower cap being provided and i would have liked to see a treadmill in the gym

having to pay for parking on top of a quite expensive room is ridiculous.

a great place to eat dinner with plenty of options including room service from the republic tavern which is

perfect for what i needed. breakfast was beautiful with great variety of fresh options.

had free wifi but didnt work

the kitchen was to small and didn t have much but it was alright

i like the car park it's easy for parking

it s a shame the sports bar wasn t open

cleanliness was very good and the staff were very helpful and very nice parking was

d love some vegan options for dinner to be on the menu but the kitchen does cater so it s not a complaint

great parking, terrific location and good value

games room and playground for kids

old bathroom old kitchen

to hotel bistro and ample parking for vans trucks and cars plus a packed muesli breakfast in bar fridge a lovely

between 2 families with small kids, so quite noisy

to stay but now it s slowly becoming a homeless shelter i m often stuck listening to either kids running

well equipped kitchen area with enough plates,bowls, utensils etc

wifi was good, pretty decent

nice, clean and spacious room with good kitchen facilities

also loved that the hotel was attached to a pub, which made it a great option for dinner with our kids after a

we couldn't find the wifi password

room it was great to have the extra space 3 king size beds bath for the kids washing machine huge kitchen table

suite was large so lots of room for the kids to play

especially the front house reception lady the bar ladies in the bistro, waitress s for our private function

car parking was very easy

friendly staff. off road parking.

parking right outside the room, comfy pillows and beds, good location

would be great (shower curtains are a no no), lamps by bed needed, fridge dodgy and could not get wifi

parking close to rooms was awkward to get into some parks and a ute and trailer took up most of the

free wifi only in communal area which was blocked off when i arrived

access to motorway to airport - 10 minute drive guest laundry facilities guest kitchen: bench, hot-plate,

did not have breakfast

smelly laundry room and kitchenette area very mucky and smelly

wifi only at reception

customer, it says children stay free in hotel policy but on reception staff did not allow me with kids and said

the wifi was excellent

i would have loved a restaurant or room service though

spa baths was great. beds comfy, security parking and relatively quiet being on a main road.

safe parking

bed was comfy, kitchen fit out is relatively new. family room very spacious.

it has free parking

the bathroom was full of mould, there was mould in the kitchen and the room set up as the kitchen didn

wifi connection was patchy

location to la trobe uni and free parking

taps and constant running toilet, overflowing rubbish bins around the property, pool area filthy, laundry full

all good, but wifi did not work in the room i was in as it was far from the office.

great spot and easy to get to. parking on site was helpful. clean and comfortable rooms.

the pool is always clean and ready to jump into!!

good location, decent price, beautiful pool, i liked how there was a laundry room

it also meant that there were no extra parking costs to add on

the kitchen staff deserve great plaudits for their food, the wine list could probably do with a revamp

from the shuttle driver, to reception staff to the staff waiting in the kitchen - unbelieve

noticed a gym and would have used the pool if there during the day

24 hr check in & free shuttle bus

i liked the proximity to the northern golf club, it was easy to get to.

great kitchen

facilities are great also, including bbq area, recreation room, laundry facilities & free parking on site

very comfortable room and the kitchenette was handy for making breakfast the next day

free parking and free wifi

small thing that i noticed is your have to walk through the very quiet bar to go to the pool and once your out

room service in terms of clean towels and a freshen up of the room

my only beef was that the wifi was not complementary this is most unusual nowadays and

if there was one negative or blimp on the hotel it would be the small format and layout of the gymnasium

didn t realise there were laundry facilities in the apartment, and when we asked about laundry options were

she immediately swapped my room at no extra charge to s spa suite

had a spa room and found that the bed was soooo comfy

hospitality, location and free parking

enjoyed the pool and helpful staff

where friendly and welcoming, the motel was clean and beds comfortable i got upgraded to a spa room which was

didn t use any of the facilities (pool, spa, bar, dining) as we got in late and left early but the pool/spa

lovely bar area and great food in the restaurant

quickly rooms are clean and comfortable staff are always friendly, professional and welcoming bar is reasonable

the spa and location, always a pleasure staying there

shuttle makes it super easy to get in or out of the airport

was comfy everything we needed for the night and close to easy airport parking where we leave our

bed was very comfy, bathroom was gorgeous and we were able to get a parking space

easy to access the airport and long term parking

the galley kitchen but it served our purpose for the one night.

next to major road, no kitchen ewuipment, over priced for what it is

clean, good food, cool gym and pool on the top floor and excellent staff

hotel staff were vey friendly and the pool and spa was awsome

really enjoyed the spa bath as well

very good breakfast. comfortable bed. good location to get to the airport.

room service e was great a s quick to deliver as we were flying internationally early

close to airport for early flight. play area for kids in the bar.

very close to where our kids live

great comfy bed. plenty of parking and fast check in.

plenty of parking

to airport and off site airport parking

for the early check in, free airport shuttle and room service

convenience to airport. laundry facilities. clean neat rooms.

room was very spacious. kitchen was complete

has room service and the main meals was amazing

wifi did not seem so good

- we were at room 141, it has a large kitchen facility and a big fridge which was good however, the signs said

lovely staff, quiet motel, secure parking

a biggie but the shower temperature was a little challenging to control but the kids enjoyed the different lights

great parking great wifi very comfy bed

great laundry facility a huge plus

room is very congested. not good for family with kids.

poor wifi that didn't work!

close proximity to the airport cleanliness breakfast comfortable bed

i didn't have time to check out breakfast

we left early so we did not have breakfast convenient, cost and my kids loved the cabin layout

customer service, modern clean building, good restaurant and convenient location with free shuttle to and from

it would have been better if the restaurant was open or there was room service.

the free shuttle to airport is only once per hour.

we enjoyed the gym and had a delicious breakfast in the restaurant

only thing i can fault is that we had our family stay 3 kids and 2 adults and there was only one lot of bathroom

super comfy and amazing breakfast

room was a good size with a little kitchen

the wifi worked

having the laundry service is an added bonus

airports shuttle was awesome! laundry room was clean!

they charged extra for mini bar that was not good

upon contact with reception, person questioned why we would need sofa bed as usually people put kids in bed

plenty of screaming kids, tourists, sightseers, so if after a quiet stay then best stay in cabins or avoid busy

breakfast varied and fresh

staff both on reception and at breakfast were very efficient and helpful

bed, fast wifi, large room, clean bathroom, friendly staff, great location

needs a kitchen

view of the planes taking off and arriving was as relaxing as the pool, spa, sauna, steam room, gym, and cafe

proximity to airport. comfy bed. delicious buffet breakfast. friendly staff

didn t clear room service trays from the floor in a timely way on sunday morning (i arrived at midnight and

having to pay a fee to use the pool.

it was quite troublesome for me who using international wifi, so i need to call using international call

room service food was delicious

staff were very friendly & extremely helpful, facilities were awesome, especially indoor heated pool

slight walk to the hotel from the airport but nothing crazy, they do have a shuttle but we didnt use it

thought the price of breakfast was a little expensive

great location handy shuttle bus no stress about parking fantastic food and service

the kids loved the room service pizza

the beds are comfy, the kitchen works for those who want to cook, the pieces of furniture are just right and

there is no cuttery in the kitchen

i am not sure that there was a common kitchen for us to cook for ourselves.

lack of a proper kitchenette, the kettle, coffee and teas were stored inside a shelf

the heating was wonderful, great tv and wifi

clean, comfortable, good room service

friendly staff, 2 free drinks and 10% off food at the bar downstairs, great location right next to a train

comphy bed and room service if you wanted it

bar is right downstairs so i believe it would get very noisy on weekends, however we stayed during

place was well maintained and the room service lady was very helpful

whilst there was a bar at the hotel, it wasn t open during our stay

easy parking, friendly helpful staff, comfy beds, easy access to the yarra valley

convenient location in eltham, good wifi, comfortable room, helpful check in

lovely motel to stay, spa bath in room, great shower, comfy beds

rooms may be getting a little dated. could not access guest laundry.

room was very modern and spacious with full kitchen and laundry facilities

laundry, kitchen utensils and cookwear etc

free laundry detergent to use in the in room washing machine/dryer

the apartment was beautiful , tastefully decorated with a very comfortable bed , well equipped kitchen

and well equipped apartment with a really good bar downstairs (with a great daily happy hour)

the car park was a bit small was a bit tricky to get out of but there is parking on the street

said there was a laundry and wasnt

people were staying and a kitchenette was supplied

otherwise clean, comfortable and good staff, parking and wifi

it was very clean, good kitchen facilities and a good location

parking little difficult due to the site layout at the top end of the property.

a throwback from the 70 s - the only place i ve seen with a room service food hatch in about 20 years

the rooms are super comfy took full advantage of the giant spa bath in the living room

clean and comfortable spa in room was a bonus aircon worked really well on hot day

enjoyed the pool and the spa and the aircon in very hot weather

only disappointment was the pool was green with algae, no bar or restaurant on-site either.

when we came we waited for 20 minutes with my kids but there was no one at the reception.

the shower in the spa - big step to get in not good for anyone with leg or hip issues

noise you could hear from the laundry

the room was spacious and comfortable, northern sun, balcony looking over the pool, parking and wifi

good location in centre of town, good parking, nice tv, nice cookies.

great new rooms with mini kitchen

quiet room, everything worked, the smell from the kitchen from the royal mail hotel was enough to make you want

parking was great

bathroom you couldn't close the door if you were on the toilet, or if the door was closed, the kids could not

the wifi was good, strong signal and fast enough for video

space, the bar downstairs, the comfort, great value, obviously it s not a hotel

plenty of bathrooms, a laundry service, and okay kitchen

noisy road outside, no wifi in room

a great kitchen, laundry facilities and the rooms are well set-out

beds were so comfortable, clean and tidy unit, kids enjoyed a bath

typical older style motel. basic but comfortable and clean. easy parking, level access to rooms

laundry facilities

wifi not strong in the room (201) but very adequate outside the room

owner was so helpful when wifi went down

room service was excessively expensive

found it hard to contact room service at times, but this wasn't really a problem as i just headed downstairs

limited room service menu on sunday and monday nights

my only issue was that on christmas night, bustrox was closes andvthe 7th floor bar was too cold

the bar and lounge areas in the hotel were spot on for doing some work during the day, so there was an

rooms appletv didn t work with hotel wifi not baths in all rooms no room service sometimes parking was

the gym is very well equipped, rooftop pool has the best view and the location couldn t be better

there was no real daily room service - someone comes in to do the cleaning, but not really sure what they clean

wifi was difficult to access and a bit patchy

there was a kitchen in the room and a washing/drying machine

self laundry service was too expensive 2

laundry was downstairs, under building parking was locked up, nice wee swimming pool and chill area

no options for room service, bar service or restaurant facilities.

good location laundry guy

amazing pool! kids had a ball!

breakfast was very good. location was good.

the breakfast was delicious and the staff were very polite and friendly

good continental breakfast

breakfast was incredible - our booking came with the continental and hot food package

the breakfast was delicious and reasonably priced

only thing is that the kitchen is not very well equipped

kitchen supplies were very limited.

bath towels were dirty the stairs to the garage not told wifi code not told housekeeping was weekly underneath

was spacious, clean, very comfy bed & well equipped kitchen & laundry

was spacious, clean, very comfy bed & well equipped kitchen & laundry

lovely leafy grounds and a pool

of the pool flatters to deceive

i needed to attend a zoom meeting during my stay and was very pleased that the wifi was up to the task

only issue i had was when we were swimming in the pool there were some tenants from the apartments and they were

the gardens, bbq area and pool are a delight, an oasis in a central part of the city

stay was pet friendly, clean and a bonus with allowing my girls ( frenchies ) to stay

not only pet friendly but the staff went out of their way to make my labrador feel just as welcomed as

location, plenty of space, comfortable furniture, laundry and kitchenette a great bonus.

i wish the gym were bigger, and i d have loved a pool or sauna, but you can t have it all.

pet friendly staff were fantastic had every thing for your stay

of very convenient amenities such as the full kitchen, kitchenettes on each floor, self-service laundry, the

staff were super friendly and helpful great facilities with large communal kitchen, outdoor area laundry etc

smart tv, great wifi, shared kitchen spaces with

staff, the kitchen facilities, the rumpus area, the location

self catering, laundry facilities, free use of bicycles,

were fantastic and easy to approach, gym facility was excellent and had a very good workout and session myself

the staff were friendly and great location. free wifi was awesome.

also a connected kitchen for the adjoining longer stay guests that appeared available to all

we didn't use the gym or the pool table but we will next time we return

centrally located, reasonable gym

the food in both the breakfast room and the wine bar were exceptional

we had breakfast , pre show drinks and used the gym over our 2 day stay and we were very pleased with all

but comfy room, good gym and very nice cafe/restaurant

free to use laundry room

not only did they cover the bed in rose petals and add my note to a nice looking letter board, they also gave

having just had knee surgery the self serve ice machine in the guest laundry was a unique and appreciative

the spa was to die for and comfort of the bed exceeded expectations

had a 1 bedroom apartment with a spa bath

modern, restaurant and bar downstairs; free wifi; affordable parking; very polite and friendly staff and location

the spa and kitchen l

free wifi did not work.

shortage of parking

sound proofing between rooms we were in room 10 & the kids next door were yelling etc till midnight & you could

there are small club with bar and poke machine which close at 5am

could follow the instruction to join wifi.

staff in the bar downstairs (this is not a conventionally manned hotel with a reception) were so helpful,

room was directly opposite the laundry and guest services, and noise was a major issue throughout the stay

also, there was an option for room service but it wasn't available any night i was there, so that was a bit

sam at the bar down stairs was absolutely lovely and the whole experience was great

wifi was usable

secure, felt safe, off street secure parking included, great value, walking distance to medical appointments,

the kitchen was well designed and had everything that is needed for self catering

great location, free parking, good wifi connection, comfortable bed, good size of rooms

parking great too

very good location privacy kitchen with enough utensils

on the couch, no room service so we had to use wet dirty towels the next day, cracked glass in our room, doorstop

includes free laundry

it also had a small gym, included

leaving us with little to no money who then also lied to us about having room service when we asked if we could

on-site laundry

i really liked the kitchenette as we could cook for ourselves and the rooms are a nice size

the hotel has an inhouse laundry, therefore washing of your cloths can easily be done there itself

loved the kitchen and the view was wonderful!

love that the room has a small kitchen

the room also has an equipped kitchen

like christine and jay to housekeeping staff have a high level of training and service and even room service

we enjoyed room service and also eating in the restaurant

nothing really except the wifi wasn t good.

pool and spa and gym were not big but very nice

the spa and pool are so clean and the bathrooms

being opposite the elevator. wifi dropping in and out.

my room had a spa bath with the shower overhead, so took a little bit of manoeuvring to get in and out with my

no spoons in the room and was hard to break larger currency notes for coins for the laundry

the room was clean and comfortable, and i loved the spa bath such a nice touch after a long day

we got to our room and it was huge, spotlessly clean, good king size comfortable bed, air con, kitchen and huge

wifi did not work in my room for the entirety of the stay.

wifi was a bit in and off

bed comfortable and room was clean. wifi was good. location is good.

body soap, small bar soap, shampoo, a hairdryer, an extra toilet roll, tissues, a tv, free wifi, a full-length

other than the gym and the rather uncomfortable fold out sofa bed it was perfect

location is great, access to kitchen, working area,gym, laundry

husband got phone hacked and only place he logged into public/shared wifi was the hotel so there may be a scam

good location and facilities like kitchen and gym

towels or water in the gym, or anything to clean the equipment with after use - this could be better

mini fridge didn't feel cold enough and the kitchenette only had 2 spoons and some mugs/glasses, no plates or

possibly affected by the closure of the adjacent bar/kitchen that would have provided atmosphere

coin laundry downstairs is so

the room is on the smaller side and lacks a kitchenette, but for the price (and the fact that most tourists

gym is just cardio equipment in a dark room in the basement so not great for keen gym goers

machines for guest laundry during the extended stay

the bed was very comfortable and the kitchen facilities wre also handy

they also had a laundry area which came in very handy since i was travelling with a toddler

had a single bedroom with ensuite and kitchen/lounge and it was big enough for 1 person, clean and the small

comfortable beds and spacious rooms for our family with 2 kids, soft towels and honestly while simple decor it

gym and pool in a windowless room. not very appealing

pool area felt a bit more like a public swimming pool rather than the spa type you might

restaurant & bar were very comfortable and the service was fantastic

gym, sauna and spa were great

outside area surrounding the gym was unfinished and unappealing

thin walls. next door was drunk and loud with kids screaming and slamming doors.

arrival we thought it was more a hostel and may not have been suitable for my family with two kids under 5yrs

walk to southern cross station), very clean, good communal kitchen, near aldi supermarket, good wifi (but note

it s challenging wrangling bags and kids up to the top floor

the shared kitchen has all the facilities to prepare your meals

was very quiet, bed very comfortable, kitchen well equipped, spacious, great location, good convenient car park

the laundry dryer is free but not working properly. hopefully get fixed soon.

also, the 300 mb limit (per stay) on wifi is ridiculous

wifi has data limit per device but it wasn't a problem for me

no laundry facilities that we could find

no room service (breakfast) on weekends

our room was a good size, excellent value for what we paid, and had everything we needed in the kitchen

wifi dropped in and out

lovely looking building kitchenette available part of quest, somerset, ascott, citadines group of hotels which

location was easy, and the pool was surprisingly warm as the design stopped the wind

we stayed for 7 days, room service was not everyday

wifi costs $10 for 1

the gym was the smallest i had ever seen, only a treadmill & elliptical

there was room service and a coffee shop below

we were upgraded to a room with a mini kitchen which came in handy as we had left overs from our meals

no wifi in room

drinks in the bar before heading out was lovely

i was allocated a room next to a laundry cupboard with linen thrown all over the place

there is a lovely bar that has happy hour each day and a restaurant for dinner and breakfast

we would love to come back and stay again with our kids next time

smell in the bathroom/laundry.

better wifi connection

beautiful kitchenette and bathroom. good views and sun. lovely staff.

room service for five days, (had to pay extra if wanted it) had to ask for clean towels and tea

would be great to have a laundry dryer/airer to hang clothes on to dry

liked the mini bar selection and friendliness of staff in getting around melbourne and comfy beds and pillows

was quite noisy and we could hear the street cleaners and rowdy friday night crowd, though our kids and my sister

great for a family of four (not with younger kids)

room service isn t extensive, but bear in mind that you have incredible dining options within a

hadn t realised that the hotel didn t have a restaurant that could provide a room service dinner

room service food was cold and very dry and undercooked

rooms were modern the beds were very comfortable loved the shower the rooftop pool and gym are amazing

would also love option for room service breakfast as opposed to

rooftop outdoor pool was a highlight

stylish room, great views, amazing pool, very helpful & friendly staff

we didn t use the gym or visit the restaurant or bar, but there seemed to be lots on

large rooms bathroom brand new and well appointed touch of class kitchen looked good although we never used

gym and poor facilities are great

were there for more than one night they would take off 10 bucks a night from your stay if you had room service

wifi was slow

breakfast was great great loved the museli

made the room really dark and 11am checkout gave us a chance to have a proper no kids sleep

the hotel & lonely gallies with dim light will dampen your trip mood if you are travelling with kids

only regret is we didn't have time for the breakfast but wish we had as it looked great

no free wifi.

pay for wifi

family friendly the lounge and bar area so comfortable and peaceful pool and spa and sauna is so great staff

such friendly staff made our kids feel so special on our melbourne holiday:)

wifi kept disconnecting

interconnecting rooms was fantastic for parents with kids.

bathroom and it was a completely fantastic self contained place with its own fully equipped kitchen

the kitchen is excellent and well equipped and i have stayed here on many occasions

wifi slow and kitchen could be cleaner.

they also have a kitchen and laundry at the rooftop

the was a kitchen and microwave , laundry, dryer and smoking area

the airport the hotel looked after our luggage all day whilst we went sightseeing, let us use the gym to shower

free wifi is much appreciated, especially considering many other hotels somehow still don't offer it

was slugged with a $180 laundry bill on my last day

location, 24 hr room service and friendly staff

room service. there appeared to be a problem with the phone line.

free wifi was great and reliable

sports bar still open closed to early

beautiful clean room, room service food was excellent

room, plenty of room and parking

breakfast was good. car parking good. facilities great. everything close by.

the kids loved the pool and spa, the glass elevators, the amazing breakfast, and being on the same

love that you can pop down to the bar within the stamford plaza

buffet could have more options for kids

bed was perfect., good room service friendly check in.

307 has noisy air conditioning & is next to laundry room - i took silicone earplugs with me hence no drama

the cleanliness and practicality of the place. the breakfast was divine as well.

the gym is also brand new (obviously), but a decent size with a variety of equipment/weights and

good location and friendly staff and nice bar and eatery within

room had everything you could need- comfy, spacious, fast wifi, conducive to online gaming.

wifi and room was equipped with technology (usb ports, power adapters and chromecast) that made it

the shower, the staff, room service, the view, the wifi, close to all amenities

s bar should be open during the day or at least later on a saturday night, and during the day it was

the staff were very helpful for i was traveling alone with two kids. the location was great.

room service food is delicious

comfotable bed, clean. room service.

washing machine and kitchen

really appreciate it having a full service room, with kitchenette, and washing machine

my kids loved

the view was amazing very well equipped kitchen good breakfast

the kitchen has most things but not for full cooking

maybe just not enough facilities - pool, gym, sauna room

gym facilities aren t the greatest

helpful staff, gym on site

the wifi didn t stay automatically logged and any you had to set it up on your phone/laptop every

the service was exceptional and room service was excellent

breakfast was amazing. excellent location

food from the louden restaurant was superb used room service and the staff where very helpful would highly

staff good breakfast selection and fantastic location walk out the door and begin shopping also very close to

two kids both have itchy skin after 1st night sleeping. dust cleaning.

convenience of food bar and great staff

the gym could have been a little bigger

good wifi

interiors, very friendly and helpful staff, great location, rooms very clean, roof top bar and restaurant awesome

gym was small with no view

gym could be bigger, a lot more people using mats and weight more so than machines

great room service. early check in and choice of floor level.

great gym. very central. new and stylish. dyson hair dryer. lovely atmosphere.

clean room, wifi, friendly staff

room service is fast and food is lovely

ordered room service and took over an 1hr to come to room.