location and easy parking

we had 2 adjoining rooms which was handy for the kids

there is a great playground for kids nearby with a water park running dec -march

restaurant , bar and pokies close but not so close

loved the feel of the place from the restaurant, to lounge bar and the room was newly refurbished

well appointed kitchen

golf carts racing past our front door, villa getting hit with golf balls

too many things to do for kids like park, indoor heated pool, golf area for kids and adults, driving range

ample activities to do with the on-site golf course, tennis, pickle ball, gym, swimming pool and lawn bowl

many included activities ie gym pool tennis great onsite restaurant amazingly friendly staff shout out to dee

no password provided for wifi

golf course nearby

were happy to discover a huge common area with a king-size bed, a mini kitchen full of plates and cutlery to

parking a little tight.

big rooms, loved that there's a kitchen sink-made it easy to eat healthy

good location in centre of town, good parking, nice tv, nice cookies.

parking was great

issue was delivery trucks with laundry arriving before 5am right next to room 1

nothing i can pick out, what you needed was provided. maybe free wifi

good size rooms, easy walking distance to main street, clean and tidy, easy car parking.

they charged extra for mini bar that was not good

upon contact with reception, person questioned why we would need sofa bed as usually people put kids in bed

plenty of screaming kids, tourists, sightseers, so if after a quiet stay then best stay in cabins or avoid busy

rooms are stunning and view is great and the entire venue is so modern, they also do late night room service

location is fantastic,easy access to the plaza & train station,your bar &food,especially breakfast great,cannot

breakfast staff where not so friendly

it doesn't have a pool but it does have a gym

could not charge and use the laptop in the lounge or kitchen area as there spare wall socket

between 2 families with small kids, so quite noisy

parking got pretty full very quick which they should allocate a parking spot for every room

i was pleasantly surprised to see a kitchen and a microwave

our room was spacious with a kitchenette with all necessary items

clean, modern and spacious room, with basic essential kitchen items such as toaster, microwave and utensils

the staff were very friendly, the dinner delicious and breakfast that was included was excellent

had to give email to spammers before getting wifi

i also found the special assistance room in the hotel very comfortable and relaxing and having room service

getting to the location was confusing due to construction. needed 2 treadmills in the gym.

enjoyed the bar service - staff were

parking, location clean rooms, friendly staff and affordability!!! win win win.

unit was filthy out in the back terrace and also the fact there is no dishes or cutlery despite a kitchen full

bistro and bar for drinks and meals

great parking, terrific location and good value

empty kitchenette. no crockery, cutlery or kitchen items.

the 24-hour reception and shuttle bus is an added bonus

shuttle makes it super easy to get in or out of the airport

laundry area and washing machine dirty

cold water in pool

also upgraded to room with newly renovated spa bathroom - outstanding and so clean

tho it was only one night,my kids and i enjoyed our stay and location was the best

modern and clean, convenient location to airport parking, good service, very comfortable bed

clean, comfortable, easy to get to, parking and shuttle bus to terminal available, highly recommend

the kitchen is not well resourced but we managed to make do

a very clean comfortable hotel with car parking . close to walk to a few acceptable restaurants.

we had a family room which was actually just 2 interconnecting rooms which is fine with 2 kids under 6 until

room cleanliness, pool was great

kitchen staff appeared to be unhappy with my request of hot scrambled eggs and didn't smile at all

handy to airport and restaurant and bar were very good ud83dudc4d

shuttle was prompt clean and the driver friendly

also not much room for parking

to rely on the reception answering the phone to let you in - not cool at 12am with 4 sleeping kids- why wouldn

facilities, shower wasn't clean, towels weren't clean enough from previous guests, parking was tight, room smelt

kitchen was unclean and had black mould

taps dripping in the kitchen and toilet constantly

location, comfortable room, on site facility for bistro n bar right next to westfield staff helpful and

in the bistro kitchen, are useless

had to get dressed and walk to reception to ask about wifi password as i wasn t told details at check in

the play area in the restaurant is great for the kids and the bed was super comfy.

wifi was good!

internet could be adjusted and maybe like the pool being able to be used that s about it other than that it

i got to do laundry each night and had a swim when it was hot

these hot days and the pool not running maybe put that on the website guys ud83dude0a

that the pool times aren't long enough

no plates or knives to use for toast. 1 of the towels had holes in it. laundry wasn't inviting.

kitchenette arrangement worked really well for us

room service dinner was excellent lovely kitchen area, innovative crockery/cutlery drawer - could

room service provided after asking twice

dirty laundry dumped by walkway at 5pm still there not a good look

rooms may be getting a little dated. could not access guest laundry.

screaming kids running up and down the hall, the mum yelling, this was until midnight

my only beef was that the wifi was not complementary this is most unusual nowadays and

the pool opens morning -10pm at night

the onsite bar is lovely

breakfast fine and location perfect for what we wanted to do.

general matainence a little behnd such as gadden/pool maintainence and carpet cleaning

was very impressed with the set up of the bbq and pool area

the free wifi occasionally dropped out or wasn't strong

free parking and fast wifi

the helpfulness of staff was exemplary. nice furnishings well set out. free wifi strong signal.

comphy bed and room service if you wanted it

very clean modern hotel, the rooms are upstairs, has a lift, rooms have all the comforts tv, bar fridge, big

would like larger or separate rooms for kids.

bar is right downstairs so i believe it would get very noisy on weekends, however we stayed during

clean, comfortable, good room service

on-site parking was convenient and room had everything we needed, including microwave, toaster, fridge and

a laundry available if needed

location, ease of check in, clean, large room, value for money, parking out front of room.

parking was tricky but okay

short walking distance to shops, rch, train station, tram pick up locations, ovals, parks, golf courses, even

all good. staff at check in didn t mention wifi etc. but that s it.

wifi was fine

the shower in the spa - big step to get in not good for anyone with leg or hip issues

was clean and spacious

also customers don't want a small bar fridge sitting under a counter on the floor

fhe hotel is not for families no room for the kids to move

room was tidy and clean, friendly staff, good parking, safe, quiet, good bar downstairs,

no crockery for kids' breakfast

as a lone woman travelling i felt very safe and relaxed on arrival parking close, dining alone not a issue

wifi was

bar below

noisy road outside, no wifi in room

a great kitchen, laundry facilities and the rooms are well set-out

noisy when the bar downstairs was open/traffic noise were quite loud

affordable and decent sized room over a bar in a great location at the top of fitzroy

the elevator system was really cool and the roof too heated pool and spa was a social hangout of a night time

there was no real daily room service - someone comes in to do the cleaning, but not really sure what they clean

location in collingwood, hotel is brand new, great facilities - including gym and rooftop pool with a fantastic

wifi worked well though

location, laundry, oven and microwave + kettle made it feel like a living space instead of a sterile generic

no room service menu or motel folder with facilites outlined

a lovely man in the laundry outside let us out

shampoo and soaps were horrible and no body wash only bar soap which wasn t nice at all

kids loved the pool

not that it bothered us too much, the hotel bar wasn't open.

breakfast was repetitive after we had it for six days

the breakfast was delicious and the staff were very polite and friendly

breakfast was very good. location was good.

the breakfast was delicious and reasonably priced

good continental breakfast

laundry facilities and kitchen on ground floor

were fantastic and easy to approach, gym facility was excellent and had a very good workout and session myself

and i do like their gym room and kitchen

10$ laundry access, gym

10$ laundry access, gym

only issue i had was when we were swimming in the pool there were some tenants from the apartments and they were

pleasant, small pool for a quick dip

add a wifi extender for the bedroom upstairs + a chair in the bedroom to have a desk.

i had a little garden overlooking the pool which was delightful

very spacious and well equipped with a good kitchen and laundry

friendly staff and lovely view of golf course

undercover car parking

breakfast was great ,catered for gluten free

we had breakfast while we were there and a massage at the day spa

location and beautiful surrounds, staff fantastic, comfy bed with fresh crisp clean sheets, room service and

from the bed linen, food and wine options which are available from room service

there s a wine bar just opposite the reception with delicious food options

the staff were all very friendly and helpful and having a cafe with breakfast facilities and room service was

were so helpful and personable, the rooms were very well designed and fitted-out and the room service breakfast

are all super nice and helpful, great location and value, great wine bar next door

stay was pet friendly, clean and a bonus with allowing my girls ( frenchies ) to stay

it would be nice if there was a garden to look out at from the gym.

pet friendly staff were fantastic had every thing for your stay

mention of additional $200 pet cleaning fee at time of booking

very friendly and lovely reception staff, helped with minor repair, laundry detergent, and restaurant

wifi is awesome

plenty of shared working spaces and access to free wifi

great location 1 min away from tram, great wifi and comfy rooms with no noise from other rooms!

smart tv, great wifi, shared kitchen spaces with

staff were super friendly and helpful great facilities with large communal kitchen, outdoor area laundry etc

easy access. secure parking. good location. clean and comfortable. friendly staff.

wifi in the rooms should be better .

shared iron in a laundry

parking is easy to access

excellent location, comfortable and quiet. convenient parking. helpful and pleasant staff

laundry machine on level 2 was nice to have access to

also the restaurant had great food for room service purposes

bar and dinners

we were not aware that we had to wait for the bar to be open at mid-day before we could discuss anything (we

location, views, room service

bed comfortable and room was clean. wifi was good. location is good.

wifi was a bit in and off

body soap, small bar soap, shampoo, a hairdryer, an extra toilet roll, tissues, a tv, free wifi, a full-length

wifi did not work in my room for the entirety of the stay.

layout of the rooms and the access to the laundry and kitchen was great but also having the opportunity the

good location and value for money, very comfortable beds, very clean room and bonus free wifi daily

also, i could cooked happily in the kitchen (there were cookware available)

there is 1 shared kitchen with stoves, microwaves and ovens

i thought i won't be comfortable for the shared kitchen but it was so convenient, so clean and quiet

room service was affordable and tasty

friendly staff at the reception. clean and tidy bedroom. good for value. excellent room service

great location free city trams very quite and near shops also laundry facilities

coming from above our room, loud footsteps, no room service or breakfast available, no restaurant open, no

staff really friendly and helpful. coin operated laundry facility on site. location very good.

a gym

good location and facilities like kitchen and gym

loved the gym being open 24/7 very modern and the communal kitchen was great

they also have a laundry room and a gym

husband got phone hacked and only place he logged into public/shared wifi was the hotel so there may be a scam

no room service for breakfast ud83eudd5e

the rooms are so beautifully designed and comfortable, the facilities including the gym and pool area are an

very clean and modern. great facilities. gym was excellent.

wifi was dropping out frequently. couldn t stream cartoons.

kitchen area was tiny and appliances hard to use due to shortness of cords.

had a twin room, which was nice with basic kitchen facilities

the laundry was useful for the length i was there

be opened wider, space around the bed was a bit small, was unaware of the gym and self service laundry as we

on a down note the wifi wasn t very good at all but did bring it to the attention to staff would definitely

token gym

great location, excellent parking

but if we have to be picky, it's the construction, making the entrance to driveway and parking quite tricky

fantastic place, quiet, great off street parking

onsite undercover parking was really appreciated and the location close to the cbd and fitzroy gardens was

great kitchen and roomy lounge dining

laundry self service was not bad as well

hotel provided laundry with coins which is plus one

the gym could have done with some weights but that is just me nit-picking.

i couldn t get the wifi to work

i liked the kitchen with fridge & microwave since i prefer light breakfasts in the room

would be great to have a laundry dryer/airer to hang clothes on to dry

machine was faulty and bounced out of its enclosure and ended up with metal filings through my laundry

better wifi connection

room service for five days, (had to pay extra if wanted it) had to ask for clean towels and tea

wifi didn't work properly

pool, spa and sauna were great

gym, sauna and spa were great

there was no mini bar items- but i was able to order a bottle of sparkling and kids drinks that arrived quickly

location. good. breakfast. good. we will be back again.

breakfast was put on, it was a great surprise

had a single bedroom with ensuite and kitchen/lounge and it was big enough for 1 person, clean and the small

of a laundry was appreciated though it was in a curious position & half the machines were out of

it even included a fully equipped kitchen, complete with tools for cooking, which made my stay so convenient

machines for guest laundry during the extended stay

absolutely filthy. dusty, dirty, marks on walls and curtains. wifi didn t work.

wifi was very slow and frequently dropped out

the bed was very comfortable and the kitchen well stocked

need some upgrades. laundry would have been nice. windows need cleaning.

also, the 300 mb limit (per stay) on wifi is ridiculous

the kitchen nook has a microwave, kettle, sink, induction cooker, wok, crockery, cutlery and wine

lovely pool deck with loungers

wifi was down most of the time housekeeping showed up only after we complained that no one had come

we couldn't find anywhere to buy a local sim card and no cafes or bars seem to offer wifi

air - request to change rooms was ignored, as was a request to get a cooler in the apartment - wifi was tragic

lovely looking building kitchenette available part of quest, somerset, ascott, citadines group of hotels which

we couldn't connect to the wifi after we returned from the city walk.

the fridge was too small, not very cold and very loud. no kitchen sink

the in room facilities are good, the surprise was the spa bath in my room

over spa bath

also a laundry onsite

safe and comfortable, beautiful rooftop pool.and loved 24hr room service!

free wifi. good breakfast at reasonable cost.

the bar on the ground floor is a perfect place to settle in for a couple prior to going out

had no wifi in our room

we would love to come back and stay again with our kids next time

free wifi is much appreciated, especially considering many other hotels somehow still don't offer it

wifi worked perfectly and easy to connect too

bar / restaurant closes very early every night. laundry service is very expensive in the hotel

the walls are thin, there were kids in the next room and we could hear them yelling and playing the whole time

great location with excellent staff. hq bar was very good. excellent access to public transport.

we'd have loved to be able to order some room service/breakfast or coffee to the room or even have a restaurant

the kitchen area had everything you would need for a short or long stay

at this point without a sim or even a wifi password the security guy refused to give us, we were waiting for

very clean. free wifi. close to train station and short walk to city. staff were excellent.

there was also a small kids pool that was deep enough for them to have their own sswim (maybe around 0

unique style and friendly vibe! best mini bar ever ud83dude4cud83cudffc

location and wifi were very good. close to free tram and eating spots.

also there was a weird video in the hotel lift that would be freaky if you had kids

we enjoyed the guest passes for the local gym and the daily complimentary wine from 5-6

would have been great to have a wider room service menus however the fact that staff delivered our uber eats to

room was great value for money liked the separate lounge/kitchen area to the bedroom balcony

room service was skipped two times, no toiletries were provided

netflix didn t work and wifi

the 24/7 gym access one block away was amazing, even for classes.

wish you would have some dish soap, cooking oil and disinfectant spray in the kitchenette

amazing pool and great location.

location, kids loved the hotel suite with two large tvs for them to watch in the lounge and bedroom along

kitchen had a dishwasher, microwave oven/grill and all necessary pots, crockery, knives etc

we didn t use the gym or visit the restaurant or bar, but there seemed to be lots on

wifi didn t work for us.

room service food was cold and very dry and undercooked

great facilities with nice pool, steam room and a great gym with decent equipment.

the continental breakfast was fantastic

rooftop outdoor pool was a highlight

s my 4th time at this hotel - love the convenience, comfortable bedding, awesome breakfast, gym, sauna and

gorgeous little bar but would be even better yo be able to get it to room

plenty of power points, good wifi for chromecasting

and the poor woman who had to come back twice with laundry detergent

bed,view fabulous from the 29th floor, can open the door for fresh air, laundry in room, kitchen well equipped

wifi was reliable and tv came with free-to-air channels

free wifi was slow

& the wifi didn't work

the cricketers bar had a great cocktail special

room service very quick, staff extra helpful, pillow menu which was great and good size room that

breakfast was great great loved the museli

breakfast was great the beds are comfy and big

amazing on my stay loved the view that i had from my room and the facilities that i had and the room service

clean, good facilities, good wifi, comfortable, great location and friendly staff.

breakfast

facilities in the room we're rather squished for 2 adults and 2 kids

think the shower don't have privacy specially when you have kids

said room service was 24/hr but when scanned qr code to order it said kitchen was closed.

room service was great! my boyfriend said that the burger he ordered was amazing!

the restaurant is fantastic and a top notch breakfast

the breakfast buffet was especially better, and i really enjoyed the selection

room service food excellent a personal experience was created and achieved by the sheraton hotel

the pool and gym areas were comfortable but though pool close time of 9pm a bit early

indoor pool

i was not aware of wifi access. this could have been mentioned/explained during check-in.

nothing like the picture on website. no wifi in the rooms. too expensive

i also loved the fact that it had a kitchen and laundry facilities available

the was a kitchen and microwave , laundry, dryer and smoking area

room was good, toilets/shower down the hallway and there is a kitchen and laundry on the roof

there had two wifi

cleanliness of the rooms and bathrooms, convenient location, very quiet, good kitchen facilities, and very

clean, modern well stocked kitchenette & comfy beds

perfect location nice service with laundry room.

great room for myself and two kids

2 our room 203 i think kitchen doesnt have a curtein to cover window

also free gym and laundry

i had to go downstairs to get the wifi password - in my experience hotels leave this on the bedside table

room service was delivered efficiently and the food was good

wifi didn t work

the roof of my shower had some spots of mould, so better to clean them by room service before check-in 3

told it wasn't' included but they let us after a little bit of explanaion was done and we the kitchen

like the cocoon bar meals, the room, the location, th kids love the pool and the staff are beautiful

kids enjoyed the pool however the gym is outdated and some equipment broken

the room service is phenomenal the pizza is an absolute must

not much fun with kids in tow

great wifi and the room was huge

the service was exceptional and room service was excellent

gym facilities aren t the greatest

and room service was lacking, in a city were there is lots of great food it was a shame

the reformer at the gym, and the staff were nice. check in was easy.

got room service and asked them to pick up my tray and it was still there when i went to checkout at

kids can t go to the roof top bar

no wifi password was given upon checkin.

the decor, the vibe, the bar and the elevator

superb quality fittings, fixtures, bathroom amenities, nespresso and t2; free, strong wifi (unlike greedy

perfect escape into the city for a night away from the kids, nice and handy to our favourite restaurant in china

to use the wifi or google chrome

breakfast would have been nicer with a little change of menu every day or 2

breakfast was definitely the added bonus, their buffet was amazing & my family really enjoyed it

we also visited the foundry bar and sat outside, such a beautiful spot and the perfect place to relax

lastly, i was really looking forward to the gym the hotel provided, however it did feel quite small and being

wifi was very weak.

pool and spa area was lovely and amazingly the hotel even has a complimentary guest laundry

the kids love the pool, the rooms are spacious, it's close to shops and restaurants and only 6 minutes

the wifi wasn't reliable or consistent. had lots of problems.

bed was perfect., good room service friendly check in.

excellent gym, very comfortable room

the spotify feature in the gym had limited selection.

room service is fast and food is lovely

great gym. very central. new and stylish. dyson hair dryer. lovely atmosphere.

service club lounge gym staff

the room service crew were efficient and did a fantastic job keeping our room clean and we're highly

laundry service was amazingly fast, even when i handed in clothes after the deadline they still

have loved a day spa or opportunity for in room massage for eg

charge for wifi

no pool in the complex but the gym was well equipped

swimming pool and spa facilities are top notch, with nice view

pool, spa and sauna were great

it had a great shower, comfortable bed, plenty of storage room, a combined washer/dryer and full kitchen

even kids were shivering

excellent gym and pool

the apartments are bright and comfortable, the gym is well equipped

solid wifi

down stairs and it s right across from the district which has so many things to do with kids and plenty of

free wifi also

travel by motorbike, used the free laundry. excellent

the food and bar down stairs are top notch

location excerlate good value fantastic restaurant next door great breakfast value for $19

location locations you couldn t get better, staff were really good especially in the bar area also reasonable

pool, spa, sauna

pool a bit small, room was clean n the staff was friendly

the pool and spa area was everything i had hoped for and felt luxurious and clean

ordered room service which was not great and very expensive for what you got

the ambience of the hotel, the rooms, the surrounding area, the beautiful pool and spa area

restaurant was not open, ordered room service, food was not very good quality.

wifi speed was disappointing.

wifi did not work well, which was quite annoying as i was travelling for work and needed good

the kids had their own separate room

location, it is close to everything, bus/train/tram station, laundry shop, and the stadium

the pool and the gym facilities are convenient

both thought the breakfast was very good value for money

the wifi was good

qsr room service was

lighting in the kitchen is shocking if you were to be cooking at night

wifi connection was pretty pathetic

love the gym & swimming pool, also the 3-bedroom suite came with 3 double beds in all

for 2 bedroom apartment very good and large balcony and very modern & comfy kitchen/lounge

everything clean and tidy and kitchen well stocked with

laundry machine in the room is a plus

also rooftop bbq facilities and having a fridge and kitchen and dishwasher made our stay a lot more confortable

the room was fantastic, great facilities for a family with 2 bedrooms, 2 bathrooms kitchen and laundry

the wifi was very intermittent and the tv did not work properly, however the lovely staff members were

no kitchen plates etc

didn t have room service so i could grab some breaky while getting ready to check out.

wait for the kitchen downstairs to be opened for breakfasts

but one room service session was a little less than the other two, really good ones; bed not made as good

ordered room service for breakfast, which took over 40 minutes to arrive and unfortunately was cold, dry

one day room service came in and spilt someone else s old coffee on the floor my room to which i found

above, no pleasant bar separation, no quiet area to read/work away from children's play area

bar could have been open at 9.50pm for a nightcap and no room service wasn't good.

room service menu is limited & delivered with no napkins or utensils

small gym bad breakfast and coffee

were disappointed that we could not place our dinner order through room service as no one answered the phone

we took advantage of room service and rented a movie and had a picnic in the super comfy bed

delicious breakfast, i recommend the omlette!

gym was too small, with very limited weights stations

my kids didn t want to leave

paying a tray fee for room service

the pool and gym were amazing, staff were all very lovely will definitely be back again

the gym was impressive and sauna fab

but at least there was an egg station and hot breakfast options as well as pancakes for kids

we like the place. we enjoy the view. we loved the swimming pool.

the hotel restaurant and bar was divine, such great food and drinks, we didn t have to leave

we tried their in-room dining, canteen and lounge bar on 80/f and their swimming pool, everything is perfect

the pool was great, the views were great and the room was very large and comfortable with a bath with a

the bar staff very slow at times