parking is a little tight

parking is a little tight for the rear rooms

parking was tight.

were happy to discover a huge common area with a king-size bed, a mini kitchen full of plates and cutlery to

golf course nearby

some of kitchen items namely frypan handle falling off and non stick terrible

beautiful & new apartment with all facilities including spa bath

excellent, except when watching netflix, the wifi is interrupted a few times

my only regret was not having a few more days to experience the golf course and the other facilities

location was excellent and the property has a great indoor heated pool with an amazing gym

ample parking

super comfy, large bed with nice onsite bar and restaurant.

hot water ran out. wifi was slow.

restaurant , bar and pokies close but not so close

there is a great playground for kids nearby with a water park running dec -march

good location in centre of town, good parking, nice tv, nice cookies.

parking was great

issue was delivery trucks with laundry arriving before 5am right next to room 1

nothing i can pick out, what you needed was provided. maybe free wifi

good size rooms, easy walking distance to main street, clean and tidy, easy car parking.

they charged extra for mini bar that was not good

upon contact with reception, person questioned why we would need sofa bed as usually people put kids in bed

plenty of screaming kids, tourists, sightseers, so if after a quiet stay then best stay in cabins or avoid busy

unable to open a window due to being sealed off completely in both bathroom and kitchen

hated the handbasin in the kitchen and doubling up as a kitchen sink i felt nauseous everytime i looked at it

quiet spot. clean, warm, close parking, and easy check-in.

could not get wifi or netflix

kitchenette

really nice spa bath

stayed for a mid-week kids sporting event

for breakfast only to be told it was not open and the we should have ordered the night before for room service

room service was good

parking is big spaces

breakfast ,pick up, room and bed size all excellent

a decent gym, fantastic staff who were so helpful and a really great breakfast

and outdated on the inside and there was too much noise coming from the hall where there was the laundry room

safe, hair dryer, iron, ironing board, safe, telly, good lighting, enough plug outlets and good wifi

informed staff and they were taking the dish to the kitchen, did not receive any follow up

didn t use any of the facilities (pool, spa, bar, dining) as we got in late and left early but the pool/spa

we were upgraded to a lovely exec spa suite front desk were efficient and very nice on site resturant beautiful

good service room service good food airport shuttle got me yo airport on time good serbice

the room service meal was delicious

room service was prompt and meals were great

only a few rooms there so very quiet and on site free parking and super super fast wifi close to airport

modern and clean, convenient location to airport parking, good service, very comfortable bed

wifi was excellent, bed was comfy and the room was clean and had a fresh feel to it

a very clean comfortable hotel with car parking . close to walk to a few acceptable restaurants.

the most secure place for parking so just go out and by yourself a good old fashioned steering

bed was very comfy, the room service at close to midnight was quick fresh and tasty

the pizza was a mccains pizza put in the microwave and the meatballs in kids meal were hard as a rock my toddler

i liked the swimming pool and spa, and room service was excellent

spa bath was a short kids bath. limited value snacks.

it had reasonable room rates, the staff was very friendly, the rooms were clean, and there was a gym, pool,

very nice and catered for families including kids play area

very close to where our kids live

staying here as it s close to the airport, always stay here before a flight, great food and bar and pokies

flat screen smart tv and free wifi was available

heaps of parking

facilities, shower wasn't clean, towels weren't clean enough from previous guests, parking was tight, room smelt

to rely on the reception answering the phone to let you in - not cool at 12am with 4 sleeping kids- why wouldn

wifi connection was patchy

smart tv ud83dude15, the staff are rude and loud we were trying to sleep and the staff and their kids were making

also not much room for parking

no plates or knives to use for toast. 1 of the towels had holes in it. laundry wasn't inviting.

parking right in front of room

wifi poor tv reception poor step in shower floor

i got to do laundry each night and had a swim when it was hot

the pool is always clean and ready to jump into!!

lovely motel to stay, spa bath in room, great shower, comfy beds

value, nice staff help a lot, like the location, a farm close by for kids, great resting place for escape trip

no food or mini bar available, have to take something with or go for a walk

free off-street parking

the screaming kids around the place getting around on scooters was less than ideal.

had a blast in the pool, great to see the old prison cells through the ceiling window

ud83dudc4c central location, and it had everything that i needed, including two televisions, a kitchen, a washer

loved the quirky cell set up in the bar and the pool and gym area

went for steak night which was such great value but they need to work on their extractors in the kitchen it got

was a cute little room, with a separate bedroom, nice shower facility, even had a european laundry, if needed

pool wasn't clean, i like to go for a swim in the morning, but couldn't

the helpfulness of staff was exemplary. nice furnishings well set out. free wifi strong signal.

onsite parking-great

free parking

friendly room service offering fresh linen each morning

place was well maintained and the room service lady was very helpful

there is the option for room service from the pub downstairs

kids and i fell in love with the beds & how comfortable they were

we were able to check in late after our flight as the bar is open until late

the reception was very busy to serve the bar customers.

traffic is very convenient, close to the urban area, the price is cheaper than other places, and parking is

wifi info in the rooms, it's only on a print out at reception.

great location, with on-site parking. staff are very helpful.

a laundry available if needed

the car park was a bit small was a bit tricky to get out of but there is parking on the street

coffee not great - bar area very small and only few seats

wifi didn t work very well for the short time we were there

pump soap in the bathroom or a place to keep the soap bar rather than just on the bench

i also wish that it had in room breakfast as we were unable to go with the kids down to brekkie

terrible if you have kids and need to check temps

room was tidy and clean, friendly staff, good parking, safe, quiet, good bar downstairs,

com, due to my special request of having a ground floor room and close to parking space as my husband can not

and tidy, easy check-in process, value for money, supermarket across the road, free parking, pub meals available

white linen, clean, comfortable, nice personal at the bar as well as cleaning ladies

parking was very easy and free in open-air car park

laundry, kitchen and bathrooms

affordable and decent sized room over a bar in a great location at the top of fitzroy

extras like laundry and kitchen available - tea and coffee provided which is a nice touch

plenty of bathrooms, a laundry service, and okay kitchen

i could hear clearly from the room next door (shared bathroom in my case) although not from the bar downstairs

was delicious, room was divine, service was wonderful, staff were lovely, bed was so comfy, parking was excellent

we went to the lodge bar for dinner which was amazing

7:30 is too late when you have kids

breakfast was amazing as was the meal we had in the restaurant on the sat night

lovely view. excellent facilities, pool, gym, breakfast. safe with kids. wallabies on the green.

the staff were very helpful and wonderful and the pool rooftop and view was amazing.

coffee pods decor balcony comfy staff location pool

location, close to cosmopolitan smith street, funky room configuration, cooking and laundry facilities

the gym is very well equipped, rooftop pool has the best view and the location couldn t be better

tiny thing is it would have been great to be provided with a small amount of laundry soap etc

laundry was downstairs, under building parking was locked up, nice wee swimming pool and chill area

close to the moomba festival for my kids to take out

bar meals weren t good value, no room service, relatively poor access to public

wifi was great

friendly staff, clean room. we got upgraded to a spa room which was a lovely surprise.

breakfast was repetitive after we had it for six days

breakfast was incredible - our booking came with the continental and hot food package

good continental breakfast

breakfast was very good. location was good.

the breakfast was delicious and the staff were very polite and friendly

wifi!! only available to connect in bathroom.

ate in the bistro , the food was 5 star absolutely delicious and a very relaxing bar to have a drink to relax

use of laundry facilities was also available to us and on site kitchen facilities

easy access. secure parking. good location. clean and comfortable. friendly staff.

place, got parking on site my whole stay

great value great location great room has kitchen to use and laundry. mi loved my stay here

shower had great pressure and wifi worked well

laundry facilities and kitchen on ground floor

has a kitchen and a laundry. good pub across the road clean and just easy for everything

a number of halal restaurants and if you are on tight budget, you can cook your own at the hotel kitchen, with

lovely leafy grounds and a pool

of the pool flatters to deceive

lights in the apartment were very dull also there was no wifi as described in the booking

good kitchen and laundry facilities

the gardens, bbq area and pool are a delight, an oasis in a central part of the city

but comfy room, good gym and very nice cafe/restaurant

fridges in the rooms was an added bonus, plus fast wifi, reasonable self-parking, and an amazing shower

wifi great amenities great, clean and friendly staff

the hotel laundry facilities are free to guests as long as they are not being used by the housekeeping staff,

the wine bar & restaurant is good. breakfast room very cool.

wifi was usable

also the restaurant had great food for room service purposes

room design was clever with lovely touches like a black 50s style smeg bar fridge with complimentary beer &

location, views, room service

also, there was an option for room service but it wasn't available any night i was there, so that was a bit

layout of the rooms and the access to the laundry and kitchen was great but also having the opportunity the

great little cafe, facilities excellent for the budget traveler- shared kitchen and laundry a real feature

the shared kitchen had everything, and the laundry was super handy

kitchen was a bit closed in, 4 walls, no windows much that i can remember was a bit overwhelming

staff were very accommodating, kitchen and laundry facilities very useful for long term stays, very accessible

a free laundry area is available on the first floor as well as a gym

great facilities. studio had everything i needed. guest laundry was great.

great for families with kids

spacious, pet friendly, modern, on-site parking and amazing receptions elizabeth.

free wifi at the property also

body soap, small bar soap, shampoo, a hairdryer, an extra toilet roll, tissues, a tv, free wifi, a full-length

bed comfortable and room was clean. wifi was good. location is good.

wifi was a bit in and off

wifi did not work in my room for the entirety of the stay.

staff, the kitchen facilities, the rumpus area, the location

the great undercover car park, the filtered water tap in the chill room on our floor level, great wifi and a

love the arcade machine in the laundry in the reception area, awesome fun

the shared kitchen is a bonus with the option of making your own meals

finally, the kitchen - just wow

the mini self contained kitchen, very convienient to the time frame i stayed.

coming from above our room, loud footsteps, no room service or breakfast available, no restaurant open, no

the hotel has an inhouse laundry, therefore washing of your cloths can easily be done there itself

wifi is very sjetchy

no breakfast, gym or swim pool and wifi always reconnecting and need to sign up

staff at the bar/ restaurant were very friendly, great service

a gym

great little gym too, friendly staff, and nice big kitchen facilities

quite annoying because our kids were tired

good location and facilities like kitchen and gym

in room laundry was helpful

nothing really. room service menu is a little short...

enjoyed the pool - good for swimming lengths

the robes are a lush touch, and the room service is always prompt

the day we checked in, the wifi was spotty in the living room and none in the bedrooms

a coin slotted laundry area is available which is great for long stays but better ask a staff for to operate

gym was open 24 hours which was great but no security cameras and i think this is something the

the room service is impeccable and everyone always had a smile on their faces

we didn t like, i mean it would be cool if the gym had weights not just cardio

i liked the kitchen with fridge & microwave since i prefer light breakfasts in the room

wifi in room unreliable but reception fine in the lobby

i like the small kitchen

clean, great location, kitchenette and stocked tea and coffee.

friendly staff, clean, full kitchen. great location

the room had everything required to live comfortably and self contained with fully equipped kitchen

kitchen had all amenities included which was great but it wasn t cleaned at all

there's a laundry room in the hotel

i used their laundry self-service facilities and everything was good

possibly affected by the closure of the adjacent bar/kitchen that would have provided atmosphere

location, nice staff, the guest laundry room was a huge plus for us - really great

clean and kitchen well-equipped

onsite undercover parking was really appreciated and the location close to the cbd and fitzroy gardens was

clean, kitchen had everything one needs for a short-stay apartment, friendly staff, opposite park, rooms

close to city. parking was excellent.

and had i been staying longer than one night, the kitchen facilities would have been very useful

pool area felt a bit more like a public swimming pool rather than the spa type you might

due to location to theatre plus indoor pool for the kids

everything from reception to concierge to breakfast gym and swiming pool

lunch and dinner room service menu is outstanding and great value for money

great breakfast.

great location and value for money, one bedroom apartment with separate kitchen/living space

machines for guest laundry during the extended stay

was provided a room that had not been cleaned wifi did not work location perfect for my needs accom furnishing

kitchen facilities, decent size fridge and lcooktop. table. couch, coffee table

also walls are very thin therefore you can hear all the noise from next door, tv, ppl talking kids crying and

at this point without a sim or even a wifi password the security guy refused to give us, we were waiting for

great, room had everything you need - although i could not find the wifi password, but that's probably on me

lovely rooftop garden & pool area with showers

would be great if they offered in the future room service or buffet breakfast.

wifi was fabulous

the room wifi was good, although it seems to become a bit tricky if you turn the tv to plug your laptop in

great location and facilities room service food was divine!

wifi worked perfectly and easy to connect too

to the melb private hospital, i felt safe on my own at night and could get room service meals the next day for

the airport the hotel looked after our luggage all day whilst we went sightseeing, let us use the gym to shower

so close to trains, trams and mcg. my kids loved making hot chocolates with marshmallows.

wifi was a bit slow and have to get new password daily, which can be a nuisance if you go to use it

limited amenities and room service. poor sound proofing

rooms are a little noisy and the wifi was appalling.

wish it had a laundry, especially if guests stay longer than 4 days

no wifi in room

i think the bar prices were a little expensive.

i couldn t connect to the wifi

noise from rooftop bar across street (not the fault of grand chancellor of course)

free wifi, great buffet breakfast, great staff.

our room was a good size, excellent value for what we paid, and had everything we needed in the kitchen

location, pool

the original fireplace in my room was lovely

the room was very spacious and a really fantastic kitchen for cooking our breakfast

the kitchen set up was great as i want expecting some of the extras

parking information was provided prior, as well as better photos on kitchenette in room and gym facilities (was

also no mini bar or room service was dissapointing for the

also there was a weird video in the hotel lift that would be freaky if you had kids

received an upgrade to an older style apartment which had 2 nice balconies, a lounge and kitchen area separate

no gym onsite but complimentary access to a gym near by

my room had a spa bath with the shower overhead, so took a little bit of manoeuvring to get in and out with my

i couldn't complain about anything except the shower over the spa bath, and that was fault.

the free wifi reception wasn't good.

food kitchen at the front looked dirty

there is a laundry for tenants to use as well

the amenities were well thought out in the bedroom, bathroom and kitchen

really appreciate it having a full service room, with kitchenette, and washing machine

wifi reception was very poor, had to open door to get better reception

came with laundry facilities and nice deco

this was planned as a laundry stop on our tour

bathroom bin wasn t emptied from prior guest. gym was very lacking in equipment.

gym is too small and one of the trademill is not working

buffet breakfast was amazing and i even ordered room service breakfast and had the most delicious yoghurt i

pool closed too early for a summer night was looking very forward to a night swim during our

have a hand towel at sink or bin liners in kitchen

brand new hotel. excellent service. comfortable room. amazing breakfast.

no spa love a bubbling spa

the decor of the room and the leisure facilities (pool and gym)

staff were very helpful and the coffee bar served exceptionally good coffee

seemed quite nosy and not so friendly except the one girl on breakfast was so bubbly and helpful parking is not

place is clean, quiet, great room service, heart of melbourne cbd, value for money

had a meal in floyd's bar and that was fabulous

don t think it s reasonable to advertise free wifi and then ask people to pay more for streaming especially

breakfast was amazing. staff were wonderful with my two kids. we had a great time. will be back.

location, restaurant, gym, great breakfast service

the restaurant is fantastic and a top notch breakfast

bar was expensive, so swerved that one

the breakfast buffet was especially better, and i really enjoyed the selection

booked a single room for 2 adults and 2 kids

room was comfortable, wifi worked well, liked that we could chromecast our own things on the tv

room service was forgotten, which was a little disappointing as we wanted to feed kids before heading to a

we considered the breakfast cost high and went elsewhere

& the wifi didn't work

breakfast,was out standing but we did not get offered a cappichino,we noticed other dinners were

room service very quick, staff extra helpful, pillow menu which was great and good size room that

it was really disruptive trying to get our kids to sleep with the constant thumping noise

rooms - the kitchen facilities were excellent, room was really large, bright and comfortable

room was great value for money liked the separate lounge/kitchen area to the bedroom balcony

3 bedroom apartment had everything we needed, fully equipped kitchen and a laundry, we were 2 minute walking

stay and wouldn't hesitate to recommend booking here, particularly if you're travelling with a pet

great wifi and friendly staff

time, i couldn't chrome cast my netflix or stan - just kept saying there was no wifi connected to the tv

note: we did not get a chance to try out the facilities (gym and laundry) on our trip

a kitchen and lots of space

also free gym and laundry

excellent, an army of them, buffet breakfast a must, facilities well equipped, gym, heated

really comfortable. room service was reasonable value. great customer service

kids loved the buffet ice cream

interconnecting rooms was fantastic for parents with kids.

the wifi wasn t great at times

if wifi had so many people connect it is been so weak

cleanliness of the rooms and bathrooms, convenient location, very quiet, good kitchen facilities, and very

on the roof top there is a kitchen available to use

rooftop kitchen and laundry facilities

they also have a kitchen and laundry at the rooftop

couldn t connect to their wifi

room was comfortable and clean, the reception friendly and very helpful in giving directions, the bar was

freezer didn't really work in the bar fridge so our ice blocks melted but no biggy

helpful friendly staff excellent variety of food for breakfast

no free wifi. lifts were a bit cantankerous.

gum and each time we ask clean the room didn t clean properly either missing towel or forget laundry or washing

powerful shower, well equipped kitchen

there was no passwords for the wifi and we had people in the hotel trying to access our phones via the wifi

the gym equipment wasn't adequate.

am stop a stone throw away, plenty of eateries, shops, woolies) facilities (gym, in room laundry, view, full

breakfast was great but didn t like using the tea leaves with the strainer far too fiddly and

lastly, i was really looking forward to the gym the hotel provided, however it did feel quite small and being

location, decor, service, new, room service meal was delicious (and prompt).

great location, easy walk to everything, great breakfast.

my husband had been in the bar prior to my arrival

great room and awesome staff, we ordered room service and have allergy requirements (nut anaphylaxis) and the

rooftop bar was perfect

the pool was amazing, great time out with the kids

we used the gym facilities and they were excellent

location excellent. gym, pool and room high standard.

the room service was delicious and breakfast at cleo was wonderful

no room service yet!

the reformer at the gym, and the staff were nice. check in was easy.

maybe just not enough facilities - pool, gym, sauna room

window felt unsafe, no cutlery/knives, waited two hours for room service, reception does not answer the phone

not sure is a free wifi but they just ask if we wanted the wifi

made a gorgeous card and some dessert treats to be sent to our room plus drink cards for the bar

location room and excellent - didn't use the wifi or have breakfast

gym could be bigger, a lot more people using mats and weight more so than machines

the gym could have been a little bigger

was travelling with my family with 2 kids and stayed 2br apt

love the spa, pool , sauna , steam room beautiful the rooms are lovely the view from my room amazing quiet

the pool on the 9th floor was the best hotel pool i can recall having been in, the pictures in the

very slow wifi, very low, to no, water pressure in the shower, maybe due to the continuing renovactions

the spa and pool are fantastic with views with it being on the 9th floor

to do laundry, other guests didn t respect the rules and left their stuff in the dryer

the pool area was great!

), clean, comfortable, room service was tasty, great location

location, nice and clean great facilities and the buffet breakfast had options for coeliac s which is a massive

the kids loves the buffet breakfast and the pool and location

as a result, i wasn't able to get my laundry done on a weekday, so i ended up having to pay the weekend rate,

loved being to do everything from a qr code - order room service, check out etc

nothing but exemplary personalised service from the reception, room service and restaurant

the hotel is very clean and modern, with excellent facilities, especially the gym, which is equipped with new

room service menu is terrible and completely impracticable for what should be

its not really a big issue im actually happy they have a pool and sauna

close to everything. kids love the swimming pool.

way to make us feel welcomed, and are very accommodating re room changes, storing luggage and room service

had some trouble with the wifi this last visit , kept loosing signal

wasn't that i didn't like anything, but i wish they had a laundry in the hotel

the pool and spa area was everything i had hoped for and felt luxurious and clean

you have no laundry facilities

very modern, clean. excellent customer service. good price point. the jin bar was lovely

gym, pool and spa were clean and fantastic to use

wifi was 100mb/s download awesome for working remotely - my room was creaking constantly

the gym is very good and also with an amazing view

the view and the buffet breakfast.

staff were lovely and continental breakfast was excellent, apart from minor reservations about coffee - see

gym isn t huge but they ve made good use of space

great staff, breakfast and location. rooms spacious and comfortable.

roof top pool was great with heated spa and sauna (which is in the male and female change rooms)

the location has kids activities

sunset bar by the pool was a perfect place to unwind and relax

comfortable room and great gym nd pool facilities

really friendly staff, nicely kept rooms and delicious room service.

kids loved the pool

once before and had a room with kitchen and laundry

location was great. easy to get around. injoyed the pool area.

pool area was a little poor...tiles very slippery for kids and very heavily chlorinated.

well equipped gym and pool

the bar area/options and mister munro are good

location locations you couldn t get better, staff were really good especially in the bar area also reasonable

we had to walk a fair way to our room as kids a very large hotel spread across a couple of blocks

breakfast was great and even popped in and had happy hour

were very accommodating allowing us to check in early rooms clean food and service at the vic bar beautiful,

no free wifi in the room and no laundry facilities in the room.

for 2 bedroom apartment very good and large balcony and very modern & comfy kitchen/lounge

kitchen, balcony eating area, comfy bed even the pull out sofa got 2 thumbs up from adult child

love the modern apartment, 2 mins from free tram line. kids love the heated pool & great gym

the horrible smell around the pool area